Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. That may not be true.

2023 122

2023 2024 Insurance Employee Relations 122

7 Shifts

NOVEMBER 2, 2021

It's called the 9/80 work schedule , and it rewards employees with an additional, full day off from work in exchange for working slightly longer shifts without affecting full-time status. In a two-week period, employees will instead work one eight-hour day, eight nine-hour days, and receive one extra day off. The 3-day weekend.

Employee Relations 398

Employee Relations Tip Distribution Front of House Mobile Ordering 398

Lavu

FEBRUARY 14, 2024

Related: Customization is King: Using POS Systems with Open APIs 2. Order Customization: Lavu vs. Lightspeed Restaurant POS Systems Not all bars offer the same drinks. In addition, your bar POS system should be able to handle any volume of orders without any delays. It’s a futuristic restaurant tech that customers also love.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão. .

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Modern Restaurant Management

JUNE 8, 2020

Employee well-being. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Once employees are informed of your restaurant’s new safety and sanitation policies , your main challenge will be compliance. Customer well-being. Sneeze guards/barriers.

FOH 200

FOH BOH Front of House Employee Relations 200

Modern Restaurant Management

NOVEMBER 10, 2022

Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. And when it comes to a traditional sit-down restaurant versus a mobile food business, such as a food truck, catering business, or food cart, the insurance needs of both are vastly different and unique.

Insurance 188

Insurance Food Truck Food Mobile Ordering 188

Modern Restaurant Management

AUGUST 12, 2021

When the pandemic hit and indoor dining was prohibited, the demand for online ordering, curbside pickup and drive-thru usage skyrocketed. Four Tech Solutions to Improve Guest and Employee Experiences. Importantly, employees are freed up to fulfill orders more quickly and accurately, allowing for increased speed of service.

Employee Relations 195

Employee Relations Customer Experience Customer Service Mobile Ordering 195

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Make sure you're diligent about asking what a wholesale supplier's order minimums are as well as their order turnaround time. Coffee Bars.

License 461

License Hiring Equipment Point of Sale 461

7 Shifts

MARCH 4, 2020

Unfortunately, replacing employees is both time consuming and expensive. Did you know that it costs companies almost $6,000 to replace and train just one employee? Asking for feedback, listening to it, and making small changes is a cost effective way to increase employee engagement and reduce turnover.

Employee Relations 195

Employee Relations Mobile Ordering Management Management 195

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

Modern Restaurant Management

MARCH 3, 2020

The California wage order at issue defined as “the time during which an employee is subject to the control of an employer and includes all the time the employee is suffered or permitted to work, whether or not required to do so.” The law went into effect on January 1, 2020.

2020 118

2020 Restaurant Law Employee Relations Mobile Ordering 118

Culinary Cues

DECEMBER 30, 2022

Okay, so there are certainly employers out there who probably don’t deserve good employees, and, in those situations, I can understand some level of discontent, but not to the extreme of stating that being a cook is a dead end. You must give and invest in order to receive. Exceed expectations! Your future is in your hands.

Workshop 361

Workshop Article Uniforms Take-out 361

Modern Restaurant Management

APRIL 20, 2022

Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. Even the best-performing restaurants with the highest staff retention rates suffered during the pandemic when they had to send their employees on indefinite leaves. Now, the pros are simple.

Mobile Ordering 213

Mobile Ordering Food Order Employee Relations Customer Service 213

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 188

2022 Food Supply Mobile Ordering Customer Experience 188

7 Shifts

APRIL 26, 2023

And fortunately, where I'm at, I do want to position myself to be in front of that growing change versus being reactive," For 7 Leaves, being in front of that growing change means a foray into mobile, which currently makes up 45% of their business. From an employee standpoint, it's listening to their needs.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. In Love with Tech, but Impatient.

2022 214

2022 Mobile Ordering Guest Recovery Point of Sale 214

Modern Restaurant Management

APRIL 7, 2020

A flexible public relations and marketing program can help create interesting promos to draw consumers to your business, as well as generate timely media stories of interest to your customers and community. Post recipes, cooking tips, and photos of your best dishes to tempt taste buds – and let folks know how to order them.

