Culinary Cues

JANUARY 3, 2023

This love is what we call “hospitality”. Hospitality is not something you do; it is who you are. Hospitality is what makes the experience of dining special, and it is most definitely what brings people back. Hospitality needs to be our most important essential ingredient that is used freely throughout the organization.

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Hospitality Customer Experience Customer Service Small Business 373

Future Food

NOVEMBER 4, 2020

Hospitality Mindset – It’s All About The Customer. The Business of Food starts with thinking about hospitality – I call it a Consumer-First Approach. Food and hospitality spend across the globe is on the rise, with all sectors vying for the food-dollar. Time and time again, this presents as a memorable experience-proposition.

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Hospitality Customer Service Customer Experience Fine Dining 148

Squirrel Systems

MARCH 8, 2024

From the kitchen to the dining room, robots are revolutionizing how meals are prepared, served, and even created. This blog post will explore the current state of robotics in restaurants, examine its benefits and challenges, and speculate on how this technology might evolve.

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Culinary Cues

MARCH 3, 2021

” -Danny Meyer – Union Square Hospitality. . ” -Danny Meyer – Union Square Hospitality. Any reasonable person would look at these situations, scratch his or her head and wonder what in the world was everyone thinking. This was the restaurant world, or at least part of it, prior to the pandemic. Magazine: [link].

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Dine-in Small Business Seasonal Menu Café 415

Culinary Cues

APRIL 15, 2023

All good intentions – they want to create full or partially full dining rooms for restaurants in need. We want to make a respectable living, but there are few aspirations of wealth – our reward is feeling good about the product we produce, the service we offer, and the joy that can be passed on to those who chose to dine with us.

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Culinary Cues

AUGUST 21, 2023

Suddenly patrons were standing in long lines not just for the food and ambience, but to catch a glimpse of the chef in his (or noticed better late than never) or her starched chef whites wearing a smile and walking through the dining room like a member of royalty. People traveled cross country to experience these chef extravaganzas.

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Culinary Cues

JULY 16, 2022

Dick Cattani was a monumental figure in the business of food hospitality. Midway through my career I returned to my alma mater as an instructor and eventually dean of their hospitality and culinary programs. I worked with Dick who was known as a terrific listener, mentor, and problem solver. It makes me tired, sad, and concerned.

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Front of House Back of House Education Leadership 364

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. However, food and service will always be at the heart of hospitality. Food, hospitality and the customer experience will continue to rely upon execution of excellence and the hot pursuit in the very definition of it.

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Culinary Cues

JUNE 14, 2022

fell in the category of “fine dining”. Now I mention these statistics because they will help to frame what the future may hold for the industry and those considering a career in kitchens and dining rooms across the country. Why would I choose to support a locally owned restaurant? The overall industry employed more than 15 million U.S.

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Fine Dining Food Supply Customer Service Presentation 468

Culinary Cues

DECEMBER 26, 2020

The most challenging part of difficult times is living in the moment. Today is what gives us the most angst since we live in uncharted territory with all of the unpredictable factors that align with it. Ah, but TODAY is the tough one. How will we get through this, what else can possibly happen, will we survive to see those brighter times?”

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Fine Dining 2008 Kitchen Safety Customer Experience 473

Culinary Cues

SEPTEMBER 1, 2023

How powerful is a complete dining experience and what exactly is it? An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. Is your ventilation system designed to push positive kitchen odors to the dining room or outside the entrance?

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Fine Dining Dine-in Front of House Design 313

Culinary Cues

MAY 28, 2022

Those who spend their days in the kitchen, or the dining room do so sometimes out of necessity, but oftentimes because it is what they love to do – to create and bring a little joy to other’s lives. The dining room staff face some different marks in time that establish them as “prepared”. Bob Ehrlich.

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Front of House Back of House Employee Relations Small Business 318

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Zoobibi in Hawthorn, Melbourne Image via A chronicle of Gastronomy.

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Culinary Cues

MARCH 26, 2022

These are the restaurateurs who call me up and ask: “My dining room is full, why am I not making any money?”. [] NOT UNDERSTANDING HOW TO PLAN EFFECTIVE MENUS. Spoiler alert – nothing could be further from the truth. It really isn’t hard to know what to do – it has all been done before. Training ALWAYS pays back in dividends.

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Cash Management Social Media Restaurant Law Communication 364

Culinary Cues

SEPTEMBER 15, 2022

Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. It all matters – education level, income bracket, age range, frequency of dining, and food and wine preferences. [] KNOW WHAT YOU WANT TO BE AND HOW YOU WANT TO BE PERCEIVED. Don’t try to be something that you are not.

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Fine Dining Front of House Customer Service Customer Experience 390

Future Food

MAY 20, 2020

Five Food & Hospitality Trends for a Post-Lockdown World. The pandemic has been a catalyst for change in the food and hospitality industry. Innovation & Creativity Not since 2008’s GFC have we seen such a squeeze on the hospitality industry.

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7 Shifts

JULY 24, 2020

Setting the Table: The Transforming Power of Hospitality in Business. ?? Topics: Hospitality; hiring and training staff; building workplace culture. ?? Award-winning restaurateur Danny Meyer (Union Square Cafe, Gramercy Tavern, Shake Shack) cooks up hospitality magic in his best-selling book, Setting the Table. Goodreads: 4.09

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Book Management Management Restaurant Law 370

Culinary Cues

MAY 21, 2023

So, I thought from what I know, and what I have experienced, I would take a hard look at the good, the bad, and the ugly (the theme song from the movie is playing in my head). Equipment in the kitchen like combi-ovens, sous vide circulators, and cook/chill for large scale operations have made us more efficient and consistent.

