7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. There’s a wide range of options available that take the entire process online. It’s a necessity for building a modern and future-proof restaurant.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

APRIL 13, 2021

Canyons Fresh Grill is the definition of a neighborhood spot—nestled just off of Main Street in the town of Woodstock, Georgia, the restaurant has been a mainstay since 2008. Canyons has also seen success in breaking down labor percentages into the back and front of the house to better understand where they may be overstaffed.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

7 Shifts

JUNE 11, 2021

The traditional back-of-house and front-of-house roles are a relic of the past. Know What You Want Out of a Role—and What to Look For. If you're an employee who's unsure about what you want, seek out other members of your team with different roles. Servers have become sanitation experts. Stay Hungry.

Front of House 359

Front of House Back of House Take-out Management 359

7 Shifts

APRIL 12, 2023

Whenever we were traveling, we were traveling based on which restaurants we wanted to check out and which cuisines we were curious about learning. We both studied and participated in the program, and then we came back to DC and we found our first location. And we really wanted to take care of them. It was always a passion.

Back of House 195

Back of House Front of House Small Business 2023 195

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Culinary Cues

FEBRUARY 22, 2021

At least the real bad news is out of the way. Now, let’s think about the purpose of restaurants so that current and potential restaurateurs and chefs can choose the direction they want to take. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations. I know what you are thinking – WHAT!!!!

2022 378

2022 Food Truck Merchandise Point of Sale 378

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

7 Shifts

APRIL 26, 2023

There's definitely been a deeper segmentation relative to what I had first entered into the market as. View this post on Instagram A post shared by 7 Leaves Cafe (@7leavescafe) But last but definitely not least is really just trying to find the right team member base that elevates our brand and meets the needs of our customers.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

7 Shifts

JULY 8, 2023

Take Johnny Zela, who tended the bar with Joe at the very beginning of Condado. And the driving principle behind it was to be the type of place he would work at forever given the opportunity. He joined us on The Pre-Shift Podcast, along with Chris Artinian, President and CEO of Condado Tacos. Kahn: "It was kind of a no-brainer.

Hiring 273

Hiring Back of House Take-out Training 273

7 Shifts

DECEMBER 2, 2022

Figuring out the concept is hard enough. The name should be the priority for those starting to build a restaurant , but the name is a huge factor you should not take lightly. Your name needs to stand out and represent what your business stands for. Table of Contents. Why your restaurant name matters. 103 Restaurant Name Ideas.

Social Media 390

Social Media Customer Experience Food Truck Back of House 390

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. On our first day, we had a line out the door of guests and ran out of oysters to sell. It was definitely a learning experience for myself and the rest of the team as we banded together to turn this hectic situation into a positive one.

Back of House 189

Back of House Front of House Communication FOH 189

7 Shifts

FEBRUARY 26, 2021

If you weren’t thinking that much about online ordering before, you definitely are now. The easiest way to get your food out there is by partnering with a third-party delivery app. Native or first-party delivery doesn't rely on a separate service to take and send out orders. Third-party platforms keep this data from you.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. What is your brand doing to give back? Anthony Valletta has had an extensive career in the hospitality business. Whereas before it was 'who's going to pay me the most money?'

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Modern Restaurant Management

NOVEMBER 13, 2023

House of Representatives are seeking answers as to how some of these companies operate, and for good reason. Sure, correspondence and updates are sent out and companies are trialing the fees with some merchants, but the processing fees ultimately upend thousands of businesses using a platform when the fees kick in.

Point of Sale 123

Point of Sale POS Back of House Customer Service 123

Culinary Cues

NOVEMBER 25, 2019

It could be that transition from the lack of any taste 6 x 6 box of tomatoes that are out of season, to your first heirloom tomato, and then eventually picking a tomato off the vine that was sun sweetened in the month of July – taking a bite and realizing what a gift a tomato can be – but, again, there is a moment.

Fine Dining 393

Fine Dining Food Order Back of House Uniforms 393

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. The personalization of drive-thrus began internally across many brands a few years back. Every minute!

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Cheetah

JANUARY 30, 2022

They include everything from back-of-house supplies like gloves and containers, to customer-facing single use-items like takeout packaging, utensils, napkins, and straws. Particularly during the pandemic, providing high quality disposable sanitary products to back-of-house staff is an absolute necessity.

Supplies 148

Supplies Food Supply Compost Back of House 148

Cheetah

JANUARY 30, 2022

They include everything from back-of-house supplies like gloves and containers, to customer-facing single use-items like takeout packaging, utensils, napkins, and straws. Particularly during the pandemic, providing high quality disposable sanitary products to back-of-house staff is an absolute necessity.

Supplies 148

Supplies Food Supply Compost Back of House 148

7 Shifts

JANUARY 20, 2023

There are a few things restaurants can do to get ready for the Super Bowl: Stock up on supplies: Make sure you have enough food, drinks, and utensils to accommodate the increase in customers.Think of what's most likely to sell out first: finger foods, wings, pizza, kegs, napkins, special items, etc. In 2019, diners spent $81.30

Specials 195

Specials 2023 Social Media Email Marketing 195

7 Shifts

MARCH 11, 2020

Read on to discover common restaurant opening expenses you will definitely encounter, and unexpected restaurant opening costs that you may encounter on your journey to restaurateurship. Furniture & Equipment Restaurant equipment can set you back between $100,000 and $300,000. Check out these U.S.

