7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Tip management constantly evolves.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Goodreads: 4.09

Book 370

Book Management Management Restaurant Law 370

7 Shifts

AUGUST 19, 2020

The restaurant industry has a reputation for high staff turnover. staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. From big, important ideas to use-today tactics, here are the best takeaways we heard on Season One of the Restaurant Growth Podcast. Restaurant owners do so much.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. It's bad morale if you bring someone in who isn't very good, doesn't know what they're doing,” says Kelly Phillips, Founder of Destination Unknown Restaurants. A manager can make or break an employee’s experience as it trickles down from the top.

Hiring 195

Hiring Front of House Back of House Document 195

Sling

AUGUST 9, 2023

A Practical Guide February 2023 55 Restaurant Marketing Tips To Win Your Market February 2023 How To Choose The Best Payroll Software For Your Business January 2023 35 Creative Food Truck Ideas for Your Next Business Venture January 2023 What Is a Bistro and How Does It Differ From Other Restaurants?

Article 78

Article 2023 2022 2021 78

7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. Restaurant Retention Data Study.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

AUGUST 19, 2022

Fortunately, there are steps you can take to make your franchise restaurant a mainstay of your community. Coffee shops serve as early morning gathering places, restaurants provide a place where families reconnect, and shops selling retail goods keep lives running smoothly. Local Stakeholders Create Community. by the end of 2022.

Franchise 193

Franchise Franchising Social Media Loyalty Program 193

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. But restaurant management is the glue that holds it all together. With so many responsibilities, running a restaurant can be tricky. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry.

Back of House 133

Back of House Employee Relations Delivery Mobile Ordering 133

7 Shifts

OCTOBER 22, 2019

In a social media-heavy world, the visual appeal of a restaurant has become more important than ever. Instagram is now reshaping the way diners consume their food, and in return restaurants have changed to accommodate the need for “ Instagrammable ” experiences. Source: [link] No wonder Instagram has the impact it does.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

Cheetah

JUNE 14, 2021

If you are reading this article, you probably know that restaurants are facing turmoil as the most severe labor crisis ever experienced is hitting the industry. A lack of workforce could easily derail many restaurants’ reopening plans, particularly small and independent establishments. Reading Time: 9 minutes. Table of Contents.

BOH 148

BOH Back of House Front of House Restaurant Law 148

7 Shifts

OCTOBER 10, 2019

With Halloween-related spending hitting $9 Billion in 2018, and 175 million Americans reporting that they’ll be participating in the festivities this year, Halloween provides great promotional opportunities for your restaurant to attract new diners through your doors. Halloween Specials and Menu Ideas for Restaurants and Bars ?????

Specials 231

Specials Bar Seasonal Menu Events 231

Rocket Fuel

DECEMBER 9, 2022

Speed of service (SoS) may be one of the most important metrics your QSR restaurants track—Its influence on other facets of your business is undeniable. Before we dive into 5 ways to improve your SoS, let’s define speed of service and establish a baseline for comparison: What is SoS (Speed of Service)?

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Speed of service (SoS) may be one of the most important metrics your QSR restaurants track—Its influence on other facets of your business is undeniable. Before we dive into 5 ways to improve your SoS, let’s define speed of service and establish a baseline for comparison: What is SoS (Speed of Service)? Your Brand Marketing Calendar.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Embrace the Suck

MARCH 22, 2019

How has this year treated you and your restaurant? If you are like the majority of restaurants, it’s been a big challenge. There are some innovative and creative ways to get new staff to come to your restaurant. There are some innovative and creative ways to get new staff to come to your restaurant. Defy the norm.

Recruiting 249

Recruiting Social Media Back of House Hiring 249

Touch Bistro

JULY 4, 2021

In 2021, the restaurant industry is experiencing an unprecedented labor shortage that’s seeing worker resignations and job openings at an all-time high. Despite most restaurants having reopened after COVID-19 closures, the restaurant industry was still 1.5 million food service employees lost their jobs in 2020.

2021 98

2021 Employee Relations Hiring Recruiting 98

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. For part two, click here.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

7 Shifts

JULY 6, 2023

As for how he entered the restaurant business? And while the pandemic delayed opening quite a bit, it gave Falcon time to think hard about the kind of restaurant he wanted to create. There's a lot of platitudes that are said in businesses, not just in restaurants, all industries, is that we're people-focused.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Sling

FEBRUARY 17, 2021

Finding employees often starts, not with a job posting or a help-wanted ad, but with your business’s identity. Facebook has powerful targeting features that let you advertise your job opening(s) to people based on their skills, their location, their age, and countless other variables.got. How To Find Employees For Your Business.

