Modern Restaurant Management

JANUARY 20, 2022

According to research by the National Restaurant Association Research and Knowledge Group, the restaurant industry will likely be drastically different by the year 2030. Restaurants and food joints, once reliable venues for human interaction, will be important for the implementation of artificial intelligence (AI) technology.

Food Order 204

Food Order Waste Online Ordering Email Marketing 204

Modern Restaurant Management

APRIL 5, 2022

These platforms are gaining popularity among people who wish to dine with their families at home and still wish to enjoy the flavor and quality of restaurant food. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared. POS systems have evolved into operations hubs.

Online Ordering 191

Online Ordering Point of Sale Website Management Inventory 191

Modern Restaurant Management

MARCH 28, 2022

It certainly feels like better days are ahead for the restaurant industry. How is technology shaping the future of restaurants and giving brands a competitive edge? The Trend: Ghost kitchens and changing restaurant design cater to off prem. To meet this evolution, restaurant operators are investing in new and reimagined spaces.

2022 208

2022 FOH BOH Recruiting 208

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants.

Hospitality 176

Hospitality Customer Experience Loyalty Program Customer Service 176

Modern Restaurant Management

FEBRUARY 14, 2023

The recent workforce shortage brought the restaurant industry to its knees. will create more job seekers in the restaurant/hospitality industry. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence. Tech is essential to this effort. billion annually in the US alone.

Food Safety 186

Food Safety Kitchen Safety Loyalty Program Employee Relations 186

Modern Restaurant Management

AUGUST 28, 2023

There have never been more ways for restaurants to capture information about customers. It needs to be used in a way that has utility for restaurateurs before it can take your restaurant to new heights. A Methodical Approach First, restaurant owners should take stock of their existing systems.

Loyalty Program 167

Loyalty Program Management Management Point of Sale 167

Modern Restaurant Management

MARCH 6, 2023

As customers continue to feel more comfortable dining out, restaurants should have health and safety measures down pat. More than 90 percent of Americans say that it’s vital for a restaurant to be visibly clean while dining indoors, outdoors or when ordering takeout.

Audits 181

Audits Kitchen Safety Mobile Ordering Customer Experience 181

Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. Here's how restaurateurs can maximize the benefits of their POS data. And better customer service also translates to tangible savings.

POS 117

POS Operations Loyalty Program Seasonal Menu 117

Transact

JANUARY 17, 2022

Avoid Knowledge Loss. Back-Of-House Automation ) suite of apps and hardware by TransAct can help you accomplish everything mentioned above…and then some. Digital tools are the proven labor-saving solution that is already helping countless restaurants. Ensure Uniformity. Improve Quality Assurance. Ensure Personal Safety.

Operations 142

Operations Food Safety Audits Uniforms 142

Apicbase

APRIL 5, 2024

When thinking about restaurant automation, imagining a future where AI-powered androids shake cocktails and drones drop food deliveries through your skylight is fun. But automation in food service is much more than that. 100% of restaurant owners said automation improved their businesses.

Back of House 52

Back of House Front of House BOH Point of Sale 52

7 Shifts

JANUARY 31, 2023

Having strong employee retention means less time and money spent on hiring and training, less knowledge loss, increased productivity, and better customer service. The Importance of Employee Engagement Employee engagement is a way to measure how motivated employees are to help your restaurant succeed.

Coaching 195

Coaching Training Book Customer Service 195

Modern Restaurant Management

OCTOBER 4, 2023

However, for restaurants dealing with high-volume recruitment needs, the challenge is even greater. Hiring teams need to leverage technology, such as applicant tracking systems (ATS) and automation tools, to manage large applicant pools, screen candidates, schedule interviews, and track candidate progress effectively.

Recruiting 88

Recruiting Hiring Employee Relations Technology 88

Social Hospitality

AUGUST 25, 2019

When it comes to digital marketing for restaurants , there are various avenues to explore. Restaurant Chatbots can converse with customers without the need for human labor. Why Do Chatbots Play a Role for Restaurant Businesses? Why Do Chatbots Play a Role for Restaurant Businesses? How Can Chatbots Be Used by Restaurants?

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Rocket Fuel

MARCH 19, 2024

MINNEAPOLIS– March 19, 2024 – Investments in mobile apps and in-store kiosks continue to drive demand among quick-service restaurants (QSRs), with growth in third-party delivery showing no signs of slowing down, according to Delaget ’s annual QSR Operational Index report. However, this may be an indication of less employees being hired.

Mobile Ordering 52

Mobile Ordering Delivery Operations 2023 52

Modern Restaurant Management

MAY 23, 2023

The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic. Globally, restaurants saw a notable shift in customer expectations and behavior during this time. But with the growth in off-premise dining comes extra pressure for businesses.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back.

Operations 367

Operations Management Management Mobile Ordering 367

Modern Restaurant Management

MARCH 28, 2023

Digital transformation is no longer optional – it is required for restaurants to remain up to date, save costs and retain customers. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt. Historically, the restaurant industry has been laggards when it comes to adopting technology.

Front of House 167

Front of House Back of House Small Business Technology 167

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

NOVEMBER 6, 2019

The National Restaurant Association , in partnership with American Express and Nestlé Professional, released its 10-year outlook report on the projected state of the restaurant industry in 2030. The findings are based on input from a variety of restaurant sector experts, futurists, and government statistics.

