Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 202

Mobile Ordering Cash Management Online Ordering Front of House 202

7 Shifts

SEPTEMBER 10, 2021

We've all heard companies claiming to offer the best service, the most delicious food, or the highest quality products. Ensure all the elements of running and growing your restaurant — marketing , customer service, sourcing suppliers—align under one, coherent message. Achievable. How often is this the case? If not, “can” it.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Modern Restaurant Management

SEPTEMBER 15, 2023

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. Not only can that become frustrating for your guests, but it can also make in-house operations much more difficult. This can lead to customer dissatisfaction, negative reviews, and loss of revenue.

POS 204

POS Front of House Cash Management Online Ordering 204

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. Ellen Yin, Kelly Phillips, and Ron Hsu have all chosen to implement service charges at their restaurants. “We If you’re not ready to go all in on a service charge, consider alternative compensation or benefits. Doesn't matter if it's snowing outside.”

Hiring 195

Hiring Front of House Back of House Document 195

Culinary Cues

SEPTEMBER 15, 2022

I relish great restaurant experiences, take pride in the operations where I have worked, feel connected to nearly anyone who works in professional kitchens and restaurants, and admire restaurant folks who find comfort in being the best that they can be. Don’t think service – think hospitality. [] MAKE SURE EVERYTHING IS SPOTLESSLY CLEAN.

Fine Dining 392

Fine Dining Front of House Customer Service Customer Experience 392

Modern Restaurant Management

SEPTEMBER 22, 2022

The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management. To do this, restaurants are embracing a new way to support their technology by employing augmented reality and remote technical support.

Technology 178

Technology Dietary Restrictions Mobile Ordering Point of Sale 178

Modern Restaurant Management

SEPTEMBER 7, 2023

To stay ahead of the curve, restaurant operators are strategically directing their focus towards Millennial diners. Whether it's discovering and researching new restaurants, reading reviews, making reservations, or utilizing food delivery services and apps, restaurants must adopt a robust online marketing program.

Marketing 199

Marketing Loyalty Program Customer Service Catering 199

Modern Restaurant Management

NOVEMBER 19, 2021

However, restaurant operators are now encountering a new set of challenges. At least 95 percent of operators said their restaurant experienced supply delays or shortages of key food or beverage items in recent months, according to a September survey of 4,000 restaurant operators. Support Local Businesses.

Marketing 186

Marketing Loyalty Program Social Media Food Supply 186

Modern Restaurant Management

JANUARY 5, 2024

While commodity shortages, transportation logjams and other disruptions have eased, restaurants and other food service providers continue to apply lessons learned from recent periods of instability to make logistics and resupply processes more nimble and resilient. Improved financial efficiency ultimately strengthens market position.

Supplies 114

Supplies Cash Management Food Supply Transportation 114

Modern Restaurant Management

JULY 5, 2022

Gradually, states let operations resume, but no matter where you are, we are all now in the same boat: no staff! I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. Quality Service Above All.

Seating 180

Seating Training Customer Service Point of Sale 180

Modern Restaurant Management

MAY 18, 2022

‘Tis the season for plan review, benchmarking and forecasting. The key to success in this process is viewing the trends and national data through the prism of a restaurant operator. As a result, the demand for services will increase, leading to an increase in the utilization component of trend. Concierge services.

Insurance 209

Insurance 2022 2023 Technology 209

SpotOn

MARCH 5, 2024

With 90% of restaurant operators reporting their customers are more value-conscious than they used to be, restaurants need to build their brand and drive guest loyalty with value-driven incentives. "SpotOn In addition, operators specify limits for discounting and specific shoulder periods to ensure they’re controlling costs.

Marketing 114

Marketing Email Marketing Social Media Loyalty Program 114

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This has left restaurants struggling to find and retain staff.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

APRIL 13, 2023

That includes local vendors servicing a specific store as well as franchise-level vendors which serve all stores. When it came time to pay the invoices, I would run and print aging reports and deliver them by hand to our CFO for review. This is how they made the investment to automate their AP system.

Franchise 164

Franchise Franchising Demo Document 164

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Restaurant managers also either oversee or directly respond to online reviews. Operations This is the catch-all of all restaurant manager responsibilities.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

APRIL 8, 2020

As a professional cook you know that survival and eventual success depends on succinct, effective communication with your peers, the operations chef, vendors, and guests. Eventually, your mind began to organize, prioritize, and visualize what needs to be done and develop a timing rhythm that drives your method of operation.

Communication 468

Communication Food Supply Customer Service Small Business 468

7 Shifts

MARCH 16, 2020

Restaurant owners and operators are encouraged to review the online resources their state and local health departments have provided for the latest information about COVID-19 in their community, and take extra precautionary steps in the workplace to protect the safety and wellbeing of staff and guests. Accept all sick requests.

Management 369

Management Management Employee Relations Kitchen Safety 369

7 Shifts

NOVEMBER 17, 2021

To adequately prep for service, short-staffed food and drink establishments are cooking up new ways to lure workers back to restaurants, like higher wages and handsome referral fees. Busy restaurant owners looking to bolster their incentive offering know that the last thing they need is another wrench in their bustling operations.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge.

