7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 397

Management Management Kitchen Safety Front of House 397

Hot Schedules

SEPTEMBER 14, 2020

Manage Increasing COVID-19 Cleaning Costs in Hospitality. A successful return to business will require the implementation of intensive new cleaning and safety programs for the protection of guests and employees while balancing the cost to your business. Related Posts. So what can we do to mitigate these increased costs?

Hospitality 78

Hospitality Management Management Employee Relations 78

Culinary Cues

SEPTEMBER 30, 2021

So, here is what we know and what we must learn to work with: [] COVID PROTOCOLS WILL LIKELY BE WITH US FOR SOME TIME: You’re tired of it, your employees are tired of it, and your customers are tired of, but it is the second-best tool in your toy chest (next to the vaccine) to help keep this pandemic under control and keep everyone safe.

Food Supply 416

Food Supply Employee Relations Kitchen Safety Social Media 416

Culinary Cues

MAY 28, 2022

They are the ambassadors of hospitality and need to maintain a semblance of calm and the stage presence that helps guests feel comfortable and at ease. www.harvestamericacues.com BLOG. If the family were defined as a team, it would be the kitchen that served as the locker room and the playing field. Bob Ehrlich. CAFÉ Talks Podcast.

Front of House 319

Front of House Back of House Employee Relations Small Business 319

Hot Schedules

NOVEMBER 20, 2019

Spark 2019: Re-Imagining Hospitality for the Restaurant Industry. Foster a Strong Culture to Connect with Employees. As the industry faces a workforce crisis, engaging and connecting with hourly team members will help foster employee loyalty and reduce turnover. After all, happy employees drive happy guests.

2019 103

2019 Hospitality Employee Relations Leadership 103

Culinary Cues

DECEMBER 30, 2022

Okay, so there are certainly employers out there who probably don’t deserve good employees, and, in those situations, I can understand some level of discontent, but not to the extreme of stating that being a cook is a dead end. The only time when pay is strictly related to the job title is when you only give back what is expected.

Workshop 361

Workshop Article Uniforms Take-out 361

Culinary Cues

JANUARY 11, 2020

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. But, the most effective way to improve this connection with employees is to communicate through storytelling. How will you measure success?

Communication 310

Communication Leadership Employee Relations Entertainment 310

Hot Schedules

JULY 15, 2021

Hospitality systems can’t undo labor legislation, failed harvests or political turmoil, and with hotels in urban markets still seeing revenues dip as much as 52 percent compared to 2019, operators need to utilize every possible method to cut costs. Related Posts. Mitigating Cost Price Inflation Via Supplier Management.

Pricing 148

Pricing Management Management Cash Management 148

7 Shifts

JULY 24, 2020

Setting the Table: The Transforming Power of Hospitality in Business. ?? Topics: Hospitality; hiring and training staff; building workplace culture. ?? Award-winning restaurateur Danny Meyer (Union Square Cafe, Gramercy Tavern, Shake Shack) cooks up hospitality magic in his best-selling book, Setting the Table. Goodreads: 4.09

Book 370

Book Management Management Restaurant Law 370

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|? Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Future Food

MAY 5, 2020

Hospitality in Australia Emerging from under the Pandemic Restrictions Staying positive, finding the silver lining & planning for the ‘next normal’. While times have now changed, here is where the ‘silver lining’ for the hospitality industry is most likely to come from. Image via Frameweb.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Hot Schedules

APRIL 28, 2021

The Biden Administration Is Granting Tax Credits to Small Businesses Which Allow Employees PTO to Get Vaccinated. As this plays out, the White House announced an up-to $511 per day, per employee vaccine tax credit available to small businesses that grant paid time off to employees getting and recovering from injection.

Small Business 88

Small Business Employee Relations Hotels Back of House 88

Hot Schedules

JULY 8, 2021

U sing spreadsheets for hospitality inventory management is inaccurate, inefficient, and unwise. According to Hospitality Technology , 60% of operators said that food costs are a significant challenge, continuously eating away at their profits — and that was before the pandemic. Related Posts. b3lineicon|b3icon-knowledge|?

