7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. You may have the finest ingredients, the friendliest staff, and a picture-perfect venue, but if your restaurant isn't getting noticed, all that hard work will go to waste. Did you know that over 35% of restaurant customers in the U.S.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

JULY 12, 2022

As Restaurant Week is returning across the country, and with that also comes fresh opportunity as diners are returning to restaurants with excitement and new expectations. Restaurants continue to face labor and supply chain issues, plus rising food costs. And that’s not different during Restaurant Week.

Loyalty Program 221

Loyalty Program Online Ordering Point of Sale Customer Experience 221

Social Hospitality

AUGUST 13, 2020

Analysts and industry leaders continuously provide forecasts to give businesses a way to build their competitive advantage. While this technology is still not in wide use around the world, there are many reasons hotels , restaurants, and other businesses benefit from the use a virtual receptionist. The industry never stands still.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Modern Restaurant Management

NOVEMBER 23, 2021

Restaurant operators are now looking for solutions to retain customers as colder weather and economic conditions threaten their bottom line. Customers now expect more than a simple rewards program or general mailing list. Enhancing the In-Person Experience. Connecting On- and Off-Premises Data.

Loyalty Program 186

Loyalty Program Email Marketing Customer Experience Seasonal Menu 186

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Now more than ever, people are going online first and foremost when they want to find a new restaurant or learn more about one they’d like to try. Not convinced?

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Goliath Consulting

AUGUST 24, 2023

In today’s competitive food industry, effective local restaurant marketing is the key to success. For restaurants seeking to increase their customer base, enhance visibility, and build long-lasting relationships with patrons, a well-rounded marketing strategy tailored to the local community is essential.

Loyalty Program 78

Loyalty Program Marketing Email Marketing SEO 78

Modern Restaurant Management

AUGUST 23, 2022

With inflation hitting the nation hard, restaurants are feeling a significant impact as guests become more judicious about where, when, and how much they spend. Restaurants themselves are impacted by many of the same pressures – from rising food costs to freight and labor supply. Evaluating Resources.

Franchise 184

Franchise Franchising Loyalty Program Food Supply 184

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. 6 Tips on Creating a Winning Restaurant Newsletter. 10 Restaurant Newsletter Ideas. Benefits of Having an Engaging Newsletter for Your Restaurant Business.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. And the big restaurant brands are only getting bigger , making it even harder to stand out. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. They take purposeful planning and work to build and maintain. The result of all that effort can be a successful restaurant that runs well even when you’re not there. Table of contents What is restaurant operations? Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Lavu

NOVEMBER 17, 2023

Improving your restaurant profit and profit margins are critical factors that directly impact the financial health and overall success of your restaurant. It’s a strategy to improve your restaurant profit margin and ensure its long-term viability. What is Restaurant Profit Margin and Why Should It Improve?

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Bingage

APRIL 20, 2022

The restaurant industry is booming. More and more people are opening restaurants, and even existing restaurants are expanding to different locations. It seems like there is a new restaurant opening every other day. Customer loyalty program. Offer personalised Customer Service.

Loyalty Program 97

Loyalty Program Coupons Social Media Customer Service 97

Goliath Consulting

MAY 10, 2022

To cover supply chain costs, restaurant owners need to raise their prices. Restaurant inflation overview. Therefore, to be able to keep up with the cost of items, restaurant owners have increased their menu prices. Inflation impacts restaurants in a variety of ways, but it hits them hardest in basic food costs.

Loyalty Program 78

Loyalty Program Operations Pricing Customer Service 78

Deliverect

JUNE 29, 2020

Today, it is a successful operational model that is used by organizations across multiple industries, including the food and restaurant sector. But what exactly is an omnichannel restaurant and why should your restaurant aspire to be one? The restaurant industry is experiencing a transformation. What is omnichannel?

Online Ordering 148

Online Ordering Email Marketing Loyalty Program Customer Experience 148

The Restaurant Times

JULY 14, 2020

Over the years, the online ordering culture has flourished and completely transformed the way restaurants deliver food. Providing online food ordering facilities is also considered a proven restaurant marketing strategy that tends to increase the restaurants’ revenue, sales, and profit margin. Promote Better Transparency

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

The Restaurant Times

SEPTEMBER 22, 2021

As a restaurant owner, you understand how critical it is to keep customers coming in through your doors. Building brand loyalty when starting a new restaurant can save you money and increase your total profitability. Get Started With Your Restaurant’s First Loyalty Program.

