7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Goodreads: 4.09

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

MAY 12, 2022

I get it, profit in restaurants is sometimes hard to come by. Restaurants get hit from all angles so when there is a chance to push the envelope on pricing – many do. These are the restaurants where dining is much, much more than just consuming food. It’s so hard to make money on that 10 oz. Prime Filet or 14 oz.

Pricing 352

Pricing Training Consumer Goods Customer Experience 352

Culinary Cues

OCTOBER 19, 2020

Working backwards from a finished plate of food – cooks must prioritize work based on how long each step will take, as well as pacing of a ‘la minute work on the line to ensure that every dish on an order is ready at the precise time for plating. [] STRATEGIC PLANNING.

Restaurant Law 444

Restaurant Law Communication Café Take-out 444

Culinary Cues

SEPTEMBER 15, 2022

With more than one million restaurants in the US we can flip a coin and hope for the great, will likely step through the doors of good, and far too often settle into the mediocre. So, just in case the information is not well known to some – here is the BEST OF Restaurant 101, a good start. [] START WITH KNOWING THE MARKET.

Fine Dining 392

Fine Dining Front of House Customer Service Customer Experience 392

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. From big, important ideas to use-today tactics, here are the best takeaways we heard on Season One of the Restaurant Growth Podcast. Restaurant owners do so much.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. If your restaurant was forced to shut down during the worst of the pandemic, then you’re not alone. Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang. Set a budget ??

Events 351

Events Social Media Kitchen Safety Seating 351

Culinary Cues

APRIL 1, 2020

Desperation has sunk in for those of us in the restaurant business. Some try and paint a brighter picture by projecting that as soon as the quarantine is lifted – people will return in droves to their previous lifestyle and fill those empty restaurant seats. THE RESTAURANT BUSINESS IS ESSENTIAL TO OUR ECONOMY.

Waste 498

Waste Cash Management Entertainment Take-out 498

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. So, how can you do this?

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Culinary Cues

DECEMBER 3, 2022

My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. A light day in terms of events, but the restaurant is capped on reservations. Can’t make it in.”

Back of House 337

Back of House Hotels Front of House Book 337

Culinary Cues

MAY 15, 2021

The restaurant industry continues to be devastated – not just as a result of the pandemic but because the pandemic brought underlying issues to the surface. The glory days of the restaurant industry have been laid to rest and they may never return to any semblance of normalcy. How will we react?” What if……happens?

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

7 Shifts

OCTOBER 9, 2020

This rise in digital interactions has made it critical for restaurants to have well-designed websites. This rise in digital interactions has made it critical for restaurants to have well-designed websites. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Culinary Cues

MAY 19, 2022

Jake didn’t even spend much time at the expo station until this first group of reservations was well underway – the line could handle it quite well. The early crowd sputtered in – parties of two mainly, usually no appetizers – they got down to business with the less expensive entrees and a cocktail.

Seating 374

Seating Dine-in Seasonal Menu Leadership 374

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling?

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. 6 Tips on Creating a Winning Restaurant Newsletter. 10 Restaurant Newsletter Ideas. 6 Tips on Creating a Winning Restaurant Newsletter. 10 Restaurant Newsletter Ideas.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. You may have the finest ingredients, the friendliest staff, and a picture-perfect venue, but if your restaurant isn't getting noticed, all that hard work will go to waste. Did you know that over 35% of restaurant customers in the U.S.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Culinary Cues

SEPTEMBER 8, 2020

If you fit the mold – then you possess a special value reserved for just a few, value that – to the chef goes way beyond the ability to prepare breakfast items. There can occasionally be room for a creative dish or two, but when it comes to breakfast – most restaurant guests are looking for well-executed familiarity.

Back of House 518

Back of House Dine-in Restaurant Law Ordering 518

Culinary Cues

AUGUST 14, 2020

There are lessons to be learned that are often overlooked. Growth seems to be one of those markers that define a successful business, yet there is ample evidence that growth can be a deterrent to success. So why is this so? It’s all about power and fear of losing it. The question is” “Does it need to be this way?”

Small Business 371

Small Business Leadership Customer Service Communication 371

Culinary Cues

DECEMBER 30, 2019

I have the privilege of working with many different restaurants and food businesses. The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. So why does it sometimes go wrong?

