Goliath Consulting

JANUARY 6, 2024

From long hours to unpredictable incomes, restaurant workers often navigate a demanding industry. Giving Kitchen Providing emergency assistance to food service workers, the Giving Kitchen offers financial support and a referral program to connect them to social services.

Website Management 78

Website Management Customer Service Customer Experience Dine-in 78

The Restaurant Group

JANUARY 11, 2024

These grim statistics show how difficult it is to survive—let alone thrive—in the food industry. Brand Development During the feasibility study, you will find many different restaurants in your community. Brand Development During the feasibility study, you will find many different restaurants in your community.

Customer Service 78

Customer Service Food Safety Uniforms Employee Relations 78

Culinary Cues

MAY 20, 2020

There is so much angst and uncertainty among the restaurant community right now. Right now, the restaurant industry and those who work within it feel the pressure for change. How can we make the financial results for our restaurant and service staff BETTER than it was before? Should we reopen when the green light is given?

Kitchen Safety 336

Kitchen Safety Customer Experience Customer Service Education 336

Culinary Cues

MARCH 15, 2021

Sure, I know how much the restaurant/foodservice industry is suffering and how many operations are shutting their doors as a result of avoiding decades of challenges brought to a head by the pandemic, but believe me when I say that this will change. Just as the restaurant industry evolves, so too must the industry of education.

Education 539

Education Food Supply Training Communication 539

Modern Restaurant Management

AUGUST 19, 2022

Fortunately, there are steps you can take to make your franchise restaurant a mainstay of your community. Local Stakeholders Create Community. Small businesses are the backbone of communities across the country. People relish knowing they can enjoy familiar food, a consistent experience and, usually, affordable prices.

Franchise 197

Franchise Franchising Social Media Loyalty Program 197

7 Shifts

MARCH 10, 2021

They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead. There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

AUGUST 12, 2021

This method is used by several large food chains, like Starbucks, Panera Bread, and TGI Fridays, which have attracted millions of customers due to their loyalty programs. Personalization and segmentation will increase consumer engagement and give the highest return on investment. What can 7shifts do for you?

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Modern Restaurant Management

JUNE 8, 2021

While the law marks one of the most important victories for the rights of those with disabilities, much more can be done to accommodate this community with its ever-evolving needs, including utilizing advanced technology. Now, it is up to restaurants to embrace this technology and help build a more inclusive future.

Technology 224

Technology Innovation Restaurant Law Customer Service 224

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

7 Shifts

MAY 1, 2020

The meal kit industry, which has been around since 2007, hit $5 billion in annual revenue in 2019—but growth in the industry was slow pre-COVID-19. Give special consideration to perishable items, as these can create unique liability issues for your restaurant. Alcohol delivery ?? Pros of alcohol delivery ?

FOH 364

FOH Online Ordering Delivery Food Supply 364

Open for Business

DECEMBER 12, 2023

OpenTable is proud to announce a new partnership with Ben’s Friends, a nationwide food and beverage industry support group offering community, hope, and a path forward to those who struggle with substance abuse and addiction. Ben’s Friends will be there to help promote and to guide live meetings hosted weekly.

Hospitality 158

Hospitality Insurance Back of House Beverage 158

7 Shifts

JULY 16, 2021

At their best, they're an essential part of their community—a third place beyond work and the home. Do they serve just coffee or small foods as well? This knowledge will help you answer these questions and more– helping you differentiate yourself from the competition and best cater your coffee shop to the community's needs.

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

MAY 11, 2022

As editor at Food News Media , Danny Klein has a 30,000-foot view of everything that's going on in our industry. Danny Klein is the Editorial Director at Food News Media , publisher of QSR and FSR magazines. How can you create a community of loyal diners, who you're giving them a reason to come back.

Loyalty Program 195

Loyalty Program Sports Magazine Food 195

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

MAY 17, 2023

Interactive content such as polls or competitions can also increase engagement and create a sense of community. According to the National Restaurant Industry’s 2022 State of the Restaurant Industry , 85 percent of Gen Zers use third-party platforms like DoorDash, Grubhub, or UberEats.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. In fact, embracing these key concepts might just give restaurants the competitive edge they need to stay relevant in the years to come.

Design 223

Design Fine Dining Online Ordering Dine-in 223

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

NOVEMBER 19, 2021

While the past two years have been a challenging time in the restaurant industry, there is a light at the end of the tunnel for restaurant owners. Falling Covid-19 numbers and the lifting of mask mandates in many cities is helping give restaurateurs hope for increased traffic this holiday season. Host Fun Events. Offer BOGO Deals.

Marketing 189

Marketing Loyalty Program Social Media Food Supply 189

SpotOn

MARCH 12, 2024

The rest of our restaurants are in food courts, requiring different marketing strategies. While we get some traffic from regional visitors, we're mainly focused on cultivating a community of loyal customers. We frequently drop off food at the local police department. It's more than lip service for us.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. introduced an expanded series of resources and solutions to help restaurateurs adapt to changing industry needs and prepare for a successful and safe reopening. You can view the special issue here.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Open for Business

JANUARY 28, 2024

What’s the cost of a food truck? The short answer: starting up a food truck costs about $50,000 on the low end, at least in California. The long answer: it can cost much, much more to actually get a food truck business off the ground–depending on who you are, where you are, and what your goals may be.

