Future Food

MAY 5, 2020

Hospitality in Australia Emerging from under the Pandemic Restrictions Staying positive, finding the silver lining & planning for the ‘next normal’. While times have now changed, here is where the ‘silver lining’ for the hospitality industry is most likely to come from. Image via Frameweb.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Hot Schedules

NOVEMBER 20, 2019

Spark 2019: Re-Imagining Hospitality for the Restaurant Industry. Profit margins are slim, quality control becomes a concern, and app users typically don’t discern between the delivery service and the restaurant in the event of a bad experience. . Foster a Strong Culture to Connect with Employees. Related Posts.

2019 103

2019 Hospitality Employee Relations Leadership 103

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|? Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. Its user-friendly interface makes it easy to manage waitlists, handle special requests, and seat customers strategically to maximize capacity without compromising customer satisfaction.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Hot Schedules

JULY 26, 2021

Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. Only after reviewing this data can managers make informed decisions regarding employee overtime. Alarm Bell.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Hot Schedules

FEBRUARY 12, 2021

H andling payroll in a hospitality or retail business is a complicated and often thankless task. If an employee doesn’t get adequately compensated for hours worked, it may have an adverse effect on how they feel about your business — especially if it’s a recurring issue. Misclassifying Employees. User Question.

Employee Relations 147

Employee Relations Retail Small Business Hospitality 147

7 Shifts

AUGUST 20, 2020

Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety. Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

QSR Automations

DECEMBER 22, 2023

It’s no secret that the last few years have been chock-full of hurdles for restaurants and hospitality. Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Hot Schedules

NOVEMBER 20, 2020

Continues Focus on Hospitality and Retail Success. H otSchedules was created in 1999 to solve one of the hospitality industry’s most complex problems: keeping teams connected. A continued focus on hospitality and retail success. HotSchedules Gets a New Look. Simplified processes to reach our teams, globally.

Retail 78

Retail Customer Service Hospitality Hotels 78

Hot Schedules

SEPTEMBER 18, 2020

To ease our customer’s concerns about the data vulnerability, we recently employed a third-party security testing service to conduct a penetration test, which we passed with flying colors. Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here.

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

Hot Schedules

JUNE 22, 2020

HotSchedules makes product enhancements to meet new city and state regulations that ensure customers remain compliant. Industry Retail, Hospitality, Food Service Restaurants, Retail, Hotels, Building services, Healthcare, Manufacturing, Warehouse services. Employees 250+ employees 50+ employees in Chicago.

Audits 97

Audits Employee Relations Restaurant Law Customer Service 97

Hot Schedules

APRIL 17, 2020

Rivera said, “Right now, we’re dedicated to providing our customers a service, so if we’re delivering our bread, and they need gloves, we have access to them”. Rivera is confident her delivery customers will develop loyalty for their homemade offerings, like Chef Ricardo’s sourdough bread and the infamous ‘Beat Bobby Flay’ empanadas.

2006 144

2006 Blog 2018 Catering 144

Hot Schedules

DECEMBER 13, 2020

The city of Seattle has increased employee payouts over wage and scheduling disputes from $26,000 in 2014 to almost $4 million in 2020. Managers receive an alert when an employee’s wage is below the minimum and automatically increases their rate when a tip shortfall is recognized. Tipped Employees. Wage Compliance Requirement.

2020 78

2020 Employee Relations 2021 Hotels 78

Hot Schedules

SEPTEMBER 10, 2020

T he recent employee tax deferral, IRS Notice 2020-65 , seems like a good deal, right? Defer employee social security taxes during this challenging time? As with most IRS or other government-related changes, the details are a bit confusing and there is much left up to interpretation for your HR and Finance teams. The Details.

Employee Relations 147

Employee Relations 2021 Website Management 2020 147

Future Food

JULY 2, 2019

Customer and Industry Trends - Staying Relevant and Thriving. Customer and industry trends identified in the 2019 Eating Out in Australia report , highlight a disconnect between the perspective of both customers and operators. What is clear is that food is the key consideration for diners - customers want and demand good food.

Customer Service 68

Customer Service Employee Relations Hospitality Fine Dining 68

Hot Schedules

APRIL 9, 2020

T his has been a challenging year for anyone working in restaurants and hospitality. It is our hope that as the industry begins to recover, we can welcome many of those employees back. We also asked many team members and the entire leadership team to take a pay cut to help save team members and to help customers where we can.

Employee Relations 78

Employee Relations Leadership Customer Service Blog 78

Hot Schedules

MAY 7, 2020

Many full-service restaurateurs are cautiously evaluating consumer interest and local health updates to determine when they will open their doors. With 67% of restaurant employees on furlough, managers will likely need to do a little bit of housekeeping in Fourth to get back up and running. Related Posts.

Employee Relations 78

Employee Relations Hotels Take-out POS 78

Hot Schedules

OCTOBER 27, 2020

Typically these HR solutions include things like: Payroll processing and tax filing services. Employee benefits services. There are PEOs in the market that are not IRS-Certified, which is an essential certification in order to provide you with the most accurate, compliant services. HR administration. Tax administration.