Inventory 127

Inventory Management Management Food Supply 127

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 195

Management Management Kitchen Safety Front of House 195

Hot Schedules

FEBRUARY 12, 2021

H andling payroll in a hospitality or retail business is a complicated and often thankless task. If an employee doesn’t get adequately compensated for hours worked, it may have an adverse effect on how they feel about your business — especially if it’s a recurring issue. Misclassifying Employees. User Question.

Employee Relations 147

Employee Relations Retail Small Business Hospitality 147

Hot Schedules

JULY 26, 2021

Managers need to understand which employees have scheduled overtime as well as the extra associated costs for each day and week. Managers need to review actual employee hours plus how much is scheduled, then the date and time that the overtime could potentially start. Understaffing can lead to employee burnout. Alarm Bell.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Hot Schedules

MARCH 4, 2021

The year 2020 certainly put the hospitality industry to the test. The year also brought a new awareness that while there have been advances in hospitality technology adoption, much of the industry felt they were unable to pivot quickly in response to COVID-19. Related Posts. Watch the Webinar On-Demand. read more.

Webinar 134

Webinar Employee Relations Point of Sale Retail 134

QSR Automations

APRIL 29, 2024

Higher job satisfaction helps ease employee turnover, easing the ongoing battle of labor. Together, let’s embrace the future of dining – where technology meets hospitality, and every guest leaves with a smile on their face. Join our blog list for monthly updates: Subscribe!

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Hot Schedules

MARCH 15, 2021

How offering affordable health benefits to your employees can work wonders for recruiting and retention. Employer sponsored healthcare can be a make-or-break factor for both recruiting and retention, offering current and prospective employees a sense of security and a contingency plan if they should ever get sick. Full Time Employees.

Small Business 109

Small Business Insurance Employee Relations Recruiting 109

Hot Schedules

OCTOBER 30, 2020

If an employee is scheduled from 11 PM to 5 AM during DST, instead of seeing six hours for that day, they will see seven hours. Related Posts. Manage Increasing COVID-19 Cleaning Costs in Hospitality. Daylight Savings is Upon Us: It’s Time to Fall Back. Shifts scheduled overnight could be impacted on Sunday, November 1.

Employee Relations 148

Employee Relations Demo Hotels POS 148

Hot Schedules

JANUARY 25, 2021

I t’s probably fair to say that most entrepreneurs didn’t give much thought to the complexities around payroll management and taxes before starting a business and hiring employees. Every state requires its employers to pay this tax, and no employee has money withheld from his or her check to pay SUTA. What is SUTA?

2021 148

2021 Insurance Employee Relations Restaurant Law 148

Hot Schedules

MARCH 27, 2020

Relief Funds Raising Money to Help Restaurant Employees. Nonprofit organizations across the country are accepting donations to support restaurant employees impact by Coronavirus (COVID-19). CORE: Children of Restaurant Employees. If you are a food or beverage service employee who has been diagnosed with COVID-19, apply here.

Employee Relations 148

Employee Relations Cash Management Beverage Restaurant Law 148

7 Shifts

AUGUST 20, 2020

Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect. Before they can punch in, my staff has to go through the app and check everything off [the Employee Health Check], and it sends the notification to me.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Hot Schedules

MARCH 11, 2021

The Employee Benefits Outlook Post COVID-19. How the pandemic has affected employee benefit trends and expectations in the hospitality industry. The COVID-19 pandemic has hit no industry harder than the hospitality space, which has been on a grueling rollercoaster of lockdowns, reopenings, and more lockdowns.

Employee Relations 78

Employee Relations Insurance Recruiting Hospitality 78

Hot Schedules

NOVEMBER 20, 2020

Continues Focus on Hospitality and Retail Success. H otSchedules was created in 1999 to solve one of the hospitality industry’s most complex problems: keeping teams connected. A continued focus on hospitality and retail success. HotSchedules Gets a New Look. Simplified processes to reach our teams, globally.

Retail 78

Retail Customer Service Hospitality Hotels 78

Hot Schedules

APRIL 17, 2020

Learn more about Chef Rosana’s journey of operating a ghost kitchen during COVID and how her team will adapt in-store operations in part 2 of 2 of this blog series. Related Posts. This has been a challenging year for anyone working in restaurants and hospitality. The HotSchedules + Server Life COVID-19 Live Blog.

