Goliath Consulting

JUNE 7, 2022

Virtual interviews and digital training platforms have made the recruitment and hiring process quicker and easier. Once the employees are hired, digital training platforms have shortened the time restaurant owners need to spend on onboarding and training. Our digital training blog has more information on this topic.

Hiring 78

Hiring Recruiting Social Media Training 78

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Operations This is the catch-all of all restaurant manager responsibilities.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

OCTOBER 4, 2022

People want to believe in something and someone, there are far more loyal followers than civil leaders, so the one who speaks the loudest, with authority, attracts the largest number of followers – new recruits for the silo. The same is true in any other environment between co-workers, operators and employees, or employees and guests.

Supplies 399

Supplies Healthcare Presentation Restaurant Law 399

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive. This can lead to inefficient operations, sacrificed offerings, and dangerous employee burnout.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Promoting your restaurant culture is an effective way to recruit the best restaurant employees. Most restaurants are trying to hire right now.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Restaurant365

MAY 16, 2022

In a job seekers market, often times it is the smaller restaurant operators that struggle the most because they simply can’t compete with the larger chain’s financial prowess. Many lack the brand power, the funds, and the resources necessary to recruit the seasonal help needed during these busy months. Start Early. Evaluate your needs.

Hiring 78

Hiring Recruiting Mobile Ordering Training 78

Restaurant365

MAY 22, 2020

Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator. Recruiting better candidates to re-engage your workforce. Recruiting where your potential employees are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Sling

MARCH 25, 2021

2) Recruit For Best Fit. Your business will develop its own preferred methods of finding employees , but the most important aspect of it all is recruiting the best fit for the group cohesion of your team. Once you’ve identified what your business needs, you can recruit accordingly. 17) Train For Group Cohesion.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive. This can lead to inefficient operations, sacrificed offerings, and dangerous employee burnout.

Hotels 78

Hotels Inventory Guest Recovery Point of Sale 78

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. Because of the complicated nature of human resources (HR) and the sprawling regulations surrounding payroll, HR and payroll can be a recurring headache for restaurant owners and operators. Tailor your hiring and recruiting practices.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Restaurant365

APRIL 26, 2022

Restaurant staffing shortages across the industry are impacting operating hours, the customer experience, and your bottom line. However, the restaurant staff shortage has now boosted labor to the top of the operational challenges list. Without enough staff, restaurants may have to cut operating hours.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Restaurant365

JANUARY 7, 2020

Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Start encouraging staff engagement as soon as possible with new hires by detailing training information even during the hiring process. What You Need to Retain the Employees You Hire.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Hot Schedules

FEBRUARY 23, 2022

Stories abound of restaurants seeing wait times skyrocket, hotels having to limit amenities, and retailers having to reduce operating hours due to lack of staff. Whether discounts on travel, events, retail shopping, or wellness shopping, giving employees greater access to products and services is an effective recruiting pitch.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Restaurant365

MAY 10, 2022

Restaurant staffing is currently top of mind for every operator. Some operators might worry that hiring too quickly can lead to hasty decisions and choosing the wrong candidates but recruiting faster does not mean that you ignore your standards. How can you improve your recruiting strategy and accelerate your speed to hire?

Recruiting 78

Recruiting Hiring Reference Email Marketing 78

Restaurant365

JUNE 15, 2021

The data is always there—but it’s up to you as an owner or operator to use it. Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. In this blog, Part 2 of 2, we explore critical restaurant KPIs about your BOH data to review for long-term profitability.

BOH 78

BOH FOH Point of Sale Back of House 78

Goliath Consulting

MARCH 19, 2021

With most restaurant operators in a tighter bind to find new talent, high employee turnover has come at a greater cost. Here we suggest five operators can reduce employee turnover. This is exactly how Ricky Girardi, previously director of HR and Training at a Chick-fil-A franchise, approached it,” Wang said. The Takeaway.

Recruiting 78

Recruiting Small Business Magazine Hiring 78

Restaurant365

MAY 7, 2021

It’s all restaurant owners and operators are talking about: the current staffing challenges in the restaurant industry. And while this is good news, most restaurant operators are having trouble staffing their restaurants to meet the rising demand for on-site dining. Staffing challenges existed pre-pandemic. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Restaurant365

SEPTEMBER 17, 2021

For instance, offering new opportunities and training to employees can help set them up for success in future restaurant management roles. Essentially, you want to provide employees with the opportunity to become proficient in different operational areas, while also connecting the task with how it impacts the restaurant’s success.

Hiring 78

Hiring Recruiting Training Communication 78

Restaurant365

MAY 13, 2020

Knowing how to reduce restaurant employee turnover and increase retention rates in your staff can save your restaurant money in the long term, with resources once wasted on constant hiring and training put to better use. A high employee turnover rate is a significant cost for restaurant operators. What is restaurant employee turnover?

Technology 88

Technology Hiring Communication Tip Distribution 88

Restaurant365

SEPTEMBER 16, 2021

For instance, offering restaurant accounting and operations training to employees can help set them up for success in future restaurant management roles. Providing employees with the opportunities to become proficient in these operational areas has many benefits. Hire with retention in mind. Automate the hiring process.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Restaurant365

SEPTEMBER 18, 2020

While the word culture might seem overused in human resources, ensuring that you don’t disrupt your current culture with an employee that doesn’t fit is extremely important to the successful operation of your restaurant business. Your long-term employees are your number one recruiting tool and can also be a great retention tool.

