Social Hospitality

MARCH 27, 2020

Let’s focus on steps you can take to market your hotel or restaurant during the coronavirus crisis. There’s still an audience out there that will eventually re-engage with your brand; the key is to connect with them. This is one way to promote perks and encourage future reservations. . Consider Your Employees.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Culinary Cues

APRIL 1, 2024

Outside people went about their day, never giving mind to the effort, dichotomy of characters, hustle, stress, and complexity of what takes place in the “back of the house” at a twelve hundred room hotel. As I tied on my apron and pulled out my knife kit ready to dive in, the executive chef called me into his office.

Back of House 321

Back of House Kitchen Safety Hotels Front of House 321

Touch Bistro

JULY 26, 2021

We’re sharing ideas for Labor Day restaurant specials that will help you maximize profits and make your restaurant a Labor Day destination for years to come. In this article you’ll learn: How Labor Day can impact your restaurant How to plan Labor Day promotions 14 Labor Day restaurant specials to try this September. All hands on deck?

Specials 99

Specials 2021 Seasonal Menu Email Marketing 99

Culinary Cues

APRIL 22, 2024

It only takes a few seconds to move from being a “go along for the ride” consumer to feeling screwed. Grocery stores try to eliminate cashier positions (yes, I know how hard it is to find help) and opt for self-check-out but do so without lowering prices. Bread has always been a given. Great hospitality is common sense.

Consumer Goods 287

Consumer Goods Pricing Customer Experience Hospitality 287

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Culinary Cues

DECEMBER 3, 2022

I shout while frantically rubbing my calf trying to work out that Charlie horse pain. My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. We will likely top 200 for dinner.

Back of House 340

Back of House Hotels Front of House Book 340

Open for Business

MAY 16, 2024

Clearly communicating these details can improve reservation volume and foot traffic. Integrate reservation and ordering systems Streamline your customer experience by connecting your reservation management systems and any other third-party ordering platforms you use for takeout/delivery. A seamless reservation process.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

7 Shifts

JULY 10, 2020

And now, many states and provinces have already begun rolling out their plans to reopen the economy, and many restaurateurs are now planning out their grand re-opening. Having a specific goal will help you plan out your budget, labor needs, marketing strategy, messaging, and organization before the event. Take reservations ??

Events 351

Events Social Media Kitchen Safety Seating 351

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. You need to take care of people. You take care of customers above all else.

Travel 442

Travel Back of House Customer Service Small Business 442

7 Shifts

OCTOBER 23, 2020

Cons: Creating your website can take up a lot of time out of your busy schedule. With so many website designers and developers out there, how do you know whom to trust? All of the websites Bentobox designs for its clients are mobile-friendly and incorporate SEO to help them stand out in local searches.

Website Management 370

Website Management Online Ordering SEO Hiring 370

SpotOn

APRIL 8, 2024

Independent restaurants have the opportunity to join in celebrating mothers and brunch items by creating a special mother's day brunch menu, dinner service, or promotions that cater to families. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Restaurant Clicks

MAY 26, 2021

With so many great specials, you may even find yourself visiting a few of the spots on our list. Be sure to take a look at their menu as well if you’re feeling a bit hungry! Specials include $1 draft beers, well drinks, and wine, $2 PBR pounders, $2 tacos, $4 mini quesadillas, $5 wings, and more! Make a Reservation.

Specials 78

Specials Online Ordering Back of House Bar 78

Next Restaurants

APRIL 17, 2024

With over two billion users (and still growing) , Instagram is a goldmine for restaurants looking to boost engagement and stand out from the crowd. Visual power: Mouthwatering food presentations shot perfectly for Instagram can make your restaurant stand out and leave a lasting impression. Here’s how to make them irresistible.

Social Media 126

Social Media Seasonal Menu Customer Experience Specials 126

7 Shifts

NOVEMBER 9, 2022

You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. Designing newsletters and using an email service provider to send them out can cost between $10-$100 per month for new outlets. Before you set out to do anything, plan accordingly. Get holiday reservations?

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Restaurant Clicks

DECEMBER 2, 2021

Group dining is easily accommodated by private rooms in Indianapolis restaurants, making the city a great location to celebrate special occasions. Mesh is a popular locale with outdoor space, and the restaurant serves modern American cuisine with various happy hour specials. Beholder offers specialized menus for private dining events.

Dine-in 117

Dine-in Specials Seasonal Menu Book 117

Modern Restaurant Management

FEBRUARY 9, 2021

The National Retail Federation estimates that 41 percent of consumers will celebrate Valentine’s day with a special dinner or celebration at home. With the Marketing Rule of 7 , it takes an average of seven interactions with a brand before a purchase takes place. Make Your Menu the Main Course.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. It takes some of the guesswork out of things for hosts.

Technology 147

Technology Front of House Back of House Online Ordering 147

MadMobile

AUGUST 30, 2022

The need for waitlist and table management is also increasing since the popularity of going out to eat is getting back to normalcy. When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff. Meanwhile, searches for reservations increased 107% over the same quarter.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

Modern Restaurant Management

JANUARY 18, 2023

In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out. Today, more guests expect special treatment – they want to have more of their needs anticipated before they even have to ask. Personalization with Data. Doing More with Less.

2023 189

2023 Guest Recovery Email Marketing Back of House 189

Modern Restaurant Management

JULY 12, 2022

With deep roots in the restaurant industry, we’ve worked with our clients to test a number of strategies to take on Restaurant Week as an opportunity to attract new customers. While having a special menu for Restaurant Week is important, so is keeping your bottom line in check. Be In Charge of Your Own Marketing.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

MAY 17, 2022

Nine out of 10 people who own a smartphone use it for information regarding their location, which allows vendors to access relevant and timely data in a nonintrusive way. Promote Online Ordering and Reservations. Restaurants can also offer customers a pre-order option during the reservation process.

