Modern Restaurant Management

JANUARY 28, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Consumers demand it and the market has responded by offering several delivery options, from independent delivery companies to national firms. Q: Would delivery work for my concept?

Delivery 201

Delivery Consumer Goods Online Ordering Customer Service 201

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. We also foresee a lot of companies will redesign locations even further to maximize efficiency. To that end, we also foresee a lot of companies will redesign locations even further to maximize efficiency.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Open for Business

MAY 9, 2023

In 2020, third-party delivery exploded because it gave restaurants a vital revenue stream during the pandemic. Restaurants can’t afford to leave that kind of money on the table, even if they’ve been hesitant to get into the game. The question is no longer whether to deliver but how to make the delivery process work for your restaurant.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

Modern Restaurant Management

MAY 18, 2021

When COVID-19 forced restaurant shutdowns more than a year ago, foodies sprung into action to help our favorite businesses survive what we thought would be a slow few weeks. By August 2020, Americans reported ordering takeout 2.4 times a week, spending a total of $67 weekly since the start of the pandemic. So what’s next?

Delivery 141

Delivery Kitchen Safety Social Media Online Ordering 141

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants.

2021 175

2021 Loyalty Program Retail Online Ordering 175

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

ChowNow

MAY 7, 2019

If you haven’t started offering online ordering yet, you’re not alone. If you have online ordering at your restaurant but you’re still trying to figure out how to give your customers a superior experience without breaking the bank—well, you’re not alone there either. Identify Your Restaurant’s Needs Today.

Online Ordering 79

Online Ordering Ordering Mobile Ordering Demo 79

24/7 Waiter

AUGUST 24, 2023

The best online ordering system for restaurants will improve your visibility, increase your sales, and streamline your processes. Customers want a simple way to choose their meals and place an order all from your website. Are you ready to reap the rewards of an online ordering system and increase your sales?

Online Ordering 36

Online Ordering Ordering Mobile Ordering Social Media 36

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. On the Road to Recovery.

2020 159

2020 Guest Recovery Kitchen Safety Online Ordering 159

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Harbor Touch

APRIL 14, 2020

With a SaaS solution, this brings the overall cost to own a point of sale system down considerably, and can save you thousands over the lifespan of a traditional system. An award-winning POS company like Harbortouch has been ahead of the game for years by offering a hybrid model of SaaS with free hardware.

POS 78

POS Cash Management Point of Sale Retail 78

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Restaurant Website .

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. White Castle Employs Flippy the Robot. ” Flippy ROAR will deploy later this fall.

Mobile Ordering 137

Mobile Ordering Certification Loyalty Program Kitchen Safety 137

Deliverect

DECEMBER 30, 2019

The online delivery market continues to grow at a breakneck pace, with over 16 million USD in European revenue in 2019. How about offering some coupons and rewards? But more growth also means more competition. So what does it take to make it in this dynamic market? We’ll break it down for you. #1 1 Create a watertight menu.

Delivery 78

Delivery Marketing Online Ordering Customer Experience 78

Lavu

DECEMBER 20, 2019

Bill.com is a solution to automate your accounts payable and receivables that integrates with cloud based accounting. offer a more dynamic solution that is customizable according to your specific needs. What to Look for In AP/AR Solutions. An automated accounting solution can help you streamline your back office.

Pricing 78

Pricing Online Ordering Customer Service Small Business 78

Modern Restaurant Management

MARCH 25, 2020

For more resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course. To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. More than 1,500 have signed up.

Online Ordering 95

Online Ordering Insurance Mobile Ordering Website Management 95

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Nearly half (48 percent) of respondents also said they are likely to buy gift cards from a local independent restaurant.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Holiday Traffic Not Enough.

2019 105

2019 Compost Mobile Ordering Point of Sale 105

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. The result of all that effort can be a successful restaurant that runs well even when you’re not there. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. “As a result of our tremendous growth and commitment to the restaurant industry, we have continued to see a significant amount of demand from the investor community,” said Chris Comparato, CEO at Toast.

Sports 127

Sports Point of Sale Entertainment Customer Experience 127

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 169

2020 Mobile Ordering Point of Sale Fast Casual 169

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” The company already signed nine franchise licenses with three new franchisees. ” The company already signed nine franchise licenses with three new franchisees.

Franchise 140

Franchise Franchising Catering Online Ordering 140

Sling

JULY 4, 2021

Restaurant marketing has changed dramatically over the past 20 years. With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. We’ve compiled some of the most effective restaurant marketing tips to help you win your market.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

The Restaurant Times

NOVEMBER 24, 2021

As situations post COVID-19 are returning to normalcy, restaurant operators have already started mulling over how to increase footfall, both offline and online. Previously, the reduced occupancy of restaurants amidst COVID-19 was a key concern for restaurant operators. Upgrading Interiors.

Operations 52

Operations Front of House Back of House Seating 52

Restaurant365

NOVEMBER 19, 2019

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Employees determine the customer service experience in a restaurant. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 123

Food Truck Customer Service Customer Experience Dietary Restrictions 123

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Restaurant year-over-year sales growth was weak during December.

2020 95

2020 Point of Sale Online Ordering Consumer Goods 95

BNG Point of Sale

JUNE 19, 2020

In this blog, we’ll take a look at different types of POS software solutions we offer and how they work with your business. Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

BNG Point of Sale

DECEMBER 6, 2021

Let ’ s look at some features to see what would work best if important to you. . A point-of-sale system is a computerized method for recording retail services, restaurant operations, and other business functions. How Do They Work? What is a Point-of-sale System? POS systems have several features that benefit businesses.

Point of Sale 52

Point of Sale POS Employee Relations Cash Management 52

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. QDOBA's New Concept.

Franchise 128

Franchise Franchising Loyalty Program Kitchen Safety 128

Modern Restaurant Management

MARCH 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic analysis due to the COVID-19 outbreak, food trends evolving due to Coronavirus and changing shopping behavior. The company is conducting daily analysis to keep up to date on foot traffic patterns. COVID-19 Foot Traffic Analysis.

2020 101

2020 Food Safety Kitchen Safety Consumer Goods 101

BNG Point of Sale

SEPTEMBER 2, 2021

Typical Restaurant Overhead Costs . Restaurant owners need to know how much things cost so they can be sure their business is profitable. This blog post will go over the typical restaurant overhead costs and expenses, including rent, utilities, labor wages for employees, licenses and permits, food cost percentages, and more.

Employee Relations 52

Employee Relations License Point of Sale Food Supply 52

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

The Restaurant Times

AUGUST 5, 2022

However, you can retain talented restaurant staff with the correct practices and strategies. . Competent personnel is the secret to building a solid reputation for your restaurant. According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52