September, 2023

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How to Identify Your Restaurant’s Target Market (Expert Tips Included)

The Eat Restaurant

A target market for restaurants is the diners who a) you are hoping to attract and b) are most likely to eat in your restaurant. The perfect restaurant target market lies where these two groups overlap. In the words of Gordon Ramsay, “To succeed in the restaurant industry, you must speak the language of your target market and offer them a taste of what they desire.

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A CPA’s Insight on Top Issues Restaurant Owners Face

Modern Restaurant Management

For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently. As a firm that specializes in working with clients in the restaurant industry, we regularly assist restaurant owners with many of these issues, particularly in areas like tax compliance, payroll, bookkeeping, and providing sound financial advice to help manage cash flow and business growth strategies.

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Guide to Hiring the Right Bar Staff: 5 Steps to Build the Perfect Team

Sculpture Hospitality

The ambiance of a bar, its artfully crafted drinks, and the music played are all elements that lure patrons in. Yet, what truly defines and differentiates a bar in the crowded hospitality industry is its team.

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Why Manual Workforce Management Processes Should be a Thing of the Past for Restaurant Owners

Modern Restaurant Management

Scheduling employees is one of the most time-intensive tasks for restaurant managers. They often have to rely on historical data to forecast customer demand, and typically can’t take into account the impact of weather and other local events on demand. Additionally, they have to remember how this demand aligns with employee skills and availability, before they begin creating shift schedules – often using pen and paper or an Excel spreadsheet.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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CloudKitchens won't succeed until its restaurants do

Restaurant Business

Tech Check: As the ghost kitchen company expanded, it treated operators as expendable. It's now reportedly cutting staff and closing locations. The two problems are related.

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Industry Report: Restaurants face staffing challenges, old and new in 2023

7 Shifts

In the restaurant business, the only constant is change. But what separates successful restaurants from the rest are the ones that can best adapt. 2020 marked the beginning of a new era for restaurant management. The pandemic, for all its devastation, granted many restaurants a silver lining: a chance to reset. And the restaurant business has gone through a decade's worth of change in a few short years, leading to new staffing challenges—and new shades of the old ones.

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8 Ways to Navigate The Restaurant Staff Shortage

Lavu

The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned.

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13 Scary Fun October Promotion Ideas for Bars and Restaurants

Buzztime Business

Fall is in the air. Or, that’s just the scent of a pumpkin spice latte. Either way, America’s favorite season is in full swing and it’s time to ramp up October promotion ideas at your bar, brewery, or restaurant. We’ve got you covered from October 1 st (International Coffee Day) through the 31 st (Halloween). Along the way, we whipped up some graphics you can totally use on Instagram, Facebook, in your emails…anywhere. 4 October Promotion Ideas You Can Run All Month Don’t be tempted to focus all

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Is Your Restaurant AI the Real Deal? Here Are Five Questions to Ask Vendors

Modern Restaurant Management

The restaurant industry is undergoing a technology renaissance. Everywhere you care to look, AI and automation can be found taking on critical roles and supporting restaurants, bars, cafes, and coffee shops still battling against labor shortages and rising inflation. Robots are helping with food prep and even serving dine-in customers. Data-driven analytics tools are allowing restaurants to optimize pricing and personalize menu options.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Clarissa Wei Knows All Too Well That Food Is Political

EATER

An Rong Xu /Eater In her debut cookbook, ‘Made in Taiwan,’ the journalist uses recipes to tell the story of the island’s people, and take a stand on its sovereignty “I’m not a food influencer or a professional chef,” Clarissa Wei says. “A lot of people are really good at coming up with gorgeous new recipes that no one has ever seen before. That’s not my strong suit at all.

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Proud to Announce the Transformation of Employees into Franchisees

Sculpture Hospitality

TORONTO, ON, Sept. 21, 2023 (GLOBE NEWSWIRE) -- Sculpture Hospitality, the leading trailblazer in the food and beverage inventory management industry, proudly announces a substantial milestone in its journey of growth and success with several of its dedicated employees transitioning to franchise owners. Over the past year, the company has experienced exponential expansion, positioning itself as a driving force in the industry.

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Chipotle agrees to pay $400,000 to settle sexual harassment lawsuit in Seattle area

Restaurant Business

Filed by the U.S. Equal Employment Opportunity Commission last year, the lawsuit involves allegations that a manager sexually assaulted a worker who was just 17 at the time. With the settlement, Chipotle does not admit wrongdoing.

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Restaurant jobs grew by 15K in August

7 Shifts

The restaurant industry continues to display its resilience as it steadily adds more jobs month after month. Preliminary data from the Bureau of Labor Statistics (BLS) reveals that the Food Services and Drinking Places sector experienced a net gain of 14,900 jobs in August. This momentum is in sync with the industry's performance during the spring and summer months, consistently averaging an increase of 15,000 jobs per month.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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115: Thriving with Brahm at the Inn at Shaker Mill Falls

Food Business

Brahm is the farmer at the regenerative farm at The Inn at Shaker Mill Farm. Listen to this episode as an expert on how regenerative farming, is much like speaking another language in it's ability to give you new perspective, and positive perspective on life. This episode is as much about the life force that you carry in your daily life as it is about how regernative farming is the life force for our planets future.

