Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. Here are the examples of the SMS and emails you can send your customers to keep them hooked to your restaurant. Bingage helps you to send automated SMS campaigns to customers. Send Personalised SMS (Instead of Bulk SMS).

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Culinary Cues

APRIL 22, 2024

How can a chef set the stage for a dining experience if restaurants continue to look at everything as an extra charge. The a ’la carte model lacks an understanding of how people perceive value and how the chef desires to create enjoyable experience and focus on a way to attract return guests. Value is a very personal consideration.

Consumer Goods 284

Consumer Goods Pricing Customer Experience Hospitality 284

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Culinary Cues

MAY 3, 2023

Great bread IS ESSENTIAL in any level of restaurant experience. Your customers will rave, and you can raise your prices to cover the difference. He is referred to as the hit maker for bands. Bakers know it, many chefs know it, and the customer craves it. Why is it overlooked so often? THE QUALITY OF THE ROLL.

Food Truck 467

Food Truck Customer Experience Food Supply Take-out 467

Modern Restaurant Management

FEBRUARY 8, 2024

Most restaurant owners work hard to make sure their restaurant is a clean environment that provides a hygienic experience for customers and workers. A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food. Ask for references.

Specials 196

Specials Operations Hiring Front of House 196

Modern Restaurant Management

FEBRUARY 27, 2024

“Now, they include online booking information, online ordering, reviews and Q&As to provide customers with a richer experience. As the survey suggests, inaccuracies can significantly impact customer trust and loyalty. One surprising aspect was the extent to which online inaccuracies lead to customer loss.

Online Ordering 188

Online Ordering Consumer Goods Customer Service Customer Experience 188

7 Shifts

AUGUST 15, 2022

Walk the interviewer through your experience working in restaurants, the roles you've held and your responsibilities. If this is your first restaurant job, explain how other jobs and experiences lead you to your interest in the industry. Can you tell me about a time when you had to deal with a difficult customer? How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Culinary Cues

OCTOBER 24, 2020

This menu is developed using analytical data that is drawn from surveys and historical reference to other restaurants within a community or region. When a menu lacks continuity, then the experience suffers and the customer is left – confused. [] AN ATTEMPT TO PLEASE EVERYONE.

Menu 388

Menu Seasonal Menu Front of House Café 388

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

JULY 29, 2021

Hiring a security firm can help protect your restaurant from disgruntled customers and crime, but which firm do you hire and what should you look for in a security team? Ask for References and Experience. Additionally, if you are interested in working with a particular company, you should ask to receive ample references.

Hiring 212

Hiring License Restaurant Law Customer Experience 212

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. Just because someone’s experience looks good on paper doesn’t mean it is.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

7 Shifts

MAY 1, 2024

This includes your cash, accounts receivables (sales you made to your customers on credit that can be paid in the short term), and your inventory. On the other hand, non-current assets (also referred to as long-term assets) are those that cannot be readily converted to cash. If that isn’t possible, then go for alternatives.

Cash Management 195

Cash Management Inventory Employee Relations Beverage 195

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef Showcases – Consumers are hungry for culinary experiences curated by chefs. This is where the discussion begins.

2024 189

2024 Fast Casual Food Truck Allergens 189

7 Shifts

MAY 25, 2021

Knowing that we were going to be sailing through uncharted waters with no end in sight, we immediately stopped selling and started rallying behind supporting our customers. What does this investment mean for 7shifts customers? We wouldn't be where we are without the support of our customers and listening to their constant feedback.

Customer Experience 370

Customer Experience POS Hiring 2020 370

Modern Restaurant Management

MAY 2, 2024

When it comes to designing restaurants, creating spaces that rise above mere aesthetics requires a deep understanding of the guests who will be a part of the experience. Nowhere is this more evident than in the consideration of generational differences, which play a large role in shaping dining experiences.

Dine-in 88

Dine-in Social Media Catering Design 88

Modern Restaurant Management

JUNE 2, 2022

But some, such as the popularity of technology enabled dining experiences, are staying strong. The term table stakes originates from poker and refers to the minimum requirement to be considered a player. Strengthen Customer Retention. Strengthen Customer Retention. Set the Bar.

Mobile Ordering 189

Mobile Ordering Front of House Back of House Consumer Goods 189

Perfect Daily Grind

JUNE 5, 2023

When we talk about flavours in coffee, we often refer to three major characteristics: Acidity Sweetness Bitterness It should also be noted that in recent years, more and more specialty coffee professionals have also started referring to salty or umami characteristics in coffee. What are tasting notes?

Reference 150

Reference Communication Customer Experience Article 150

Culinary Cues

APRIL 13, 2022

The smell of meat caramelizing on an open fire, the chew of crusty artisan bread, the creaminess of cultured butter, the crunch of a Fall apple, or the deep flavor of a warm July tomato pulled directly from the vine are heavenly to experience. According to Kennedy, medical doctors have so much to learn that nutrition is often pushed aside.

