Modern Restaurant Management

NOVEMBER 7, 2023

Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry. But there are a few things to consider that can make a difference in driving impact for your business. In many cases, trends are a good thing.

Marketing 203

Marketing Social Media SEO Front of House 203

7 Shifts

APRIL 24, 2020

This blog is dedicated to the hundreds of thousands of restaurant workers struggling in the “new normal” with COVID-19—a collection of strategies, resources, and tips to help you survive and thrive. Staying informed While the news may be overrun with COVID-19 updates 24/7, staying informed about the situation can help keep you safe.

Social Media 352

Social Media Insurance Website Management Government 352

Culinary Cues

FEBRUARY 25, 2021

An exercise that I have found to be really helpful is to occasionally state/re-state what you believe in as a chef. Every now and then this can serve as a “checks and balance” activity to keep you on the right path and assess where and why you might have strayed from those “stakes in the ground” that are important to your core.

2021 396

2021 Point of Sale Reference Take-out 396

Social Hospitality

MAY 18, 2020

It’s thus critical to learn sales skills and translate them into practices appropriate for your industry. If you’re in the middle of a low period, you compete for the small target audience of customers with all other businesses in the region. These help trigger desire to lock in the opportunity ASAP.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Culinary Cues

APRIL 4, 2020

People are creatures of habit and it is those habits that give us comfort, provide us with direction, and help us to function as we are programmed to function. Structure is important to a chef as it aligns with our obsession over mise en place (organization) and how it defines the operation of a successful kitchen.

Leadership 355

Leadership Retail Training Take-out 355

Culinary Cues

MARCH 10, 2022

I’m not sure who decided that this declaration be made, but for those of us in the restaurant business – it is so appropriate. How much more difficult would your job as a cook be if every pot or pan that you picked up were slick with grease or caked with yesterday’s burnt mirepoix? March 9 was National Dish Washer Day.

Front of House 447

Front of House Back of House Uniforms Hiring 447

Culinary Cues

MAY 9, 2022

Occasionally, she would call me to help push out a big order by flipping pancakes and French toast on the griddle. All through the summer I picked up some basic knife skills, organization, and speed to the point where one morning a week (a slower day) I ran the breakfast and lunch grill by myself. You are a natural in the kitchen.

Hotels 361

Hotels Food Order Café Inventory 361

Culinary Cues

APRIL 2, 2020

DON’T DELAY – and by all means don’t expect to return to business as usual. This is the time to schedule IDEATION sessions and engage others in helping you to fill in the blank slate of possibilities. You may never have a better chance to ask and answer this question than right now.

Guest Recovery 392

Guest Recovery Take-out Hiring 2019 392

Culinary Cues

MAY 21, 2023

Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. The answer is a resounding “yes” to both. How dangerous is this?

Technology 335

Technology Social Media Back of House Front of House 335

Culinary Cues

SEPTEMBER 20, 2020

Well-run organizations – in this case a kitchen, are built to win. This is what great organizations and great teams do. Each of these goals requires that all players on your kitchen team be tuned into their role and self-motivate to hit the mark of expectation that the chef, manager, or owner has set. Create a Team Built to Win.

Fine Dining 409

Fine Dining Coaching Dine-in Café 409

Culinary Cues

FEBRUARY 12, 2020

As a property chef you have reached one of the pinnacles of your career – having paid your dues and likely worked very hard in a variety of properties until demonstrating the right mix of skill, knowledge, experience, and temperament to hold the lead position in a busy kitchen. What are your opportunities? So.now what?

Education 309

Education Consumer Goods Training Back of House 309

Culinary Cues

FEBRUARY 8, 2020

In all of my years in the food business, I have never seen a time like now when these issues of team building and retention were more challenged. A culture of retention exists in a business where EVERYONE is treated with respect. Every restaurant, of every level is finding it increasingly difficult to build a team with lasting power.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

7 Shifts

OCTOBER 9, 2020

How to build your restaurant’s website. How to optimize your website with feedback. How to optimize your website with feedback. How to promote your restaurant’s website. When you understand what makes a restaurant's website successful, you can emulate those features on your website.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Culinary Cues

MARCH 27, 2020

Whom do we trust – whom should we listen to and follow? Those doctors, nurses, healthcare staff members, first responders, firefighters and police, utility workers, and yes – grocery store employees who respond to their designation as “essential workers” – and put themselves in harms way to help others.

Leadership 320

Leadership Healthcare Social Media Government 320

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Your marketing plan is the cornerstone of your restaurant's success and business plan. It is your roadmap to attracting and retaining customers.

Seating 221

Seating Email Marketing Marketing SEO 221

Social Hospitality

MAY 6, 2020

The stories range from Easter traditions to pets and small business owners. Recently, they’ve encouraged followers to play outside and also thanked nurses for their service. I am calling on all medical professionals from across the country to come to New York City and help us win this fight.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Culinary Cues

MAY 8, 2022

Millie and her helper were cleaning the griddle and busy chopping, slicing, and dicing for tomorrow and they seemed oblivious to me and the work that I was still engaged in. I thought for sure she was going to fire me after my first day, but instead she smiled and asked: “So how did you like your first day?” I was ready to rock.

Back of House 362

Back of House Take-out Café Government 362

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Benefits of Having an Engaging Newsletter for Your Restaurant Business. It helps in business promotion. But here's the shocker: Facebook's organic reach was 5.2%

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Sling

DECEMBER 14, 2021

Want to understand your employees better? Want to tailor your motivation tactics to keep everyone working at 100 percent? The answer is simple: learn which types of employees are on your team. So how can you identify the types of employees in your business? The management experts at Sling are here to help.

