Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This technology eliminates waiting for a server to take orders, reducing wait times and improving order accuracy.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

MARCH 6, 2024

What will the QSR of the future look like and what role will AI-integrated technologies play? " Why do you feel conversational AI will be a major focus this year in QSRs? As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service.

Customer Experience 189

Customer Experience Entertainment Transportation Customer Service 189

Modern Restaurant Management

MARCH 13, 2024

To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics. This can free up human staff to focus on areas that require a personal touch. This can ultimately lead to lower customer satisfaction and loyalty.

Loyalty Program 196

Loyalty Program Customer Service Customer Experience 2024 196

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

JULY 12, 2022

And while these challenges may seem daunting, the solutions and benefits are plenty. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff. Review and Revise Your Menu Offerings. Offer Easy Online Ordering.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Dietary Restrictions 123

Dietary Restrictions 2024 Food Safety Food Supply 123

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Meet our current Partners and see what they have to offer. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems.

Hospitality 179

Hospitality Customer Experience Loyalty Program Customer Service 179

Focus POS

DECEMBER 22, 2021

Online ordering. Being able to offer more than just dine-in channels is key to bringing in new revenues. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. What type of online ordering technology would suit your business best? H3: A strong loyalty program.

Management 146

Management Management Loyalty Program Online Ordering 146

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Meet our current Partners and see what they have to offer. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

OCTOBER 21, 2022

The advent of cloud technology has majorly driven the development of advanced cloud-based POS systems that can facilitate online ordering, inventory management, and digital payments. To overcome this challenge, POS companies are developing restaurant POS software that works perfectly in online as well as offline conditions.

POS 179

POS Marketing Point of Sale Cash Management 179

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

JANUARY 27, 2021

As a long-term solution, though, delivery apps pose as many problems to restaurants as they do solutions. ” With months of experience under their belt, many restaurants have established their own takeout ordering system. .” But how do you let customers know to bypass the delivery apps and order direct?

Ordering 215

Ordering Online Ordering Social Media Delivery 215

Modern Restaurant Management

SEPTEMBER 6, 2023

Now is the perfect time to identify, understand and engage your most valuable diners and deliver timely, relevant offers. Data enables your restaurant to offer personalized incentives and serve up recommendations for additional menu items based on order history. Connect with Guests to Drive Loyalty Loyalty pays off in spades.

Loyalty Program 196

Loyalty Program Customer Experience Customer Service Technology 196

Chowly

APRIL 17, 2024

Addressing the Entire Customer Journey Both Targetable and Chowly recognize the necessity of integrating product and service to effectively serve SMBs in the restaurant industry, which starts with understanding and optimizing each stage of the customer journey. Once a purchase is made, the focus shifts to retention and advocacy.

Marketing 52

Marketing Social Media Email Marketing Online Ordering 52

Chowly

FEBRUARY 23, 2024

Moreover, over 80% of adults are willing to capitalize on dining discounts during off-peak hours, offering businesses opportunities to optimize operational hours. Get a free menu audit Guest Trends Reflecting on 2023, 65% of patrons prefer the seamless convenience offered by kiosks over traditional in-person ordering.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

MARCH 25, 2021

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

JULY 28, 2021

To counter the impact of the wage increase on their businesses, restaurant operators should focus on the following three areas: “Cost take-out” initiatives across the extended value chain. An increase in orders necessitates an increased focus on fast delivery and accuracy. Revisiting the operating model.

Mobile Ordering 197

Mobile Ordering Online Ordering Retail Customer Experience 197

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Does it provide valuable insights?

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Modern Restaurant Management

JANUARY 3, 2024

Trends create frameworks to understand where to start and what to focus on. Trend One: Offering Ready-Made Solutions for Customers In today’s world, restaurant operators face guest attention deficit. To deal with it, restaurants need to offer ready-made solutions for customers. How can you achieve this?

