Modern Restaurant Management

FEBRUARY 5, 2024

Highlights of The Big Game and National Pizza Day Ordering Predictions: 32 percent of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.

2024 195

2024 Loyalty Program Food Order 2030 195

Culinary Cues

FEBRUARY 22, 2021

During the pandemic – those operators who have been able to convert their operations to take out, curb side, or delivery using third party providers like GrubHub and Uber Eats have hit the nail on the head. I know what you are thinking – WHAT!!!! Sorry – just trying to be realistic. At least the real bad news is out of the way.

2022 375

2022 Food Truck Merchandise Point of Sale 375

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 188

Loyalty Program Mobile Ordering Social Media Customer Experience 188

Modern Restaurant Management

MAY 12, 2023

Maintaining a community focus was important to Grégoire Jacquet when he founded Grégoire more than 20 years ago. This attention to detail has been rewarded with a 75-percent customer return rate at the fine fast-casual brand. Why have you always felt being connected to the local communities was a key to success?

Franchise 99

Franchise Franchising Customer Service Fast Casual 99

Modern Restaurant Management

FEBRUARY 16, 2022

In fact, embracing these key concepts might just give restaurants the competitive edge they need to stay relevant in the years to come. Can the third party make it to the takeout portion of the restaurant without disturbing the flow of patrons who are staying for a meal or are in-line to place an order? Long Live the Community Table.

Design 222

Design Fine Dining Online Ordering Dine-in 222

7 Shifts

SEPTEMBER 10, 2021

Restaurant mission statements matter whether you're opening a restaurant or refreshing your brand. Learn how to write a killer restaurant mission statement to be among the select few that can. They provide insights into business strategy, guide business decisions, and are a reminder of why you started. The good news? Actionable.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

7 Shifts

JULY 8, 2023

Take Johnny Zela, who tended the bar with Joe at the very beginning of Condado. So the testament of this culture is a guy like him who was a bartender, and then one day I said, you're better than me. Joe Kahn opened the first Condado Tacos in 2014, a stone's throw from the Ohio State University in Columbus, Ohio.

Hiring 273

Hiring Back of House Take-out Training 273

Modern Restaurant Management

AUGUST 19, 2022

Fortunately, there are steps you can take to make your franchise restaurant a mainstay of your community. Local Stakeholders Create Community. Small businesses are the backbone of communities across the country. They live in the area and have a stake in the community’s success. by the end of 2022. Census Bureau.

Franchise 195

Franchise Franchising Social Media Loyalty Program 195

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. We wanted to take a look back and highlight some of our favorite moments during our first season. Walchef stresses how easy it can be to use your smartphone to tell guests who you are: “Now the real work begins.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

AUGUST 12, 2020

To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. People submit their positive stories using the hashtag, and the brand re-posts them. The brand’s personality remains light, cheery, and quirky.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

7 Shifts

JULY 16, 2021

At their best, they're an essential part of their community—a third place beyond work and the home. At their best, they're an essential part of their community—a third place beyond work and the home. So you want to open up your very own coffee shop. We're all here for it! Table of Contents. Coffee Shop Concepts. Research the Market.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

JANUARY 3, 2024

At First Watch, we are confident in our brand, value proposition and one-shift, “No Nights Ever” approach that we believe helps attract best-in-business talent. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024.

2024 131

2024 Loyalty Program Customer Experience Customer Service 131

Modern Restaurant Management

AUGUST 31, 2023

PR for restaurants won’t just help give your brand name a more positive ring. Who wouldn’t want that? Identify Your USP and Use it to Conceptualize PR Events Identify what makes your brand stand out from the rest. You want to show the media you’re the type who anticipates their needs.

Social Media 153

Social Media Email Marketing Influencer Events 153

Modern Restaurant Management

APRIL 29, 2020

Learn how one brand is doing what it can to fuel essential workers with fresh food during the COVID-19 outbreak. I was blown away by the response and generosity from my friends and family who wanted to be a part and contribute to this cause. As it relates to communicating to customers in a crisis, how do you balance tone?

Social Media 188

Social Media Front of House Fast Casual Back of House 188

Perfect Daily Grind

MAY 18, 2022

Around the world, sports teams have partner with a range of brands seeking promotion. According to Deloitte’s 2019 Sponsoring sports in today’s digital age report, sports sponsorships date back to the ancient Greek and Roman times. “The Coffee brands have been partnering with athletes for decades,” Caleb says. “US

Sports 196

Sports Social Media Beverage Advertising 196

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. The award was presented during the 2021 Applebee’s Business Meeting, which was held in Scottsdale on November 16, top photo. Nothing they accomplish surprises me.

Franchise 176

Franchise Franchising Loyalty Program 2022 176

Modern Restaurant Management

MARCH 27, 2020

But the star of Bar Rescue does feel those who are using this time wisely to regroup will have the best chance for coming back strong. "The "You can grow brand equity by supporting your community and engaging customers now." "The fighter is going to win, right now."

Front of House 173

Front of House Social Media Back of House Seating 173

Modern Restaurant Management

OCTOBER 6, 2022

Since most happy hours take place during the week, you can use them as an opportunity to draw in people who might not normally come out to your establishment. Since most happy hours take place during the week, you can use them as an opportunity to draw in people who might not normally come out to your establishment.

