Culinary Cues

JANUARY 8, 2021

With the increasing relevance of social media as the primary method of getting a restaurants message out – chefs who are social media savvy (astute at using Instagram, Facebook, Tik Tok, YouTube, and Twitter) will be at the top of the “hire” list for prominent restaurants. [] TEACHING/TRAINING. PLAN BETTER – TRAIN HARDER.

2021 463

2021 Social Media Kitchen Safety Restaurant Law 463

Culinary Cues

AUGUST 19, 2023

Many only stayed in business for a few months, but some were able to weather the storm of the depression and carry-on serving thousands of customers every week, allowing them to stay afloat. Food was always important, but it was the hospitality of the charismatic operator that had made the restaurant experience what it was up to this point.

Hotels 339

Hotels Influencer Compost Recycling 339

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. You take care of customers above all else. Customers are your lifeblood.”.

Travel 442

Travel Back of House Customer Service Small Business 442

Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

Customer Experience 390

Customer Experience Cash Management Customer Service Front of House 390

Culinary Cues

SEPTEMBER 15, 2022

We can all choose to be great at what we do; choose to master our craft and create outstanding experiences for guests and co-workers alike, or we can choose to shrug our shoulders and surrender to mediocrity. This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking.

Fine Dining 396

Fine Dining Front of House Customer Service Customer Experience 396

7 Shifts

JUNE 3, 2022

For the average restaurant, that means serving four more customers a day. Does your restaurant have core values that guide the customer and employee experience? Learn more about how Kelly McCutcheon and her team established Hopdoddy's core values in our blog post guide, and listen to Kelly on the podcast here.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Social Hospitality

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. That’s not just because people are traveling more. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Culinary Cues

APRIL 15, 2020

That restaurant experience set the stage. [] RESTAURANTS ARE THE PORTAL FOR ENTREPRENEURSHIP. To the chef – the canvas is their plate and to the restaurateur it is the art of hospitality, making customers feel welcome and special. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Restaurant Consulting.

Travel 371

Travel Small Business Point of Sale Back of House 371

Culinary Cues

APRIL 9, 2020

Since the days of early merchant travelers during Medieval and Renaissance days – restaurants have been integral to societal development and the sophistication of people. It is the experience of dining that is most important and it is this experience that allows a restaurant, or for that matter – the restaurant industry to flourish.

Customer Experience 494

Customer Experience Customer Service Dine-in Sports 494

Culinary Cues

FEBRUARY 20, 2024

Chefs know how to play it safe; cooks understand what it means to stick to the basics, and many customers do like to embrace predictability. You may find restaurants that have been around forever and have built a loyal return customer base and yes this is important and comfortable. Now, what can I get for you?”

Coaching 354

Coaching Small Business Café Entertainment 354

Future Food

MAY 25, 2021

Investing in Hospitality Training and Staff Well-being at Work As the world opens-up again after months of continuous lockdown – pubs, cafes, restaurants and even nightclubs welcome back patrons. This article is one in a series of industry-focused blogs called the ‘Hospitality Mindset’.

Customer Service 148

Customer Service Small Business Food Safety Training 148

Culinary Cues

DECEMBER 1, 2019

I try, whenever I travel, to find those small, privately owned, interestingly unique bistros, trattorias, and cafes that are the soul of a community and the lifelong dream of a chef or restaurateur who views this as his or her mission – a chance to bare it all and sign every plate that leaves the kitchen. The experience will always be better.

Small Business 414

Small Business Customer Experience Customer Service Seasonal Menu 414

Culinary Cues

APRIL 25, 2021

I find it very interesting how diverse the food experience is. Just as all cars can move a person from one geographic point to another yet the experience that takes place in between can be totally different – so too is this true with food. QUICK SERVICE: This is the food noise experience for both the customer and the employee.

Food 421

Food Fine Dining Café Customer Experience 421

Gourmet Marketing

JANUARY 29, 2021

With this new confidence comes hope and optimism for the travel and hotel industries. Over the past nine months, your hotel has hopefully been preparing for an inevitable uptick in travel. Travel will look different after the pandemic ends, and your guests will expect you to go above the extra mile to gain their trust.

Hotels 40

Hotels Travel Insurance Email Marketing 40

7 Shifts

JULY 10, 2020

Pssst, if this is your first opening, check out our blog on How to Start a Restaurant! ] When it comes to preparing your staff for your reopening, ensure you’ve updated their training for the latest health and safety procedures and precautions your restaurant will be observing. 1 Set goals for the event ?? Mel Bensky, @tastethesix.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

FEBRUARY 26, 2021

This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Even if a customer orders 100 times from you, there wouldn’t be a way for you to reach out and say thank you. Logistics and Delivery ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Rocket Fuel

MAY 1, 2023

Beverages generally come with a lower cost of production, and the ability to upsell and customize them makes them valuable liquid assets. Invest in training your employees on the importance of beverage sales to your bottom line and teach them effective upselling and cross-selling techniques.

Beverage 52

Beverage 2023 Coaching 2022 52

Hot Schedules

DECEMBER 7, 2021

While diners and other service consumers may be willing to shell out more for an experience, the nature of retail purchases mean consumers know of price hikes before even selecting an item. Between lost productivity, rehiring costs, onboarding, and training requirements, employee turnover quickly eats into margins. million U.S.

