Modern Restaurant Management

APRIL 17, 2024

Eighty-one percent of diners said they would either stop going to a restaurant altogether or alter their dining hours to avoid prices surging during peak hours and 64 percent said they have a negative reaction to restaurants using surge and dynamic pricing, according to a HungerRush’s National Restaurant Price Surging Survey.

Pricing 194

Pricing Loyalty Program Customer Experience Consumer Goods 194

7 Shifts

OCTOBER 21, 2021

The right concept is crucial when opening your restaurant , a new location, or refreshing your brand. Here are seven successful restaurant concepts to inspire and guide you. What is a restaurant concept? What Makes a Successful Restaurant Concept. 8 Restaurant Concepts & Ideas. Menu design.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

7 Shifts

JULY 16, 2021

So you want to open up your very own coffee shop. In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Market and Promote the Opening. Visit them to learn more about what drives their business. We're all here for it! Obtain Funding.

License 459

License Hiring Equipment Point of Sale 459

Culinary Cues

NOVEMBER 20, 2023

Walking down the streets in the once most robust city in proximity to my home, I was deeply concerned at what I saw. This was a tradition of early holiday shopping, hoping to beat the maddening crowds that typically flood shopping districts and restaurants this time of year. Even then he was speaking of the interdependence of us all.

Customer Experience 362

Customer Experience Customer Service Food Safety Retail 362

Culinary Cues

MAY 3, 2023

It amazes me every time I visit a restaurant – the important things that we miss. What about the quality of condiments, butter, the cheese quality on the burger or the pizza, the salt for that steak, the olive oil on the salad, the coffee, or tea, and maybe most importantly – the quality of the bread products used. OUTSTANDING BREAD!

Food Truck 467

Food Truck Customer Experience Food Supply Take-out 467

Culinary Cues

MAY 13, 2023

Those who are serious about holding the chef title some day; the ones who are “in it, to win it”, are always wondering what’s the best path to take. Is it culinary school, working in well-known restaurants, finding an established chef to mentor them, or is it something else entirely?

Hotels 426

Hotels Point of Sale Cash Management Training 426

7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. Our coalition of restaurant owners across the country come together to share best practices about wages and benefits. Rethinking Wages: Where to Start?

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

7 Shifts

NOVEMBER 22, 2021

Starting a successful restaurant requires passion, hard work and persistence. It also requires money to open a restaurant and build it out, buy equipment and finance the operation until it reaches break-even. Create a Restaurant Business Plan. Getting Your Restaurant Business Loan. Table of Contents.

Document 393

Document Cash Management Small Business Take-out 393

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. If your restaurant was forced to shut down during the worst of the pandemic, then you’re not alone. Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang. Set a budget ??

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

NOVEMBER 17, 2021

Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) The Best Restaurant Inventory Management Software. The Basics of Restaurant Inventory Management. avocados in the stock room.

Inventory 370

Inventory Management Management Point of Sale 370

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. What does 86 mean? The cost of 86'ing.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Advice for opening a restaurant from restaurateurs 1.

2020 335

2020 Hiring Cash Management Education 335

7 Shifts

JANUARY 10, 2024

s Union Market District, sits the modern Mexican restaurant Destino. Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team.

FOH 221

FOH Front of House Customer Service Back of House 221

Modern Restaurant Management

FEBRUARY 26, 2024

Restaurants and franchises face numerous financial challenges that can hinder their success, however, by optimizing their payment processing strategy, these businesses can overcome some of the major obstacles faced by restaurants in their early start, helping them to achieve greater stability and ultimately profitability.

Audits 161

Audits Franchise Franchising Pricing 161

Modern Restaurant Management

MARCH 15, 2024

The most popular way to pay at restaurants is through card transactions, whether it's credit or debit. According to a PYMNTS study , 68 percent of consumers use their credit cards to purchase food at a restaurant, equating to $29.8 percent, which can be a major expense for restaurants. billion in sales in February 2022.

Equipment 196

Equipment Small Business Customer Service Pricing 196

Modern Restaurant Management

MARCH 1, 2024

To learn more, Modern Restaurant Management (MRM) magazine reached out to Mush Foods Culinary Director AJ Schaller. What factors have fueled the increased use of mushrooms in unique ways? What makes them so versatile? What was the process of creating a blend that would work well in foodservice?

Sustainability 189

Sustainability Allergens Workshop Magazine 189

7 Shifts

MARCH 11, 2020

So, you want to open a restaurant. You’ve probably thought about the challenges and risks that come with this venture, but do you know all of the costs that you’ll incur? Keeping a restaurant running is one thing, but investing in a new restaurant is a whole other undertaking. How does this break down, roughly?

License 354

License Cash Management Inventory Food Supply 354

Modern Restaurant Management

JANUARY 9, 2024

Restaurant owners should work to forecast their busy and slow seasons and use these projections to determine whether they are likely to need capital as they transition into their busy season. When considering expansion plans, restaurants should understand the demand in their local market as well as the competitive environment.

