Bingage

MARCH 18, 2023

Have you ever imagined, how much more revenue you could earn if you had that strategy to bring each of those first-time customers to make a repeat purchase again and again? As a business owner, it should be your goal to have Customer retention strategies in place to help guide visitors to the next stage in the journey. Did you know?

Loyalty Program 98

Loyalty Program Social Media Email Marketing Customer Service 98

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 Embrace Digital Hospitality ??

2021 370

2021 Front of House Social Media Back of House 370

Social Hospitality

JUNE 22, 2020

The image-based social network now has a revenue of approximately $6.84 billion, which, in 2019, included $20 billion in ad revenue. The restaurant and food industry is one of the many to take advantage of the marketing opportunities Instagram offers. But, how do you use Instagram to market your restaurant?

Marketing 195

Marketing Social Media Advertising Influencer 195

Modern Restaurant Management

JUNE 19, 2020

If we have learned anything during the last few months, it is that sticking to the, “it’s how we have always done it,” mentality won’t position restaurants for recovery. In 2020, too many restaurant websites are still little more than digital brochures. Thus, e-commerce is quickly moving front and center.

Website Management 184

Website Management Loyalty Program Front of House Point of Sale 184

Modern Restaurant Management

APRIL 27, 2021

The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics. But they lacked a piece of technology to manage it.

Ordering 144

Ordering Mobile Ordering Customer Service Customer Experience 144

MadMobile

APRIL 26, 2023

Connected commerce is a rapidly growing trend in the retail and restaurant industries, and it is changing the way businesses interact with their customers. In this guide, we will explore the key components and benefits of this system, along with some popular brands that have successfully integrated it. What is Connected Commerce?

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98

Bingage

MARCH 18, 2023

Have you ever imagined, how much more revenue you could earn if you had that strategy to bring each of those first-time customers to make a repeat purchase again and again? As a business owner, it should be your goal to have Customer retention program in place to help guide visitors to the next stage in the journey. Do you know why?

Loyalty Program 52

Loyalty Program Social Media Email Marketing Customer Service 52

Bingage

MARCH 18, 2023

Have you ever imagined, how much more revenue you could earn if you had that strategy to bring each of those first-time customers to make a repeat purchase again and again? As a business owner, it should be your goal to have Customer retention strategies in place to help guide visitors to the next stage in the journey. Did you know?

Loyalty Program 52

Loyalty Program Social Media Email Marketing Customer Service 52

Open for Business

MAY 2, 2023

Restaurant marketing attracts new customers, keeps regulars coming back, and sets one restaurant apart from the crowd. In this complete guide to restaurant marketing, we’ll cover everything you need to know to take your restaurant to a new level of success. Quick links What is restaurant marketing?

Marketing 78

Marketing Email Marketing Social Media SEO 78

MadMobile

APRIL 20, 2023

Platforms such as Instagram, Facebook, Twitter, and now Tik Tok can offer your restaurant promotional content that can help you build relationships one post at a time. The beauty of social media is that with the right tools, it can act as free marketing, leading to more customers and more revenue. Nearly 89% of U.S.

Social Media 98

Social Media Online Ordering Customer Experience Back of House 98

Perfect Daily Grind

AUGUST 5, 2022

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 1 Aug. Ally Champ Trip 2022 takes place in Brazil. Several World Coffee Championship winners, including Emi Fukahori and Agnieszka Rojewska, are attending the event organised by Ally Coffee.

2023 133

2023 2022 Compost Events 133

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Apicbase

JANUARY 13, 2023

They could help guide your decisions in what is shaping up to be a very uncertain time for restaurant operators. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. For 62% of restaurants , automation could help fill critical gaps in managing orders.

2023 52

2023 Operations Management Management 52

EATER

JULY 22, 2020

Restaurants may close again | Ben Gabbe/Getty Images. Brian Kemp allowed restaurants to return to full indoor capacity on June 16, and the state has since seen surges in COVID-19 cases. While daily costs of operating a COVID-era restaurant are significant, she describes dining room service as a financial Band-Aid. “It

Outdoor 109

Outdoor Seating Dine-in Kitchen Safety 109

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. An app-first experience for restaurant chains.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Indoor Media

AUGUST 2, 2017

From closing your doors late at night to being on call at all times of the day, running a restaurant is the ultimate full-time job. The most common among late-night worries, is, “How can I be sure we become (or continue to be) a profitable restaurant?” Even when business is good, this is on the minds of most restaurant owners.

Coupons 78

Coupons Social Media Advertising Customer Service 78

Indoor Media

MAY 20, 2019

For better or for worse, online reviews have an immediate impact on your restaurant. Positive reviews can directly grow your profits while negative reviews can drive people away for good. And people are most likely to read reviews for restaurants and cafes over any other type of business. List Your Restaurant on Review Sites.

Social Media 78

Social Media Customer Experience Consumer Goods Advertising 78

Aaron Allen & Associates

FEBRUARY 4, 2020

Restaurant CEO priorities are shifting in 2020, and it makes sense given how quickly the consumer and competitive landscape are shifting as well as the introduction of new forces impacting the industry. guest experience initiatives that may be an investment in the near-term that pays returns in years ahead) will be ultimately rewarded.