Entertainment 148

Entertainment Innovation Communication Article 148

Culinary Cues

DECEMBER 30, 2019

I have the privilege of working with many different restaurants and food businesses. Some are owned by individuals who have the knowledge and the wisdom of seasoned business people, while others struggle to find a path to survival. Engage them and they will become your ambassadors. So why does it sometimes go wrong?

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

7 Shifts

SEPTEMBER 10, 2021

Restaurant mission statements matter whether you're opening a restaurant or refreshing your brand. They provide insights into business strategy, guide business decisions, and are a reminder of why you started. Your mission statement is the “why” of your business strategy and captures why your restaurant exists.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Culinary Cues

APRIL 22, 2020

Chefs are obsessively organized and as a result begin and end each day with a list of tasks and their completion. Chefs at home must stay organized – they can’t help themselves. [] EVERY MEAL PRESENTED ON A BEO. You can never be too organized or communicate too frequently.

Back of House 352

Back of House Point of Sale Take-out Inventory 352

Social Hospitality

MAY 18, 2020

It’s thus critical to learn sales skills and translate them into practices appropriate for your industry. If you’re in the middle of a low period, you compete for the small target audience of customers with all other businesses in the region. These help trigger desire to lock in the opportunity ASAP.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

7 Shifts

JULY 10, 2020

If your restaurant was forced to shut down during the worst of the pandemic, then you’re not alone. Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang. Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang.

Events 351

Events Social Media Kitchen Safety Seating 351

Clover - Restaurants

MAY 3, 2024

City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines. An estimated 3,000 people in the U.S.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Goliath Consulting

AUGUST 24, 2023

Know Your Audience Understanding your target market is the first step to successful marketing. Know Your Audience Understanding your target market is the first step to successful marketing. Conduct research to identify your ideal customers, including their demographics, preferences, and dining habits.

Loyalty Program 78

Loyalty Program Marketing Email Marketing SEO 78

Sling

JANUARY 25, 2024

Hybrid work schedules have been growing in popularity since the COVID-19 pandemic made remote work all but mandatory and businesses saw that employees could still be productive working from home. But is it right for your team? Table of contents What is a hybrid work schedule? As you’ll see later, there are many options to choose from.

Article 78

Article Customer Service Customer Experience Management 78

Culinary Cues

SEPTEMBER 14, 2019

I certainly don’t profess to have the magic key that unlocks the door to greatness, but I have observed the following steps that are common among all of those individuals whom I perceive to be great at their craft. I can guarantee that if you add these steps to your daily method of operation you will experience remarkable results.

Front of House 292

Front of House Communication Leadership Back of House 292

Culinary Cues

JULY 6, 2020

Your principles, and those of the cooks who proudly wear the uniform of the kitchen, are your stakes in the ground. The very beliefs, actions, and standards that define the kind of person you are, the way that you carry yourself, the way that you want others to perceive you, and the predictable results of your actions.

Kitchen Safety 519

Kitchen Safety Uniforms Presentation Café 519

Culinary Cues

APRIL 5, 2021

My first real job at the age of 15 (unless you count being a paperboy) was washing dishes and helping out the breakfast cook at a local diner. For years now I have preached how important it is to establish your goals and then create a roadmap to get to your eventual destination. What lay beyond the dishpit and breakfast griddle?

Take-out 377

Take-out Small Business Food Order Café 377

Sling

MARCH 26, 2022

If it’s not, you run the risk of your best employees leaving for greener pastures. That, in itself, is a huge problem because now you have to find a qualified replacement in addition to your normal daily responsibilities. It can also cause ripples throughout your business as a whole. 1) Seek Diversity.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. Fortunately, there are things that restaurateurs can do to mitigate revenue loss now and prepare their businesses for success after the storm has passed.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Sling

OCTOBER 7, 2023

At first glance, figuring out how to start a cleaning business may seem like an impossible task. In this article, we discuss how to plan, prepare, and, finally, go to work in your own cleaning business. Are there enough clients close by to support your business? Chief among those things is research.

Insurance 78

Insurance Advertising Customer Service Website Management 78

The Rail

MARCH 29, 2024

By Owen Baker, Contributor Like any other business, a successful restaurant must be promoted properly. But how can you leverage PR for your restaurant and, ultimately, grow your business ? Restaurant PR focuses on creating awareness and maintaining the offline and online reputation of your food business.

Email Marketing 52

Email Marketing Social Media Events Sourcing 52

Modern Restaurant Management

NOVEMBER 16, 2020

Not too long ago, the restaurant storefront and menu helped to attract customers, but now an online presence is more important than ever. The battle for visibility is no longer in your street presence but in web search results. So how do you optimize your online presence and dominate local search results? Your schedule.

SEO 214

SEO Website Management Online Ordering Information 214

Culinary Cues

OCTOBER 23, 2019

Thus the following article: There is a slow moving virus that has been creeping through the workforce for some time now. The virus is prevalent in the hospitality business, retail, government, and education, just to name a few industries. SIGNS OF INFECTION.

Hospitality 206

Hospitality Employee Relations Cash Management Training 206

Culinary Cues

OCTOBER 16, 2019

One of the great aspects of working in a restaurant was the team drive, the desire to never let your teammates down. Lamenting makes us feel a little better for the moment and makes each of us feel like we might have been special in our day, but it doesn’t help the situation. Be there, be on time and put your best foot forward.

Uniforms 322

Uniforms Equipment Small Business Customer Experience 322