7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? It means everything you need to manage your team is in one place. When we say all-in-one, what does that actually mean?

Tip Distribution 221

Tip Distribution Document Hiring Training 221

7 Shifts

APRIL 23, 2021

If you're having trouble finding great people to work in your restaurant, you're not alone. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Culinary Cues

FEBRUARY 28, 2021

Is this where you want to be? Look around you – identify the companies, businesses, or individuals whom you admire – you know, the ones that seem to win a lot and fit into that category of “successful”. Even more important – these are the companies, businesses, or individuals that seem to enjoy what they are all about.

Uniforms 449

Uniforms Fine Dining Small Business Customer Service 449

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. We wanted to take a look back and highlight some of our favorite moments during our first season. It's a full-on media company. I mean, you've done so much work. Your smartphone is your restaurant's media center.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

APRIL 21, 2023

Not every restaurant worker wants to be a celebrity chef. Maybe you started your role as a part-time gig and want to explore what the industry has to offer. These 4 executives started out working in entry-level restaurant jobs. Here's how they got to where they are today. He credits his success to investing in his people.

Leadership 195

Leadership Training Front of House Customer Experience 195

Modern Restaurant Management

FEBRUARY 24, 2023

Huse Culinary’s VP of Culture and Learning Leanna Chroman came to the realization that in order to keep pace with new restaurant training processes she needed to go on a bit of a journey. Elmo Steak House, Harry & Izzy’s, HC Tavern + Kitchen and 1933 Lounge, Chroman was in placed in charge of training.

Education 178

Education Back of House Training Leadership 178

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

AUGUST 27, 2020

Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training? You don’t want to dive straight into an employee’s roles and responsibilities. This will make everyone who joins feel part of a team that values their work. Okay, that might be a stretch.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

SEPTEMBER 1, 2023

Each year, food safety breaches sicken 48 million people in the United States and, of those, 128,000 are hospitalized and 3,000 die. Restaurant brands should build (and maintain) a strong food safety culture, give employees the proper tools and training, and uphold the highest food safety standards. Prioritize training.

Food Safety 155

Food Safety Food Food Supply Training 155

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. We live in a world where diners are inundated with choices. Your marketing plan is a central place that outlines and informs your marketing strategy.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

JUNE 27, 2022

Since then, she's worked at DIG (formerly Dig Inn) where she was Director of Strategic Operations and led supply chain strategy, menu development and their food delivery and ghost kitchen business. Kristen knows ghost kitchens well—and after a stint at Zuul, she went to found her own ghost kitchen, Hungry House. It's a story.

Front of House 195

Front of House Food Supply Consumer Goods Customer Experience 195

Perfect Daily Grind

FEBRUARY 27, 2023

The Middle East has one of the oldest coffee cultures in the world. In fact, traditional arabic coffee (also known as qahwa coffee ) received UNESCO Intangible Cultural Heritage status in 2015. Alongside its historical and cultural significance, the Middle East’s coffee sector has been flourishing in recent years.

Social Media 182

Social Media Back of House Customer Experience 2023 182

7 Shifts

AUGUST 12, 2020

There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Which is where your restaurant marketing plan comes in. So, where do you start? See where your restaurant is currently at, and where it needs to go.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

7 Shifts

DECEMBER 17, 2020

Sometimes you want to go where everybody knows your name. The coffee shop where the baristas seem happy to serve you. The bar where you always feel welcome after a long day's work. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

OCTOBER 18, 2022

Do you want people to stay at your restaurant longer and order more? As more people jump on the EV bandwagon, restaurants should: Embrace the EV trend. They’ll need a safe, comfortable place to charge their EVs – and something to do while they wait. The spike in EV sales is due to a few key factors.

Audits 189

Audits 2040 Food Safety Consumer Goods 189

Embrace the Suck

JUNE 8, 2019

First off, if you are a restaurant owner, operator, or chef, you most likely want one thing: more time. You were going to have the life you wanted. This is natural law and trust me that you do NOT want to challenge that one. To get people to follow you, it requires you step up to becoming the leader you know you must be.

Leadership 216

Leadership Hiring Bar Restaurant Law 216

Modern Restaurant Management

FEBRUARY 26, 2021

“In a world where so much has come to light and happened in this past year: racial injustice in America, massive unemployment, political strife, etc. “One of the big things I worked through in my own therapy was just exploring and discovering how my past (family dynamics) shaped who I am today. ” Hunter Evans.

Employee Relations 180

Employee Relations Healthcare Communication Insurance 180

Modern Restaurant Management

JANUARY 28, 2022

Your branding will impact what people think of your business. You don’t need to be literal; you want a business name that is memorable and unique. You don’t need to be literal; you want a business name that is memorable and unique. Next, consider the type of logo you want to create. Create a Company Website.

Social Media 211

Social Media Advertising Small Business Food Order 211

EATER

SEPTEMBER 26, 2023

There’s a Mediterranean fish spot that wouldn’t look out of place in New England. Inspired by a Florida Golden Corral, developed in the Netherlands, and imported to Kurdistan, ABC Restaurant features an assortment of global cuisines all filtered through the semi-autonomous region’s relationship with the U.S. Fatimah Fadhil Steak and sides.