2024 208

2024 Social Media Customer Experience Events 208

Modern Restaurant Management

FEBRUARY 7, 2024

This is where innovative technology steps in, offering a silver lining. Technology as a Catalyst Technology integration in the restaurant industry is more than a convenience; it's a revolution that places authenticity at the forefront.

Social Media 197

Social Media Customer Experience Influencer Dine-in 197

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully.

2024 52

2024 Technology Menu Mobile Ordering 52

Focus POS

SEPTEMBER 17, 2020

Now, many restaurants that offer alcohol are jumping on this trend. However, the regulations aren’t entirely uniform across the board for how restaurants can offer this service. In places like Arizona, restaurants can offer alcohol with food orders for pickup, delivery, and drive-thru. Online Ordering.

License 162

License Restaurant Law Online Ordering Uniforms 162

Deliverect

APRIL 9, 2021

Founded in the Netherlands in the year 2000, Takeaway.com specializes in online food ordering and home delivery. In 2020, the company merged with Just Eat to form one of the leading global online food delivery companies, Just Eat Takeaway.com. Once your restaurant is listed on Takeaway.com, you can start receiving orders.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Focus POS

SEPTEMBER 9, 2021

Implement Online Ordering—And Run With It. You can address staffing issues in restaurants by integrating an online ordering solution into your business operations. It’s crucial that you offer online ordering to customers so you can remain operational no matter what external circumstances may arise.

Mobile Ordering 97

Mobile Ordering Online Ordering Food Safety Kitchen Safety 97

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Focus POS

APRIL 28, 2020

Mobile POS allows servers to be untethered to a stationary terminal, thereby allowing them to easily enter orders into the POS from the table and have them sent to the kitchen instantly, instead of writing them down and typing them in or delivering handwritten tickets to kitchen staff. Integrations. Leveraging the Right Technology.

Point of Sale 136

Point of Sale Mobile Ordering Online Ordering POS 136

Focus POS

JUNE 9, 2020

Here are several ways that COVID-19 and mobile POS solutions are contributing to the mobile evolution across the restaurant industry: . Online and Digital Ordering . Online and digital ordering platforms are nothing new to the restaurant industry. Many operations have been using these solutions for years.

POS 151

POS Mobile Ordering Online Ordering Download 151

Restaurant365

OCTOBER 29, 2021

POS integration enables flexible payment options. Offering flexible payment options that match new customer expectations, driven by your back-office technology, is critical. To support this effort, your point of sale (POS) system, your payment methods, and your restaurant accounting system should all be fully integrated.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Modern Restaurant Management

AUGUST 13, 2020

To keep revenue streams open amidst changing conditions, operators should look to diversify how their customers can access their services, in particular with a focus on off-premise revenue. Many operators were able to pivot to delivery or pick-up offerings when dining rooms closed. Operators must also get creative with guest offerings.

Dietary Restrictions 197

Dietary Restrictions Online Ordering Customer Experience Dine-in 197

7 Shifts

MARCH 10, 2021

You may also consider looking into eCommerce solutions to help future proof your business. The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. POS systems offer more accurate sales reporting and shorter transaction times.

Management 370

Management Management Small Business Email Marketing 370

Lavu

DECEMBER 14, 2022

Lavu and Shepherd have created an intensive online program including certification courses, webinars and newsletters, to train reps in sales strategies that leverage free hardware and Dual Pricing to win lucrative restaurant deals, with lifetime vested residuals on a generous 80/20 split. There are no upfront costs to Lavu merchants.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. Hundreds of restaurants are already taking advantage of this offer in Cox markets nationwide, with presence in ads similar to this one from Pensacola that is running today.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. Online ordering. Online ordering is one of the most popular ordering channels for consumers today. Do your research. Industry-Focused POS.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

APRIL 14, 2022

The pandemic massively accelerated the widespread adoption of a variety of paths to purchase, including buy-online-pick-up-in-store (BOPIS), delivery and app-based ordering. Retailers also needed to streamline ordering ahead for curbside pick-up. Now, it’s the same with QSRs.

Retail 189

Retail Customer Experience Online Ordering Point of Sale 189