7 Shifts

JULY 8, 2023

Literally, I had been in the business for so many years, 25 plus years, and really I think the injustice of this industry is that we're kind of used and abused. Condado's solution in more ways than one is QUESO. So we can create opportunities for yourself that will also drive you professionally and personally.

Hiring 273

Hiring Back of House Take-out Training 273

7 Shifts

MARCH 16, 2022

Whether you make use of staff incentives (e.g., bar tabs, spa vouchers for tired feet) or a highlights reel at your regular staff meetings, when you share personal and professional successes as a group, you foster a cohesive community. If possible, direct wage increases are a quick and effective solution. It's a win-win-win.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

NOVEMBER 7, 2023

In many cases, trends are a good thing. This isn’t one of those cases. Here’s a list of platforms and how audiences use them to help inform the type of content you may want to consider on each: Facebook : The socializing and networking giant. Facebook is also a good place to showcase events or exciting promotions.

Marketing 199

Marketing Social Media SEO Front of House 199

Hot Schedules

MAY 25, 2021

T oday we are meeting with some of the team members behind MacromatiX, – Fourth’s global solution for Quick Service Restaurants (QSR). Meet the Team That Develops the Leading Back-Office Solution for QSR. How is Fourth’s MacromatiX’s solution helping the leading quick service businesses in the world? John Adams.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Sling

DECEMBER 25, 2023

If you’re looking for a new and effective way to improve how your team and your business operate, a staffing plan may be the solution. 2) Look for conflicts and contributions Once you’ve settled on the goals you want to use moving forward, the next step in developing a staffing plan is to look for conflicts and contributions.

Hiring 78

Hiring Restaurant Law Take-out Food Supply 78

Modern Restaurant Management

AUGUST 11, 2023

She is known for infusing each project with her creative use of form, color, pattern, and texture, showcasing her experience across artistic media. Understanding the ethos behind their culinary philosophy allows us to create an immersive dining experience that truly transports the diner into the chef's world.

Design 167

Design Customer Experience Dine-in Transportation 167

Modern Restaurant Management

SEPTEMBER 13, 2023

For managers, empathy and soft skills are key to helping problem-solve solutions to whatever situation arises. One of the realities of operating any business is that employees may quit due to not enjoying the person they report into or interact with the most—in the case of restaurants, that person is often the manager.

Management 178

Management Management Coaching Front of House 178

Restaurant365

DECEMBER 1, 2021

After 15 years of successful groth using stand-alone systems, Alicart knew it was time to invest in a better, integrated, restaurant specific system. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. concepts for over 30 years. BUSINESS SITUATION. KEY RESULTS. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

Open for Business

JUNE 9, 2023

Quick Links Why restaurants must anticipate complaints Common restaurant complaints and solutions How to deal with online complaints Why restaurants must anticipate complaints and have a plan No matter how incredible the food is or how you’ve designed the dining room, guests are going to complain sometimes. Never interrupt them.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Perfect Daily Grind

JUNE 8, 2022

To learn more, I spoke to several coffee professionals about how to measure and address the topic. However, without specific data that indicates where, when, and how deforestation is happening, it’s difficult for industry professionals to take steps to prevent it. Read on to find out what they said. What is deforestation?

Food Supply 148

Food Supply Sustainability Agriculture Supplies 148

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. Most operators still consider their use of technology as mainstream rather than leading edge. million by 2030. At an average cost of $7.19

2023 199

2023 2022 Consumer Goods Point of Sale 199

Sling

OCTOBER 3, 2023

Thankfully, there is a solution: the split shift. 3) Work-life balance In some cases, a split shift may make it easier for certain employees to enjoy a better work-life balance. 6) Hiring Incentive Providing a modified schedule isn’t only attractive to your existing team members. It may also be attractive to potential new hires.

Restaurant Law 158

Restaurant Law Customer Service Tip Distribution Customer Experience 158

Open for Business

NOVEMBER 21, 2022

Use pre-shift reporting and digest emails, filled with important information about guests and reservations for the upcoming shift to prepare for the night or afternoon ahead. It may sound jarring at first, but many aspects of online ordering and payment allow hospitality professionals to have fewer but better interactions with guests.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Key takeaways include: Borrowers now have 24 weeks to use the funds instead of eight. Borrowers who have loans can still use the eight-week rule.).

Guest Recovery 136

Guest Recovery Food Safety Employee Relations Mobile Ordering 136

Sling

APRIL 2, 2023

Because most businesses use it to motivate their teams to higher performance and to keep their employees engaged , it’s usually separate from their base pay. Incentive pay vs. a bonus Though the terms are often used interchangeably, there’s a significant difference between incentive pay and a bonus. How does incentive pay work?

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Sling

AUGUST 17, 2020

The salesperson may use office space you provide, as well as secretarial resources and company materials, but they may also furnish their own space, hire their own staff, and purchase their own materials. 1) Talk To A Tax Professional. Determine how you will pay a statutory employee before you hire them.

Definition 78

Definition Management Management Tip Distribution 78

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Only 16 percent of respondents did not raise wages.

2024 166

2024 2023 Food Order 2013 166

Sling

SEPTEMBER 13, 2022

Perhaps you may have to say no to hiring another employee while you focus on providing advanced training to your existing employees. 4) Look for specific traits when hiring. Instead of trying to train those traits into your employees, hire employees who already possess the requisite skills. 5) Set realistic goals.