Employee Relations 130

Employee Relations Travel Sports Social Media 130

EATER

NOVEMBER 29, 2023

Juliette Toma A growing number of entrepreneurs want to reframe the region’s cuisine as a staple of the modern American pantry When I first meet Umaimah Sharwani, she is dressed in a black Nike baseball cap and a long-sleeved Patagonia tee. I was a believer in Sharwani’s ready-to-eat tarka before I even tried it.

Food 97

Food Consumer Goods Education Point of Sale 97

Perfect Daily Grind

MAY 10, 2023

In recent years, as well as more public figures launching their own coffee brands, we’ve also seen more and more celebrities partner with specialty coffee companies. In recent years, as well as more public figures launching their own coffee brands, we’ve also seen more and more celebrities partner with specialty coffee companies.

Point of Sale 138

Point of Sale 2006 2023 Advertising 138

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Rocket Fuel

DECEMBER 13, 2023

They may need to work long hours on weekends or evenings, cutting into family time. Making “Work Family” Mean Something More I began this article tallying up the hours workers spend together. Making “Work Family” Mean Something More I began this article tallying up the hours workers spend together.

Leadership 52

Leadership Operations Article Serving 52

EATER

DECEMBER 21, 2023

Apologies for the very middle-school opener, but this year I’ve found that my previously solid conviction that a restaurant is “a place where people cook a menu they’ve created for customers who pay to eat their food” has been challenged. You’re popular, and you want to use your popularity for good.

2023 79

2023 Back of House Customer Experience Fine Dining 79

EATER

OCTOBER 5, 2020

I’d eaten my fair share of “barbacoa” at Chipotle, where its shredded-beef burrito was my splurge order. Where have you been eating barbacoa?”. So far, these companies have experienced little pushback and are under no compulsion to change. It’s time to hold them accountable. I thought I did.

Fast Casual 144

Fast Casual Casual Food Order Consumer Goods 144

EATER

FEBRUARY 28, 2024

To be among the six honorees in this category, a business must be a “locally and independently owned restaurant with timeless appeal, beloved in its region for food that reflects the character and cultural traditions of its community,” according to the foundation’s awards guidelines. These restaurants must also be at least 10 years old.

2024 119

2024 Seasonal Menu Food Order Catering 119

Perfect Daily Grind

AUGUST 30, 2022

Alongside this, families and farmers are abandoning coffee production altogether and migrating to urban areas in search of more profitable work. Since then, coffee has been a major cash crop for Tanzania. So, is there a way for Tanzania’s coffee producers to bridge the age gap and encourage younger generations to take up coffee farming?

Education 152

Education Government Agriculture Cash Management 152

EATER

APRIL 1, 2021

We’re doing it the lazy way, like most people, probably, if they want to do homemade,” she admits of the vegan cheese on her menu. I just tasted melted crayons.”. So, like many vegans, Moskowitz, a cookbook author and the chef-owner of the vegan restaurant Modern Love Brooklyn, learned to live without cheese. When the U.S.

Food Order 143

Food Order Book 2015 Point of Sale 143

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. – Barry McGowan, CEO, Fogo de Chão.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

EATER

SEPTEMBER 25, 2023

For when you want to read about food, not just eat it. Mostly, though, The Lost Supper is a fascinating look at the people who are keeping these ancient food traditions alive against the odds, while offering a rough roadmap toward a more sustainable food ecosystem. With books like these, you won’t mind being cooped up inside.

Book 145

Book Food Workshop 2023 145

ExactHire - Restaurants

DECEMBER 9, 2022

For instance, a construction company may conduct a mass-hiring exercise to find construction workers for an unusually large project. If that same company specializes in an area like road repair that is impacted by climate, they may hire hundreds for the spring and summer months, but wind hiring down in the fall.

Hiring 98

Hiring Recruiting Customer Experience Document 98

Restaurant Engine

MARCH 13, 2024

While it’s important to stay true to who you are, knowing what people are looking for and providing it to them is equally vital. Consider these statistics from the study: 90% of people say sustainability matters to them. Many cities have companies providing composting services to restaurants. Use organic ingredients.

2024 52

2024 Food Compost Front of House 52

SpotOn

FEBRUARY 13, 2024

You can’t run a business alone—nor would you want to. Plus, working alongside people you like and respect makes the long hours and busy weekends more enjoyable, even when there are places you’d rather be. When you do find someone who’s a good fit, you want to keep them around for the long haul.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Ken Burgin

FEBRUARY 13, 2024

They may not be asked openly, but they will influence whether the applicant wants the job or not. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like? This may become more apparent during a trial shift.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

EATER

MARCH 1, 2021

And just as I’ve seen the popularity of kombucha continue to grow, I’ve watched as many of the once-ridiculed ferments of my childhood have been declared not just acceptable, but trendy by white people eager to festishize and commoditize them.

Food 135

Food Social Media Workshop Point of Sale 135

Hot Schedules

MARCH 29, 2021

Where Business Meets Technology. T here are many interpretations and different materials about the responsibilities of Product Owners in software companies. As described in the Scrum Guide – ‘a Scrum Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team’.

Technology 148

Technology Insurance Healthcare Recruiting 148

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Still, many restaurants don’t have formal training plans in place, to their detriment. The majority of new hires have worked in the restaurant industry before and likely in the same role. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78