Modern Restaurant Management

MARCH 15, 2024

90 percent of restaurant operators are small businesses, competing for every dollar they earn. These small businesses must be aware of the options they have when it comes to choosing a payment processor to handle these interchange fees and make sure they do not rack up and instead help a restaurant owner keep their doors open.

Equipment 193

Equipment Small Business Customer Service Pricing 193

Culinary Cues

OCTOBER 27, 2023

Restaurant centric operations look for the best price, quantity discounts, terms of payment, and dependability in service. One of the dilemmas restaurateurs’ face is the approach taken with the management and delivery of a restaurant concept and menu. Either choice can be viewed as key to success or failure.

Hiring 392

Hiring Training Pricing Leadership 392

7 Shifts

FEBRUARY 18, 2021

And all businesses, but specifically restaurants. But it doesn’t have to be that way, and technology is how we widen the margins and make for a more profitable, sustainable business model. And making sure that we're maintaining that connection from a business, technology, and integration perspective.

Technology 370

Technology Back of House Consumer Goods Online Ordering 370

Culinary Cues

AUGUST 28, 2023

The media is in love with the drama, as confessions of abused cooks find ample press time, and despondent cooks who leave the business trash talk their previous employers. Let us not forget that the restaurant business is one that provides first jobs for a large percentage of the population.

Entertainment 363

Entertainment Back of House Consumer Goods Recruiting 363

7 Shifts

JULY 21, 2020

Shelter-in-place orders, social distancing, and business closures make it next to impossible to generate pre-coronavirus revenue numbers. It takes money to make money, and restaurants desperately need to make money to survive COVID-19 in the short and long term. And no money means mo' problems.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Modern Restaurant Management

FEBRUARY 27, 2024

Inaccurate business listings can have a substantial impact on brand loyalty, according to the first release of SOCi Inc.'s 's 2024 Consumer Behavior Index (CBI), which examines shopper practices and preferences when interacting on and offline with local businesses, including restaurants.

Online Ordering 185

Online Ordering Consumer Goods Customer Service Customer Experience 185

Modern Restaurant Management

NOVEMBER 8, 2023

Most restaurants, however, are still trying to manage their operation based on their outdated business plans, SOPs, and vague key performance indicators (KPIs). Most restaurants, however, are still trying to manage their operation based on their outdated business plans, SOPs, and vague key performance indicators (KPIs).

Recruiting 186

Recruiting Guest Recovery Advertising Food Supply 186

Modern Restaurant Management

MARCH 19, 2024

With AI we have all the positive areas to improve service but we must begin acknowledging that the ability of machines to replace every human position and all guest interactions may pose a threat to the long-term vitality of businesses. What's Lacking in the Dining Experience?

Leadership 193

Leadership Customer Service Customer Experience Technology 193

SpotOn

APRIL 24, 2024

Then, there are bars that redefine the term “bar,” stretching it to include giant ping pong, a pilates class, the movie Moana, and a build-your-own bloody mary bar. Louis—both in terms of its 250,000 square feet and its conception of what a bar can be.  Louisans busy all year long.

Entertainment 98

Entertainment Point of Sale POS Bar 98

Clover - Restaurants

APRIL 9, 2024

Ideally, you’ll want to find a long-term partner that’s invested in your success. The terms “vendors” and “suppliers” are often used interchangeably, but they can have slightly different connotations. As a result, take time to carefully vet and build relationships with your key partners.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Social Hospitality

AUGUST 13, 2020

Analysts and industry leaders continuously provide forecasts to give businesses a way to build their competitive advantage. Customer service is at the core of innovation and good business practices. It’s critical to have this balance to meet the expectations of your millennial customers and take your business forward as a whole.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Modern Restaurant Management

MARCH 13, 2024

The gap between available positions and willing, skilled workers has widened, putting pressure on service quality and business sustainability. These impacts affect not only the bottom line for businesses but also the dining experience for customers. This, in turn, makes the business more resilient to fluctuations in staff availability.

Loyalty Program 192

Loyalty Program Customer Service Customer Experience 2024 192

Modern Restaurant Management

APRIL 5, 2024

Merch might a somewhat newer term in a restaurant owner's lexicon, but having a focused merchandising effort can connect a person to a brand as well as be a great way to build awareness and put buts in seats. One of the most important things to choose upfront is whether you want promotional products, or merchandise for your business.

