EATER

OCTOBER 11, 2023

Lille Allen/Eater A former fine dining server dishes on how the flambé, a dying convention of French haute cuisine, became the ultimate tableside flex I can feel sweat soaking through the armpits of my $5,000 Tom Ford suit and a nagging itch along the starched collar of my custom-fitted tuxedo shirt.

Fine Dining 135

Fine Dining Mobile Ordering Dine-in Definition 135

Restaurant Engine

OCTOBER 13, 2021

If your website is more than three-five years old, it’s time to take a long hard look at the customer experience. While it is important that your website works for what you need, it’s even more important for it to work for what your customers need. 2: Your Website Isn’t Optimized for Mobile. Or does it?

Mobile Ordering 119

Mobile Ordering Online Ordering Customer Experience Customer Service 119

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. It also saves time and improves the overall dining experience. This reduces the risk of spreading germs and viruses.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

Restaurant Engine

DECEMBER 23, 2020

1: Enhance Contactless Ordering and Payments. Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. An app-first experience for restaurant chains.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Restaurant Engine

JANUARY 27, 2021

In order to market your daily lunch specials, you need to determine your target audience, so you know who you’re marketing to. This way, you can create a real meal experience within an allotted time frame. It ultimately is a faster ordering process for customers so they can spend more time enjoying their meal.

Specials 116

Specials Mobile Ordering Catering Social Media 116

Cheetah

SEPTEMBER 9, 2019

Define the leading values of your business, your target customers and your mission statement. From there, create a website , logo, vehicle wrap design, social media assets and clothing design for you and your employees. At the minimum, your website needs to be mobile friendly. It should be easy to pronounce and remember.

Food Truck 108

Food Truck Mobile Ordering Food Social Media 108

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. DESIGN: It’s a new era of drive-thrus. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). ” A detailed pro/con list of third-party vs self-delivery is found here on our previous blog (13).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. . trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

ChefMod

MARCH 16, 2024

This innovative tool is designed to simplify the way you handle credits from suppliers, giving you a clear, organized view of all your financial transactions. Purchase Order (PO) : Keep track of all your orders, aligning your purchasing with your budget and culinary needs. Jumpstart your Bookkeeping Effort But that’s not all.

Management 52

Management Management Mobile Ordering Demo 52

Restaurant Engine

OCTOBER 28, 2020

It’s the central hub for all your food truck marketing, and not only does your food truck website need to be mobile friendly, it also must be user friendly and provide all the necessary information. When you put Google Maps on your website, your customers can find your food truck easily. Second, it must be mobile-friendly.

Food Truck 78

Food Truck Social Media Food Mobile Ordering 78

Cheetah

SEPTEMBER 9, 2019

Define the leading values of your business, your target customers and your mission statement. From there, create a website , logo, vehicle wrap design, social media assets and clothing design for you and your employees. At the minimum, your website needs to be mobile friendly. It should be easy to pronounce and remember.

Food Truck 92

Food Truck Mobile Ordering Food Social Media 92

Open for Business

NOVEMBER 21, 2022

This restaurant ordering technology means no one needs to enter incoming delivery orders into your POS manually. This scheduling software is user-friendly, mobile, and cloud based. This tool helps you manage a restaurant’s inventory, ordering, and invoicing on the go. Agorapulse. Try Buffer or Hootsuite as well.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

LevelUp

OCTOBER 14, 2019

Since 2014, online ordering for pickup and delivery has grown 300% faster than dine-in traffic. In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

OneDine

SEPTEMBER 5, 2023

As the restaurant industry continues to evolve, the adoption of server tablets has become a game-changer, enhancing the dining experience for both patrons and staff. This enables customers to pay with their mobile wallets or credit cards securely and conveniently, enhancing the overall payment experience and reducing processing time.

Mobile Ordering 52

Mobile Ordering POS Customer Experience Customer Service 52

BNG Point of Sale

JUNE 19, 2020

In this blog, we’ll take a look at different types of POS software solutions we offer and how they work with your business. Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

Restaurant Engine

NOVEMBER 25, 2020

Yet, people want food, and they want the convenience of ordering out. This is a perfect chance for your restaurant to really refine your menu to provide your customers just what they want. This essentially packages a full meal together, usually at a slightly discounted price, for people to order. Utilize Family Style Meals.

Menu 116

Menu Mobile Ordering Online Ordering Seasonal Menu 116

Lavu

MARCH 6, 2020

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. Customer Engagement.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. You also want to make sure your kitchen is large enough to handle any size of catering order. And do you have space to put orders before they are delivered or picked up? Many of your larger catering orders will expect you to deliver the food. Extra Services.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. Today’s restaurant customer wants what they want when they want it. They want to be able to order it the minute they think about it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Restaurant365

JUNE 17, 2022

Costs for these emerging technologies make them more accessible to independent restaurants and small chains, who fight with the big guys for more than just customers. “That saves time, and that saves mistakes because everything is being displayed,” Wang said, “so you know what tables have ordered.”

