Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction.

Operations 189

Operations Front of House Customer Service Kitchen Safety 189

Modern Restaurant Management

OCTOBER 30, 2023

It’s a trend well-known to restaurant operators, and yet each year brings the same scramble: young people who provided a ready supply of flexible labor over the summer simultaneously change their patterns – resigning to focus on school, moving back to college, or limiting their availability to accommodate other activities.

2000 197

2000 Food Supply Hiring 2023 197

Culinary Cues

MARCH 15, 2021

Sure, I know how much the restaurant/foodservice industry is suffering and how many operations are shutting their doors as a result of avoiding decades of challenges brought to a head by the pandemic, but believe me when I say that this will change. Just as the restaurant industry evolves, so too must the industry of education.

Education 539

Education Food Supply Training Communication 539

Transact

JULY 7, 2022

It is no secret that some of the largest pain points in the food service industry have been widespread supply shortages, labor shortages, and reduced access to skilled talent. So, how should the industry adapt and find effective solutions to these problems? In other words, these issues aren’t going away any time soon.

Supplies 148

Supplies Technology Management Management 148

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!) Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

APRIL 13, 2022

According to data from the National Restaurant Association, 95 percent of restaurants have experienced significant supply delays or shortages of key food items in recent months. Product insecurity has created an inconsistent menu, as managers are forced to make sometimes weekly updates to accommodate missing ingredients.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Modern Restaurant Management

DECEMBER 29, 2023

Full Course’s Founder and CEO Lauren Fernandez and Chief People + Culture Officer Lissa Bowen provide perspectives on the state of the restaurant industry with a particular focus on capital spend, pent-up deal flow, and labor challenges. What we do know is banks pulled back on commercial lending at every level, from local to goliaths.

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2024 2040 2023 2013 123

Modern Restaurant Management

MAY 2, 2024

Enter the Microclimate A concept gaining traction in the industry is the notion of "microclimates" within restaurant spaces, which refers to tailored environments that allow us to cater to varied preferences. When it comes to Millennials, born between 1981 and 1996, their dining preferences are shaped by a blend of values.

Dine-in 88

Dine-in Social Media Catering Design 88

Modern Restaurant Management

AUGUST 7, 2023

In the world of food service and hospitality, proper refrigeration is crucial for maintaining the quality and safety of perishable goods. From restaurants and grocery stores to hotels and hospitals, commercial refrigeration plays a vital role in preserving the freshness of food and beverages.

Kitchen Safety 167

Kitchen Safety Food Safety Inventory Small Business 167

Lavu

OCTOBER 13, 2023

For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. This means that each table was occupied by a new group of guests an average of three times during that four-hour period. How to Calculate Table Turnover Rate? This should include all tables available for seating customers.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Culinary Cues

SEPTEMBER 30, 2021

I know, I know – we all want things to return to normal, and we want the industry we knew to come back just as it was. It’s time to accept where we are, listen and understand where we might be going, put aside our frustrations and begin to establish a working strategy that is based on what is inevitable.

Food Supply 416

Food Supply Employee Relations Kitchen Safety Social Media 416

Modern Restaurant Management

OCTOBER 27, 2021

The long-lasting effects of the COVID-19 pandemic are something that every business needs to consider, regardless of the industry they serve. Let’s explore seven trends in the restaurant industry that will likely continue into the post-pandemic era. These food delivery apps have become a standard part of everyday life.

Customer Experience 208

Customer Experience Recruiting Customer Service Dine-in 208

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. How quickly can third-party delivery groups get in and out of the food and beverage space? Takeout is Taking Over. Long Live the Community Table.

Design 223

Design Fine Dining Online Ordering Dine-in 223

7 Shifts

JUNE 3, 2022

We don't have to tell you that the restaurant industry has a turnover problem. Restaurants are a transitional industry for many—but many of the reasons that workers quit are entirely preventable. One of the best parts about working in the restaurant industry are the hours. They aren't making enough money. Implement a tip pool.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Culinary Digital

MARCH 20, 2024

A streamlined menu offers many strategic advantages that work in unison to significantly accelerate service within food service establishments. Quicker Table Turnover The relationship between shorter wait times for food and faster table turnover is a fundamental dynamic that substantially impacts overall efficiency and success.

Front of House 52

Front of House Customer Service Customer Experience Back of House 52

Modern Restaurant Management

OCTOBER 18, 2021

When the National Football League (NFL) and universities announced that they’d be returning to full capacity in their stadiums for the 2021 season, many in the foodservice industry believed fans would be quick to get back to the tailgating scene they know and love. Variety of Alcohol Options at Your Fingertips. sales rose 7.7

Loyalty Program 197

Loyalty Program Online Ordering Mobile Ordering Beverage 197

Modern Restaurant Management

MAY 23, 2023

The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic. According to a study from McKinsey & Company , 60 percent of US consumers now spend more each month on food delivery than they did before the pandemic.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

DECEMBER 20, 2022

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. The restaurant industry once again proved its resilience in 2022 as it dealt with ongoing obstacles like inflation, supply chain, labor shortages and more. Here are some of their insights.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Make food safety and customer reassurance a priority to create a brand that customers (and employees) trust and support.

Kitchen Safety 212

Kitchen Safety Food Safety Audits Food 212

Modern Restaurant Management

MARCH 13, 2023

In the waning days of 2022, FDA issued an updated Food Code with several important updates. economy, and the Food Code impacts virtually every American. Let’s examine the key new provisions of the 2022 Food Code. Let’s examine the key new provisions of the 2022 Food Code.

