Modern Restaurant Management

JANUARY 28, 2024

The annual Data Privacy Day on January 28 and Data Privacy Week on January 21-27 this year (with 2022 marking the first occurrence) is a national effort by the National Cybersecurity Alliance to empower individuals and businesses to respect privacy, safeguard data and enable trust. What are common causes of data breach?

Loyalty Program 98

Loyalty Program Small Business Insurance 2024 98

Modern Restaurant Management

DECEMBER 26, 2023

Data Privacy and Security – With increasing reliance on digital systems, data privacy and security will become paramount. Establishments will face increasing pressure to adopt sustainable practices, reduce food waste, and offer eco-friendly menu options to meet consumer demands.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

Modern Restaurant Management

JANUARY 22, 2021

Not only are marketers in the restaurant space facing the fallout of the pandemic, they are dealing with the implications of ever-increasing privacy concerns. The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021. Let me walk through a few of these changes.

Marketing 199

Marketing Email Marketing Loyalty Program Point of Sale 199

Modern Restaurant Management

MARCH 13, 2024

The responsible implementation of robotics involves considering the impact on employment, privacy, and customer experience. Balancing technological advancements with the need for personal service is key to maintaining a connection with diners. It is essential to ensure that technology complements rather than replaces human workers.

Loyalty Program 192

Loyalty Program Customer Service Customer Experience 2024 192

Modern Restaurant Management

DECEMBER 15, 2020

Consumer Privacy and Data Security. Due to the interconnected nature of today’s technology ecosystem, operators must also ensure each of their stores or locations have secure internet access, cybersecurity controls and data privacy guidelines. Full-Speed Ahead: 2021.

Guest Recovery 171

Guest Recovery Mobile Ordering 2025 Customer Experience 171

Modern Restaurant Management

DECEMBER 1, 2020

Consider Your Customer’s Safety and Privacy. To reduce the risk of a privacy breach, restaurants can opt for text-to-join loyalty programs that are both entirely touch-free and require little to no identifying information. Below, we’ll explore three steps to building relationships and an effective customer loyalty program.

Loyalty Program 204

Loyalty Program Customer Experience Point of Sale Employee Relations 204

Modern Restaurant Management

FEBRUARY 20, 2023

In fact my own company’s research has shown that more than 40 percent of restaurant operators use third-party data to guide their marketing plans, but new privacy laws will begin to significantly limit this type of data use.

Food 167

Food 2023 Restaurant Law Customer Experience 167

Modern Restaurant Management

APRIL 9, 2024

Additionally, concerns about data privacy, integration with existing systems, and resistance to change among staff may hinder adoption. One key challenge is the perceived complexity and cost associated with implementing AI solutions, especially for small and independent restaurants with limited resources and technical expertise.

Customer Experience 188

Customer Experience Customer Service Technology Inventory 188

Modern Restaurant Management

AUGUST 18, 2021

Partitions are a good way to offer your customers privacy while creating an extra layer of style and dimension to the room. Use glass if you want your guests to have privacy but still allow them to feel like they are part of the overall experience of your establishment. Create Partitions.

Design 199

Design Customer Experience Bar Specials 199

Modern Restaurant Management

MARCH 14, 2024

As AI systems delve deep into personal preferences and consumption patterns to deliver personalized wine recommendations, the need to protect guest privacy increases. This foundational commitment to privacy and ethical data usage is vital in maintaining the integrity of the digital transformation in wine selection.

Events 185

Events Innovation Customer Experience Technology 185

Modern Restaurant Management

OCTOBER 10, 2023

Prioritizing Data Security and Privacy Safeguarding the security and confidentiality of customer information is of utmost importance when data breaches are widespread. With omnipresent smartphones, a well-optimized mobile app can act as a constant touchpoint, reminding users of the rewards awaiting them and driving frequent visits.

Loyalty Program 190

Loyalty Program Franchise Franchising Social Media 190

Lady Boss Blogger

AUGUST 17, 2020

Having a Privacy and Disclosure Policy for your blog is a necessity you may have overlooked. Privacy & Disclosure Policies are just a few of these forgotten formalities. […]. The post How To Add A Privacy & Disclosure Policy To Your Blog (With Templates) appeared first on LadyBossBlogger.

