7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? There are a lot of jobs available in the restaurant industry. It shows your employer that you're a good fit for the role—and tells you if the restaurant is a good fit for you. Restaurant Interview Questions and Answers [PDF].

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

AUGUST 19, 2020

The restaurant industry has a reputation for high staff turnover. staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips. What is a Tip Out? Tip Out Methods. Choosing the Right Tip Payout Method.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook? This will make everyone who joins feel part of a team that values their work.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. Here we've outlined seven practices of highly successful restaurant owners. Keep Close Track of Your Finances The statistics can seem daunting. Most importantly, it will act as a roadmap to your financial success.

Management 370

Management Management Small Business Email Marketing 370

Lavu

OCTOBER 13, 2023

What is Restaurant Table Turnover Rate? For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. Finding the table turnover sweet spot is important for restaurant owners and operators because it can help improve profitability.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it. He also operates Cali BBQ Media and hosts the Digital Hospitality Podcast, and is an advocate for digital hospitality as a means to grow your business.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

OCTOBER 30, 2019

Retaining employees is a major problem for the restaurant industry—with the annual employee turnover rate sitting at a staggering 73%, the average employee tenure is just one month and 26 days. When you hire someone who doesn’t share your team’s values, no amount of training will make them engaged in their work.

Hiring 283

Hiring Training Customer Experience 2010 283

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. And the big restaurant brands are only getting bigger , making it even harder to stand out. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. While easy, this way ends up costing more in the short term, does not contribute to long-term growth, and can end up hurting your business. What are the benefits of self-operated delivery for restaurants?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Sling

JANUARY 11, 2024

But which one is right for you and your team? In this article, we discuss some of the top options available so you’re better prepared to choose the best fit for your organization. A brief search online will reveal a long list of time clock software for small businesses.

Small Business 78

Small Business Tip Distribution Document Sourcing 78

Sling

DECEMBER 14, 2021

Want to understand your employees better? Want to tailor your motivation tactics to keep everyone working at 100 percent? The answer is simple: learn which types of employees are on your team. So how can you identify the types of employees in your business? 10) Protector (ISFJ). 1) Architect (INTJ).

Entertainment 148

Entertainment Innovation Communication Article 148

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Sling

OCTOBER 6, 2022

Are you searching for a way to recognize your employees for their years of service, reward them for a job well done, and retain them longer? Simply pick and choose the ones that are right for your business and don’t be afraid to exercise your creativity and try new things until you find what works for your team.

Back of House 148

Back of House Healthcare Customer Service Transportation 148

7 Shifts

AUGUST 20, 2020

The 1894 Lodge , a culinary and communal staple in rural New Washington, Indiana, places a special emphasis on its history. The restaurant is located in a 200-year-old building–the first building in town, which in its past has been a Masonic lodge, a school, and a movie theater. You give them a platform and you empower your people.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Sling

MARCH 26, 2022

If it’s not, you run the risk of your best employees leaving for greener pastures. That, in itself, is a huge problem because now you have to find a qualified replacement in addition to your normal daily responsibilities. It can also cause ripples throughout your business as a whole. Strategies To Improve Employee Retention.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Open for Business

FEBRUARY 29, 2024

How to Deal with Legal Regulations Affecting Your New Restaurant There’s no universal checklist for all of the necessary licenses, permits, inspections, postings, and signage for your new restaurant. These requirements vary greatly between states, cities, restaurant types, and even counties and neighborhoods.

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

JULY 6, 2020

Yet you may still be wondering why, aside from the headache, does it matter for my restaurant? All restaurant businesses face these risks, even those with a dedicated human resources staff. So how should restaurant owners, particularly those with limited resources, approach compliance? Why Compliance Matters.

Restaurant Law 193

Restaurant Law Document Insurance Hiring 193

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Even with the recent uptick in employment, restaurants are facing a major worker shortage, and many are struggling to keep their doors fully open with limited staffing.