Marketing 212

Marketing Mobile Ordering Online Ordering Customer Experience 212

Modern Restaurant Management

APRIL 27, 2022

Get Ready for Reservations (or Don’t). The first big decision you need to make for any major holiday is whether or not you’re going to accept reservations. For example, by accepting reservations you’ll allow a select few parties to skip the wait, ensuring that they’ll have a great spot and a great time.

Management 212

Management Management Customer Experience Reservations 212

Modern Restaurant Management

AUGUST 9, 2022

Today’s Happy Hour Special: Paying By Text Message. Source: Sense360 ) Owners can take advantage of tools that exist at no cost to the restaurant while enabling them to bring in dollars without turning tables. Special deals : Restaurants learn so much from a customer’s order.

Loyalty Program 201

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 201

Modern Restaurant Management

DECEMBER 6, 2021

Customers can also be more hesitant to dine out as their everyday expenses are going up. Revisit your cost analysis : Take for example ranch dressing, is it less expensive to make your own or buy it from a larger distributor? Inflation can cause an increase in costs for those in the restaurant industry.

Loyalty Program 197

Loyalty Program Insurance Website Management Customer Experience 197

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Restaurant Clicks

SEPTEMBER 5, 2021

You can find places specializing in Italian dishes, Spanish dishes, and East Asian dishes, among others. However, this begs the question: which restaurants should you look out for? Make a Reservation. Nestled in Pittsburgh’s Cultural District, Gaucho Parrilla Argentina specializes in serving Argentinian dishes.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Modern Restaurant Management

AUGUST 3, 2021

Every town has different restrictions–from limited options like parking lot cabanas for outdoor-only dining to full, open indoor dining–and many people have varying degrees of comfort dining out. Use Facebook, Instagram and/or TikTok to share your unique offerings, daily specials and other events and to interact with customers.

Customer Experience 215

Customer Experience Email Marketing Social Media Online Ordering 215

Modern Restaurant Management

JULY 27, 2022

Not to be left out, Starbucks Rewards program credits members with stars – with one star per dollar redeemable for free drinks, food and more. Jimmy John’s Freaky Fast Rewards® members, for instance, get a free sub sandwich of choice on their special day – as do many other restaurants. Think creatively.

Loyalty Program 203

Loyalty Program Mobile Ordering Online Ordering Customer Experience 203

Restaurant Clicks

OCTOBER 4, 2021

If you’re celebrating a special occasion, it might call for a fancy dinner. Check out my list of the best steakhouses in Las Vegas below! It’s best to make a reservation; however, you may find seats at the bar if you arrive without one. Make a Reservation. Make a Reservation. Make a Reservation.

Hotels 125

Hotels Reservations Website Management Dine-in 125

Open for Business

AUGUST 4, 2023

Next gen loyalty programs are a smart, effective way for restaurants to stand out and build a stronger connection with guests. But statistics show that people want more out of restaurant loyalty programs. Using technology can help people get more out of restaurant loyalty programs.

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

Restaurant Clicks

OCTOBER 13, 2021

Check out my list for the best steakhouses in Phoenix, Arizona, below! Present in the heart of Phoenix , Steak 44 specializes in serving a fantastic steakhouse menu. While reserving a table, do not forget to adhere to their dress code which remains strictly business casual attire. Make a Reservation. Make a Reservation.

Fine Dining 120

Fine Dining Back of House Reservations Website Management 120

Restaurant Clicks

DECEMBER 17, 2021

The store has branched out from selling only milk and dairy products and has created a mass following of fans due to its delicious hot bar, incredible hoagies, and creative ready-to-eat snacks. There is also a Wawa secret menu with specials that come around a few times a year. Wawa Reserve Coffee. Wawa Secret Menu Items.

Menu 119

Menu Ordering Seasonal Menu Social Media 119

Modern Restaurant Management

DECEMBER 1, 2021

Henry takes his phone, scans the QR code, and indicates that he’s arrived. Speaking of the host stand, let’s take a deeper look at your guest and waitlist management technology. He wants to meet up with a group of friends for the weekend and decides to make a reservation at your restaurant.

Technology 203

Technology Front of House Back of House Point of Sale 203

SpotOn

FEBRUARY 27, 2024

Preparing for major events and holidays, like Easter weekend, can help save your restaurant from chaos and make the most out of a holiday synonymous with the brunch rush. Luckily, all it takes is a few strategically placed chocolate eggs or paper egg cut-outs. Think beneath tables, behind curtains, underneath chairs.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52

Restaurant Clicks

DECEMBER 19, 2021

As Maine’s largest city, Portland offers tourists and residents plenty of things to see and do while taking a break from their busy schedules. Make a Reservation. Central Provisions has an ever-changing menu, so it would be wise to try everything before switching out menu items. Make a Reservation. The Honey Paw.

Front of House 113

Front of House Seasonal Menu Online Ordering Back of House 113

Restaurant Clicks

SEPTEMBER 26, 2021

Whether you live locally and are looking for a new favorite spot, seeking to wow a special someone dining with fine dining, or need a family-friendly spot after a day of exploring, we’ve got you covered with these options below. Make a Reservation. Grace specializes in steaks and chops and has many classic cuts.

Fine Dining 112

Fine Dining Seasonal Menu Reservations Website Management 112