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Technology Social Media Back of House Front of House 333

Typsy

APRIL 12, 2021

In this blog post, guest contributor Cora Gold looks at five cafe trends set to dominate the market in 2021 based on what consumers expect from their dining experiences. As parts of the world lean back into normalcy, everyone’s looking forward to spending more time at their local cafes.

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Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. The restaurant industry is being hit extraordinarily hard, unlike any other time in recent history.

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White Paper Certification Food Safety Food Supply 519

Future Food

APRIL 17, 2019

Positioning Your Shopping Centre’s Food & Hospitality For The Future. FOOD, HOSPITALITY, ENTERTAINMENT & BEAUTIFUL SPACES! As Shopping centres are changing rapidly, food and hospitality is central to the business case, physical environments are crucial in creating the Centre’s Point of Difference (P.O.D.).

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Hospitality Food Entertainment Retail 92

Future Food

MARCH 5, 2019

Customers Demand Authentic Hospitality Experiences - Every time Let’s start off by saying that commercial hospitality is everywhere we look. Over the past two months, I’ve had some great authentic dining experiences across a number of industry sectors, here are some that I would like to share with you….

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Customer Experience Hospitality Coaching Customer Service 99

Future Food

DECEMBER 15, 2020

Food & Hospitality Restaurant Openings & a Taste of What Was 2020. The food and service were both excellent, staff were well trained and practiced the art of true restaurant hospitality. Coogee in Common Image Via Broadsheet. With this level of efficiency, I knew the evening was going to be good one; and it was.

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Hospitality 2020 Food Hotels 78

Culinary Cues

APRIL 18, 2023

The Union Oyster House in Boston is one of the oldest continuously operating restaurants in America – The Kennedy’s loved to dine there and some of our founding fathers enjoyed oysters at their oyster bar. ‘The times they are a changin’, proclaimed Bob Dylan in 1964. His words seem quite relevant today. A great story.

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Food Truck Back of House Education Training 318

Restaurant365

APRIL 16, 2021

Online ordering is growing 300% faster than dine-in traffic and has become a lifeline for many restaurants. Not only can it save you serious money, according to Hospitality Technology, 70% of consumers prefer to order directly from a restaurant. Off-premises dining has become an essential part of people’s lives.

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Online Ordering Blog Ordering Front of House 78

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. ConnectSmart® Host: Putting the ‘Hospitality’ in Host While ConnectSmart Kitchen is revolutionizing the back-of-house, ConnectSmart® Host is busy elevating the front-of-house experience.

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Technology Front of House Back of House Social Media 52

Future Food

MAY 5, 2020

Hospitality in Australia Emerging from under the Pandemic Restrictions Staying positive, finding the silver lining & planning for the ‘next normal’. Image via Frameweb. A more apt description for rapidly changing near future is the ‘next normal’ and the next and the next.

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Hospitality Point of Sale Customer Service Customer Experience 88

Culinary Cues

NOVEMBER 27, 2020

He taught me that dining in a restaurant is best when it is part of a total experience that encompasses all of the human senses. We are a blend of our experiences and the people whom we let in to our lives. Everyone and everything influences the personal and professional product that we become. I took his advice.

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Influencer Hotels Education Hiring 486

Future Food

OCTOBER 5, 2021

The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. Secondly, we have cashed-up customers who are hungry for hospitality, let’s call this demand.

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Food Café Customer Service Communication 144

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

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Social Media Hiring Website Management Hospitality 450

Culinary Cues

OCTOBER 27, 2020

It makes no difference if it is a 4-diamond restaurant offering fine dining, a quality pizza shop, a bakery, or a hospital foodservice – discipline, pride, and results are closely aligned. A well-run kitchen is not a free-form environment where every cook does his or her own thing or moves to the beat of his or her own drum.

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Uniforms Airlines Food Order Fine Dining 462

Clover - Restaurants

MAY 21, 2024

We’ve already covered restaurant marketing strategies in depth on our blog, but here are a few quick tips to help you net travelers’ business: Build out your website with helpful information about your business’s concept, hours, and parking/transit options. Show gratitude to hospitality employees who recommend your establishment to guests.

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Travel Tourism Social Media Website Management 52

Culinary Cues

JULY 4, 2021

On top of this – restaurants are offering wages that were unheard of pre-pandemic and still employees are not inclined to return to kitchens and dining rooms. Prices of raw materials and labor, of course, have gone through the roof and there is no end in sight. The quick fix may just be a dramatic change in how we plan and present our menus.

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2021 Food Supply Seasonal Menu Supplies 494

Future Food

AUGUST 26, 2020

Outdoor Dining is a way of life & a way forward for Food & Beverage. Such is the deep, almost primal, desire for outside hospitality that every time a sandwich/milk bar puts out a couple of tables and chairs on the footpath right next to the parked cars, they are always being used. People love eating and drinking outside.

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Culinary Cues

MAY 27, 2023

TECHNOLOGY AND RESTAURANT CULTURE Learning to live with technology and stay in control is essential. We need to embrace the good and understand the bad and the ugly. Here are some thoughts on what might be done in this regard. [] MAINTAINING FOCUS: Cellphones off while at work is a reasonable standard if it is equitably enforced.

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Technology Front of House Social Media Back of House 345

Culinary Cues

SEPTEMBER 20, 2020

How you play the game in the process of winning is critical, as is the sportsmanship that allows people to get past defeat with honor and grace while taking the time to positively recognize those who administered that defeat. Well-run organizations – in this case a kitchen, are built to win. This is what great organizations and great teams do.

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Fine Dining Coaching Dine-in Café 407

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. How to Succeed as a Restaurant Employee: Top Qualities : Learn how to succeed as a restaurant employee and set your hospitality career up for growth and success. Can't find what you're looking for?

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FOH BOH Social Media Fine Dining 195