Lavu

MARCH 6, 2020

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics.

Technology 78

Technology Marketing Loyalty Program Social Media 78

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. The Restaurant Technology Guys. As you probably guessed, this podcast has everything to do with restaurant technology. podcast website.

Coaching 195

Coaching Website Management Email Marketing Retail 195

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Goliath Consulting

JUNE 23, 2023

In today’s ever-evolving technological landscape, the restaurant industry stands poised to embrace innovation and transformation. With its ability to streamline operations, elevate customer experiences, and drive overall success, AI has become an indispensable asset for modern restaurants.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

Goliath Consulting

JUNE 8, 2023

Welcome to the Goliath Consulting Group blog, where we share valuable insights and expert advice to help you excel in the competitive restaurant industry. From conceptualizing your vision to providing exceptional customer experiences, these strategies will set you on the path to culinary triumph.

Dietary Restrictions 78

Dietary Restrictions Email Marketing Social Media Customer Experience 78

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Logistics and Delivery ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Get Beyond

DECEMBER 15, 2023

In this blog, we’ll explore effective strategies for small business owners to maintain a healthy work-life balance during the holiday season, allowing you to fully embrace the festive spirit without compromising your business’s success. Subscribe to the Get Beyond Blog. Want more insightful resources?

Small Business 52

Small Business Email Marketing Social Media Communication 52

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. Menu Stands QR codes on menu stands provide a convenient and contactless way for customers to access restaurant menus.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Chowly

APRIL 17, 2024

Introduction In the dynamic realm of restaurant marketing, two industry leaders, Targetable and Chowly, are forging a united path forward. Their recent insights, shared on a Hospitality Hangout podcast episode, shed light on innovative strategies tailored to improve digital marketing for SMBs. The journey begins with discoverability.

Marketing 52

Marketing Social Media Email Marketing Online Ordering 52

7 Shifts

JANUARY 7, 2021

As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Open for Business

NOVEMBER 21, 2022

But today, pretty much all restaurateurs rely on at least some restaurant technology. In fact, restaurants use an average of 3 technology tools to manage their back offices alone. There’s a lot that emerging restaurant technology can do for you these days. Employees can earn gift cards or you can customize the rewards.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Get Beyond

JANUARY 4, 2024

What’s more, consider sharing some or all of your mission with customers. Regarding strategy, the messaging can help current and future customers get to know you better and help you stand out. In reality, it means using technology as a jumping-off point. Using AI doesn’t mean turning the reins over to a robot. Here’s why.

2024 52

2024 Small Business Cash Management Email Marketing 52

Restaurant365

MAY 13, 2020

While your restaurant may never be able to prevent turnover entirely, your company can retain more employees than ever with strategic technology tools. As the restaurant industry emerges from the effects of COVID-19, the restaurant labor market is much more volatile than usual. How to reduce employee turnover with Technology.

Technology 88

Technology Hiring Communication Tip Distribution 88

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. .” "Cox Media has been very supportive to us during this difficult time. . "In

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Goliath Consulting

OCTOBER 19, 2020

Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). Businesses like Dig Inn, Modern Market, IHOP, Panda Express have all launched self-delivery as a way to increase sales and meet the increasing demand for delivery.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing, the business can’t receive its greatest rewards. Let’s start – 1.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing business can’t receive its greatest rewards. Let’s start – .

Delivery 98

Delivery Marketing Social Media SEO 98

Sling

JUNE 14, 2023

However, before taking this step, think about it with customer experience in mind. 5) Focus on customer service Your restaurant won’t last long if your customers aren’t happy. So keep them coming back by providing top-notch customer service. Train your staff to be friendly and helpful.

Customer Service 78

Customer Service Email Marketing Website Management Customer Experience 78

Focus POS

SEPTEMBER 10, 2020

Thanks to the pandemic sweeping the globe, and an increased focus on customer safety, online ordering is now a staple. Beyond keeping customers safe from the spread of pathogens by reducing face-to-face interactions, online ordering increases customer satisfaction by delivering on the conveniences customers now expect.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Deploying marketing campaigns.