2006 144

2006 Blog 2018 Catering 144

Hot Schedules

JULY 23, 2020

Ina Young of Ogletree Deakins, answered some of the hospitality industry’s most vital COVID compliance questions. I n a recent webinar, our outside legal counsel, Ina Young of Ogletree Deakins, answered some of the hospitality industry’s most vital COVID compliance questions. Q&A: COVID Compliance Ogletree Deakins.

Healthcare 127

Healthcare Employee Relations Webinar Travel 127

Hot Schedules

SEPTEMBER 10, 2020

T he recent employee tax deferral, IRS Notice 2020-65 , seems like a good deal, right? Defer employee social security taxes during this challenging time? As with most IRS or other government-related changes, the details are a bit confusing and there is much left up to interpretation for your HR and Finance teams. The Details.

Employee Relations 147

Employee Relations 2021 Website Management 2020 147

Hot Schedules

SEPTEMBER 18, 2020

Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here. Before implementing the HotSchedules health survey, we experienced a bottleneck when checking in employees and having them fill out a daily health questionnaire. Related Posts. b3lineicon|b3icon-clock|?|Clock.

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

QSR Automations

DECEMBER 22, 2023

It’s no secret that the last few years have been chock-full of hurdles for restaurants and hospitality. Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Hot Schedules

MARCH 29, 2021

Related Posts. Employer sponsored healthcare can be a make-or-break factor for both recruiting and retention, offering current and prospective employees a sense of security and a contingency plan if they should ever get sick. Where Business Meets Technology. Assen Kapitanov on His Journey as a Product Owner at Fourth.

Technology 148

Technology Insurance Healthcare Recruiting 148

Hot Schedules

JUNE 22, 2020

While all of these locations have different deadlines, fines, and provisions, the laws generally seek to give employees advanced notice of their schedules, offer the right to rest in between shifts, and levy penalties to employers who do not comply. Employees 250+ employees 50+ employees in Chicago. Related Posts.

Audits 97

Audits Employee Relations Restaurant Law Customer Service 97

Hot Schedules

DECEMBER 13, 2020

The city of Seattle has increased employee payouts over wage and scheduling disputes from $26,000 in 2014 to almost $4 million in 2020. Managers receive an alert when an employee’s wage is below the minimum and automatically increases their rate when a tip shortfall is recognized. Tipped Employees. b3lineicon|b3icon-coffee-cup|?|Coffee

2020 78

2020 Employee Relations 2021 Hotels 78

Hot Schedules

MARCH 26, 2020

The restaurant and hospitality industry is deeply affected by COVID-19. Also consider donating to health workers, hospitals, and nursing homes. Give to your employees. Many employees are losing their livelihood. Consolidating F&B related costs through a back office solution can help keep it straight.

Inventory 97

Inventory Management Management Social Media 97

Hot Schedules

MAY 7, 2020

With 67% of restaurant employees on furlough, managers will likely need to do a little bit of housekeeping in Fourth to get back up and running. Your employees could simply be inactive or maybe they need to be “rehired” and added back into Fourth and your POS. Related Posts. Getting Back to Work – in HotSchedules.

Employee Relations 78

Employee Relations Hotels Take-out POS 78

Hot Schedules

NOVEMBER 3, 2021

One of the key pandemic takeaways is the hospitality industry’s fragility, but also its resilience. Related Posts. In case you’re not familiar, in most states, businesses that have employees that make tips are allowed to pay a wage that is below the Federal Minimum Wage of $7.25/hour. What Hotel Menu Trends Will Define 2022?

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Hot Schedules

APRIL 9, 2020

T his has been a challenging year for anyone working in restaurants and hospitality. It is our hope that as the industry begins to recover, we can welcome many of those employees back. Related Posts. The HotSchedules + Server Life COVID-19 Live Blog. Surviving the COVID Crisis. We just don’t know what the future holds.

Employee Relations 78

Employee Relations Leadership Customer Service Blog 78