Retail 144

Retail Management Management Point of Sale 144

Restaurant365

SEPTEMBER 17, 2021

Your individual hiring decisions define your company culture over the long term, impacting both customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. The hospitality industry is in constant hiring mode.

Hiring 78

Hiring Recruiting Training Communication 78

SpotOn

MARCH 25, 2024

Purchasing used equipment can be a great way to get started, but repair or replacement costs should be considered in the future. When you have found the perfect commercial space, hire an attorney specializing in negotiating lease terms. Also, your goal when opening a restaurant should be to hire as many skilled people as possible.

License 52

License Insurance Point of Sale Equipment 52

7 Shifts

SEPTEMBER 19, 2022

They offer work-life balance, flexible schedules, useful benefits, and operate on strong core values. Adam Lamb , Solutions Specialist, BenchmarkSixty. Seeing opportunities others haven't; creating solutions others wish they'd thought of first. Table of Contents. Restaurant Retention Data Study. Meet The Experts.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Apicbase

AUGUST 5, 2022

How to know if you’re targeting the right people (for example, busy professionals, families, or a young urban crowd)? The acronym SMART is a useful one to remember. Don’t use a ‘customer satisfaction score’ if you have no way to collect data to measure it. The ROI in this case would be: (€2,300 – €1,500) / €500 = €1,6.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Sling

DECEMBER 7, 2022

And how can you use it to achieve the success you’re looking for? Business level strategies, in large part, determine the specific capabilities and skills that each department will use to achieve its goals. In this case, that might be to hold a 75% market share among all direct competitors. 4) Establish priorities.

Tip Distribution 145

Tip Distribution Pricing Marketing Management 145

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope.

Mobile Ordering 171

Mobile Ordering Restaurant Law Seating Customer Service 171

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. From the restaurants’ perspective, this obviously puts a dent in their hiring efforts. It takes a lot of guts to fight for change.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Sling

MAY 24, 2023

Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook. 3) Make use of a restaurant employee handbook template There’s no need to recreate the wheel from scratch. That said, the handbook shouldn’t be primarily viewed as a legal tool.

Employee Relations 88

Employee Relations Restaurant Law Information Document 88

Sling

OCTOBER 5, 2021

Candidates can use these top interview questions for managers to practice their answers and prepare for the interview ahead. Use it as an opportunity to relate an instance when you successfully mitigated team stress. Once you understand the issue, you can work together to come up with solutions to get the matter resolved.

Management 78

Management Management Employee Relations Tip Distribution 78

Modern Restaurant Management

DECEMBER 31, 2019

The concept of using an existing restaurant’s kitchen to sell the food from another restaurant or brand has a few names, ghost kitchen, cloud kitchen, virtual kitchen…just to name a few. With the consumer showing us what they want, I have no doubt businesses will respond with improved solutions. Ghost Kitchens.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S. metro area.

Franchise 143

Franchise Franchising Food Safety Kitchen Safety 143

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Food Safety 205

Food Safety Mobile Ordering Kitchen Safety Online Ordering 205

The Restaurant Times

NOVEMBER 10, 2021

According to QSRweb , 52 percent of Internet users in the United States would use a smartphone or tablet to order takeout and delivery if it were available, with 74 percent of millennials showing interest. Professional customer service is another aspect of running a successful restaurant business. Ease Of Integration .

Management 52

Management Management Online Ordering Loyalty Program 52

Touch Bistro

JULY 18, 2021

Learn how to hire, train, schedule, and retain restaurant staff. You end up spending both time and money training new staff that may have a shorter shelf life than that case of tilapia you ordered last week. Gone are the days when you could just slap a hiring sign in your window and the talented masses would come to you.

Back of House 52

Back of House 2021 Front of House Cash Management 52

EATER

APRIL 27, 2021

Afterwards, listen to Culinary Agents CEO Alice Cheng talk about what the jobs board data is telling us about hiring and restaurateur Jenn Saesue explain what it’s like on the ground hiring up at two restaurants right now. The industry is losing amazingly talented, skilled professionals. I hope not.

Front of House 104

Front of House Back of House Insurance Point of Sale 104

Ordyx

JANUARY 14, 2020

Restaurateurs keep customers’ information to help them tailor dining experiences and use it for customer loyalty programs. Hire an IT professional. You can hire an IT guy or opt for IT security services. million to settle the case. Design and use a protected network. Design and use a protected network.

Point of Sale 52

Point of Sale Employee Relations Loyalty Program POS 52

The Restaurant Times

OCTOBER 29, 2020

The ratio of restaurant labor costs to the overall sales averages at 22-40%, whereas it can be as high as 75% in some cases. 8 Useful Tips To Reduce Restaurant Labor Costs In Saudi Arabia. A specific employee welfare policy and team-building exercises can also prove very useful in retaining employees. Invest In Hiring.

Loyalty Program 40

Loyalty Program Recruiting Hiring Online Ordering 40

Modern Restaurant Management

SEPTEMBER 15, 2020

NAB will vertically integrate SALIDO's Restaurant OS on top of their existing payments platform, EPX, to offer a single and powerful payment solution for all hospitality partners. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams.

Fast Casual 134

Fast Casual Casual Menu Mobile Ordering 134

Modern Restaurant Management

AUGUST 17, 2020

"But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. The survey found that 86 percent of overall respondents prefer to order directly from a restaurant, rather than using a third-party app or other platforms.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193