7 Shifts

JUNE 3, 2022

We don't have to tell you that the restaurant industry has a turnover problem. Restaurants are a transitional industry for many—but many of the reasons that workers quit are entirely preventable. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It. 7shifts Tip Pooling and Distribution Software for Restaurants.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

7 Shifts

JULY 16, 2021

How can you conduct this research? Do they serve just coffee or small foods as well? So you want to open up your very own coffee shop. We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. For your coffee shop to reach that status, it has to be done right. Table of Contents.

License 459

License Hiring Equipment Point of Sale 459

Culinary Cues

DECEMBER 30, 2022

It might be something small such as how a vegetable is grown or why you caramelize a mirepoix, or the best potato for hand cut French fries – something that methodically builds on your base of knowledge. I scratch my head when cooks proclaim that they are held prisoner to a job that isn’t going anywhere. Exceed expectations!

Workshop 361

Workshop Article Uniforms Take-out 361

7 Shifts

MARCH 31, 2023

With rising food and labor costs, how can you prioritize the working conditions for your team so they stick around? How can you encourage them to care about the business and invest time and energy into their role? We invited 4 restaurant operators to discuss how they put their team first.

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

FEBRUARY 22, 2023

Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now?

Hiring 204

Hiring Recruiting Tip Distribution Small Business 204

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling?

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

7 Shifts

OCTOBER 21, 2021

Working in a restaurant, bar, coffee shop, or any place that serves food & drink is a fast-paced, always-on career. On the 7shifts blog and social media, we seek to provide actionable and informative content to help restaurant people learn about every corner of the industry. Success starts with a great schedule.

Management 195

Management Management Website Management Social Media 195

Culinary Cues

AUGUST 7, 2021

Identifying problems has never been a challenge in the restaurant industry – there are many. A good start would be to refrain from using the word “problem” since it seems to imply that solutions are mysterious and impossible and instead rely on “challenges” as the descriptor. The CHALLENGE is how to turn this around?”

Social Media 474

Social Media Cash Management Blog Equipment 474

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What results did you find surprising and why?

2024 199

2024 Online Ordering Website Management 2023 199

Culinary Cues

NOVEMBER 11, 2022

Push it out, how many covers, lock, and load, finish strong, over the hump, wrap it up: this the language of the kitchen during service, these are the timestamps like the number of quarters in a football game or innings in baseball. How do you feel about that plate?” When we compromise with quality in a restaurant where is the win?

Customer Service 344

Customer Service Customer Experience Uniforms Point of Sale 344

7 Shifts

FEBRUARY 21, 2023

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. According to our data , the average turnover rate for restaurant staff in the U.S. People are the heart of the restaurant. They’ll take pride in the shout-out and you can showcase the faces of your restaurant.

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. Here we've outlined seven practices of highly successful restaurant owners. The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

JUNE 8, 2020

As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. Not only do we have a dozens of employees with previous restaurant experience, but we also have numerous team members who used 7shifts in their previous roles in restaurants. Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

7 Shifts

MARCH 23, 2022

Restaurant Type: Quick Service. In 1965, Greek immigrant James Giftos opened a stall at Macomb Mall in Roseville, Michigan, with a small menu including the Coney Island-style hot dog topped with chili, mustard, and freshly diced onions. The restaurant industry has. And schedules took managers two to three hours every week.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Embrace the Suck

JUNE 18, 2021

Knowing where you are is just the start. Running a restaurant can be without a doubt, one of the most rewarding things you’ll ever experience in more ways than one. 60% of restaurants don’t make it past their first year and 80% go out of business within five years. I'VE BEEN WHERE YOU ARE. Here’s the thing.

Leadership 346

Leadership Small Business Coaching Training 346

Embrace the Suck

APRIL 26, 2020

In fact, the bars and restaurants that fail to capitalize on their data will find themselves in hot water. That’s happening to your bar or restaurant right now. Profits are sliding away a small percent at a time until you wake up one day in panic mode. What the Hell is a KPI? What you have is a hobby. An expensive hobby.”

Cash Management 435

Cash Management Point of Sale Inventory Bar 435

SpotOn

APRIL 22, 2024

It doesn’t matter whether you run a restaurant, retail store, or any other type of small business—the point-of-sale (POS) serves as the foundation of your operation. Our restaurant POS, in particular, has received far higher ratings from users compared to other popular POS providers, such as TouchBistro.*

POS 98

POS Point of Sale Retail Customer Service 98

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron. These are not the only rules, nor are they necessarily a perfect fit for every operation, yet again, maybe they are.

Kitchen Safety 324

Kitchen Safety Back of House Front of House Food Safety 324

7 Shifts

MARCH 31, 2021

Fulfilling as running a restaurant business can be, it can also be overwhelming. financing institutions are tightening restrictions for small business loans, and restaurant owners have a hard time qualifying for traditional and other types of restaurant financing. This is where restaurant business plans are essential.

