Modern Restaurant Management

DECEMBER 20, 2023

Technological advancements such as contactless ordering and payment, reservations and waitlist apps and personalized marketing through data analytics are reshaping how guests engage with restaurants. Additionally, reservations and waitlist apps have become indispensable tools for managing customer flow and optimizing turnover.

Customer Experience 193

Customer Experience Innovation Social Media Seasonal Menu 193

Modern Restaurant Management

MARCH 10, 2021

Waitlist & Seating Management. Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values.

Management 185

Management Management BOH Front of House 185

Modern Restaurant Management

DECEMBER 1, 2021

The host has added them to the waitlist, and they immediately receive a text giving approximate wait time and notify them when their table is ready. Guest Management & Waitlist. Speaking of the host stand, let’s take a deeper look at your guest and waitlist management technology.

Technology 199

Technology Front of House Back of House Point of Sale 199

SpotOn

MARCH 19, 2024

In 2023, SpotOn debuted both Seat & Send , a first-of-its-kind waitlist feature, and a suite of new, maximally flexible hardware to help keep its clients competitive in an industry facing rising food and labor costs with already razor-thin margins.

2024 98

2024 Innovation Email Marketing Point of Sale 98

Modern Restaurant Management

JANUARY 17, 2024

They also get to move to the top of waitlists and are rewarded with 10-percent meal discounts, gift cards, invitations to special dinners, wine tastings and more. Guests pay $50 per month to be members and are immediately gifted a knife set.

Loyalty Program 189

Loyalty Program Mobile Ordering Customer Experience Back of House 189

Modern Restaurant Management

OCTOBER 15, 2020

Using aggregated data from 2,000+ restaurant locations running Wisely’s CRM, marketing automation, waitlist, reservations, and sentiment technology—Wisely compiled five counterintuitive insights visualized in the infographic below.

Email Marketing 193

Email Marketing Reservations Communication Dine-in 193

Modern Restaurant Management

SEPTEMBER 21, 2020

After speaking with restaurant owners and operators, we realized we needed to expand our product offering beyond just helping manage their front-of-house better with Yelp Waitlist and Yelp Reservations. Restaurants wanted a one-stop shop to support their business. They knew Yelp could do more than just help them seat diners.

Front of House 189

Front of House 2009 Reservations Website Management 189

Modern Restaurant Management

JULY 14, 2021

Covering everything from revenue to insights on the waitlist, data can give important information about how a restaurant is performing and how they are improving the guest experience. The importance of restaurant data is the focus of this episode of The Main Course.

Front of House 178

Front of House Back of House Customer Experience Information 178

Lavu

OCTOBER 13, 2023

Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively. Use a digital waitlist management system to update customers via SMS or mobile app notifications. casual dining vs. fine dining). This will help manage their expectations and reduce frustration.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

APRIL 27, 2022

By choosing to reject reservations, you won’t have to worry about ensuring that tables are ready by a certain time, and you can stick to a waitlist for all parties. By doing this, you’ll be able to manage your waitlist easier and the wait for most parties won’t be as long, depending on the turnout.

Management 209

Management Management Customer Experience Reservations 209

Restaurant Business

APRIL 25, 2023

Toast Tables allows restaurants to manage seating and waitlists for a flat monthly fee. It puts the big supplier in competition with online booking services like OpenTable and Resy.

Reservations 100

Reservations Seating Book Management 100

Open for Business

NOVEMBER 21, 2022

When it comes to tech tools for restaurants, some places only want a basic restaurant waitlist app. If you’ve ever found yourself wandering the bar shouting, “Smith, party of 4” you already know you need a restaurant waitlist app. If you’re on OpenTable, you have a robust online waitlist built in. Restaurant365.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Modern Restaurant Management

MAY 7, 2020

We will also see a rise in use of virtual waitlist and reservation platforms across restaurants. After placing themselves on a virtual waitlist at their apartment, they drive over knowing the host will seat them upon arrival. Imagine this: one of your regulars walks into the restaurant.