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Three Things Your POS Can’t Do if You Lose Internet

Modern Restaurant Management

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. That system needs access to the internet in order to keep functioning. But what happens when your restaurant suffers an internet outage, taking your POS system with it? Not only can that become frustrating for your guests, but it can also make in-house operations much more difficult.

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Feast on Sushi, Steak, and Globalization at Iraq’s American-Themed Buffet

EATER

Inspired by a Florida Golden Corral, developed in the Netherlands, and imported to Kurdistan, ABC Restaurant features an assortment of global cuisines all filtered through the semi-autonomous region’s relationship with the U.S. Every Friday at dinner time, a spry-looking Uncle Sam — stovepipe hat, stars-and-stripes suit, surprisingly brown beard — dances his way around the 11 sprawling buffet stations of ABC Restaurant.

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Nonalcoholic Wines: Popularity and Profits Increase

Sante

Fueled by anti-alcohol health sentiment among Gen Z, as well as convenience, occasion, and improved taste and quality, consumers are rapidly embracing the category.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Sweetgreen fostered a hostile and discriminatory work environment in New York stores, lawsuit alleges

Restaurant Business

In a complaint filed in New York Supreme Court, 10 plaintiffs described an atmosphere of racial slurs and sexually inappropriate comments, mostly coming from two managers.

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Millions of Americans will lose food assistance if the government shuts down

The Salt

A shutdown would affect the nearly 7 million women and children who rely on WIC for healthy food. Free school lunch and Meals on Wheels are also at risk, and SNAP could be impacted eventually too. (Image credit: Rogelio V.

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THE PHYSICAL NATURE OF COOKING

Culinary Cues

As Summer begins to close its doors and a much cooler Fall and Winter are around the corner – professional cooks and chefs begin to breathe a sigh of relief. What some who are not involved in kitchen life may not realize is just how physical the work is and how draining warmer months can be on those who stand in front of ranges cranked up to “10” and ovens topping off at 500 degrees.

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Six Important Steps Restaurants Should Take to Build a Strong Food Safety Culture

Modern Restaurant Management

Ensuring food safety is essential for restaurant brands and others within the food industry. A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses. Restaurants and other food businesses must prioritize building and maintaining a strong food safety culture to mitigate these risks.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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What We Lost in the Lahaina Fire

EATER

Lille Allen/Eater The fire razed Maui’s densest dining town, destroying the fifth-generation-owned Nagasako Okazuya Deli, Maui’s oldest dive bar, the pickle mango stand on Front Street, and so much more Throughout its centuries-long history, Lahaina has been many things to many people: a royal residence, a missionary post, a hard-partying harbor town, a tourist trap.

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Homage to Chef Bernard Loiseau at Restaurant Daniel in New York

Sante

Francophiles, gastronomes, and oenophiles flocked to Michelin two-star Restaurant Daniel, in Manhattan, New York on September 14th, 2023.

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A Burger King franchisee gets sold out of bankruptcy, and a big buyer is Burger King

Restaurant Business

Meridian Restaurants, the large operator that declared bankruptcy in March, is selling 67 of its 91 remaining restaurants to several different franchisees as well as the brand following an auction this month.

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Cascades of red wine flood a city's streets in Portugal after huge tanks rupture

The Salt

A viral video from the scene shows a "river of wine" coursing down a hilly street, sluicing over curbs. The wine escaped from two tanks at a distillery up the hill.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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The Impact of Color and Lighting in Brand Photography

Social Hospitality

The right photos have the power to sway customer opinions in a matter of seconds, both positively and negatively. As such, carefully consider every image your brand puts out online or in print. This is why brand photography is so important. Below, we’ll go over what brand photography is as well as how the use of light and color can help convey your brand’s identity and leave your customers wanting more.

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Optimize Local SEO for Your Restaurant

Modern Restaurant Management

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. What Is Local SEO? Local Search is a search format where Google's algorithms rely on location data to display specific results according to the geographic location of the user or other locations suggested by them.

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Clarkisha Kent Isn’t Afraid of a Changing Body

EATER

In her memoir “Fat Off, Fat On: A Big B h Manifesto,” the author navigates fatphobia, ableism, and the good intentions that can fuel social inequalities Listen to this article Very early in Fat Off, Fat On: A Big B h Manifesto , cultural critic Clarkisha Kent’s new memoir unpacking how fatphobia, disability, and other social issues intersect, Kent makes her most salient identities known: She is a dark-skinned, first-generation, Nigerian American, bisexual, disabled woman.