Modern Restaurant Management

APRIL 15, 2020

Engaging Customers During COVID-19. Consumers prefer an easy experience when they do choose to order food or buy products or services online. Things to think about here are whether you are providing a COVID-sensitive pickup experience. For projections, click here. However, they need to know that you have this capability.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Apicbase

OCTOBER 14, 2022

This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Your average ticket size is the average amount of money customers spend in your restaurant – across all your offline and online sales channels. What is revenue? Why should you care? Average ticket size. What is NPS?

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

BNG Point of Sale

AUGUST 27, 2021

To calculate your restaurant’s gross profit, you need to subtract the total cost of goods sold (COGS) for a specific period from your total revenue (your total food, beverage, and merchandise sales). For every dollar a customer spends, they are keeping 8 cents as profit. . million and its cost of goods sold was $400,000. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Modern Restaurant Management

NOVEMBER 24, 2021

“The teams from both development groups have been friends and customers for years at all of my restaurants, and I’m thrilled to welcome these hospitality veterans to the Brooklyn Dumpling Shop family of franchisees,” said Stratis Morfogen, owner of Brooklyn Dumpling Shop. and Brinker International, Inc.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

EATER

MAY 22, 2020

To manage crowding, all stores are limiting the number of customers that can enter at once, as well as putting up “visual cues and in-store signage” encouraging distancing, and performing “daily audits to ensure compliance.” Breaks are longer, and every other cash register is left empty to allow space between workers.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Perfect Daily Grind

JANUARY 25, 2023

However, in the 21st century, it has increasingly come to refer to online content creators. It’s common for some of these figures to gain large followings on social media platforms, which has led many of those who do to sell merchandise – including coffee products.

Social Media 169

Social Media Merchandise Influencer Certification 169

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

APRIL 30, 2021

Consumers and customers have changed their behavior due to the events of the previous year. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas. The pandemic has shifted the priorities of customers when it comes to the businesses they patronize.

Marketing 227

Marketing Food Safety Social Media Small Business 227

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Restaurant Clicks

SEPTEMBER 18, 2020

Just because you have a strong concept in your head, doesn’t mean that there’s customers willing to buy your concept. The logo is the cornerstone of the entire branded experience. There are a lot of things that go into the branded experience, including: Name. Merchandise. What experience does your team have?

Food Truck 88

Food Truck Food License Social Media 88

BNG Point of Sale

OCTOBER 13, 2021

Convenience stores have straightforward goals: they want to live up to their name, ensure happy customers, and increase their level of success. For business owners, offering the necessities to customers who are traveling, commuting, or otherwise pressed for time should be a top priority. Optimal Customer Experience.

POS 52

POS Point of Sale Cash Management Inventory 52

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Touch Bistro

JUNE 17, 2021

In the past, restaurant POS systems were simply used to send orders to the kitchen and then provide customers with a receipt for their meal. POS hardware refers to the physical components of the system – the parts of the system you can see and touch. For example, Samsung, LG, and Lenovo devices all have different user experiences.

POS 52

POS Cash Management Mobile Ordering Front of House 52

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Culinary Cues

DECEMBER 1, 2021

I have watched in horror as mobs break into stores and steal merchandise, terrorize employees and customers, and do so without any consideration of the harm being done, or the laws that are designed to protect. We can fix this, but we cannot simply expect someone else to fix it for us. We need to start today – where we are.

Restaurant Law 77

Restaurant Law Social Media Merchandise Uniforms 77

EATER

MAY 3, 2022

En route to his first NBA championship, Jordan had established a reputation for dining at the eatery every morning for breakfast , and so the chain fashioned a burger named the McJordan after him, the first custom-issue branded meal of its kind: a Quarter Pounder with cheese, smoked bacon, and barbecue sauce. mcdonalds ready class?

2003 97

2003 Merchandise Employee Relations 2012 97