Merchandise 198

Merchandise Brewery Design Magazine 198

Modern Restaurant Management

NOVEMBER 22, 2022

While it might seem efficient to use the same hiring process for short-term workers and long-term workers, you’d be doing yourself a disservice. By developing a short-term worker-specific hiring plan, you give yourself the opportunity to recruit and hire based on your specific needs at that moment. How to avoid.

Hiring 202

Hiring Recruiting Employee Relations Mobile Ordering 202

7 Shifts

NOVEMBER 23, 2023

Consider future business expansion and evolving needs. Integration Capabilities Does your system work well with your other business software/tools? Assess how well they align with your business needs and priorities. Thanks to all the information at your fingertips, making the switch doesn’t have to be so hard.

Download 221

Download Employee Relations Demo Customer Service 221

Modern Restaurant Management

MARCH 26, 2024

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty. Data indicates a notable spike in orders for popular items like chicken wings and pizza during the tournament.

Technology 114

Technology Loyalty Program Mobile Ordering Online Ordering 114

Modern Restaurant Management

JANUARY 22, 2024

Understanding what people genuinely want is equivalent to discovering the key to long-term success. Businesses must remain ahead of the curve by checking all the correct boxes as customer tastes evolve at an unparalleled pace. How Can Businesses Fulfill the Evolving Consumer Expectations?

Loyalty Program 177

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 177

Modern Restaurant Management

MARCH 27, 2024

Attracting new customers is important to every business owner. Satisfied customers are more likely to generate positive feedback and referral business. Make the Experience Personal Connecting emotionally with guests is key to increasing a restaurant’s long-term profitability.

Customer Service 186

Customer Service Loyalty Program Customer Experience Employee Relations 186

Modern Restaurant Management

FEBRUARY 13, 2023

It’s Possible to Be Profitable While Sticking With Your Values, and Here’s How I’m Doing It My business partner and I met when we were kids. In fourth grade, we became best friends and we shared a common vision to one day start a business together. In particular, the value of a happy and valued employee.

Recruiting 177

Recruiting Compost Sustainability Consumer Goods 177

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Contactless solutions have become a tool to ensure the survival of many businesses over the past three years. Thinking Long Term When Evaluating Restaurant Technologies.

Loyalty Program 224

Loyalty Program Mobile Ordering Employee Relations Customer Experience 224

EATER

APRIL 12, 2024

As Jing Gao, founder of Fly by Jing, wrote on LinkedIn : “This kind of action, if successful, sets a dangerous precedent for the squashing of fair competition, not to mention how ridiculous it is to try and take ownership of a generic cultural term.” On the episode, he’s joined by Momofuku CEO Marguerite Mariscal.

2008 145

2008 Small Business Take-out Specials 145

EATER

APRIL 12, 2024

As Jing Gao, founder of Fly by Jing, wrote on LinkedIn : “This kind of action, if successful, sets a dangerous precedent for the squashing of fair competition, not to mention how ridiculous it is to try and take ownership of a generic cultural term.” On the episode, he’s joined by Momofuku CEO Marguerite Mariscal.

2008 145

2008 Small Business Take-out Specials 145

Modern Restaurant Management

AUGUST 23, 2022

For restaurant businesses positioned for growth, economic uncertainty has the potential to slow the cadence of deal-making. Growing franchise businesses, in particular, have the leverage to work with vendors on securing better contracts given expected future growth. Focusing on the Long-Term. Evaluating Resources.

Franchise 185

Franchise Franchising Loyalty Program Food Supply 185

Modern Restaurant Management

FEBRUARY 26, 2024

Restaurants and franchises face numerous financial challenges that can hinder their success, however, by optimizing their payment processing strategy, these businesses can overcome some of the major obstacles faced by restaurants in their early start, helping them to achieve greater stability and ultimately profitability.

Audits 156

Audits Franchise Franchising Pricing 156

Modern Restaurant Management

MARCH 28, 2023

Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience. Digital transformation, while perhaps initially difficult for restaurant owners, specifically small to medium-sized businesses, is the only way to get ahead and survive. At least not entirely.