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

QSR Automations

APRIL 17, 2024

That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience. In their latest report, Nation’s Restaurant News stated that a whopping 96% of operators said technology would be important for meeting key objectives in 2024. Join our blog list for monthly updates: Subscribe!

Technology 52

Technology Front of House Back of House Social Media 52

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year. But, these can cost your restaurant quite a bit. Drives More Revenue.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Culinary Cues

JANUARY 3, 2020

They have likely worked at nearly every busy restaurant in the area and are known to all. They are quiet and reserved, no one in the restaurant seems to have a clue about them and as a result there is no shortage of illicit theories of shady pasts, possible criminal records, and worries about when they might snap.

Uniforms 393

Uniforms Presentation Hiring Book 393

Modern Restaurant Management

JUNE 4, 2021

Finding a restaurant today is typically accomplished by typing in search terms like “Italian restaurant near me.” ” From there, the majority of people look at only the top three to six results served up by Google and other search engines to select their restaurant of choice. Last year alone there were 6.9

SEO 230

SEO Website Management Online Ordering Mobile Ordering 230

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling?

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Clover - Restaurants

APRIL 16, 2024

However, before you fully embrace an automatic gratuity model at your restaurant, it’s important that you understand applicable federal and state laws. An automatic gratuity, on the other hand, is technically a service charge–that’s how the IRS defines it –and you’ll need to report it separately from tips when doing your taxes.

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

The Rail

OCTOBER 18, 2022

And more and more restaurants and hospitality businesses are turning to chatbots to assist customers with everything from placing orders to managing reservations. Artificial Intelligence in Restaurants. Artificial intelligence is already making an impact in the restaurant industry, such as reputation management.

Online Ordering 96

Online Ordering Allergens Customer Experience Reservations 96

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. And the big restaurant brands are only getting bigger , making it even harder to stand out. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Bingage

APRIL 14, 2021

Then being a restaurant owner, why wouldn’t you prefer the latest restaurant technology for the business’s smooth operation & long-term growth. We all are aware that, Restaurant business owners are now adopting effective solutions that can automate operational work, minimise physical burden and improve business sales.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Future Food

OCTOBER 5, 2021

However, creative food and hospitality operators have managed to innovate, stay agile, plan for the end in sight and have reinvented their business in order to prepare for the huge demand that has been building up and will let rip once the lockdowns end. EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES.

Food 144

Food Café Customer Service Communication 144

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. An app-first experience for restaurant chains.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Goliath Consulting

JUNE 23, 2023

In today’s ever-evolving technological landscape, the restaurant industry stands poised to embrace innovation and transformation. Artificial intelligence (AI) has emerged as a groundbreaking tool that is revolutionizing the way restaurants operate.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places.

Social Media 213

Social Media Food Safety Cash Management Kitchen Safety 213

Restaurant365

OCTOBER 29, 2021

Your back-office restaurant technology can be used to help grow both guest loyalty and your business. Restaurants are devoting time, energy, and marketing resources to improve the customer experience. Ultimately, many of the same things that help your guest experience also end up helping support restaurant operations as well.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Restaurant365

JUNE 9, 2021

Data drives successful restaurants. You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Both BOH and FOH restaurant KPIs deserve a closer look to help protect your profitability. Restaurant KPIs impacting a profitable front of house.

FOH 78

FOH BOH Front of House Back of House 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant Clicks

OCTOBER 4, 2021

This upscale Old Vegas-style restaurant has a menu centered around in-house aged, corn-fed beef plus Italian specialties, so if you’re not a big fan of steak and are visiting with someone who is, you’ll both walk away happy. It’s best to make a reservation; however, you may find seats at the bar if you arrive without one.

Hotels 125

Hotels Reservations Website Management Dine-in 125

The Restaurant Times

JANUARY 14, 2022

This calamitous state of affairs emphasizes the dire need for an improved food management system. A study in the US shows that restaurants, grocery stores, and foodservice companies are the 2nd highest generator (40%) of food waste in the country. Step-by-step Guide For Starting A Waste-Free Restaurant In The US.

Waste 98

Waste License Loyalty Program Website Management 98

Tableo

JUNE 21, 2023

Restaurants must use cutting-edge culinary methods that push the boundaries of conventional cuisine if they want to satisfy customers’ expectations and stand out in a crowded market. Assuring perfectly cooked proteins – allows chefs to attain precise doneness levels through careful temperature management.

Reservations 40

Reservations Mobile Ordering Innovation Online Ordering 40