Blog 143

Blog 143

7 Shifts

AUGUST 2, 2023

Be transparent about who has access to this information, the security measures in place, and data privacy policies. Platform Name] employs [security measures] and complies with data privacy policies to safeguard sensitive information. We maintain strict controls over access to this data, limiting it to authorized personnel only.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Modern Restaurant Management

OCTOBER 11, 2023

Although hurdles remain around security, privacy and difficulties with accents, voice technology could be utilised across a range of sectors, including hospitality. The difference is that users don’t need to go into an app and press buttons to initiate payments; they simply prompt the device using a voice command.

Technology 199

Technology Mobile Ordering Consumer Goods 2025 199

Apicbase

DECEMBER 5, 2023

Apicbase software meets the highest standards of data security, privacy, reliability, and operational excellence. SOC II is based on five “trust service principles”: Security, Availability, Processing integrity, Confidentiality, and Privacy. Apicbase’s SOC II, Type 2 Compliance, directly tackles this issue.

Audits 52

Audits Certification Customer Service Catering 52

Apicbase

DECEMBER 5, 2023

Apicbase software meets the highest standards of data security, privacy, reliability, and operational excellence. SOC II is based on five “trust service principles”: Security, Availability, Processing integrity, Confidentiality, and Privacy. Apicbase’s SOC II, Type 2 Compliance, directly tackles this issue.

Audits 52

Audits Certification Customer Service Catering 52

Modern Restaurant Management

SEPTEMBER 28, 2023

The privacy and non-rushed environment of a kiosk can encourage customers to explore the menu more thoroughly, leading to increased add-ons and upgrades. Kiosks also provide a platform for upselling and cross-selling – Shake Shack found that within the first quarter, the introduction of kiosks had doubled their sales.

Technology 192

Technology Online Ordering Mobile Ordering Customer Service 192

Modern Restaurant Management

MARCH 2, 2022

On the other hand, background noise helps protect speech privacy. In an open room, speech privacy requires background noise. Each restaurant must strike a noise balance between speech intelligibility and privacy. It masks adjacent sound, preventing speech from being distinguishable at a certain distance.

Design 212

Design Fine Dining Retail Dine-in 212

Modern Restaurant Management

OCTOBER 6, 2023

Safeguarding data privacy and complying with regulations is vital in maintaining trust with customers and partners. Implement robust security measures to protect your IoT devices and the data they collect. This includes network security, encryption, authentication protocols, and regular monitoring for potential vulnerabilities.

Food Safety 198

Food Safety Operations Management Management 198

7 Shifts

JULY 31, 2020

Exact numbers are removed to protect their business’ privacy. Exact sales numbers are removed to protect their business’ privacy. Since joining 7shifts, Mattenga’s was able to increase their sales by 5% and decrease their shifts 10%. This graph shows labor hours and sales over time with 7shifts.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

AUGUST 17, 2021

Over the years, tech companies like Apple, Facebook, and Google have released privacy updates without most restaurant marketers thinking twice about how they impact their ad strategies. A Quick Look into Apple's New Privacy Update. How Apple's Privacy Update Can Impact Restaurant Marketing.

Social Media 209

Social Media Advertising Download Marketing 209

7 Shifts

NOVEMBER 23, 2023

Security and Data Protection Is your current system robust in ensuring data security and privacy? Support and Customer Service How responsive and effective is your current provider's support? Note any issues with support or lack of timely assistance. Assess security measures to protect sensitive payroll data.

Download 221

Download Employee Relations Demo Customer Service 221

Squirrel Systems

NOVEMBER 2, 2023

Customer Privacy Concerns : Some customers may have concerns about sharing their personal information with third-party platforms. The handling of sensitive data by these platforms can raise privacy and security issues, potentially affecting the trust and loyalty of customers.

Reservations 52

Reservations Delivery Customer Service Customer Experience 52

Restaurant365

JANUARY 7, 2022

Add a sense of privacy. Separating diners with partition will create a safe space between tables while providing privacy for outdoor patrons. Many operators also offer comfy blankets for use for those who might want to snuggle up to stay warm. Even though they may be dining outdoors, not all guests are ready to be close to strangers.