2022 188

2022 Allergens Food Food Safety 188

7 Shifts

SEPTEMBER 19, 2023

The restaurant industry continues to display its resilience as it steadily adds more jobs month after month. Preliminary data from the Bureau of Labor Statistics (BLS) reveals that the Food Services and Drinking Places sector experienced a net gain of 14,900 jobs in August. There is a wide range of establishments in these industries.

Customer Service 396

Customer Service Mobile Ordering 2022 2020 396

Modern Restaurant Management

SEPTEMBER 29, 2022

If you've worked in the hospitality industry, you've already had to deal with an aggressive customer or two. Setting up and maintaining a good customer relationship is critical to your hospitality and restaurant industry. Listen to them and apologize if they are unsatisfied with the food or service.

Cash Management 197

Cash Management Customer Service Food Safety Restaurant Law 197

7 Shifts

AUGUST 26, 2019

It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. It's now becoming more common in the restaurant industry because restaurants embody many of the same business characteristics of airlines and hotels that made revenue management so successful.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

FEBRUARY 5, 2024

Favorite Super Bowl Foods A JeffBet study revealed America’s favorite Super Bowl foods, with some gameday classics appearing further down the list than you might expect. In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. million times per month.

2024 196

2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

SEPTEMBER 14, 2021

Across the country, prices for food are reaching all-time highs as inflation picks up and COVID-19 restrictions loosen, driving more consumers to resume dining, shopping and traveling. Food costs have climbed 0.8 As the economy reopens, many eateries are trying to stay ahead of rising food costs by restructuring their menus.

POS 188

POS Technology Food Food Supply 188

7 Shifts

MARCH 31, 2021

Here are the important components that your marketing analysis should include: Industry information. Start your market analysis with a bit of background about the restaurant industry. It will give the lenders and investors an idea of whether the restaurant industry is currently experiencing growth or decline. Target market.

Cash Management 370

Cash Management Document Customer Experience Customer Service 370

Modern Restaurant Management

JUNE 16, 2022

As the restaurant industry has been one of the hardest hit throughout the pandemic, restaurants have quickly adapted to the changing landscape. Surveys have shown that these trends are driven primarily by a Millennial customer base, with 64 percent of Millennials saying food delivery and takeout are “essential to the way they live.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Modern Restaurant Management

JUNE 8, 2021

While the law marks one of the most important victories for the rights of those with disabilities, much more can be done to accommodate this community with its ever-evolving needs, including utilizing advanced technology. Now, it is up to restaurants to embrace this technology and help build a more inclusive future.

Technology 224

Technology Innovation Restaurant Law Customer Service 224

Modern Restaurant Management

DECEMBER 7, 2023

The Demand Surge During festive seasons, an uptick in production demand is observed in the food and hospitality industries – holiday banquets, community feasts, family gatherings, and festive promotions all lead to an increase in the requirement for refrigerated storage and ice.

Equipment 100

Equipment Sustainability Customer Service Beverage 100

Modern Restaurant Management

DECEMBER 6, 2023

More than three years and six million jobs later, the restaurant industry reached a milestone this fall. So, yes, the industry should celebrate. Prior to the pandemic, the industry had long struggled to maintain full employment, constantly searching for entry-level workers in a high-churn business. But only to a point.

Certification 88

Certification Customer Service 2020 2022 88

Modern Restaurant Management

OCTOBER 25, 2021

With today’s food trends moving toward the direction of fresh, healthy, local, and sustainable, the term “plant-based” continues to enter the conversation on every playing field. Don’t overlook what your chef is already capable of creating. There Should Be No Compromise on Taste or Texture.

Dietary Restrictions 218

Dietary Restrictions Food Front of House Back of House 218

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. Unfortunately, the traditional marketing tech stack that restaurants have long relied on is outdated, overpriced and ineffective in today’s digital ecosystem.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

JUNE 8, 2020

.” The COVID-19 pandemic has changed the way businesses operate, and the restaurant industry is now learning to navigate this “new normal.” Food safety sanitation procedures are more important than ever to combat the novel coronavirus. Wash Your Hands. Implement COVID-19 Safety Protocols. No exceptions!

Food Safety 202

Food Safety Social Media Website Management Food Supply 202

Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. They include restaurant management tips for cutting costs, decreasing food waste, and much more. Here are some back of office trends to watch for in 2023.

Front of House 171

Front of House BOH Back of House 2023 171

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. The National Restaurant Association partnered with representatives of the FDA, academia, the Conference for Food Protection, Ecolab, public health officials and industry representatives to develop the guidance.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

JUNE 18, 2020

and abroad, the restaurant industry remains far from full capacity. Over the past several months we have seen customers modify their business models to accommodate restrictions and consumer preferences. If restaurants aren’t ordering as much food to serve in house, suppliers end up with a backlog of perishable goods.

Supplies 189

Supplies Innovation Food Supply Loyalty Program 189

Culinary Cues

FEBRUARY 25, 2020

To fail to recognize this and adapt menus to accommodate EXCITING versions of the above is a serious mistake. While a short-term blow to the wine industry and restaurants that are wine centric there are opportunities to build in craft beers and hard cider as well as increase a less contrived approach towards consumer wine education.

Fine Dining 319

Fine Dining Point of Sale Food Supply Education 319