Social Hospitality

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. Here are 9 hospitality sales tips that combine classic techniques with modern practices. Local seasonal events have always been among the top sales tactics for the hospitality industry.

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Hospitality Marketing Social Media Hotels 195

Culinary Cues

AUGUST 21, 2023

Suddenly patrons were standing in long lines not just for the food and ambience, but to catch a glimpse of the chef in his (or noticed better late than never) or her starched chef whites wearing a smile and walking through the dining room like a member of royalty. The entire experience was elevated and so were prices.

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Back of House Food Supply Government Dine-in 390

Social Hospitality

MAY 6, 2020

The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances. Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time.

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Hospitality Airlines Healthcare Hotels 195

Future Food

NOVEMBER 4, 2020

Hospitality Mindset – It’s All About The Customer. The Business of Food starts with thinking about hospitality – I call it a Consumer-First Approach. Food and hospitality spend across the globe is on the rise, with all sectors vying for the food-dollar.

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Hospitality Customer Service Customer Experience Fine Dining 148

Squirrel Systems

MARCH 8, 2024

From the kitchen to the dining room, robots are revolutionizing how meals are prepared, served, and even created. This blog post will explore the current state of robotics in restaurants, examine its benefits and challenges, and speculate on how this technology might evolve.

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Hospitality Kitchen Safety Food Safety Front of House 52

Culinary Cues

DECEMBER 26, 2020

The most challenging part of difficult times is living in the moment. Today is what gives us the most angst since we live in uncharted territory with all of the unpredictable factors that align with it. Ah, but TODAY is the tough one. How will we get through this, what else can possibly happen, will we survive to see those brighter times?”

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Fine Dining 2008 Kitchen Safety Customer Experience 475

Culinary Cues

SEPTEMBER 15, 2022

We can all choose to be great at what we do; choose to master our craft and create outstanding experiences for guests and co-workers alike, or we can choose to shrug our shoulders and surrender to mediocrity. Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. Plain and simple.

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Fine Dining Front of House Customer Service Customer Experience 392

Culinary Cues

JUNE 14, 2022

fell in the category of “fine dining”. Now I mention these statistics because they will help to frame what the future may hold for the industry and those considering a career in kitchens and dining rooms across the country. Why would I choose to support a locally owned restaurant? The overall industry employed more than 15 million U.S.

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Fine Dining Food Supply Customer Service Presentation 468

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

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Customer Service Customer Experience Online Ordering Loyalty Program 369

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. The ‘whole experience’ is what matters. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. However, food and service will always be at the heart of hospitality.

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Hospitality 2020 Food Point of Sale 145

Culinary Cues

MARCH 26, 2022

These are the restaurateurs who call me up and ask: “My dining room is full, why am I not making any money?”. [] NOT UNDERSTANDING HOW TO PLAN EFFECTIVE MENUS. Develop your standards, teach your standards, execute your standards, measure your standards, and solicit feedback on how those standards sit with customers, vendors, and staff.

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Cash Management Social Media Restaurant Law Communication 366

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

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Book Management Management Restaurant Law 370

Culinary Cues

MAY 21, 2023

So, I thought from what I know, and what I have experienced, I would take a hard look at the good, the bad, and the ugly (the theme song from the movie is playing in my head). Equipment in the kitchen like combi-ovens, sous vide circulators, and cook/chill for large scale operations have made us more efficient and consistent.

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Technology Social Media Back of House Front of House 335

Culinary Cues

APRIL 18, 2023

The Union Oyster House in Boston is one of the oldest continuously operating restaurants in America – The Kennedy’s loved to dine there and some of our founding fathers enjoyed oysters at their oyster bar. ‘The times they are a changin’, proclaimed Bob Dylan in 1964. His words seem quite relevant today. A great story.

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Food Truck Back of House Education Training 319

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Let us be clear from the outset, it is all about sales.

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Hospitality Point of Sale Café Customer Service 78

Culinary Cues

OCTOBER 27, 2020

My experience, and I will note that it may not be everyone’s experience, is that kitchens tend to attract a broad array of staff members who come from environments where discipline is not always the norm. There is comfort in the ability to achieve concrete objectives – a well-prepared plate of food and a satisfied customer.

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Uniforms Airlines Food Order Fine Dining 463

Future Food

MAY 20, 2020

Five Food & Hospitality Trends for a Post-Lockdown World. The pandemic has been a catalyst for change in the food and hospitality industry. Customers in restaurants, cafes and fast-food venues will be very sensitive to health and hygiene and as such, they will translate messy to unhygienic.

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Hospitality Food Customer Service Food Order 113

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. The restaurant industry is being hit extraordinarily hard, unlike any other time in recent history.