Outdoor 148

Outdoor Seasonal Menu Point of Sale Dine-in 148

Modern Restaurant Management

MAY 30, 2023

Team communication apps also protect employee privacy since no phone numbers need to be shared to communicate. These simple systems allow team members and managers to communicate individually or as a group to ask questions, share vital business information, and more.

Communication 177

Communication Hiring Training Small Business 177

Modern Restaurant Management

SEPTEMBER 18, 2023

In a world where consumer trust and privacy is paramount, access to this information can also help eliminate certain risks. Can you give me a live demo right now? If not, why not? Technology that only works by appointment may not be as ready for primetime as you’re being told.

Technology 212

Technology Demo Take-out Food Order 212

Modern Restaurant Management

OCTOBER 20, 2023

However, there’s been an increased focus on consumer privacy in recent years among regulators and consumers alike. Through cookies and pixels, marketers have collected consumer data as they navigated the rise of the Internet. Using this data to inform marketing efforts brought significant success.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Modern Restaurant Management

MARCH 6, 2024

Additionally, there are concerns about privacy with data collection and the risk of technology becoming a barrier rather than an enabler in customer service. Training staff to work alongside AI and updating operational processes are also significant considerations.

Customer Experience 185

Customer Experience Entertainment Transportation Customer Service 185

Modern Restaurant Management

JULY 5, 2023

Security and privacy concerns are another aspect that should not be overlooked. Internet connectivity issues can disrupt customer experiences, and not having adequate technology can hinder the effectiveness of virtual hospitality initiatives.

Hospitality 177

Hospitality Customer Experience Loyalty Program Customer Service 177

Modern Restaurant Management

NOVEMBER 30, 2022

With popular web browsers phasing out third-party cookies, people are becoming more conscious of their data-sharing privacy. Restaurant owners and staff should be cautious of how accessible their QR codes are to hackers, since an attacker could easily replace a business’s QR code with a malicious QR code sticker.

Hospitality 178

Hospitality Download Website Management Customer Service 178

Modern Restaurant Management

NOVEMBER 14, 2023

Safeguarding customer data and privacy involves limiting the collection of personal information to what is strictly necessary for survey purposes and implementing secure data transmission methods to prevent unauthorized access. Additionally, ensuring anonymous feedback assures customers that their responses will not be tied back to them.

Bar 186

Bar Tip Distribution Customer Experience Customer Service 186

Modern Restaurant Management

MARCH 24, 2023

Questions like these are an invasion of privacy and suggest that you don’t follow standard procedures for preparing gluten-free dishes. It is also important to train customer-facing staff on the correct etiquette for interacting with guests who disclose that they are gluten-free.

Training 177

Training Front of House Kitchen Safety Allergens 177

Modern Restaurant Management

OCTOBER 1, 2022

Offer relevant content based on previous views while ensuring data security and privacy. Users should easily access the menu, book a table, and click on the phone number or other links without pinching. Leverage visitors’ data and personalize the experience. Communicate with Customers on Social Media.

Marketing 199

Marketing Email Marketing SEO Social Media 199

Modern Restaurant Management

JUNE 28, 2023

Third, it’s important to give your customers privacy while using tip screens. Consumers still want to feel like their tip was earned, not that they’re being hustled out of more money because it’s trendy for businesses to push for bigger tips with screens.

Customer Service 178

Customer Service Mobile Ordering 2023 Retail 178

Modern Restaurant Management

JULY 20, 2023

The two top reasons were consumers felt it was an invasion of privacy and it eliminated jobs. Customers Say, “No Thanks” Our study found nearly two-thirds (62 percent) of respondents aren’t fans of AI voice and video tech.

Mobile Ordering 129

Mobile Ordering Technology Customer Service Customer Experience 129

Modern Restaurant Management

JANUARY 8, 2024

An issue that may arise from this in 2024 is data privacy. In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Restaurant365

FEBRUARY 4, 2022

Add some privacy to outdoor dining areas. Separating diners with partitions creates a sense of privacy for outdoor patrons. Make sure that guests have an opportunity to connect with their loved ones. Dim the lighting, light candles, make sure that the music is appropriate and at the right volume.

Outdoor 78

Outdoor Email Marketing Seasonal Menu Customer Experience 78