2030 148

2030 Dietary Restrictions Recruiting 2018 148

ChefMod

MARCH 10, 2024

Welcome to the ChefMod FAQ post, where we address common questions and shed light on how our tailored solutions are revolutionizing procurement and accounts payable processes for restaurant owners throughout the country. Let’s embark on this journey together, empowering restaurant owners to thrive in an ever-evolving industry landscape.

Mobile Ordering 40

Mobile Ordering Pricing Customer Service Sourcing 40

Rocket Fuel

JANUARY 26, 2024

We’ll just come out and say it: Restaurant operators are losing money to third-party delivery service providers. In this guide, we’ll cover everything from understanding delivery losses to manual recovery methods and the benefits of leveraging technology for automated recovery. Get your free +Recovery ROI: Knowledge is power.

Delivery 52

Delivery Back of House Customer Service Technology 52

Modern Restaurant Management

NOVEMBER 3, 2021

The high turnover common in the restaurant industry has only accelerated in the last nine months. During the initial months of the COVID-19 pandemic, many restaurant brands saw business dip, and had to lay off or reduce hours for their employees. Everything adds up in your restaurant. Prioritize Your Employees’ Wellbeing.

Inventory 145

Inventory Training Food Safety Take-out 145

Modern Restaurant Management

AUGUST 22, 2023

The numbers are growing among restaurants, too. Of the 2,000 restaurant operators surveyed by Lightspeed , about 50 percent in the U.S. said they planned to utilize some form of AI automation technology. How Can AI Really Benefit the Restaurant Industry?

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Clover - Restaurants

APRIL 9, 2024

Thankfully, the restaurant industry has bounced back from those difficult times, but one thing is still true–supply chain challenges continue to be obstacles that cannot be overlooked. Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Social Hospitality

OCTOBER 28, 2020

There are many strategies your hotel or restaurant can employ to ask customers thoughts and suggestions. Although key human interactions in your restaurant or hotel are vital, don’t neglect the entire customer journey. When you’re running a restaurant or a boutique hotel, reputation is everything. Deliver Better Service.

Hospitality 237

Hospitality Hotels Customer Service Customer Experience 237

Focus POS

APRIL 14, 2020

What’s the secret behind most successful restaurants? That’s the question restaurant owners everywhere are asking. The truth is, there is no secret trick to restaurant success—rather there are a mixture of many different internal and external factors. These services also provide an extra stream of revenue to restaurants.

Point of Sale 129

Point of Sale Loyalty Program Customer Service Customer Experience 129

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Thankfully, restaurant technologies can play a dual role.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Restaurant Business

NOVEMBER 22, 2022

Inaccuracies in wage distribution, particularly in regards to tips, can not only cause legal issues for restaurants, but they can also alienate workers if they aren’t being paid properly—which can exacerbate labor woes even further. Labor saving techniques, such as tip distribution automation, can help ease this issue for operators.

Tip Distribution 79

Tip Distribution Guest Recovery Customer Experience Consumer Goods 79

Modern Restaurant Management

OCTOBER 7, 2021

Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations.

Technology 192

Technology Operations Food Safety Kitchen Safety 192

Social Hospitality

OCTOBER 28, 2020

There are many strategies your hotel or restaurant can employ to ask customers thoughts and suggestions. Deliver Better Service Although key human interactions in your restaurant or hotel are vital, don’t neglect the entire customer journey. They also need to know their voices matter. They need to feel taken care of.

Hospitality 195

Hospitality Hotels Customer Service Customer Experience 195

Apicbase

MARCH 28, 2024

Here are some eye-opening findings: The National Restaurant Association found that 53% of restaurants report they cut menu items because of higher food costs 53% of successful operators cite food costs as their number one challenge A study by Champions 12.3 Here are the key considerations to look out for when making your decision.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Given the current landscape, restaurant brands are investing in their employees now more than ever to not only help attract and retain talent, but also create a better work environment to optimize efficiencies on and off premise.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Apicbase

FEBRUARY 8, 2024

Similarly, restaurant operations management is about seamlessly making the whole operation work: facilitating an excellent customer experience, giving staff everything they need to do their jobs, and making the restaurant run smoothly and efficiently. What Is Restaurant Operations Management?

Definition 52

Definition Operations Management Management 52

Apicbase

FEBRUARY 8, 2024

Similarly, restaurant operations management is about seamlessly making the whole operation work: facilitating an excellent customer experience, giving staff everything they need to do their jobs, and making the restaurant run smoothly and efficiently. What Is Restaurant Operations Management?

Definition 52

Definition Operations Management Management 52

Restaurant365

MARCH 13, 2020

As a restaurant owner or operator, you’re no doubt feeling the effects of the coronavirus. According to restaurant industry research group Technomic , one-third of Americans say they plan to stick closer to home and dine at restaurants less frequently due to fear of the spread of the virus, also known as COVID-19.

Mobile Ordering 167

Mobile Ordering Online Ordering Food Order Events 167

Apicbase

JANUARY 25, 2024

This knowledge leads to better business decisions and higher profit margins. Read on to discover: The importance of understanding restaurant COGS; The restaurant COGS formula; How to lower COGS to improve profitability. A vital restaurant metric ensuring profitability on every menu item.

Inventory 52

Inventory Seasonal Menu Waste Kitchen Safety 52

Apicbase

JANUARY 25, 2024

This knowledge leads to better business decisions and higher profit margins. Read on to discover: The importance of understanding restaurant COGS; The restaurant COGS formula; How to lower COGS to improve profitability. A vital restaurant metric ensuring profitability on every menu item.

Inventory 52

Inventory Seasonal Menu Waste Kitchen Safety 52