Coaching 350

Coaching Reference Food Order Customer Experience 350

7 Shifts

NOVEMBER 12, 2020

Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. Customer service training Customer service is the cornerstone of hospitality.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

JUNE 20, 2022

Without a physical restaurant that diners can experience, it can be hard to show it. When you don't have a brand that people already know about, finding customers isn't easy. The words “dark,” “ghost,” or “cloud,” may suggest hiding these concepts from customers. Stay present with customers. Don't hide behind the curtain.

Front of House 435

Front of House Food Truck Back of House Social Media 435

The Rail

MARCH 17, 2023

But, for your customers with diabetes, the opportunity to delight in good food and good company is not without its perils. Indeed, for guests with diabetes, dining out can be a stressful and downright unpleasant experience. With a bit of strategy, you can help them have it all. It is also one of the most prevalent diseases in the U.S.

Seasonal Menu 111

Seasonal Menu Customer Experience Reference Dine-in 111

7 Shifts

NOVEMBER 17, 2020

For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. Employees can refer to evaluation forms to track their progress and set professional development goals. How do they handle feedback? Are they a team player?

Point of Sale 370

Point of Sale Download Communication Reference 370

Modern Restaurant Management

NOVEMBER 22, 2021

Restaurants need all the help they can get today to entice guests, make them feel safe and comfortable, create a memorable experience and earn their repeat business. Now, more than ever, dining establishments need to delight customers at every touchpoint, gain real-time customer feedback and secure competitive insights.

Sustainability 227

Sustainability Guest Recovery Customer Experience SEO 227

7 Shifts

OCTOBER 9, 2020

After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Add photos and videos to show customers what they can expect. Share press and customer reviews for external validation. Allow customers to place takeout and delivery orders through your website.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

7 Shifts

AUGUST 23, 2023

Customers using Tip Payouts have seen a 39% increase in time savings per week processing team payouts. They can spend less time managing tips and more time on the guests' experience. Plus, organized record keeping makes compliance easier, ensuring you can quickly reference documents for law and tax purposes.

Tip Distribution 195

Tip Distribution Cash Management Restaurant Law Insurance 195

Modern Restaurant Management

JANUARY 19, 2023

Creating a menu concept that is unique and memorable is one way to make a meal into an experience. Sometimes, this is referred to as the “vibe” — the establishment’s overall look and feel. Adding a concept experience, however, takes it to the next level. They open the door to an adventure.

Food 180

Food Customer Experience Social Media Food Order 180

Culinary Cues

OCTOBER 30, 2023

Wrap it in front page copies of the New York Times and serve with home cut and fried, salt, and peppered potato chips, and a pickle that you marinated for two months and WOW, people will line up around the block to experience it. What are you good at and what will it take to be excellent and then world-class?

Fine Dining 353

Fine Dining Front of House Dine-in 2016 353

7 Shifts

AUGUST 19, 2020

It will be everyone’s (new and existing employees) guide for instructions, processes and all the answers to common questions, while being a great reference point to ensure staff feel engaged and supported. Happier, motivated staff results in reduced turnover and better customer service. Even your most seasoned staff can forget things.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Culinary Cues

DECEMBER 6, 2021

Context refers to whom you are enjoying a food with, the environment where eating takes place, your connection with the person who prepared it, the source of components, the history of the dish and its ingredients, memories connected to the item, or the ceremony that may be part of enjoying that dish. How much do they know?

Influencer 363

Influencer Customer Experience Dine-in Training 363

7 Shifts

SEPTEMBER 10, 2021

It articulates what you do for customers, employees, and owners (your goals) and clarifies what you offer a specific market segment (your strategy). They describe what you do for customers, employees, and owners (your goals) and clarify what you offer for a specific market segment (your strategy). The result? If not, “can” it.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Modern Restaurant Management

OCTOBER 1, 2022

Focus on enhancing customer experience, which is one of the decisive factors for converting visitors into clients. Other actionable tips for better SEO and conversions are as follows: Customize product site search to streamline the process of locating the desired content. Communicate with Customers on Social Media.

Marketing 203

Marketing Email Marketing SEO Social Media 203

Culinary Cues

FEBRUARY 29, 2020

To these individuals – the menu planning process is a license to think differently, study those chefs that they admire, experiment with different ingredients, and push their palates in the process of creating something unique and cutting edge. After all how many times do we reference something creative as the best thing since sliced bread?

Fine Dining 426

Fine Dining Café Menu Customer Experience 426

7 Shifts

FEBRUARY 15, 2022

Ken McGarrie is the cofounder of Korgen Hospitality and uses his decades of experience to help restaurants across the country become more profitable and reach their potential. We refer to these employees as “51 percenters.” Your best marketing asset are the customers you already have. Listen to Jensen Cummings' episode here.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. For example, labor, sales, inventory, and customer relationship management (CRM) reports are some of the reports restaurants should consider pulling together.

Point of Sale 196

Point of Sale POS Download Loyalty Program 196

7 Shifts

AUGUST 6, 2021

No customer wants to hear that you're out of their favorite dish. It's a disruptive experience for guests who need to take time to review the menu all over again and decide on a dish they might not enjoy as much. Proper forecasting can alleviate the chances of this happening and ensure a quality dining experience.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370