License 354

License Cash Management Inventory Food Supply 354

7 Shifts

JULY 27, 2023

Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. For an industry with a high rate of first-year closures, Lula Cafe's longevity is a testament to what Hammel calls a youthful mindset.

Communication 195

Communication Front of House Education Back of House 195

EATER

MARCH 22, 2024

The rooftop pool at Soho House New York. Photo: Soho House The hospitality brand is growing its restaurant empire — and you’re allowed in Earlier this month, Soho House’s newest members-only club opened in Portland, Oregon. The pair’s first date apparently happened at the Soho House London location.) It is one-of-a-kind.

Back of House 91

Back of House Social Media 2017 Hotels 91

7 Shifts

NOVEMBER 17, 2020

Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Ask them to fill out these sections, and then give you, their manager, the form. What is a restaurant employee evaluation form?

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

JUNE 8, 2020

Lindsay: “ Definitely making people’s day. As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. Such an incredible opportunity for both personal and professional growth.”

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

EATER

MARCH 22, 2024

The rooftop pool at Soho House New York. Photo: Soho House The hospitality brand is growing its restaurant empire — and you’re allowed in Earlier this month, Soho House’s newest members-only club opened in Portland, Oregon. The pair’s first date apparently happened at the Soho House London location.) It is one-of-a-kind.

Back of House 83

Back of House Social Media 2017 Hotels 83

EATER

MAY 13, 2024

Fadi Kattan’s new cookbook celebrates Palestine through recipes, photos, and written portraits “Imagine we meet in New York, and you tell me, ‘You know what, take me to Bethlehem with you,’” Fadi Kattan said on a Zoom call a few days ago to discuss his new cookbook Bethlehem: A Celebration of Palestinian Food. That’s the book. We’re lucky.

Book 113

Book Back of House Waste 2015 113

EATER

JANUARY 12, 2024

People who grew up eating a lot of rice immediately recognize it and it’s definitely a conversation starter.” We do everything in-house. Our fragrances start with my very precise olfactive briefs and our fragrance house brings them to life. million subscribers even though she hasn’t posted a video in three years.

Food 78

Food Social Media Back of House Definition 78

Open for Business

AUGUST 10, 2023

Set your restaurant up for success by figuring out your hiring strategy and making a plan. Once you’ve figured out how many staff you’ll need and the roles to fill, nail down the responsibilities each of those employees must fulfill. A quality candidate should have several years of experience in different front-of-house roles.

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Rely on Technology to Increase Operational Efficiency. Enhance CX with Accelerated Contactless Adoption.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

EATER

MAY 3, 2021

When she came back, she noticed a shift in the way her employers treated her. “I I came back to be given the silent treatment from the owner,” she told me via email. “He But the pay couldn’t compare to what she was making before, so now, she’s back. We do a ton of business out of a 400-square-foot kitchen,” Glassman said.

Back of House 145

Back of House Cash Management Kitchen Safety Insurance 145

Modern Restaurant Management

JULY 13, 2023

While for many sports bars, traditional flatscreen televisions have been the norm for watching sporting and live events, it’s time to take your establishment to new heights by upgrading with a game changing addition. Attract New Customers One key to attracting new customers is to stand out from the other bars in the area.

Sports 88

Sports Social Media Customer Experience Entertainment 88

Restaurant Clicks

DECEMBER 9, 2021

If that’s the case, then I’ve definitely got something that will help you out. You see, I went on a mission to search the city far and wide to locate all the best places to get pizza, and I came back with quite the list. One thing you might not expect to find here, however, is delicious pizza. Shore Shack Pizza.

Online Ordering 108

Online Ordering Back of House Definition Reservations 108

Open for Business

JULY 7, 2023

The definition of the word hospitality can change depending on context. They don’t see all the planning and effort it takes. They only know they feel great and that feeling brings them back. In the hotel industry, it means one thing. In the travel and tourism industry, it means something a little different.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

EATER

AUGUST 23, 2023

In my house, Nutella can sometimes be an easier sell. I was just back in LA for several weeks, and it’s funny, I don’t know all the places in LA anymore. I had to definitely lean into Eater LA to try to figure out where I was getting food. She has a podcast , a memoir , and has mastered the art of the Instagram story.

Reservations 77

Reservations Back of House Definition Social Media 77

EATER

APRIL 21, 2022

The Massachusetts restaurant and chef Ruth Wakefield deserve some credit for America’s favorite cookie, but certainly not all of it Ruth Wakefield was a highly accomplished person: a college-educated dietician, teacher, chef, and the founder and operator of Toll House Inn, one of New England’s most famous restaurants.

Back of House 94

Back of House Point of Sale Employee Relations Take-out 94

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant Clicks

SEPTEMBER 29, 2021

I went out and scoured the city high and low to find out who has the greatest steak, and I did not come back empty-handed. No other places in the city compare to the ones listed below, so go ahead and check them out to find your new favorite steak spot. Cowford Chophouse. Make a Reservation.

Front of House 146

Front of House Reservations Back of House Hotels 146