Culinary Cues

DECEMBER 17, 2020

There are short-term band aid solutions such as takeout, delivery, or even conversion into retail markets where wine inventories and local necessities take over space once occupied by diners, but they are not a replacement for a steady turn of tables. These restaurants rely on linen companies for this service as they rent all of the above.

Uniforms 470

Uniforms Cash Management Brewery Consumer Goods 470

Modern Restaurant Management

SEPTEMBER 10, 2021

Combining a shortage of customers and employees as a result of the COVID-19 pandemic with the ongoing flux of health code restrictions, restaurants are struggling to drive traffic and relevance within respective customer bases. The advantages of hologram technology aren’t limited to novelty, either.

Entertainment 190

Entertainment Social Media Customer Service Technology 190

Clover - Restaurants

MAY 21, 2024

They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. And remember: Always use a professional tone and appropriate spelling and grammar when replying to customers. Business travelers?

Travel 52

Travel Tourism Social Media Website Management 52

7 Shifts

SEPTEMBER 10, 2021

It articulates what you do for customers, employees, and owners (your goals) and clarifies what you offer a specific market segment (your strategy). They describe what you do for customers, employees, and owners (your goals) and clarify what you offer for a specific market segment (your strategy). The result? Achievable.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction? Embrace change.

Customer Experience 45

Customer Experience Customer Service Point of Sale Consumer Goods 45

Hot Schedules

FEBRUARY 23, 2022

Stories abound of restaurants seeing wait times skyrocket, hotels having to limit amenities, and retailers having to reduce operating hours due to lack of staff. Whether discounts on travel, events, retail shopping, or wellness shopping, giving employees greater access to products and services is an effective recruiting pitch.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction? Embrace change.

Customer Experience 40

Customer Experience Customer Service Point of Sale Consumer Goods 40

Hot Schedules

JUNE 22, 2020

HotSchedules makes product enhancements to meet new city and state regulations that ensure customers remain compliant. Predictive Scheduling laws are now in place for six cities and one state, primarily impacting the restaurant and retail industries. Predictive Scheduling Comes to the Windy City and City of Brotherly Love.

Audits 97

Audits Employee Relations Restaurant Law Customer Service 97

Hot Schedules

FEBRUARY 12, 2021

H andling payroll in a hospitality or retail business is a complicated and often thankless task. That affects things like employee satisfaction, customer sentiment, and even your bottom line. These are the hourly employees who form the backbone of your business, and of the hospitality and retail workforce as a whole.

Employee Relations 147

Employee Relations Retail Small Business Hospitality 147

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Future Food

DECEMBER 5, 2019

Trends are no longer limited to the cuisines on offer or the style of service. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. However, food and service will always be at the heart of hospitality. Service Excellence at every price point. The Customer 19.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

KaTom

OCTOBER 10, 2019

in July 2018, the folks at Stay Golden have raised the bar for coffee operations in Music City and beyond; their offerings now include two restaurants, a roastery, and retail and wholesale products. “We sell retail bags online and cases of retail or 5-pound wholesale bags to customers. A FETCO Partnership.

Retail 61

Retail Customer Service Customer Experience Equipment 61

Bingage

NOVEMBER 29, 2019

It required high stamina to manage everything such as dealing with suppliers, interacting with customers, motivating the staff member for work improvement and solving disputes of employees. Top customer retention strategies help with getting repeat customers. Poor staff management could lead to poor customer service.

Employee Relations 98

Employee Relations Consumer Goods Online Ordering Customer Service 98

BNG Point of Sale

DECEMBER 6, 2021

The Americans with Disabilities Act (ADA) requires businesses, including restaurants and retailers, to make reasonable modifications in their policies, practices, or procedures when necessary to accommodate people with disabilities. This act specifies how businesses, such as restaurants and retailers, can accommodate disabled people. .

POS 52

POS Employee Relations Restaurant Law Point of Sale 52

Future Food

JULY 2, 2019

Customer and Industry Trends - Staying Relevant and Thriving. Customer and industry trends identified in the 2019 Eating Out in Australia report , highlight a disconnect between the perspective of both customers and operators. What is clear is that food is the key consideration for diners - customers want and demand good food.

Customer Service 68

Customer Service Employee Relations Hospitality Fine Dining 68

BNG Point of Sale

SEPTEMBER 2, 2021

This blog post will go over the typical restaurant overhead costs and expenses, including rent, utilities, labor wages for employees, licenses and permits, food cost percentages, and more. Improve employee efficiency: Improperly trained staff can cost your restaurant in many ways. Reduce Production Cost . Minimize breakages.

Employee Relations 52

Employee Relations License Point of Sale Food Supply 52

Restaurant365

NOVEMBER 19, 2019

Finding and training staff. Employees determine the customer service experience in a restaurant. To address finding and training staff within a scarce workforce, many restaurant owners are beginning to focus on retention. To prepare for the new year, restaurant owners, operators, and managers need to start planning now.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

KaTom

MAY 13, 2020

The landscape of the restaurant industry is constantly changing, but increased customer demand for delivery has ushered in operational changes and new business models. A ghost kitchen is a commercial foodservice operation serving customers primarily through delivery. What is a ghost kitchen concept?

Front of House 64

Front of House Back of House Food Supply Customer Service 64

Sling

MAY 31, 2021

In this article, the workforce-management experts at Sling give you a basic employee application form template and discuss expert tips for customizing it to be the best fit for your business. But in order to make your employee application form as consistent as possible, start with a basic template and customize from there. Experience.

