7 Shifts

AUGUST 26, 2019

From there, you can make vital decisions about price, service capacity, table turnover, and your menu to boost revenue and profits. It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. Control table turnover. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. The restaurants that prioritize employee retention above all will come out on top. The restaurants that prioritize employee retention above all will come out on top. But before we dive in, let's look at where turnover stands right now—and what's causing it. Table of Contents.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

OCTOBER 30, 2019

Retaining employees is a major problem for the restaurant industry—with the annual employee turnover rate sitting at a staggering 73%, the average employee tenure is just one month and 26 days. However, hasty hiring is at the root of the turnover problem. Read on to find out. Several factors are at play here.

Hiring 283

Hiring Training Customer Experience 2010 283

Modern Restaurant Management

JANUARY 8, 2024

In 2024, staff shortages will force the hospitality industry to be even more efficient, adopting tech that streamlines all their processes, reducing the workload on their staff as much as possible. Read the first part, here. For the second part, click here.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. In a survey of 3,700 restaurant employees , they ranked their co-workers as a factor that affects their satisfaction the most.

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

OCTOBER 13, 2023

The holiday season provides an opportunity for companies to express gratitude and appreciation to their employees and customers. " A poorly chosen gift can have unintended consequences, like leaving employees disappointed. ." " A poorly chosen gift can have unintended consequences, like leaving employees disappointed.

Loyalty Program 176

Loyalty Program Workshop Events Certification 176

7 Shifts

JULY 24, 2020

That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business. Goodreads: 4.09

Book 370

Book Management Management Restaurant Law 370

7 Shifts

SEPTEMBER 3, 2019

A lot of the tough situations that arise during a restaurant shift are difficult to control, and they can make for some pretty grumpy employees. But there are aspects of the job that you, as a manager, can control to strengthen a weak restaurant culture and keep employees happy. The savings to your bottom line would be phenomenal!

Sports 284

Sports Training Fine Dining 2017 284

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. What Is Employee Turnover? Voluntary Employee Turnover. Conflict with other employees.

Management 144

Management Management Employee Relations Insurance 144

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

Touch Bistro

AUGUST 11, 2021

If you’ve ever scheduled too many front of house staff for a shift at your restaurant, you might think that you’re reducing labor costs by simply sending staff home early. With fewer tips, fewer tables, and less to do, your servers might start looking for a workplace with a higher table turnover rate and a lower staff-to-table ratio.

Front of House 98

Front of House Back of House POS Training 98

Modern Restaurant Management

DECEMBER 9, 2019

Employee turnover is every employer’s nightmare. According to the Bureau of Labor Statistics , total turnover rates in 2018 were 44.3 Total turnover for the hospitality industry was 76.7 Don’t have salary employees? Turnover Tip : Invest in your employees' professional development.

Recruiting 152

Recruiting Training 2018 Hiring 152

The Rail

MARCH 27, 2024

Reduce the food waste you generate. From employee turnover rate to who makes the most sales, using data science for restaurants helps with employee management. Staff turnover is often a big issue in restaurants and access to data can help you to find ways to improve staff retention.

Email Marketing 52

Email Marketing 2024 Point of Sale Seasonal Menu 52

Restaurant365

SEPTEMBER 18, 2020

The hiring process in the restaurant industry is similar to hiring in other industries, but the restaurant industry experiences higher turnover than most other businesses. Consequently, the hiring objective is two-fold: hiring the right employees and retaining them. 1. Ensure the applicant fits your restaurant’s culture.

Hiring 97

Hiring Reference Recruiting Demo 97

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Restaurant365

JANUARY 18, 2022

Use the following tips to work toward zero pre-consumer and post-consumer food waste: Set a goal for food waste reduction. Whether your concern is for the environment, reducing CoGS, or both, setting a goal will allow you to measure your success. ReFED , a national nonprofit working to end food loss and waste across the U.S.

Waste 147

Waste Compost Food Consumer Goods 147

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The restaurant industry has some unique characteristics that make payroll and HR especially difficult, such as a high turnover rate, ever-shifting scheduling, and. varying wage and tip income regulations.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Restaurant365

JUNE 17, 2020

Your payroll is the process of calculating and distributing wages to your employees. The restaurant industry faces a lot of industry-specific regulations on payroll, with laws regulating hourly employee scheduling and tipped wage workers, as well as compliance with the Affordable Care Act regarding seasonal and variable hour employees.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Cheetah

JULY 1, 2021

Reading Time: 5 minutes. In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. They might even welcome not having to decide how much to tip at the end of a meal. Table of Contents.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Indoor Media

JULY 25, 2020

Here are 6 ways to reduce cost and increase revenue that actually impact your bottom line. No amount of tips or secrets will increase your profits if you don’t treat your finances with discipline. No amount of tips or secrets will increase your profits if you don’t treat your finances with discipline. Save, Save, Save.

Advertising 166

Advertising Coupons Customer Service 2008 166

Cheetah

JULY 1, 2021

Reading Time: 5 minutes. In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. They might even welcome not having to decide how much to tip at the end of a meal. Table of Contents.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Sling

MAY 25, 2021

Paying off debt to reduce interest payments. 3) Hire High-Potential Employees. Hiring high-potential — and high-performing — employees can mean the difference between reaching your other business goals and coasting along without improvement. 4) Reduce Employee Turnover. 5) Prevent Employee Burnout.