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Restaurant Engine

FEBRUARY 10, 2021

Today’s digital arena is focused on interesting, catchy, and unique videos that draw customers in. Your chef is responsible for your incredible menu, and your current and potential customers want to learn more about your chef. Customer reviews can drive an exponential amount of business to your restaurant. tweet this).

Social Media 114

Social Media Kitchen Safety Email Marketing Online Ordering 114

Restaurant365

NOVEMBER 19, 2019

Employees determine the customer service experience in a restaurant. Restaurants are also experimenting with offering health benefits or commuter subsidization to help supplement hourly wages and retain employees. To prepare for the new year, restaurant owners, operators, and managers need to start planning now.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Focus POS

OCTOBER 7, 2019

Tablet point of sale software takes that improvement to the next level, giving you the capabilities to enhance the customer experience and streamline your operations. Or they can be removed from the stand and used by staff to take orders and process payments anywhere on the house floor. Increased Efficiency, Accuracy, and Sales.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

The Restaurant Times

SEPTEMBER 21, 2021

It is a proven fact that existing customers spend more over a period of time than new ones. The aim is to make the customers happy and satisfied in order to retain them. Restaurants are rightly paying more attention to customer experience. Incentivise Your Customers With Complementary Items.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

The Restaurant Times

SEPTEMBER 21, 2021

It is a proven fact that existing customers spend more over a period of time than new ones. The aim is to make the customers happy and satisfied in order to retain them. Restaurants are rightly paying more attention to customer experience. Incentivise Your Customers With Complementary Items.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

Restaurant365

DECEMBER 4, 2020

This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Customer behavior isn’t something that will likely change overnight, so a challenge in 2021 will be to instill customer confidence in your business while still maintaining healthy operations.

2021 78

2021 Operations Mobile Ordering Social Media 78

Restaurant Engine

SEPTEMBER 23, 2020

Require customers to provide their email address or cell phone number to sign up. During the COVID-19 pandemic, and for the foreseeable future, your restaurant customers want delivery options. Your diners want convenience, and they want to be safe while ordering food from your restaurant. And your customers like a good deal.

2020 94

2020 Marketing Email Marketing Social Media 94

Restaurant Engine

NOVEMBER 11, 2020

It helps you get promotions and events into the hands of your customers. It also helps you build relationships with your customers, increasing their loyalty. Make sure your subject line is personal and meaningful in order to get your email opened. This means email marketing for your restaurant is more important than ever.

Email Marketing 96

Email Marketing Marketing Coupons Mobile Ordering 96

Lavu

DECEMBER 6, 2019

Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. Set up a digital menu online through an integrated app and serve customers faster while increasing sales and decreasing wait times. Gone are the days of handwritten food orders.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Restaurant Engine

JUNE 10, 2020

2: Hashtags Help Garner New Customers. First, you want to use local hashtags in your posts including your business name, city, street, or neighborhood to help potential customers find you. As with all marketing, experiment with what works the best for your brand and gets you the most engagement. #3: This is by using hashtags.

Social Media 99

Social Media Influencer Website Management Email Marketing 99

RGU

JANUARY 1, 2020

Most small businesses have plenty of satisfied customers. These happy customer experiences are a source of rich content that will help others understand how you solve a problem better than anyone else. Well written customer testimonials are one of the most powerful trust signals you can use in all of your marketing.

Small Business 52

Small Business Marketing Email Marketing Mobile Ordering 52

ChefMod

MARCH 10, 2024

From time-consuming manual processes to fragmented vendor relationships, restaurant owners face numerous hurdles that can impact efficiency, profitability, and ultimately, the guest experience. How does ChefMod’s Order Management System work? Can I use my own suppliers? Can ChefMod integrate with existing restaurant systems?

Mobile Ordering 40

Mobile Ordering Pricing Customer Service Sourcing 40

Ordyx

APRIL 25, 2019

If you’re in the restaurant business, you know there’s simply no substitute for excellent customer service. Great customer service produces customer loyalty and fans happy to spread the word about your business. Online Ordering Online ordering has become a byword for customer convenience among many restaurateurs.

Innovation 52

Innovation Email Marketing Online Ordering Mobile Ordering 52

Restaurant Engine

JANUARY 13, 2021

Not only are you responsible for staff, your menu, your customers, and keeping everything moving, you are responsible for marketing your restaurant in the best way possible. Social media gives you the opportunity to market your menu items for free and reach a great number of current and potential customers. tweet this).

Social Media 98

Social Media Marketing Email Marketing Coupons 98