Management 193

Management Management Food Safety Communication 193

7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Keeping a training manual at service stations or behind bars gives everyone a source of truth and helps iron out those little mistakes.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Reviewing the market landscape is a great way to get ahead of the competition. Read on for our key predictions to help operators get a leg up. POS Integrations.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

7 Shifts

NOVEMBER 22, 2021

It also requires money to open a restaurant and build it out, buy equipment and finance the operation until it reaches break-even. Company Overview : Describe the type of restaurant you operate, how your company is organized,and any accomplishments your restaurant has achieved to date. social media marketing ) you will employ.

Document 393

Document Cash Management Small Business Take-out 393

Modern Restaurant Management

AUGUST 4, 2021

If you’re operating a thriving restaurant business on the other side of the pandemic, that might mean you have a concept with legs to expand beyond your current location(s). The answer is by building a solid foundation, establishing strong operational structures and genuinely knowing and leveraging your core competitive advantage(s).

BOH 212

BOH Document Training Operations 212

Modern Restaurant Management

AUGUST 23, 2023

Prior to his role as General Manager, he was CGO (Chief Growth Officer), General Manager, Vice President, and Chief of Staff, where he spearheaded projects including the acquisition of Punchh, company integrations, executive recruiting, and has established PAR’s KPI setting and tracking process through business reviews.

Loyalty Program 167

Loyalty Program Customer Experience Customer Service Mobile Ordering 167

Clover - Restaurants

APRIL 9, 2024

Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Culinary Cues

SEPTEMBER 20, 2020

Standing tall and looking forward to the next chance to win, knowing what needs improvement, how to rise above mistakes, and supporting each other in the process is at the core of a winning team – even in defeat. Well-run organizations – in this case a kitchen, are built to win.

Fine Dining 409

Fine Dining Coaching Dine-in Café 409

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. What support is available for New York restaurants 1.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Ken Burgin

FEBRUARY 13, 2024

How does the restaurant support career development and progression? Applicants may wonder about support systems, stress management practices, and policies to ensure a healthy work-life balance. What is the typical service like on a busy shift? What is the restaurant’s service philosophy and customer experience goal?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

AUGUST 11, 2021

As such, Tork conducted research to understand the consumer mindset when it comes to lunchtime behavior during the workweek and through these insights, created key tips to help improve business operations. Restaurants can benefit from reaching out to diners on social media or via email to let them know their support is appreciated.

Loyalty Program 187

Loyalty Program Social Media Mobile Ordering Online Ordering 187

Modern Restaurant Management

DECEMBER 18, 2020

"The scenario was initially universal for all restaurants – no operations, renegotiating leases and furloughed employees. As restrictions subsided, delivery and takeout supported some business and luckily their menu fit well this option," he told MRM in a follow-up interview. "Constant

Leadership 162

Leadership Magazine Online Ordering Outdoor 162

Modern Restaurant Management

MARCH 16, 2021

As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. In fact, they generally cringe at the thought of taking on such a significant operational change. Based on conversations with thousands of operators across the U.S.,

POS 106

POS Mobile Ordering Online Ordering Cash Management 106

Sling

DECEMBER 25, 2023

If you’re looking for a new and effective way to improve how your team and your business operate, a staffing plan may be the solution. How to develop a staffing plan 1) Review business goals The foundation of a good staffing plan rests on the goals and strategies you have for your business. But how do you go about creating such a plan?

Hiring 78

Hiring Restaurant Law Take-out Food Supply 78

Modern Restaurant Management

JANUARY 26, 2022

Consumers described more inflationary experiences within their reviews on Yelp in 2021 than ever before, according to fourth quarter 2021 data for the Yelp Economic Average (YEA) report, a benchmark of local economic strength in the U.S. " Mudan sees the opportunities ahead for restaurants, hospitality and entrepreneurs.

2021 186

2021 Consumer Goods Travel 2019 186

Modern Restaurant Management

MAY 1, 2023

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. Exclusions : Review the policy's exclusions carefully to ensure it covers the specific risks relevant to your business. Look for policies that offer 24/7 claims support and a streamlined claims process.

Insurance 199

Insurance Email Marketing Employee Relations Customer Experience 199

Modern Restaurant Management

NOVEMBER 22, 2022

When hiring seasonal workers, whether for customer-facing positions, kitchen support, or back-end logistics roles, it’s easy to get wrapped up in the immediacy of the task and inadvertently abandon parts of the hiring process that produce quality candidates. For instance, hiring support for current staff (i.e.,

Hiring 198

Hiring Recruiting Employee Relations Mobile Ordering 198

Modern Restaurant Management

AUGUST 25, 2022

But the pandemic changed everything, and most of the technology that owners and operators adapted to stay afloat has become the new reality. This allows managers to produce the most ideal work schedules, which not only benefits the customer and their quality of service, but also makes life easier for employees.

Technology 186

Technology Mobile Ordering Social Media Customer Experience 186

Modern Restaurant Management

APRIL 27, 2020

“The PPP has supported more than 1.66 Borrowers should carefully review PPP regulations and guidance and the certifications required to obtain a loan." " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 186

Webinar Mobile Ordering Loyalty Program Online Ordering 186