Employee Relations 193

Employee Relations Small Business Advertising Customer Experience 193

Modern Restaurant Management

MARCH 4, 2024

As traffic slows, how do restaurant operators keep and capture customers? By cracking the code of restaurant app usage, according to Revenue Management Solutions (RMS). The data analytics firm did some decoding by asking 330-plus restaurant consumers what app features were most valuable – and what turned them away.

Dine-in 197

Dine-in Loyalty Program 2024 2023 197

Modern Restaurant Management

JANUARY 30, 2024

Sustainable restaurant expansion requires balancing excitement with patience and perspective. You want to build deliberately from core strengths rather than reacting to every new opportunity, which can undermine what makes your concept work. Sustainable restaurant expansion requires balancing excitement with patience and perspective.

Leadership 203

Leadership Small Business Cash Management Customer Experience 203

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more. Even today, the latest data from the U.S.

2024 203

2024 Customer Service Social Media Customer Experience 203

Modern Restaurant Management

FEBRUARY 16, 2022

You can't scroll news sites without seeing more articles about inflation, but was does it mean for restaurants? Modern Restaurant Management (MRM) magazine quizzed expert Kathryn Petralia, co-founder of Kabbage, an American Express Company, for her analysis on what restaurants owners need to understand about inflation.

Cash Management 207

Cash Management Food Supply Seasonal Menu Social Media 207

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

JANUARY 5, 2023

Unlike traditional advertisements like print mail or radio, the auction allowed you to bid what you wanted for an ad, not some flat rate outside of your control. Unlike traditional advertisements like print mail or radio, the auction allowed you to bid what you wanted for an ad, not some flat rate outside of your control.

Advertising 192

Advertising Point of Sale Social Media Supplies 192

Modern Restaurant Management

DECEMBER 22, 2022

Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. Rising labor costs, the inability to find staff to hire, and rising non-food costs (utilities, containers, furniture, etc.)

Food Supply 189

Food Supply 2023 Fast Casual Fine Dining 189

Modern Restaurant Management

AUGUST 30, 2023

In this current economic climate, it can be a challenge for restaurant owners to adequately plan for the future while dealing with the day-to-day necessities. With ever rising costs for supplies and staffing, how can a restaurant owner/operator best plan for the future? This can be especially true going into the holidays.

Small Business 175

Small Business Magazine Pricing Consumer Goods 175

Modern Restaurant Management

DECEMBER 29, 2023

Full Course’s Founder and CEO Lauren Fernandez and Chief People + Culture Officer Lissa Bowen provide perspectives on the state of the restaurant industry with a particular focus on capital spend, pent-up deal flow, and labor challenges. What we do know is banks pulled back on commercial lending at every level, from local to goliaths.

2024 123

2024 2040 2023 2013 123

Modern Restaurant Management

MAY 21, 2021

It’s no wonder that restaurant franchising is so popular — franchisees buy into a proven business model with built-in branding, training and production methods, and (hopefully) a solid customer base. Know the True Cost. Franchisor Support. To truly understand franchisor support, you should seek out: The New Franchisee.

Franchise 203

Franchise Franchising Tip Distribution Design 203

Modern Restaurant Management

JANUARY 15, 2024

In a few weeks, bars and restaurants will be filled with hungry and thirsty football fans celebrating their favorite team. What else should operators keep in mind to maximize profit for the popular item? Are there any new trends restaurant operators should be aware of? Is inflation still driving wing prices?

Food Supply 208

Food Supply Point of Sale Back of House Inventory 208

Modern Restaurant Management

FEBRUARY 1, 2023

We all know that for restaurants – reputation is everything. And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. The pandemic changed how restaurant workers view the industry – and it also changed their needs. It all comes down to your staff.

Hiring 189

Hiring 2023 Advertising Recruiting 189

Modern Restaurant Management

JUNE 14, 2022

Restaurant theft is expensive. One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. It’s also more prevalent than some restaurant owners and managers might want to believe. That totals between $3 and $6 billion annually.

Point of Sale 203

Point of Sale Kitchen Safety Back of House Inventory 203

Modern Restaurant Management

MARCH 4, 2022

A lot of people would assume that fraud in the restaurant industry doesn’t extend beyond dine-and-dashers and bad cheques, but those with experience in the industry, especially at the level of popular franchises and chains, will tell you that fraud is more common than most people recognize. So, what might affect your restaurant in 2022?

Customer Service 237

Customer Service 2022 Food Order Delivery 237

Modern Restaurant Management

JULY 12, 2023

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. To learn more about the survey’s findings on the impact of restaurant staffing issues, Modern Restaurant Management (MRM) magazine asked Olivier Thierry, CRO of HungerRush.

Customer Experience 167

Customer Experience Fast Casual Food Order Consumer Goods 167

Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. As food prices rise, restaurants should try to stay within their target ratio for food cost to gross food revenue in order to maintain target profits.

Pricing 196

Pricing Food Supply Seasonal Menu Menu 196

Modern Restaurant Management

JUNE 2, 2023

However, continuing to raise prices to try to beat inflation could sound the death knell for restaurants at a time when they should be reveling in tune with the Christmas bells. What is needed is a clear strategy that tackles the core concerns of rising costs and diminishing profits. Full-service menu prices jumped 8.8

Seasonal Menu 148

Seasonal Menu Online Ordering Front of House Point of Sale 148