Front of House 181

Front of House Back of House Small Business Technology 181

Modern Restaurant Management

NOVEMBER 29, 2023

There is more to success in the competitive restaurant business than just great food and service. Cultivating a positive brand image, building customer affinity and differentiating from the competition are essential components of any forward-thinking business strategy. That’s where public relations comes in.

Social Media 193

Social Media Employee Relations Food Safety Influencer 193

EATER

APRIL 5, 2024

But in the past few weeks, the terms “chili crunch” and “chile crunch,” a variation on chile crisp, has become the subject of an escalating brawl between Momofuku Goods, the grocery arm of David Chang’s empire, and small independent companies using those names, The Guardian first reported.

2023 134

2023 Restaurant Law License Social Media 134

Modern Restaurant Management

FEBRUARY 16, 2022

The unusual part is when inflation impacts all parts of the business all at once, and at a faster rate, from labor costs to materials and ingredients. The unusual part is when inflation impacts all parts of the business all at once, and at a faster rate, from labor costs to materials and ingredients.

Cash Management 203

Cash Management Food Supply Seasonal Menu Social Media 203

Modern Restaurant Management

APRIL 10, 2024

Customers want brands to deliver personalized messages , and BofA Global Research indicates that loyalty programs that encourage customers to engage with the brand can increase short-term spending. Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges.

2024 193

2024 2023 Loyalty Program Point of Sale 193

Modern Restaurant Management

FEBRUARY 2, 2024

As a result, many establishments struggle with slow service times, inefficient inventory management, and inadequate customer engagement — all of which can lead to decreased satisfaction and lost business. At the core, these solutions include high-speed internet, ensuring all digital operations run smoothly and without interruption.

Operations 185

Operations Front of House Customer Service Kitchen Safety 185

Perfect Daily Grind

SEPTEMBER 8, 2022

Nevertheless, it’s still vital that coffee shop owners are able to hire skilled and passionate baristas to ensure their businesses remain successful. So, how can coffee shop owners hire staff who want to have long-term careers in specialty coffee? To learn more, I spoke with three industry professionals who provided some insight.

Hiring 134

Hiring Training Customer Experience Hospitality 134

Perfect Daily Grind

FEBRUARY 15, 2023

Alongside these “hard” skills, baristas also need to have good people skills – both in terms of customer service and working as part of a team. For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. What about soft skills?

Education 187

Education Point of Sale Training Website Management 187

Modern Restaurant Management

DECEMBER 18, 2023

The best-case scenario is for restaurants and delivery services to find a balance where both businesses can turn a profit without passing on the costs to the consumer through higher menu prices or smaller portions, which can negatively impact customer loyalty. By July, 83 percent had seen a rise in labor costs.

2024 198

2024 2023 Back of House 2022 198

Open for Business

DECEMBER 12, 2023

Quick links Chapter 1: Business structure The right business structure Overview of a common business structure Chapter 2: The financials How much will you need? All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed.

Back of House 78

Back of House Restaurant Law Email Marketing Small Business 78

Modern Restaurant Management

MARCH 14, 2022

It’s no secret to anyone involved in the restaurant business – or anyone that’s even stepped foot in one these past couple of years – that the industry is facing a staffing crunch of unprecedented proportions. So how can employers attract and ultimately retain talent to keep their businesses running?

Loyalty Program 186

Loyalty Program Recruiting 2000 Transportation 186

EATER

APRIL 16, 2024

Though they may look like cafes around the world, these businesses distinguish Medellín as one of the few cities where high-quality coffee is grown, harvested, roasted, and consumed. Medellín’s bounty of coffee beans. In the blacksmith’s house, a wooden hoe. Coffee literally fills the slopes of Medellín’s hills.

Social Media 106

Social Media Point of Sale Food Supply 2012 106

Modern Restaurant Management

SEPTEMBER 7, 2023

For busy restaurant operators, staying on top of an online marketing program can be challenging. These recent movers are also more open to trying new eateries and establishing long-term relationships, which can significantly contribute to revenue growth. million in 2022.

Marketing 199

Marketing Loyalty Program Customer Service Catering 199