Small Business 148

Small Business Employee Relations Mobile Ordering Document 148

Harbor Touch

NOVEMBER 21, 2022

This blog post will give you some valuable tips on how to open a bar that will keep people coming back for more. Select an area with high foot traffic and plenty of potential customers. Make sure you understand all the laws and regulations related to alcohol sales in your state. Choose the right location. Do your research.

Bar 78

Bar License Restaurant Law POS 78

Hot Schedules

SEPTEMBER 18, 2020

To ease our customer’s concerns about the data vulnerability, we recently employed a third-party security testing service to conduct a penetration test, which we passed with flying colors. Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here.

Employee Relations 78

Employee Relations Leadership Customer Service Demo 78

Future Food

FEBRUARY 25, 2020

The sustainability of any restaurant or F&B business is always dependant on meeting the needs of the intended target market and remaining relevant to those customer segments with authentic food and a range of promotions, offers and experiences that encourage repeat patronage. Image via News.qq).

Sustainability 88

Sustainability Social Media Communication Customer Experience 88

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. Here are their insights. That tables are too close.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Hot Schedules

NOVEMBER 10, 2020

Employee Contact Data – Make sure you have clean data going into the end of the year. Also, make sure that you have removed any terminated employees and ensure that they don’t have any outstanding balances for garnishments, vacation, or sick time. Did you have 50 or more full-time employees on your payroll in the previous year?

Insurance 78

Insurance Employee Relations Restaurant Law 2021 78

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. Furthermore, roughly two-thirds of consumers who opt for curbside pickup now say they will likely continue to utilize this service even after restrictions are lifted. These will likely continue well into the foreseeable future.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. million—more than at any time during the pandemic, but still “about a million fewer employees, year-over-year, and 1.8 ” The current situation is even tougher for full-service restaurants. million down from February 2020.”

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

The Restaurant Group

FEBRUARY 21, 2022

Restaurants must be serious about everything that is related to their brand. Starting from brand books, concept design, logo design to lighting and parking lots, restaurants should create a coherent message to attract customers. No restaurant can ignore customers’ brand loyalty as means repeated purchases and a high perceived value.

Social Media 78

Social Media Uniforms Design Employee Relations 78

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. Increase customer retention rates by… following these 6 steps! There is no downside to customer loyalty. Perfect, so the next step is you get your customers to become more loyal. This also counts as PR.

Loyalty Program 52

Loyalty Program Email Marketing Social Media Customer Service 52

Aaron Allen & Associates

AUGUST 22, 2022

trillion global foodservice industry and related ecosystems, our TAM in terms of ideal fit for our top-to-top consulting model is only around 10,000 companies worldwide. That’s why we give the ideas away for free for this audience via our newsletter , blog , and social media channels. There are a lot of angles to consider.

Marketing 59

Marketing Point of Sale POS Customer Service 59

The Restaurant Group

JANUARY 27, 2020

In fact, seven of the top twenty trends listed by the chefs related in some way to sustainable and environmentally sound practices. Sustainability and customer attraction. Slightly less than half of customers rate energy/water conservation and environmentally friendly packaging as a strong decision influencer.

Sustainability 88

Sustainability Recycling Compost Waste 88

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

MBB Hospitality

OCTOBER 2, 2019

While you can’t deduct personal expenses like living and family-related expenses, for things that you use for both personal and business use, you might be able to. Keep in my though that these are only applicable for you the business owner not your employees. However, you can still deduct business meals with both clients and employees.

Franchise 40

Franchise Franchising Employee Relations Travel 40

Culinary Cues

MAY 5, 2021

I have been asked to provide potential solutions for a generations long dilemma in the hospitality industry, a dilemma that has resulted in physical, mental, and emotional burnout and even a dependence on drugs and alcohol to serve as a band-aid for the wounds that are formed. “My Is there truth to this? Is this true? Is there truth to this?

Hotels 419

Hotels Coaching Employee Relations Training 419

Hot Schedules

AUGUST 14, 2020

Self-Service Activation for HotSchedules Health Survey is Now Available for All Customers. T o help our customers provide a safe environment for both guests and employees during the pandemic, HotSchedules recently launched an in-app Health Survey. Related Posts. Push Notifications Help Managers Act Fast.

Customer Service 78

Customer Service Demo Employee Relations Webinar 78

Hot Schedules

FEBRUARY 8, 2021

E ffective human resources administration is table-stakes for keeping your employees happy and engaged. After all, your employees are the heart of your business, and in order to create great customer experiences, you have to ensure that you’re also creating a great employee experience. b3lineicon|b3icon-user-connection|?|User

Employee Relations 78

Employee Relations Small Business Customer Service Hiring 78

Hot Schedules

JANUARY 5, 2022

CA (26+ employees) $15.00. NJ (6+ employees) $13.00 $7.87 $5.13. Delaware: The statewide training/youth wage is eliminated as of 12/29/21, so all employees will be compensated at/above state or local minimum wage rates. Hospitality employees only, excluding resorts, fast food, and service employees.

2022 148

2022 Webinar Cash Management Tip Distribution 148

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. This blog provides an organised overview of the key metrics multi-site restaurant brands should track. It’s money that went straight to his bottom line.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. F or the hospitality sector, “company culture” is more than just buzz words — a great culture is a competitive advantage. Engaging your employees will encourage them to stay. Engaging your employees will encourage them to stay.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60