Loyalty Program 52

Loyalty Program Social Media POS Email Marketing 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Black Box Intelligence

APRIL 12, 2023

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. While these challenges may appear inevitable, restaurants can offset the adverse effects of food inflation and uphold profit margins. over the last year.

Food 76

Food Loyalty Program 2023 2022 76

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. " Restaurant real estate changes to align with consumer preference.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

The Restaurant Times

DECEMBER 17, 2021

Social media marketing software is a smart tool to enhance customer loyalty and engage with your regular clients while giving them information about timings, new flavours or combos, exciting discounts, and community events. So, build a great hype around product advertisements. Showcase Customer Loyalty Programs.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? It's been an interesting year to be in the restaurant space. Here are their responses. Click here for part one.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Bingage

MARCH 10, 2023

What’s the thought of a customer, how a customer feels after they have purchased something from your site is the part of customer’s journey to loyalty. Post-purchase is also an opportunity for all business owners to build retention to nurture a good relationship. How it increases customer loyalty & retention.

Email Marketing 52

Email Marketing Loyalty Program Customer Experience Online Ordering 52

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Given the current landscape, restaurant brands are investing in their employees now more than ever to not only help attract and retain talent, but also create a better work environment to optimize efficiencies on and off premise.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. The latest research, based on a survey of over 1,800 American consumers, was completed last month. ” Highlights from the report include: Fast Food.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchise 128

Franchise Franchising Loyalty Program Kitchen Safety 128

Modern Restaurant Management

NOVEMBER 11, 2019

The study, conducted with third-party research firm YouGov, examined people’s preferences around hotel restaurants and bars, uncovering that F&B holds quite a bit of weight. In fact, nearly one in three (31 percent) Americans think hotels with great restaurants are more memorable than those without. ” Building Loyalty.

Travel 98

Travel Food Hotels Loyalty Program 98

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

The Restaurant Times

SEPTEMBER 22, 2021

It takes more than a vibrant location, eye-catching décor, and delicious food to run a restaurant. In a pandemic-affected world, a restaurant website is critical for your restaurant. Your restaurant website acts as an online storefront and defines your online identity. . Better The Photography, Higher The Sales .

Social Media 59

Social Media SEO Website Management Online Ordering 59

Modern Restaurant Management

NOVEMBER 24, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. AAG Named Franchisee of the Year.

Franchise 172

Franchise Franchising Loyalty Program 2022 172

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 158

2020 Online Ordering Fast Casual Cash Management 158

Apicbase

OCTOBER 14, 2022

It’s a giant leap from running a handful of locations in-house to franchising your restaurant. This article lists ten crucial restaurant franchise metrics. So… Build Relationships With Franchisees Based On Trust and Clarity. Metrics help you find common ground with your restaurant franchisees.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Apicbase

MARCH 17, 2023

On the one hand, the future of Europe’s restaurant industry is looking bright. We’ve asked experts and winning restaurant operators how they achieve longterm success in a changing landscape. Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go!

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Apicbase

DECEMBER 8, 2022

Many market forces that shaped the restaurant industry over the past few years were linked to the disruptions caused by the global pandemic. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. But there’s a catch.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Holiday Traffic Not Enough.

2019 105

2019 Compost Mobile Ordering Point of Sale 105

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. As part of these agreements, Tropical Smoothie Cafe restaurants will be developed in key markets throughout the state over the next five years. More Tropical in Colorado.

Franchise 95

Franchise Franchising Loyalty Program Book 95

Modern Restaurant Management

OCTOBER 5, 2022

Here’s how loyalty programs often pan out: A customer downloads the app. Although the average consumer belongs to 15 or so loyalty programs, they use fewer than seven. So how can you make your loyalty program stand out instead of going stale? Does that sound familiar?

Loyalty Program 185

Loyalty Program Customer Experience Online Ordering Food Order 185