Website Management 107

Website Management Social Media Tip Distribution Hiring 107

Sling

AUGUST 9, 2021

A good restaurant floor plan can mean the difference between a crowded, chaotic environment and a spacious, relaxing environment. But how do you go about creating such a restaurant floor plan? 8 Ideas To Inspire Your Restaurant Floor Plan. Restaurant Entry Floor Plans. By taking inspiration from other successful layouts.

Seating 148

Seating Small Business Dine-in Sourcing 148

Black Box Intelligence

JULY 15, 2022

Read on to discover the 5 great tips restaurant and hospitality brands can implement to increase organic reach and engagement on social media and review sites. For increasing the organic engagement of restaurants and hospitality brands usually, a starting point is transposing your marketing mix for social media.

Social Media 52

Social Media Influencer Customer Experience Hospitality 52

Black Box Intelligence

JULY 15, 2022

Read on to discover the 5 great tips restaurant and hospitality brands can implement to increase organic reach and engagement on social media and review sites. Restaurants and hospitality brands usually know where they fit best based on their customer experience, values, branding and placement. Let’s break it down!

Social Media 52

Social Media Influencer Customer Experience Hospitality 52

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. TEAM Schostak Family Celebrates Anniversary and Employees. We look forward to what the next 40 years will bring as we continue to lead the way in our communities.”

Food 162

Food Tip Distribution Guest Recovery Food Safety 162

Sling

SEPTEMBER 6, 2021

Building a great online presence is essential to the success of your restaurant. A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. That’s the holy grail of restaurant marketing. Effective Restaurant Websites.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Apicbase

JUNE 2, 2022

But… there’s another side to the restaurant profitability equation — menu pricing. This process should use predetermined restaurant KPIs (revenue goals, costs and other data) to optimise pricing, with profit maximisation being the end goal. 3 tips on menu pricing for ghost kitchens. 3 tips on menu pricing for ghost kitchens.

Pricing 52

Pricing Menu Operations Demo 52

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Nearly half (48 percent) of respondents also said they are likely to buy gift cards from a local independent restaurant.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Lavu

MARCH 30, 2020

With today’s thin workforce and abundance of open positions to fill in restaurants, keeping up morale, reducing turnover, and fostering teamwork in the workplace are more important than ever before. When your restaurant staff feels valued and heard, they reciprocate that value in their work. Specify Long-Term Company Goals.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Apicbase

JANUARY 13, 2023

They could help guide your decisions in what is shaping up to be a very uncertain time for restaurant operators. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. For 62% of restaurants , automation could help fill critical gaps in managing orders.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

OCTOBER 8, 2020

“We are excited to be a part of the new Flippy ROAR design that delivers new automation and intelligence to the restaurant industry.” “We are excited to be a part of the new Flippy ROAR design that delivers new automation and intelligence to the restaurant industry.” Flippy ROAR for Sale.

Kitchen Safety 136

Kitchen Safety Food Safety Online Ordering Point of Sale 136

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media. Ensuring business interruption insurance covers COVID-19.

Tip Distribution 157

Tip Distribution Healthcare Hospitality Food Supply 157

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S.

Hospitality 156

Hospitality Food Consumer Goods Point of Sale 156

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 138

Online Ordering Customer Service Seasonal Menu Food Order 138

EATER

JULY 22, 2021

Chef Russell Jackson opened the fine dining restaurant Reverence in Harlem just months before the pandemic began. When his New York City restaurant, Reverence, opened in August 2019, guests could sit at the U-shaped chef’s counter beneath 14-foot ceilings. shed nearly 4 million industry jobs out of 15.6

Fine Dining 107

Fine Dining Back of House Dine-in Front of House 107

Apicbase

NOVEMBER 14, 2022

Multi-outlet restaurant operations generate a ton of data every day. As an owner or an operations manager, it’s your job to use that data to grow the bottom line. That’s where restaurant analytics come in. In a recent post, I talked about the difference between restaurant reporting and analytics.

Point of Sale 52

Point of Sale Tip Distribution Front of House Waste 52