2020 98

2020 Franchise Franchising 2018 98

Deliverect

SEPTEMBER 29, 2020

Customers are demanding convenience in every aspect of their interactions with your restaurant. That means that however a customer interacts with your restaurant, they will feel looked after and get a consistent experience. The challenge is to implement the right systems for your restaurant and get them talking to each other.

Customer Experience 89

Customer Experience Loyalty Program Customer Service Online Ordering 89

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “The introduction of our first modular constructed restaurant is just one of many exciting announcements we have planned for this year. Modular Chicken. Hot on Hot Chicken.

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

MARCH 25, 2020

For more resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course. To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news.

Online Ordering 95

Online Ordering Insurance Mobile Ordering Website Management 95

Apicbase

JUNE 16, 2023

This is especially true for large-scale foodservice operations and scaling restaurant businesses. In an industry where every detail matters, tracking metrics provides valuable insights into your restaurants’ performance and helps to identify improvement areas. That’s the theory. In theory, it sounds easy.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Touch Bistro

JULY 18, 2021

The kitchen is the heart of any restaurant, which means you can’t run a successful venue without adequate kitchen staffing. The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. The Ultimate Guide to Restaurant Staffing.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Aaron Allen & Associates

SEPTEMBER 23, 2022

The coffee shop industry is the third largest restaurant category in the U.S., with 11% of sales among the largest 200 chains and growing significantly faster than the two leading categories (LSR Burger and Full-Service Restaurants). The coffee shop industry is the third largest restaurant category in the U.S.,

2022 93

2022 Point of Sale License 2015 93

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Elements of Great Restaurant Websites.

Design 92

Design 2021 Online Ordering Website Management 92

Deliverect

SEPTEMBER 29, 2020

Customers are demanding convenience in every aspect of their interactions with your restaurant. That means that however a customer interacts with your restaurant, they will feel looked after and get a consistent experience. The challenge is to implement the right systems for your restaurant and get them talking to each other.

Customer Experience 78

Customer Experience Loyalty Program Customer Service Online Ordering 78

Indoor Media

JANUARY 16, 2019

Which is why just about every restaurant either considers offering or actually runs special discounts through coupon advertising. Whether you think of it this way or not, a coupon is actually an ad for your restaurant with an incentive attached. And that can help you meet your ultimate goal: more butts in seats. That’s right.

Coupons 78

Coupons Advertising Email Marketing Seating 78

Touch Bistro

APRIL 27, 2021

The startup costs are lower than what you’d have to shell out to open a brick-and-mortar restaurant, and as the world continues to grapple with the COVID-19 pandemic, food trucks offer both a safe dining option for your guests and a reliable income source for you. We’ll dig into all the details later in this guide. Business Plan. “A

Food Truck 52

Food Truck License Food Insurance 52

Apicbase

SEPTEMBER 16, 2022

Restaurant reporting has become a vital tool in an industry that has — for far too long — relied on gut feeling to make business decisions. Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. Here’s what we’ll cover: What is restaurant reporting?

POS 52

POS Operations Back of House FOH 52

Notch

JANUARY 23, 2019

As an owner-operator, your restaurant likely sits at the center of your life. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. Why run a restaurant at all? Profits equal revenue minus costs.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Touch Bistro

MAY 31, 2021

A restaurant CRM is key to getting to know your customers and personalizing service at scale. A customer relationship management system built for restaurants is your secret weapon for knowing what your guests want and creating dining experiences they’ll remember. So, how do restaurants use CRMs? What Is a Restaurant CRM System?

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Apicbase

JULY 20, 2023

Tight inventory management is crucial to the profitability of any restaurant business, but it’s especially important for multi-outlet businesses, where mistakes and small discrepancies are multiplied many times over. If you’re uncertain about how much of each item you need to order, purchasing becomes an anxiety-inducing nightmare.

Inventory 40

Inventory Food Safety Cash Management Waste 40

Notch

JANUARY 23, 2019

As an owner-operator, your restaurant likely sits at the center of your life. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. Why run a restaurant at all? Profits equal revenue minus costs.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Aaron Allen & Associates

SEPTEMBER 23, 2022

The coffee shop industry is the third largest restaurant category in the U.S., with 11% of sales among the largest 200 chains and growing significantly faster than the two leading categories (LSR Burger and Full-Service Restaurants). The coffee shop industry is the third largest restaurant category in the U.S.,

2022 52

2022 Point of Sale License 2015 52

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? But we’re not here to spread doom and gloom.

Hiring 52

Hiring Employee Relations FOH BOH 52

Indoor Media

OCTOBER 2, 2017

As a restaurant owner, you’re probably already aware that repeat customers are the backbone of your business. You can count on repeat diners for a steady stream of revenue that only grows as you attract new customers. So, what’s the trick to growing your base of loyal restaurant customers? Restaurant A.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Customer Service 78