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White Paper Certification Food Safety Food Supply 519

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

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Management Management Kitchen Safety Front of House 398

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Food Service, Kitchen, & Hospitality Tech.

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Front of House Back of House Kitchen Safety Food Safety 370

Culinary Cues

FEBRUARY 22, 2021

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. Sorry – just trying to be realistic.

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2022 Food Truck Merchandise Point of Sale 375

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

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Social Media Hiring Website Management Hospitality 450

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience. Join our blog list for monthly updates: Subscribe!

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Technology Front of House Back of House Social Media 52

Clover - Restaurants

MAY 21, 2024

They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. And remember: Always use a professional tone and appropriate spelling and grammar when replying to customers. Business travelers?

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Travel Tourism Social Media Website Management 52

Restaurant365

APRIL 16, 2021

Online ordering is growing 300% faster than dine-in traffic and has become a lifeline for many restaurants. With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. Captures Valuable Customer Data.

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Online Ordering Blog Ordering Front of House 78

Future Food

OCTOBER 5, 2021

The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. Secondly, we have cashed-up customers who are hungry for hospitality, let’s call this demand.

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Food Café Customer Service Communication 144

Culinary Cues

SEPTEMBER 30, 2021

So, here is what we know and what we must learn to work with: [] COVID PROTOCOLS WILL LIKELY BE WITH US FOR SOME TIME: You’re tired of it, your employees are tired of it, and your customers are tired of, but it is the second-best tool in your toy chest (next to the vaccine) to help keep this pandemic under control and keep everyone safe.

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Food Supply Employee Relations Kitchen Safety Social Media 416

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Add photos and videos to show customers what they can expect. Online ordering - Ditto.

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Design Social Media Mobile Ordering Online Ordering 398

Typsy

MAY 11, 2021

As your restaurant looks forward to offering in-person dining again, you may want to try innovative approaches to customer experience. Even though investing in technology can be a little daunting at first, it will help improve your customer service as well as help your restaurant grow and succeed.

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Technology Loyalty Program Customer Experience Customer Service 183

Future Food

MAY 5, 2020

Hospitality in Australia Emerging from under the Pandemic Restrictions Staying positive, finding the silver lining & planning for the ‘next normal’. Image via Frameweb. A more apt description for rapidly changing near future is the ‘next normal’ and the next and the next.

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Hospitality Point of Sale Customer Service Customer Experience 88

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. How to Succeed as a Restaurant Employee: Top Qualities : Learn how to succeed as a restaurant employee and set your hospitality career up for growth and success. Can't find what you're looking for?

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FOH BOH Social Media Fine Dining 195

Future Food

APRIL 17, 2019

Positioning Your Shopping Centre’s Food & Hospitality For The Future. FOOD, HOSPITALITY, ENTERTAINMENT & BEAUTIFUL SPACES! As Shopping centres are changing rapidly, food and hospitality is central to the business case, physical environments are crucial in creating the Centre’s Point of Difference (P.O.D.).

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Hospitality Food Entertainment Retail 92

Future Food

DECEMBER 15, 2020

Food & Hospitality Restaurant Openings & a Taste of What Was 2020. Here we highlight a few of the many new ones (and can’t wait to try) and share a recent food experience at Ish in Melbourne. Here we highlight a few of the many new ones (and can’t wait to try) and share a recent food experience at Ish in Melbourne.

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Hospitality 2020 Food Hotels 78

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. Its user-friendly interface makes it easy to manage waitlists, handle special requests, and seat customers strategically to maximize capacity without compromising customer satisfaction.

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Front of House Back of House Social Media Fast Casual 52

Future Food

MAY 25, 2021

Investing in Hospitality Training and Staff Well-being at Work As the world opens-up again after months of continuous lockdown – pubs, cafes, restaurants and even nightclubs welcome back patrons. This article is one in a series of industry-focused blogs called the ‘Hospitality Mindset’.

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Customer Service Small Business Food Safety Training 148

QSR Automations

APRIL 29, 2024

In the fast-paced world of corporate hospitality, concessions, and quick service, the ability to efficiently manage high volumes of orders is paramount. Corporate Hospitality and Dining Imagine effortlessly handling a surge of orders while maintaining top-tier product quality; ConnectSmart® Kitchen makes this a reality.

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Social Media Demo Food Customer Service 52

The Restaurant Group

APRIL 21, 2024

Running a restaurant, whether it’s a fine dining, quick service, bar, bistro, or cafe venue, involves a gamut of essential activities. With over 30 years of real-world experience in the restaurant and hospitality consultancy business, we are sought after by operators and investors who want to maximize their ROI and growth.

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Food Supply Fine Dining Seasonal Menu Equipment 78