Culinary Cues

OCTOBER 27, 2023

One of the dilemmas restaurateurs’ face is the approach taken with the management and delivery of a restaurant concept and menu. To make it simple, the restaurant can choose to be either chef centric or restaurant centric. In a restaurant centric operation, the standards are what defines the restaurant.

Hiring 392

Hiring Training Pricing Leadership 392

Embrace the Suck

MAY 24, 2023

No more despairing over an understaffed restaurant. It's time to dust off your note-taking skills because we're diving into a four-step game plan to draw the crème de la crème to your restaurant, starting immediately. If your restaurant mirrors many others in your local scene, finding reliable staff is no small feat.

Recruiting 327

Recruiting Coaching Hiring Customer Experience 327

Modern Restaurant Management

MARCH 13, 2024

The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture. Understanding the Drought The labor shortage has hit hard, with many restaurants operating below capacity despite a rebound in customer demand. This recognizes the value of their contributions to the business.

Loyalty Program 191

Loyalty Program Customer Service Customer Experience 2024 191

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What results did you find surprising and why?

2024 199

2024 Online Ordering Website Management 2023 199

Culinary Cues

DECEMBER 17, 2020

There are a number of reasons why restaurants fail – some are predictable and avoidable, while others can catch a business off guard. There have been well over 100,000 restaurants that have closed their doors permanently as a result of the pandemic. Many of these restaurants have been around for decades or even generations.

Uniforms 470

Uniforms Cash Management Brewery Consumer Goods 470

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. Here we've outlined seven practices of highly successful restaurant owners. The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MARCH 27, 2024

While there are many marketing strategies to get customers in the door, it is just as important to create customer service strategies that keep them coming back. The restaurant industry has very low retention rates , estimated at only 55 percent. Below are nine suggestions to improve a restaurant’s customer retention.

Customer Service 186

Customer Service Loyalty Program Customer Experience Employee Relations 186

Modern Restaurant Management

NOVEMBER 29, 2023

There is more to success in the competitive restaurant business than just great food and service. Cultivating a positive brand image, building customer affinity and differentiating from the competition are essential components of any forward-thinking business strategy. That’s where public relations comes in.

Social Media 193

Social Media Employee Relations Food Safety Influencer 193

7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. For example, how do new consumers find your restaurant on the internet? Optimization of NAPs.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Modern Restaurant Management

FEBRUARY 29, 2024

As these restaurants (and others) have discovered, technology has become instrumental in improving their safety and quality programs, increasing compliance, keeping up with ever-changing regulations, improving the customer experience, and differentiating themselves from the competition. Elevate quality management programs.

Food Safety 189

Food Safety Kitchen Safety Audits Food Supply 189

7 Shifts

FEBRUARY 12, 2021

So you want to open a restaurant. The dream of opening a restaurant is held by many, and it hasn’t been sullied by the pandemic. Despite the unfortunate closures, new restaurants are opening every day, and at rates close to what they were prior to March of 2020. Buying a restaurant is, in many cases, the budget-friendly option.

License 444

License Equipment Certification Information 444

Modern Restaurant Management

SEPTEMBER 27, 2023

For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently. Money and Inventory Management The profitability of a restaurant depends on the careful management of cash flow.

Cash Management 203

Cash Management Restaurant Law Food Safety Point of Sale 203

7 Shifts

MAY 1, 2020

It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis. However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. Available from our sister restaurant @unasaskatoon for pickup or delivery.

FOH 364

FOH Online Ordering Delivery Food Supply 364

Modern Restaurant Management

JANUARY 22, 2024

Understanding your diner’s requirements, preferences, and desires is the foundation for success in the modern restaurant industry. This industry seeks to develop a value proposition that speaks to its consumers and convinces them to dine in their restaurants. How do you manage your restaurant in a modern and efficient way?

Loyalty Program 156

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 156

Modern Restaurant Management

AUGUST 30, 2021

Many Canadian restaurant brands hit an immediate wall when they attempt to adapt to the United States’ tech-forward approach to operations. restaurant market. restaurant market. foodservice brands frequently expand into Canada, the reverse is less common. The simple reason is: technology.

Innovation 193

Innovation Technology Franchise Franchising 193

Modern Restaurant Management

APRIL 17, 2024

Eighty-one percent of diners said they would either stop going to a restaurant altogether or alter their dining hours to avoid prices surging during peak hours and 64 percent said they have a negative reaction to restaurants using surge and dynamic pricing, according to a HungerRush’s National Restaurant Price Surging Survey.

Pricing 163

Pricing Loyalty Program Customer Experience Consumer Goods 163

Modern Restaurant Management

OCTOBER 3, 2023

Engaging with customers on a local level is crucial for achieving long-term success, especially in a customer-driven competitive market. Therefore, it’s essential to prioritize customer satisfaction and build relationships with the community to thrive in this industry.