Marketing 201

Marketing Tip Distribution Loyalty Program Healthcare 201

Modern Restaurant Management

MARCH 31, 2022

After two years of mobile ordering by consumers, menus are becoming more and more interactive both inside and outside. Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. Should the customer and employee experience not be altered to fit that lifestyle? David Vance.

Employee Relations 188

Employee Relations Back of House Front of House Customer Experience 188

Social Hospitality

MAY 6, 2020

“We are fully mobilized and doing all we can to support as many people as possible during this difficult time.” ” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States. Yum Brands: Supporting Employees.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant365

MAY 25, 2022

According to the National Restaurant Association’s 2022 State of the Restaurant Industry, below is the percentage breakdown of adult (age 18+) consumers who say they would be likely to use the following options if they were offered by a restaurant in their area they patronize: Order and pay for food or beverages using a restaurant website: 74%.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

Modern Restaurant Management

JULY 29, 2021

Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. You may also use plenty of internet-connected devices like iPads or smartphones for taking orders. Educate Employees. million class-action lawsuit. It’s time for that to change.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Hot Schedules

MAY 10, 2021

Employee referrals are actually the best source of seasonal hiring (and frankly, hiring in general). Use your Instagram, Facebook and/or Twitter feeds to announce job openings and have your team share them on their channels in order to amplify the message. b3lineicon|b3icon-mobile-devices|?|Mobile Mobile Devices.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Next Restaurants

AUGUST 17, 2022

Perform Background Checks on Employees. More than a third of cybersecurity attacks happen from current employees and it takes an average of 200 days before the attack is even discovered. Before hiring employees, one of the best cybersecurity tips for restaurantsis to execute background checks on all candidates.

Email Marketing 149

Email Marketing Certification Employee Relations Online Ordering 149

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 173

Franchise Franchising Mobile Ordering Kitchen Safety 173

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 195

2020 Loyalty Program Mobile Ordering Fast Casual 195

Modern Restaurant Management

MAY 15, 2020

Now is the time for restaurant employers to develop a plan to address both the legal and practical considerations for safely returning employees to work. What if employees refuse to work because of fear of exposure to COVID-19? Recalling Furloughed or Laid Off Workers.

Employee Relations 184

Employee Relations Restaurant Law Document Equipment 184

7 Shifts

FEBRUARY 4, 2021

Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I From the simple schedule builder, to shifts published right to an employees’ mobile device, Book was able to save valuable time to get back into other aspects of shop management. “[Now], was a pain. We were using MICROS pre-COVID.

Operations 370

Operations Book Communication Small Business 370

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 203

Healthcare Employee Relations Online Ordering Customer Service 203

Cheetah

MAY 31, 2021

Black and Mobile. Black and Mobile is a black-owned delivery app alternative. Website: [link] Where: Atlanta, Baltimore, Detroit and Philadelphia Fees: Black and Mobile take 20% commission from partner restaurants and only 15% from those that deliver exclusively through the service. Table of Contents. Now that’s good karma.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

The Restaurant Times

NOVEMBER 11, 2021

Mobile applications, artificial intelligence, analytics, smart gadgets, and other technology developers have turned their attention to the restaurant business. Employees can be rostered for shifts according to their availability and shift needs. The food industry is a rapidly growing and evolving industry. This is not surprising.

Management 93

Management Management Mobile Ordering Online Ordering 93

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. Comfort Food.

2020 188

2020 Food Safety Food Supply Kitchen Safety 188

Modern Restaurant Management

APRIL 1, 2020

And while smartphones and mobile apps continue gaining traction, cash continues to be king – and refuses to be dethroned. Paying with cash also enables face-to-face interaction between patrons and restaurant employees, a benefit that contactless payments lack. Nevertheless, counting cash manually has its drawbacks.

Cash Management 168

Cash Management Mobile Ordering Fast Casual Employee Relations 168

Modern Restaurant Management

AUGUST 25, 2020

Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19. Good mechanical design starts with ventilation, filtration and proper airflow relation. Giving consumers control through their own mobile devices will be vital to success. All help with reducing the spread of viruses.

Design 211

Design Guest Recovery Consumer Goods Fine Dining 211

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future. ” Optimism Is Returning.

2021 188

2021 Online Ordering Mobile Ordering Guest Recovery 188