Food Truck 78

Food Truck Food Social Media Mobile Ordering 78

Cheetah

JANUARY 31, 2022

Restaurant Supplier Cheetah Technologies is Poised to Upend a $200 Billion Industry! Our funding, gathered by some of the most forward-thinking, sustainable, and creative minds in the food service industry, positions us as a leader in the space of bringing accessible health to restaurants. Reading Time: 3 minutes.

Food Supply 148

Food Supply Sustainability Supplies Small Business 148

Modern Restaurant Management

DECEMBER 9, 2021

In the last few months, restaurants across the country from San Francisco to Cape Cod have announced closures to give staff a much-needed mental health break. But more demanding, less patient customers, combined with a mass exodus of restaurant workers, are leaving those employees who choose to remain in the industry strained to the limit.

Customer Service 218

Customer Service Retail Food Safety Mobile Ordering 218

Cheetah

APRIL 30, 2021

In case you haven’t noticed, the food truck market is on the rise , which means you need to up your game. The right commissary kitchen can mean the key to a successful food truck business – considering it offers all the benefits of having your own kitchen, without a lot of the associated overhead, paperwork, and hassle.

Food Truck 147

Food Truck Food Supply Food License 147

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Be part of the solution; keep your local communities fed. Offer Safe and Contact-Free Services. Offer Disposable Menus.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Cheetah

APRIL 26, 2021

In 2019, we published The Beginner’s Guide to Opening a Food Truck Business , where we covered the basics of buying a food truck, choosing the right location, working with suppliers, and more. Since then, much water has flown under the Golden Gate Bridge, and the post-Covid-19 foodservice industry is forever changed.

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Modern Restaurant Management

MAY 13, 2020

But it isn’t all doom and gloom for the restaurant industry. Not only will sharing your recipes with your customers make them incredibly happy, it’ll show that you’re trying to help irrespective of profits, create a sense of community, as well as giving them a taste for the authentic thing when this is all done.

Social Media 192

Social Media Customer Service Online Ordering Customer Experience 192

Modern Restaurant Management

MAY 5, 2021

Each year, food waste in the restaurant industry reaches losses that are in the billions. And, while there are multiple points of waste throughout the food supply chain, imagine if it were possible to limit losses due to power outages. Community Relations.

Food Supply 231

Food Supply Employee Relations Waste Leadership 231

Modern Restaurant Management

MAY 14, 2021

"Chipotle is committed to providing industry-leading benefits and accelerated growth opportunities, and we hope to attract even more talent by showcasing the potential income that can be achieved in a few short years," said Marissa Andrada, Chief Diversity, Inclusion and People Officer at Chipotle. "We're

Hiring 169

Hiring Employee Relations Recruiting Education 169

Lavu

FEBRUARY 2, 2024

In the face of a staggering global issue, restaurants must proactively avoid food waste. billion tons of food are wasted annually across the globe. Restaurants, a big part of this challenge, can substantially impact by adopting sustainable practices and reducing their contribution to food waste.

Waste 78

Waste Food Compost Audits 78

Restaurant365

APRIL 20, 2022

Anyone in the restaurant industry has felt the satisfaction of seeing your regulars walk through their doors – it’s the feeling of appreciation and gratitude. And as an added bonus, customer loyalty helps bring in new customers since happy customers are more likely to recommend your product or service to others. Support your community.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

The Restaurant Times

MAY 14, 2023

Gauri Devidayal, an accomplished entrepreneur, author, and influential figure in the Indian restaurant industry, serves as a beacon of inspiration for women everywhere. In 2008, she returned to Mumbai without prior experience in the hospitality industry or aspirations of becoming an entrepreneur.

Customer Experience 98

Customer Experience Restaurant Law Customer Service Book 98

EATER

SEPTEMBER 22, 2023

Photoillustration by Lille Allen/Eater; photo by Ariana Genilla Louiie Victa went from line cook to multi-hyphenate food creator — and entrepreneur As a child, Louiie Victa wanted to be a veterinarian. As a commercial food and restaurant photographer, I love bringing chefs’ ideas to life and being creatively engaged with building the image.

Food 115

Food Small Business Back of House Front of House 115

Modern Restaurant Management

APRIL 13, 2020

The current crisis has thrown the industry a curveball, and many restaurants aren’t sure how to react. Partnering with a food delivery company can also fast-track this new booming concept. Get the word out on social media, and give your community a new experience with your food. Focus on What You Can Control.

Social Media 203

Social Media Take-out Training POS 203

Modern Restaurant Management

FEBRUARY 23, 2021

Throughout his career, which included owning and operating several more restaurant concepts and other service businesses, he spent decades leading his teams through many highs and lows. At Finally Restaurant Group, we take pride in becoming part of the community in exceptional small towns across the country. Support Your Staff.

Leadership 180

Leadership 2002 Airlines 2001 180

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. ” The gift of food. This was the worst month for the industry since August based on year over year losses in sales and traffic. Sales Stumble in November.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167