Retail 78

Retail Employee Relations Hotels 2022 78

360Training

MARCH 17, 2020

Those with the disease may experience fevers, coughing, and shortness of breath. Of course, just because you experience these symptoms doesn’t mean that you have COVID-19. Recently traveled internationally. With COVID-19, restaurants and restaurant staff are at risk of unknowingly passing on the virus to customers.

Kitchen Safety 88

Kitchen Safety Food Safety Healthcare Customer Experience 88

Future Food

JANUARY 30, 2020

Customer Service at Mcdonalds (Image via Bustle). Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” What is common to both is a commitment to customer service.

Technology 107

Technology Front of House Customer Service Back of House 107

Tundra Restaurant Suppkly

DECEMBER 28, 2020

So at a time when they couldn’t easily have cross-team meetings and trainings on new recipes, they had to find new ways to make that happen. One way they did it was by using existing ingredients in new ways, to be sure they could get new menu items right with minimal training.

Social Media 69

Social Media Delivery Hospitality Training 69

KaTom

SEPTEMBER 15, 2020

Pizza chain responses to COVID-19 have varied, but most have expedited their new-hire processes, with some hiring through texts and others streamlining training. The pizza chain emphasized customer and employee safety by offering contactless delivery, curbside pickup, and contactless carryout.

2020 61

2020 Kitchen Safety 2025 Franchise 61

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. What should you look for in restaurant point of sale software? Friendly UI and UX.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Restaurant Clicks

JANUARY 9, 2020

Statistics show that the number of Americans dining out continues to increase, however, so there are plenty of potential customers to go around. Considering your target customer personas can help with making choices like menu, pricing, layout, marketing, and other aesthetic choices. . How To Start a Restaurant . Write a Business Plan.

License 78

License Equipment Website Management Hiring 78

Culinary Cues

NOVEMBER 18, 2022

It is the repository of recipes, cooking methods, traditions, and the power of our melting pot country. [] A UNIVERSAL REWARD SYSTEM FOR CUSTOMERS. All other aspects of tourism rely on the restaurant to punctuate an experience. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Harvest America Ventures, LLC.

Agriculture 372

Agriculture Tourism Transportation Café 372

EATER

SEPTEMBER 29, 2020

The Superbar sat in the lobby, with stations lined up like train carts. for the dining experience. Like a jilted ex-lover, the official Wendy’s Story on the website makes zero mention of Superbar, despite the countless blogs, YouTube videos, and podcasts devoted to remembering it. It was $2.99 Santa Claus. The Easter Bunny.

Food 128

Food Food Truck Dine-in Small Business 128

7 Shifts

MAY 11, 2020

We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Employees must report any symptoms and recent travel to their managers before a shift. In our blog on ways to pivot your business model , we suggest: Offering meal kits ??

BOH 368

BOH FOH Food Safety Equipment 368

Culinary Cues

NOVEMBER 16, 2019

The more I travel, experience communities, and try their restaurants – the more I scratch my head and ask the question: “What are they thinking?” This means that those who choose to be restaurateurs need to design menus and concepts that address the needs and desires of potential customers, not simply stroke their own ego.

Training 259

Training Employee Relations Customer Service Customer Experience 259

Culinary Cues

OCTOBER 24, 2022

It is a menu change that tests a chef’s ability to understand the seasonality of harvest, the connection that menu items have with the concept of the restaurant, executive cost-effective items, push the kitchen crew to enhance their skills, and excite the customer. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG.

Seasonal Menu 311

Seasonal Menu Front of House Presentation Menu 311

Culinary Cues

SEPTEMBER 7, 2019

This is an opportunity to humanize the restaurant business and provide a perspective that will give life to that plate of food and the experience that these individuals collectively create. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Harvest America Ventures, LLC. Restaurant Consulting.

Blog 322

Blog Customer Service Take-out Sourcing 322

Future Food

MAY 20, 2020

Customers in restaurants, cafes and fast-food venues will be very sensitive to health and hygiene and as such, they will translate messy to unhygienic. Genki Sushi - The Unconventional Sushi Experience A new way to order - A personal prepared to order sushi train delivered direct to your table - contact free.

Hospitality 113

Hospitality Food Customer Service Food Order 113

Modern Restaurant Management

AUGUST 16, 2021

The US restaurant industry is experiencing increased labor cost and inflationary pressure exiting the pandemic, but pent-up demand and fiscal stimulus have supported a strong recovery in restaurant sales, enabling companies to pass rising costs through to customers, says Fitch Ratings. percent of 2019 sales by year-end.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. This blog provides an organised overview of the key metrics multi-site restaurant brands should track. It’s money that went straight to his bottom line.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Black Box Intelligence

DECEMBER 2, 2021

Getting the pricing, menu, and logistics right so your customers feel like they’re getting their money’s worth can be tricky. All food doesn’t travel well. And if the delivery menu is shorter than the regular menu, it’s important to be consistent across platforms to reduce customer frustrations.

Delivery 82

Delivery Operations Customer Service Food Order 82

Gourmet Marketing

SEPTEMBER 23, 2021

Follow our blog to soak up some of the lessons we’ve learned along the way. Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. The key here is to make the program feel rewarding whenever your customers use it.

Marketing 61

Marketing 2021 Social Media Website Management 61

Restaurant365

MARCH 30, 2020

You want to take care of your team and keep your customers happy, but you also need to make sure you can return to post-COVID19 times with momentum on your side. Well-executed delivery may actually help you gain loyal, long-term customers, who remember how you treated them during a challenging time. Completing staff training.

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Delivery Operations Insurance Cash Management 78