Food Safety 181

Food Safety Mobile Ordering Front of House Seating 181

Modern Restaurant Management

MARCH 25, 2021

Waitlist & Seating Management. Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values.

Management 88

Management Management BOH Front of House 88

Modern Restaurant Management

MAY 21, 2020

You can also turn to a waitlist product. With Yelp Waitlist , consumers are able to “join the line” of their favorite restaurants remotely and restaurants, in turn, are able to manage the wait time in real-time to provide a very accurate estimate to customers.

Customer Experience 225

Customer Experience Consumer Goods Social Media Dine-in 225

Restaurant Clicks

JANUARY 24, 2020

This reservation app also includes table and waitlist management. Table management and waitlist management. They also offer a waitlist management tool, automatic reminders for guests, and other tools. NoWait waitlist management app. Table management and waitlist management. Waitlist management and table management.

Reservations 78

Reservations Email Marketing Social Media Book 78

Modern Restaurant Management

DECEMBER 6, 2021

We’ve come up with several tips that can help save your business money while improving it at the same time: Use technology to reduce labor costs : Through online management systems, waitlist kiosks, and QR codes that lead to your menu or website. You can speed up tables and free up your employees’ time.

Loyalty Program 193

Loyalty Program Insurance Website Management Customer Experience 193

Open for Business

NOVEMBER 21, 2022

Digital waitlist. A digital waitlist keeps them up to date with real-time info about where they are in line, giving them a more accurate sense of how long they’ll be waiting. This helps turn tables faster and seat guests more quickly from the waitlist. It takes some of the guesswork out of things for hosts.

Technology 147

Technology Front of House Back of House Online Ordering 147

Cheetah

SEPTEMBER 23, 2020

reservation Table management Pre-payments Waitlist Partnership network POS integration. To adapt to the covid-19 pandemic, Resy created a mobile waitlist and capacity monitor. With the new feature, guests can add themselves to the restaurant’s waitlist if they’re close to the restaurant. Restaurant Reservation Systems Overview.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Cheetah

SEPTEMBER 23, 2020

reservation Table management Pre-payments Waitlist Partnership network POS integration. To adapt to the covid-19 pandemic, Resy created a mobile waitlist and capacity monitor. With the new feature, guests can add themselves to the restaurant’s waitlist if they’re close to the restaurant. Restaurant Reservation Systems Overview.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

QSR Automations

APRIL 17, 2024

From reservations, to walk-ins, to waitlists, ConnectSmart® Host handles it all in real-time, ensuring optimal table turnover and minimizing wait times. In a bustling restaurant lobby, with guests waiting eagerly for their tables, ConnectSmart® Host steps in to manage things with ease.

Technology 52

Technology Front of House Back of House Social Media 52

EATER

DECEMBER 29, 2021

It’s because of unique flavors like this that the New York-based Filipino doughnut shop has a 10,000-person waitlist. She’s flipping a large tray of flan from one pan to another for the shop’s flan doughnut. Kora is my grandmother’s name,” says Camara. The leche flan recipe is from my grandmother’s cookbook that I found after she passed away.”

Take-out 108

Take-out Menu 108

Tableo

JUNE 30, 2023

Controlling the waitlist You can effectively handle walk-in guests by using a waitlist option in a restaurant reservation management system. This functionality lessens the effort on your team while enhancing accessibility and convenience for clients.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Open for Business

NOVEMBER 14, 2022

Use an online waitlist. An online waitlist makes this much more pleasant for everyone involved. And get the word about those gift cards through OpenTable gifts. A location near a mall or shopping district can be a mixed blessing around the holidays.