Hiring 97

Hiring Reference Recruiting Demo 97

Restaurant365

MARCH 15, 2022

Recruitment and retention strategies go hand in hand. Many restaurant operators don’t know their retention statistics, such as the average tenure in their restaurants or their turnover cost. Train your managers to hire the right employees. Part 3 focuses on retention. Why is employee retention important? You must make time.

Hiring 78

Hiring Cash Management Insurance Communication 78

Restaurant365

NOVEMBER 23, 2021

Digital solutions can help restaurant operators navigate labor issues like never before. He estimated that he needed more than 250 workers to operate the location well. Was it even possible to recruit that many people? “I This article was published in Nation’s Restaurant News. million views.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

The Restaurant Times

MAY 25, 2021

Cafe Layout/ Design: The layout or the design of the cafe has a significant impact on customer satisfaction and efficiency of operations. . Operations Plan. A good operations plan is vital for the success of your cafe. Training The Employees: Once you have the right employees, the main task is to train them.

Cash Management 52

Cash Management Employee Relations Point of Sale Email Marketing 52

Restaurant365

JUNE 17, 2020

Your restaurant operations include many different expenses, from food and beverage to utilities. Whether you are slowly scaling up operations again or moving from takeout and delivery only to limited dine-in, it is more important than ever to stay on top of your labor and payroll cost. Understanding labor and payroll cost.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Restaurant365

JULY 8, 2021

For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? The rise of ghost restaurants and virtual kitchens is leading many experts to predict that restaurant owners and operators are investing in off-premise to encourage future business growth.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Culinary Cues

JUNE 1, 2020

If these operators are unable to recover from the worst health and economic challenge in our lifetimes, then the future of the restaurant industry is truly in jeopardy. Unless our leaders have proximity or build proximity into their decisions, then it is very likely that those mom and pop operators will fall. It is that simple.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Restaurant365

JUNE 4, 2021

As a restaurant owner or operator, you always have restaurant profitability on your mind. Of course, there are small changes you can make in the short-term to benefit operations. However, much of improving your profitability requires the same discipline as it takes to create a new habit: improving operations incrementally over time.

Loyalty Program 78

Loyalty Program Point of Sale Inventory Customer Service 78

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. Yet stadium venues today — and really any other seasonal operation — are struggling to make their own talent execute with that same effectiveness. PLAY 2: Onboard & Train Your Seasonal Staff. Effective & Efficient Onboarding Training.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Restaurant365

DECEMBER 17, 2019

Success in the restaurant industry is notoriously difficult, and one main factor is that restaurants, even from the beginning, underestimate the amount of capital it takes to run operations. Restaurant Operating Costs. Before rushing to open your doors, you need to understand your restaurant costs. Rent and Building Fees.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Restaurant365

FEBRUARY 4, 2021

If you’re a restaurant owner or operator, COVID-19 brought tough challenges for your business in 2020. So it is important to use your restaurant operations reporting software to understand what is happening to cause your labor numbers. Cross-train Employees. Other increases come from a regular cost-of-living adjustment.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Restaurant365

MAY 30, 2022

Of course, technology and how it might help the industry chart a new path forward was top of mind for many chefs, operators, and professionals. . These latest innovations and enhancements will be of great value to our customers as they continue to optimize their post-pandemic operations.” . Recruit Your Team to Recruit .

2022 29

2022 Front of House Recruiting Back of House 29

MBB Hospitality

OCTOBER 2, 2019

They also offer assistance with developing operations and training documentation and franchisee recruitment marketing strategies. Some of our restaurant consulting services include menu design, staff training and food distribution.

Franchise 40

Franchise Franchising Employee Relations Travel 40

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. These increasingly popular restaurant employee classes and programs supplement traditional training and equip employees with extensive taste profiling for different types of food and cuisine in addition to beer, wine, and spirit tasting. Cross-contamination. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

EATER

MARCH 3, 2022

Founded in 1980, Herbalife employed the classic MLM model by signing up “independent distributors” who have two responsibilities: to sell the company’s protein powders and nutritional supplements, and to recruit others to become Herbalife distributors. I really loved the owner, she was really charismatic, and the shakes tasted really good.”

Recruiting 115

Recruiting Small Business Social Media Consumer Goods 115

Restaurant365

FEBRUARY 11, 2021

A high turnover rate translates to a high turnover cost, impacting your team morale, operations, and your bottom line. Of course, there have always been strategies available for restaurant operators to improve their restaurant staff retention rate. Sales have decreased for operators, leaving less funds for wage or benefit increases.

Recruiting 78

Recruiting Hiring Website Management Social Media 78

7 Shifts

NOVEMBER 19, 2019

Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales. To determine labor cost as a percentage of operating costs, simply replace gross sales with total costs in the equation. Benefits (Health Care, Employee Discounts, etc.). Paid Time Off (Vacations and Sick Days).

Management 253

Management Management Employee Relations Restaurant Law 253