Loyalty Program 201

Loyalty Program Social Media Point of Sale Customer Experience 201

Next Restaurants

APRIL 17, 2024

Massive reach: Tap into a global network of potential restaurant guests, with a significant portion being young adults who heavily rely on social media for purchasing decisions. Social proof: People are heavily influenced by social media, especially Millennials who love to share their experiences online.

Social Media 78

Social Media Seasonal Menu Customer Experience Specials 78

SpotOn

MARCH 12, 2024

While we get some traffic from regional visitors, we're mainly focused on cultivating a community of loyal customers. Facebook location ads are more effective at attracting customers who might not have heard of your restaurant but have a significant interest in the area. Our best-performing social media platform is Facebook.

Email Marketing 97

Email Marketing Social Media Advertising Online Ordering 97

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. For part one, click here. – Barry McGowan, CEO, Fogo de Chão.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Bingage

MARCH 18, 2023

When you think about shopping or eating out, you might click on your favourite brand. What is it that allows a customer to keep coming back to back for more? However, If you’ve visited back the place/store/brand for the second, fourth, or fifth time to purchase then the brand has a good customer retention marketing strategy.

Loyalty Program 98

Loyalty Program Social Media Email Marketing Customer Service 98

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. Read the first part, here. For the second part, click here.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

Modern Restaurant Management

MAY 18, 2020

Addition of a new exemption from the loan forgiveness reduction for borrowers who have made a good-faith, written offer to rehire workers that was declined. : MRM Restaurant Survival Guide Updates , COVID-19 Resources for Restaurants , PPP Part Two and More News Restaurants Need to Know Now and Restaurant Reopening Resources.

Front of House 206

Front of House Back of House Online Ordering Kitchen Safety 206

The Rail

NOVEMBER 11, 2022

By Ellie Shippey, Contributor Getting involved in your local community is not only a great way to show your appreciation and do good in your neighborhood, but it can also boost business. Let’s go over five ways you can get your restaurant involved in your local community and further explore why you should. Give to Charities.

Social Media 105

Social Media Events Online Ordering Consumer Goods 105

Modern Restaurant Management

JUNE 29, 2021

So if your restaurant has been considering giving audio marketing a try – or you just want to learn more about it – here is a rundown of how and why using audio marketing can increase brand awareness for your eatery. What is Audio Marketing? Where Do You Begin?

Marketing 212

Marketing Sports Social Media Coaching 212

Modern Restaurant Management

SEPTEMBER 17, 2020

Give A Sneak Peek into Your Supply Chain. Whether you work with a factory or local farmers, tracing the origin of the food you serve at your restaurant provides you with unparalleled opportunities to build trust around your brand and business. Invite Diners Back into Your Kitchen.

Marketing 201

Marketing Social Media Food Supply Back of House 201

Modern Restaurant Management

MAY 14, 2021

"We're looking for people who are authentic, passionate and want to help cultivate a better world through real food and real personal development." " Chipotle became the first brand to launch a virtual career fair on Discord on May 13. . "Chipotle Upping the ante is not just for the more well-known brands.

Hiring 167

Hiring Employee Relations Recruiting Education 167

Restaurant365

APRIL 20, 2022

The restaurant customer retention rate sits at about 30% , which also means that more or less 70% of customers don’t come back to the same restaurant after visiting it once. STAT: Prompt customer service and quick remedies to problems play a role in consumers sticking to a brand. Why is customer retention important?

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Modern Restaurant Management

MARCH 26, 2020

This makes being responsive to community needs and local store marketing techniques even more significant. When executed effectively, localized marketing can help brands: build and maintain an engaged base of loyal customers. ’s second annual Localized Marketing Benchmark Report , produced in partnership with Localogy.

Social Media 209

Social Media Food Order Small Business Delivery 209

Restaurant Engine

DECEMBER 27, 2023

tweet this) Influencer marketing gives you the opportunity to target either a new or larger audience in a different way. By choosing the right influencer, your restaurant is backed by someone with leverage who can promote your restaurant and your delicious menu. It’s time to think about collaborating with an influencer.

Influencer 64

Influencer Social Media Online Ordering Advertising 64

Modern Restaurant Management

JANUARY 22, 2021

Led by VP of Franchise Development, Shannon Swenson, the brand has signed agreements with 25 new franchise owners for over 270 units. Golden Chick is introducing its first modular constructed building. “The introduction of our first modular constructed restaurant is just one of many exciting announcements we have planned for this year.

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Franchise Franchising 2020 2021 201

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. MRM Restaurant Survival Guide Updates. "Cox Media has been very supportive to us during this difficult time.

Online Ordering 210

Online Ordering Back of House Customer Service Small Business 210

Modern Restaurant Management

AUGUST 14, 2020

Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members. “We are proud to serve those who serve us and appreciate the ongoing efforts of the brave men and women working tirelessly on our front lines.”

Franchise 188

Franchise Franchising Kitchen Safety Food Safety 188

The Rail

JUNE 19, 2023

One strategy that can be particularly impactful is to build a customer-centric brand. A truly customer-centric restaurant brand reflects this. Automated clearing house (ACH) payments can be useful for diners who want to transfer directly from their mobile banking apps, not to mention it minimizes credit card fees.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

Sling

NOVEMBER 24, 2021

Partnering with other local businesses to display table tents prior to your grand opening is a great way to build brand recognition and promote the big event at the same time. Pick a cause that is near and dear to your heart — or that benefits your local community — and donate the money from your grand opening to that organization.

Small Business 148

Small Business Social Media Advertising Events 148