Cash Management 370

Cash Management Document Customer Experience Customer Service 370

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. A match made in doughnut heaven ?? We opened the store when I was 22 years old. I was fresh out of university.

Operations 370

Operations Book Communication Small Business 370

7 Shifts

NOVEMBER 17, 2021

Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) The Best Restaurant Inventory Management Software. Choose The Right Inventory Management System. Table of Contents.

Inventory 370

Inventory Management Management Point of Sale 370

7 Shifts

SEPTEMBER 10, 2021

Learn how to write a killer restaurant mission statement to be among the select few that can. Restaurant mission statements matter whether you're opening a restaurant or refreshing your brand. They provide insights into business strategy, guide business decisions, and are a reminder of why you started. Here's how.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Bingage

APRIL 16, 2024

In this blog, we are uncovering the top 5 most trusted Loyalty programs in India for restaurants and small businesses. Starting a Restaurant business is easy, but running a successful business is a tough task. Starting a Restaurant business is easy, but running a successful business is a tough task.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Bingage

APRIL 16, 2024

In this blog, we are uncovering the top 5 most trusted Loyalty programs in India for restaurants and small businesses. Starting a Restaurant business is easy, but running a successful business is a tough task. Starting a Restaurant business is easy, but running a successful business is a tough task.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

7 Shifts

JULY 8, 2023

That's how you were kind of treated in the industry as a server or bartender. You certainly didn't see a future working in the restaurant business per se, but I really wanted to change that. Joe Kahn opened the first Condado Tacos in 2014, a stone's throw from the Ohio State University in Columbus, Ohio. We're just a number.

Hiring 273

Hiring Back of House Take-out Training 273

7 Shifts

MAY 28, 2021

With ten locations (and two more on the way) and more than 100 employees, Pita Way combines the 7shifts team management platform and Toast POS to create a tech stack that enables them to replicate their brand of fast, healthy food and stellar service across all of their restaurants and grow without comprising who they are.

Communication 370

Communication 2010 Management Management 370

Modern Restaurant Management

APRIL 11, 2024

The comeback of the food court and the impact of small treats were among the trends uncovered in Yelp’s first-ever Fastest Growing Brands report , which ranks brands that are growing the fastest on and off of Yelp. Many brands typically associated with malls, such as Cinnabon and Panda Express, are growing quickly.

Social Media 183

Social Media Small Business Customer Service Customer Experience 183

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Advice for opening a restaurant from restaurateurs 1.

2020 335

2020 Hiring Cash Management Education 335

7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. Restaurant Retention Data Study.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

AUGUST 30, 2023

In this current economic climate, it can be a challenge for restaurant owners to adequately plan for the future while dealing with the day-to-day necessities. With ever rising costs for supplies and staffing, how can a restaurant owner/operator best plan for the future? This can be especially true going into the holidays.

Small Business 173

Small Business Magazine Pricing Consumer Goods 173

Modern Restaurant Management

MARCH 28, 2023

Digital transformation is no longer optional – it is required for restaurants to remain up to date, save costs and retain customers. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt. Historically, the restaurant industry has been laggards when it comes to adopting technology.

Front of House 181

Front of House Back of House Small Business Technology 181

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them.

Inventory 177

Inventory Management Management Cash Management 177

Modern Restaurant Management

MARCH 8, 2022

Some reviews point out small, one-off incidents and others touch on systematic problems. All negative reviews hold valuable information about how your restaurant can improve. Acknowledge peccadillos both large and small and thank the customer for their feedback. How to Craft an Appropriate Response. Mild Reviews.

Customer Experience 224

Customer Experience Customer Service Small Business Reservations 224

Modern Restaurant Management

OCTOBER 9, 2023

Using the QSR traffic and sales data Revenue Management Solutions (RMS) has been gathering for 25-plus years, our analysts recently completed an exhaustive comparison of pre and post-pandemic data, comparing the first two quarters of 2022 and 2023 to the same period in 2019. Has consumer dining behavior returned to pre-pandemic levels?

Pricing 189

Pricing 2023 2022 2019 189

Modern Restaurant Management

FEBRUARY 22, 2024

Restaurants are constantly busy, which means communication is key to make sure the experience for customers is top of the line. Two-way radios, help restaurant staff communicate more efficiently leading to a better experience for the guests. Quick Communication Two-way radios provide fast and efficient communication amongst staff.

Customer Service 106

Customer Service Front of House Communication Kitchen Safety 106

Modern Restaurant Management

JUNE 21, 2023

To take advantage of everything a menu has to offer, operators can use menu engineering, a technique that consists of analyzing each item’s contribution to the profit against how often it is purchased. Not all menu items are created equal, nor do they contribute the same profit to the bottom line.

Menu 178

Menu Influencer Design Food Order 178