Restaurant Law 180

Restaurant Law Small Business Mobile Ordering Recruiting 180

Sling

JANUARY 22, 2021

If you’re wondering whether tip pooling can benefit your team and your restaurant, you’ve come to the right place. In this article, the restaurant-management experts at Sling give you the pros and cons of tip pooling so you can decide if it’s good for your business. What Is Tip Pooling?

Tip Distribution 78

Tip Distribution Front of House Cash Management Customer Experience 78

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. These tools can help you start spending more time doing what you love and growing your business for the future.

Management 397

Management Management Email Marketing Point of Sale 397

Deliverect

MARCH 4, 2021

In this interview JP Then, the founder of Slerp , an e-commerce platform and order management system for the UK hospitality sector, shares valuable tips and tricks for the modern omni-channel restaurant that wants to optimize their online sales channels. How has online and mobile ordering changed the restaurant industry?

Online Ordering 145

Online Ordering Mobile Ordering Email Marketing Website Management 145

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. The people piece of the puzzle can be challenging for restaurants. Because of the complicated nature of human resources (HR) and the sprawling regulations surrounding payroll, HR and payroll can be a recurring headache for restaurant owners and operators.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

The Rail

MARCH 7, 2023

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness.

Social Media 119

Social Media Customer Experience Small Business Influencer 119

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. On the Road to Recovery. Return to on-premise.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Sling

MAY 9, 2021

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. But what type of system is right for your business? Customer loyalty is the measure of a consumer’s willingness to do repeat business with your company or brand. 1) Loyalty Points.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

The Restaurant Times

AUGUST 27, 2022

Keep reading if you’re planning to build a bar or want to optimize operations at your current one. However, barbacks are the backbone of your bar team. Restaurant owners should note that barbacks must be legally permitted to work in a bar where alcoholic drinks are offered and consumed. Remove trash and mop spills.

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

Sling

JANUARY 19, 2020

A team is like a family. Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Without engaged employees, your team can suffer from poor performance, lack of motivation, and high turnover. Employee Engagement Defined.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Restaurant365

MAY 7, 2021

It’s all restaurant owners and operators are talking about: the current staffing challenges in the restaurant industry. Restaurant restrictions are starting to ease, with many places starting to resume full indoor capacity. Employee retention and recruitment have long been a challenge in the restaurant industry.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Lavu

MARCH 30, 2020

With today’s thin workforce and abundance of open positions to fill in restaurants, keeping up morale, reducing turnover, and fostering teamwork in the workplace are more important than ever before. When your restaurant staff feels valued and heard, they reciprocate that value in their work. Specify Long-Term Company Goals.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Restaurant365

MAY 13, 2020

The restaurant industry is known for an exceptionally high turnover rate. While your restaurant may never be able to prevent turnover entirely, your company can retain more employees than ever with strategic technology tools. What is restaurant employee turnover? Average restaurant employee turnover.

Technology 88

Technology Hiring Communication Tip Distribution 88

Sling

JULY 4, 2021

Restaurant marketing has changed dramatically over the past 20 years. We’ve compiled some of the most effective restaurant marketing tips to help you win your market. We’ve compiled some of the most effective restaurant marketing tips to help you win your market. 1) Produce A Food-Prep Video.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Restaurant365

AUGUST 21, 2020

Successful restaurant owners and operators don’t just provide great food. The people piece of the puzzle can be challenging for restaurants. Because of the complicated nature of human resources (HR) and the sprawling regulations surrounding payroll, HR and payroll can be a recurring headache for restaurant owners and operators.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Sling

JANUARY 10, 2021

Restaurant payroll is one of the largest expenses your business will have to absorb. Let it get out of hand and your bottom line will suffer. But there is a way to control your labor expenses so your business is always in the black. What Is Restaurant Payroll? Setting Up Restaurant Payroll.

Tip Distribution 78

Tip Distribution Restaurant Law Definition Insurance 78