2022 88

2022 Seasonal Menu Social Media Email Marketing 88

Open for Business

MAY 4, 2023

Tools like OpenTable’s digital waitlist slash guest wait times by allowing them to get a spot in line before they even arrive at the restaurant. Along with minimizing crowds, the digital waitlist lets guests know their table is ready with a simple text message.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

BNG Point of Sale

NOVEMBER 20, 2020

Advances in online reservation software are now automating waitlists and reservations, reducing the time required for handling reservations and allowing more time for serving meals. There are also many POS systems for restaurants that integrate with reservation or waitlist apps like Open Table or Waitlist.me.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

MAY 20, 2021

In 2021, restaurants around the country are using Yelp Kiosk to automate check-in, waitlist management, and contacting diners when their table is ready. Yelp Kiosk was built in 2018 to help restaurants that didn’t have it in their budget to hire a dedicated host.

Technology 186

Technology Front of House Back of House Healthcare 186

SpotOn

FEBRUARY 6, 2024

Get a printable waitlist, tips for closing out faster, insights into running POS reports, and more. While SpotOn offers a comprehensive set of hardware and software solutions for every aspect of your restaurant, the Manger Toolkit focuses on the topics and tools that are important to managers. Operations.

Management 52

Management Management Front of House Back of House 52

Tableo

JULY 7, 2023

Management of the waitlist: When the bar gets busy, add people to the waitlist , to alert them when their seats become available. Effective table management: With the help of a reservation management system, you can efficiently manage table allocations and maximise seating capacity to maintain a steady stream of customers.

Design 46

Design Bar Seating Reservations 46

Modern Restaurant Management

OCTOBER 30, 2020

Likewise, some contactless tech includes SMS texts to guests on the waitlist to inform them that their table is ready. Using QR codes and smartphone technology, guests can use their own devices to get in line, view a menu, and place an order.

Front of House 193

Front of House Point of Sale Technology Back of House 193

Modern Restaurant Management

SEPTEMBER 30, 2022

Hosts utilize online reservations and waitlists to maximize table space. Over the past several years, restaurants have focused on equipping their staff with the tools they need to do their jobs better. Servers have handhelds so they can take orders and payments right at tables.

Technology 193

Technology Front of House Tip Distribution Back of House 193

Restaurant365

JUNE 9, 2021

This part of the customer experience covers everything from online ordering to payment and getting a reservation to being waitlisted. Finally, you can also leverage other tools like a virtual waitlist with accurate wait time quotes. The more accurate your wait times, the more likely it is that guests stay on the waitlist.

FOH 78

FOH BOH Front of House Back of House 78

The Eat Restaurant

DECEMBER 29, 2020

We'e excited to announce the latest reservation feature in Eat App - Virtual Waitlists.

Reservations 78

Reservations 78

Gourmet Marketing

AUGUST 17, 2021

These include reservation management, waitlist management, table management, and POS integration. . The table management features include waitlist management as well as reservation management and server management. . Here are 5 OpenTable alternatives that can help you grow your business: .

Loyalty Program 52

Loyalty Program Reservations Online Ordering Website Management 52

Modern Restaurant Management

JUNE 12, 2023

If you take reservations, use your waitlist and reservation system to inform guests about any changes. Update your Google Business Profile if you’re modifying your business hours. If you get a lot of traffic from Yelp or other review sites, be sure to also temporarily update your hours on those sites.

Kitchen Safety 88

Kitchen Safety Online Ordering Outdoor Communication 88

Lavu

JANUARY 31, 2020

Resy is a complete restaurant reservations and waitlist system. Resy Notify, our self-serve reservation waitlist for guests. Seatninja is a restaurant management platform that provides powerful operational and customer data, empowers hosts to manage their front of house more efficiently, and creates better experiences for customers.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

The Restaurant Times

MARCH 10, 2023

Personalize Guest Experience When customers make reservations or sign up for an online waitlist, you can save details about their dietary requirements, allergies, special dates, and other preferences to their guest profiles. Furthermore, creating a virtual waitlist that diners can join digitally can help optimize front-of-house operations.

Front of House 52

Front of House FOH Back of House Online Ordering 52