Tip Distribution 78

Tip Distribution Document Email Marketing Education 78

The Restaurant Times

JUNE 20, 2022

Recent figures suggest that over half of all regular coffee shop customers will start having their morning cup of coffee at home rather than at a coffee shop. These types of sessions can be marketed as barista training for those who want to work in coffee shops or just espresso-making training for home enthusiasts. Sell Alcohol.

License 52

License Small Business Catering Inventory 52

ChefMod

OCTOBER 6, 2021

Get Rid of Paper Invoices Long gone are the days when you need scanning services, especially since the data is free. Get Rid Cash-and-Carrry Even before the pandemic, time away from your business and the effort and expense put into retail shopping has always been a bitter pill to swallow. Spreadsheets Begone!

2021 52

2021 Email Marketing Front of House Cash Management 52

Sling

OCTOBER 6, 2022

Are you searching for a way to recognize your employees for their years of service, reward them for a job well done, and retain them longer? The built-in flexibility of the concept means that your business can customize the rewards to fit the interests of everyone on your team. 10) Laundry service. 24) House cleaning service.

Back of House 148

Back of House Healthcare Customer Service Transportation 148

Future Food

SEPTEMBER 25, 2019

The Future of Commercial Catering - Customer Satisfaction and the Moment of Truth. Feedback – customer satisfaction - can now be given and measured in an instant wherever that sandwich is eaten! Corporate Catering at Metropolis Function Centre Image via Event Birdie. The Chicken Sandwhich Image via Recipe Box. No second chances!

Catering 60

Catering Customer Experience Merchandise Customer Service 60

Bingage

OCTOBER 31, 2019

With the introduction of customer relationship management (CRM) software, businesses of all types and sizes are able to nurture and strengthen their relationships with customers in a more efficient and productive way. The modern CRM software helps businesses grow and sustain customer relationships for long-term sales.

Innovation 40

Innovation Email Marketing Point of Sale Customer Experience 40

Ordyx

JUNE 19, 2019

You must be aware that privacy laws require you to inform employees and customers that there is a camera running. Restaurant Point-of-Sale System A restaurant needs a more complex point-of-sale system compared to that required by the typical retail store. Look for a service that will allow you to switch to EMV-compliant systems.

Technology 52

Technology Point of Sale POS Employee Relations 52

Restaurant365

JULY 21, 2021

How do you keep track of all these different shipments and ingredients to minimize food waste, ensure you are prepared for service, and optimize what you’re spending on your ingredients? Restaurants generally have high levels of perishable inventory, compared to something like a retail store. Analyze your restaurant inventory reports.

Inventory 78

Inventory Management Management Waste 78

Culinary Cues

MAY 16, 2024

Soon these breads will be bagged, labeled, and sent to retail shops and restaurants across town. They will find their way to shelves, still warm, as customers relish the opportunity to carry a loaf home, or slice in restaurants for lunch or dinner service. PLAN BETTER – TRAIN HARDER Praise your local bread baker.

Café 241

Café Food Order Retail Education 241

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. ” NCR wants to help its restaurant customers during this difficult time. restaurants.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Buzztime Business

DECEMBER 26, 2023

Action: Train Your Team to Upsell Don’t leave upselling up to chance. Resolution #2 – Bring in More Customers Attracting more patrons is one of your 2024 bar and restaurant goals…right? You can even automate your email list buildout with a service like Yelp Wi-Fi, which asks for the guest’s email in exchange for use of your free wi-fi.

2024 97

2024 Bar Email Marketing Loyalty Program 97

Bingage

OCTOBER 31, 2019

With the introduction of customer relationship management (CRM) software, businesses of all types and sizes are able to nurture and strengthen their relationships with customers in a more efficient and productive way. The modern CRM software helps businesses grow and sustain customer relationships for long-term sales.

Innovation 8

Innovation Email Marketing Point of Sale Customer Experience 8

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Hot Schedules

FEBRUARY 8, 2021

After all, your employees are the heart of your business, and in order to create great customer experiences, you have to ensure that you’re also creating a great employee experience. That’s why many astute operators are turning to outsourcing services for help with HR tasks. When to Consider Outsourcing HR Administration. User Heart.

Employee Relations 78

Employee Relations Small Business Customer Service Hiring 78

Modern Restaurant Management

AUGUST 16, 2021

Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

MAY 12, 2020

Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup. By the end of 2020, all Dunkin’ Keurig K-Cup® pods sold in-store and on shelves at grocery will also be recyclable.*

Mobile Ordering 147

Mobile Ordering Online Ordering Food Order Recycling 147

Indoor Media

AUGUST 8, 2017

You do it all, from menu planning to accounting to customer service, you know what it takes to run a successful restaurant. Advertising is an essential part of keeping your business afloat because it’s what will bring customers through your doors. Hop on the Social Media Train. Keep it Simple.

Advertising 78

Advertising Social Media Coupons Email Marketing 78

Modern Restaurant Management

JANUARY 9, 2020

Eligible cardmembers can activate and enjoy the convenience of DashPass, DoorDash’s subscription service that offers unlimited $0 delivery fees and reduced service fees on orders of $12 or more from DoorDash’s industry-leading selection of participating restaurants nationwide. ” New CEO at Waitr.

Fast Casual 110

Fast Casual Customer Service Online Ordering Casual 110

Sling

FEBRUARY 17, 2021

In addition to their willingness to work, they’ve also likely received some job training from the non-profit so you don’t have to start from scratch. So, for example, if you’re looking for a waitress with great customer rapport, remember that the latter skill is much more difficult to teach. 12) Ask Your Customers For Referrals.

Website Management 107

Website Management Social Media Tip Distribution Hiring 107