2020 189

2020 Website Management Online Ordering Point of Sale 189

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. The focus of this blog post is to help existing restaurants launch their own ghost kitchens. market for online food delivery. Size of U.S.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Ordyx

JUNE 19, 2019

Every business has its own needs, but one thing is for sure: technology is always there to help. Restaurants have a specific set of needs, and typically, there are several technology options to consider for each. Here’s how to choose the most critical pieces of technology for your restaurant.

Technology 52

Technology Point of Sale POS Employee Relations 52

The Restaurant Times

JULY 28, 2020

Doorstep food delivery services are the latest trend to have changed the dynamics of the F&B industry. According to a study, the online food delivery market will be worth $200 Billion by 2025. The advent of third-party food delivery platforms has further accelerated the growth of food delivery services in Tier 2 and Tier 3 cities.

Customer Service 85

Customer Service Online Ordering Email Marketing Delivery 85

Goliath Consulting

SEPTEMBER 6, 2022

Labor markets are still recovering from recent events. Take note of how they interact with customers and co-workers. This is evidently why more iPad restaurant POS systems and AI-inspired technology are being utilized in many restaurants. Subscribe to our newsletter to get the latest restaurant news and blog updates.

Hiring 78

Hiring Communication Training Email Marketing 78

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Ordyx

AUGUST 2, 2019

For many small businesses, figuring out the best approach to finding new customers and keeping the current ones can be a stressful task that must be repeated again each day. However, there’s plenty you can do with technology these days to boost your chances of success.

Small Business 52

Small Business Email Marketing Customer Service Website Management 52

Ordyx

APRIL 25, 2019

If you’re in the restaurant business, you know there’s simply no substitute for excellent customer service. Great customer service produces customer loyalty and fans happy to spread the word about your business. You can easily add a pop-up form on your website for collecting email addresses.)

Innovation 52

Innovation Email Marketing Online Ordering Mobile Ordering 52

Gourmet Marketing

JANUARY 29, 2021

It starts with marketing. Whether you’re following AHLA’s Safe Stay guidelines or you ordered all of the highly advanced cleaning technologies like Dyson’s cord-free vacuum , there is still more to be done. You need to market all of the precautions you are taking. Promote that blog on social media.

Hotels 40

Hotels Travel Insurance Email Marketing 40

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. But now that pickup and delivery is their only option, restaurants simply cannot continue to rely on a service that is eating away at their bottom line.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Restaurant365

DECEMBER 17, 2019

Marketing costs are also variable and controllable. In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. Technology Costs. Investing in restaurant management technology is an essential part of restaurant costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. But getting new clients and retaining them are two very different things.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. But getting new clients and retaining them are two very different things.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Ordyx

MARCH 19, 2019

. “While food is the star of a restaurant, it’s the atmosphere or ambiance that keeps a customer returning. POS Technology POS systems boost productivity and minimize any potential losses and unwanted expenses. We cannot emphasize enough on the importance of modern technology in restaurant management. ​ 2. .

Front of House 52

Front of House Back of House Email Marketing Fast Casual 52

Ordyx

MARCH 28, 2021

Service is key here. Efficient Labor Management A restaurant can only be as good as it’s front-line service and a great way to ensure good service is to keep your employees happy. This will enable increased productivity in your staff and your customers will be happy with the higher quality of service.

POS 52

POS Inventory Point of Sale Email Marketing 52

Ordyx

DECEMBER 19, 2019

Whether it’s worrying about staffing, keeping up with inventory levels, ensuring customer satisfaction, or a host of other problems, restaurant owners are constantly on the move and constantly trying to increase their restaurant’s potential. About the Author: Coleman Howard Coleman Howard is a Marketing Manager for Ordyx POS.

POS 52

POS Email Marketing Point of Sale Demo 52