Lavu

MARCH 6, 2020

To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. The aim is to encourage repeat customers and cultivate customer loyalty. Integrating POS systems on mobile devices.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Focus POS

DECEMBER 11, 2019

Menu and order Customization. According to a consumer study by Deloitte , the number one factor that influences consumers when selecting a restaurant is menu options and order customization. Self-service kiosks for example, engage customers and make them part of their experience giving them freedom to easily customize their own orders.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Qu

APRIL 24, 2023

Implementing more nimble, digital-forward technology is no longer “nice to have” for quick serve and fast-casual restaurants. As Freebirds World Burrito chief technology officer (CTO) Dawn Gillis told us, fear of the unknown often keeps restaurant operators from making critical steps towards tech advancement.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Online ordering. Loyalty program.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Is it ultra-easy and intuitive for customer use?

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Bingage

APRIL 14, 2021

Then being a restaurant owner, why wouldn’t you prefer the latest restaurant technology for the business’s smooth operation & long-term growth. To be updated and evolv e the latest technology, POS software is being designed for this purpose. Everything is now digitalised! What is Restaurant POS software?

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. 42% of restaurants plan to invest in customer loyalty programs. BrightLocal ) .

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. With a simple scan of the code, customers can view the restaurant's menu and place orders directly from their mobile devices.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

Modern Restaurant Management

JANUARY 13, 2020

Thanks to the availability of affordable software and other technology, many goals can best be reached by automating repetitive, time-intensive operations, such as with payroll processing and tip allocation. Other areas that are easy to automate with the right software solutions include: Online ordering with POS integration.

2020 189

2020 Website Management Online Ordering Point of Sale 189

Focus POS

AUGUST 6, 2019

Here are three reasons omnichannel affects restaurants: Ordering Convenience. Customers expect the ultimate in ordering convenience. Make yourself visible and easy to do business with by leveraging an online ordering solution. Loyalty and Rewards. Consistent Branding. Theory vs. Practice.

Mobile Ordering 74

Mobile Ordering Loyalty Program Online Ordering POS 74

Goliath Consulting

MARCH 28, 2022

PayPal allows customers to pay with their smartphone or for online orders. Starbucks’ mobile app allows users to pay with PayPal instead of their Starbucks rewards card or their physical credit and debit cards. Restaurants can also use app payments as a way to start a loyalty program, as mentioned in our last blog.

Fast Casual 78

Fast Casual Mobile Ordering Online Ordering Loyalty Program 78

Cheetah

MAY 1, 2020

Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food. What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money. For the free form visit here.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Restaurant365

JANUARY 7, 2020

The new tool many restaurants are turning to, in order to improve employee retention and engage with today’s modern workforce? Overview of How Employee Mobile Apps Have Improved Restaurant Management. Ways Restaurant Mobile Apps Improve Engagement. There are four main ways a mobile app can revolutionize staff retention.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Cheetah

SEPTEMBER 8, 2019

Get acquainted with their tastes and preferences, and make food and wine recommendations based on their likings. Customer data collection, whether you do it yourself by speaking directly to guests or by inviting them to interact with a customized mobile app, will empower your marketing efforts and help you interact with guests more effectively.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Modern Restaurant Management

JULY 20, 2021

COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. More than two thirds (69 percent) of consumers say it is still their preferred method, compared to 9 percent who want to order through their phone. While many younger people have embraced digital order and pay, older ones haven’t.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Cheetah

SEPTEMBER 8, 2019

Get acquainted with their tastes and preferences, and make food and wine recommendations based on their likings. Customer data collection, whether you do it yourself by speaking directly to guests or by inviting them to interact with a customized mobile app, will empower your marketing efforts and help you interact with guests more effectively.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Focus POS

OCTOBER 7, 2019

With a smaller, lighter, portable tablet platform, your staff can take orders and process payments from anywhere in your establishment, and they will have at their fingertips the power to boost sales and customer satisfaction. There are many reasons to consider adding tablets to your technology profile. Line Busting.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

Restaurant365

JULY 29, 2021

Use of automation and self-service for both in-store ordering and drive-thrus. Increased focus on restaurant loyalty programs or custom mobile apps. Whether that was changing the scheduling of timing of your payments or changing order frequency to adapt to new inventory usage, it is time to revisit these terms.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Restaurant365

DECEMBER 2, 2019

Cloud-based technology is especially important if you run multiple concepts or multiple units as it allows you to access and control information across locations. Manual inventory control can be streamlined with counting on a tablet or mobile device. Controlling your food costs.

Management 97

Management Management Point of Sale Inventory 97

Restaurant365

DECEMBER 4, 2020

In addition to addressing customer concerns about dine-in in general, you may want to consider implementing technology changes that allow for social distancing protocols. Keeping up with the rise of mobile. Restaurant websites and online restaurant menus should be mobile responsive.

2021 78

2021 Operations Mobile Ordering Social Media 78

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. It can then alert wait staff when orders are ready. Flexibility.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. But moving to a delivery- only model has been made possible recently by advances in technology and changes in consumer habits. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurant management software. . Restaurant management software is one of the constantly changing technologies in the restaurant industry.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. Customers can also continue to leverage the Company’s e-commerce portal SGProof.com in markets where available for online ordering and self-service.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Restaurant365

FEBRUARY 25, 2020

Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. To improve your profitability, consider not only strategies to boost sales, but also new technology solutions to save time and increase efficiency within your restaurant.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

MBB Hospitality

NOVEMBER 28, 2023

These narratives build customer loyalty and can be the defining factor that keeps your tables filled. This includes optimizing your inventory to reduce waste, negotiating with suppliers for better rates, and employing technology to streamline operations. Use data analytics to understand dining trends and optimize menu offerings.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Focus POS

FEBRUARY 10, 2022

When you’re considering new restaurant technology, it’s tempting to shop around for different restaurant tech stack components, especially if you’re trying to be cost-conscious. The customer experience can be improved with the help of an all-in-one POS system that includes the right technology. Not sure where to start? Labor costs.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

OneDine

SEPTEMBER 26, 2023

In this blog post, we will unveil five top secrets that every restaurant owner should know to thrive in the competitive culinary landscape. Embrace Loyalty Programs: Cultivating Loyal Customers Loyalty programs are an invaluable asset for any restaurant seeking to build a loyal customer base.

Loyalty Program 52

Loyalty Program Social Media Sustainability Waste 52

Focus POS

APRIL 14, 2020

Currently, conveniences like online ordering and delivery services are most popular. Another popular customer convenience is a loyalty program, to keep current customers coming back, and gain data while you do. Advanced technology can help you improve accuracy and streamline services. Scalable Technology Solutions.

Point of Sale 129

Point of Sale Loyalty Program Customer Service Customer Experience 129

Focus POS

MAY 5, 2020

These powerful solutions give you a bird’s-eye view into your restaurant—even when you aren’t on site—so you can forecast, schedule and order more efficiently. If you aren’t convinced, here are five reasons why you should implement POS technology this year: Simplify Inventory Control.

POS 120

POS Point of Sale Mobile Ordering Inventory 120

Goliath Consulting

FEBRUARY 25, 2020

If you’ve been keeping up with our blog posts you’ve probably read what we had to say about millennial food trends in “Our Most Anticipated 2020 Food Trends List.” Integration with technology is going to be the key to attracting this generation. But what about Gen Z, the so-called digital generation? Offer connections.

Social Media 84

Social Media Consumer Goods Loyalty Program Customer Service 84

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. This blog provides an organised overview of the key metrics multi-site restaurant brands should track. To help you out, we’ve put together this comprehensive guide on restaurant metrics.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52