Social Media 171

Social Media Customer Experience 2009 Customer Service 171

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. Unfortunately, the traditional marketing tech stack that restaurants have long relied on is outdated, overpriced and ineffective in today’s digital ecosystem.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

The Restaurant Group

APRIL 21, 2024

Running a restaurant, whether it’s a fine dining, quick service, bar, bistro, or cafe venue, involves a gamut of essential activities. You may have an excellent menu or location but if your supply chain or marketing is half-baked, it could jeopardize your operations and earning potential.

Food Supply 78

Food Supply Fine Dining Seasonal Menu Equipment 78

Modern Restaurant Management

JUNE 24, 2021

As a restaurant owner, digital marketing can be a daunting task that takes up valuable time, energy, and resources. Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. Can customers find you? Can they view your menu online?

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

Modern Restaurant Management

FEBRUARY 27, 2024

's 2024 Consumer Behavior Index (CBI), which examines shopper practices and preferences when interacting on and offline with local businesses, including restaurants. ” Brands still stuck in the past and not optimizing their online profiles may lose out on significant market share. . "Our

Online Ordering 184

Online Ordering Consumer Goods Customer Service Customer Experience 184

Modern Restaurant Management

JUNE 20, 2023

The restaurant industry has generally seen an increase in online orders since the start of the pandemic. It means more restaurant businesses now have an online presence. So, how do you attract more customers to your restaurant in the competitive market? How do you build social proof for your restaurant business?

Social Media 199

Social Media Email Marketing SEO Consumer Goods 199

Modern Restaurant Management

SEPTEMBER 28, 2022

Restaurants are bracing themselves for the effects of an economic downturn. Roughly 43 percent of restaurant operators believe economic conditions will worsen in the coming months. The rising expense of food and supplies is trending ahead of inflation rates causing restaurant margins to plummet. Send targeted marketing messages.

Online Ordering 188

Online Ordering Food Supply Social Media Food Order 188

Lavu

NOVEMBER 17, 2023

Improving your restaurant profit and profit margins are critical factors that directly impact the financial health and overall success of your restaurant. It’s a strategy to improve your restaurant profit margin and ensure its long-term viability. What is Restaurant Profit Margin and Why Should It Improve?

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. For example, if you search for “restaurants” without specifying a location, Google will automatically show suggestions near you. What Is Local SEO? Why Is Local SEO Important?

SEO 198

SEO Website Management Email Marketing Online Ordering 198

Modern Restaurant Management

APRIL 19, 2024

The Essential Process of Decarboxylation That journey of infusing Delta 8 THC into cuisine begins with decarboxylation, a chemical process essential for unlocking its psychoactive potential. Precision in measurement and understanding the potency of the infused ingredients are essential to this endeavor.

Fine Dining 114

Fine Dining Food Safety Uniforms Innovation 114

Modern Restaurant Management

JANUARY 5, 2024

While commodity shortages, transportation logjams and other disruptions have eased, restaurants and other food service providers continue to apply lessons learned from recent periods of instability to make logistics and resupply processes more nimble and resilient. Improved financial efficiency ultimately strengthens market position.

Supplies 114

Supplies Cash Management Food Supply Transportation 114

Modern Restaurant Management

MAY 15, 2023

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. In fact, 58 percent of consumers went to a restaurant solely because of a personalized offer.

Customer Experience 193

Customer Experience Delivery Loyalty Program Mobile Ordering 193

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction.

Operations 184

Operations Front of House Customer Service Kitchen Safety 184

Modern Restaurant Management

FEBRUARY 14, 2022

It may sound like just an excuse to eat out, but experiencing the food and ambience of your competitors is essential to writing a persuasive restaurant business plan. Think about it: you can’t possibly know what your restaurant is up against unless you do your research. Food Quality. Location and Parking.

Transportation 229

Transportation Social Media Menu Pricing 229

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JANUARY 30, 2024

Sustainable restaurant expansion requires balancing excitement with patience and perspective. They research potential new offerings extensively, preparing thoroughly before launching rather than rushing to market. Sustainable restaurant expansion requires balancing excitement with patience and perspective.

Leadership 199

Leadership Small Business Cash Management Customer Experience 199

Modern Restaurant Management

MARCH 15, 2022

The value of the cryptocurrency market almost tripled in 2021 , with digital currencies having the potential to achieve returns higher than the stock market. As payments evolve, consumers adapt and restaurants must meet them there. Why the Crypto Craze? Once they earn 250 points, they are rewarded with $25 in bitcoin.

Food Supply 236

Food Supply Point of Sale Supplies Food Safety 236

Modern Restaurant Management

MAY 1, 2023

As the restaurant industry becomes more reliant on technology, the risk of cyber attacks is rising. Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. That's why it's essential for restaurants to consider cyber liability insurance.

Insurance 199

Insurance Email Marketing Employee Relations Customer Experience 199

Modern Restaurant Management

APRIL 16, 2024

A friend tells you a restaurant has bad service and gave her food poisoning. Responding to your customer reviews is essential to boosting multi-location businesses’ online reputations and increasing customer loyalty. To actively influence online reputation, restaurants must see review responses as one side of an ongoing conversation.

Social Media 106

Social Media Loyalty Program Online Ordering Customer Service 106