Small Business 78

Small Business Hiring Article Customer Service 78

Cheetah

DECEMBER 1, 2021

Reading Time: 5 minutes. Whether under a gross or net lease model, the average industry lease costs are typically 5-8% of revenue. Restaurants across the country and the world are re-negotiating their leases with landlords. Not only are new clauses being added to incorporate pandemic reality, but completely new models are emerging.

Fine Dining 148

Fine Dining Insurance Kitchen Safety Seating 148

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The restaurant industry has some unique characteristics that make payroll and HR especially difficult, such as a high turnover rate, ever-shifting scheduling, and varying wage and tip income regulations.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

The Restaurant Times

MARCH 6, 2023

Making enough money to keep your restaurant running is one of the major challenges a restaurant faces. For this reason, the profit margin of your restaurant is one of the defining factors of its success. It is well known that the hospitality sector has lower profit margins than other market segments. Read along!

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

ExactHire - Restaurants

DECEMBER 9, 2022

So obviously, high volume hiring is a challenge at a time of mass resignation with employees are quitting jobs at record highs. Let’s discuss tips for high-volume hiring. When you’re dealing with mass hiring, you need creative and practical ways to complete it. What is High-Volume Hiring? Interview process overload.

Hiring 98

Hiring Recruiting Customer Experience Document 98

Harbor Touch

MAY 15, 2018

Unpredictability and anxiety can cause high employee turnover, which means losing the experience and knowledge of those workers. There may not be a way to make restaurant work more predictable, but there are ways to lessen the stress on workers and build employee loyalty at the same time. Recongnize Your Employees.

Loyalty Program 97

Loyalty Program POS Back of House Customer Service 97

Touch Bistro

JUNE 22, 2021

If you’re looking to reduce operating costs at your restaurant, you’re not alone. So why is reducing operational costs so important? Well, according to the basics of profit margins , if you reduce your restaurant operating expenses, you can increase profit margins without the risk of scaring customers away with increased prices.

Operations 52

Operations Food Supply Inventory Employee Relations 52

The Restaurant Times

JULY 27, 2020

Moreover, it will significantly help in reducing employee turnover and absenteeism. Reduced turnover rates can, in turn, help restaurants save on additional expenses, which would otherwise be incurred on repeated recruitment and training. Effective Incentive Ideas To Retain Your Employees In The UAE.

Loyalty Program 52

Loyalty Program Employee Relations Front of House Customer Service 52

The Restaurant Times

MARCH 1, 2022

If you’re looking to run your restaurant operations in 2022 efficiently, we have created a comprehensive list of 5 tips to improve your restaurant operations. . 5 Tips To Improve Restaurant Operations. 5 Tips To Improve Restaurant Operations. Train Your Employees For A Top-Notch Customer Service.

2022 52

2022 Operations Social Media Cash Management 52

Rocket Fuel

DECEMBER 9, 2022

Before we dive into 5 ways to improve your SoS, let’s define speed of service and establish a baseline for comparison: What is SoS (Speed of Service)? So, let’s dive into the top 5 ways to improve your quick-service restaurant’s speed of service: 1. What is the industry average speed of service?

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Before we dive into 5 ways to improve your SoS, let’s define speed of service and establish a baseline for comparison: What is SoS (Speed of Service)? So, let’s dive into the top 5 ways to improve your quick-service restaurant’s speed of service: . Employee feedback. What is the industry average speed of service?

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

BNG Point of Sale

JANUARY 19, 2021

There are countless benefits, from keeping your costs down, boosting your profits, to reducing theft; we’ll discuss the top reasons you should invest in a restaurant POS system. Intuitive interfaces improve order taking and reduce training times. Easily navigable screens mean fewer errors, and automatic totals reduce math errors.

POS 98

POS Cash Management Mobile Ordering Loyalty Program 98

Goliath Consulting

APRIL 19, 2019

Interestingly, of the Americans between the ages of 25-34, only 5% pay with cash. Interestingly, of the Americans between the ages of 25-34, only 5% pay with cash. Cashless transactions reduce errors such as miscounting change or misplacing bills. For many of us, it’s hard to remember the last time we paid for a meal using cash.

Loyalty Program 104

Loyalty Program Reference Customer Service Customer Experience 104

The Restaurant Times

MARCH 10, 2022

Tips To Streamline Restaurant Manager Duties In The UAE. Possessing multiple professional and interpersonal skills, a restaurant manager is the leader of the team of employees at the restaurant. Sometimes, they have a helping hand to take care of, so that the work is scheduled around the employee’s commitments. .

Management 52

Management Management Cash Management Employee Relations 52

Tableo

JULY 11, 2023

Encourage your employees to interact with customers, foster a welcoming environment, and make them feel important and valued. It’s a time when customers can relax, mingle, and take advantage of the cheap food and drinks. As a restaurant owner or manager this time of day is a fantastic opportunity to boost sales and draw in new patrons.

Social Media 42

Social Media Seasonal Menu Reservations Customer Experience 42

Sling

JANUARY 17, 2020

Employee feedback is a powerful tool for building a strong team, improving employee engagement, and making your business a success. Other managers understand the value of employee feedback but don’t know how to deliver it so that team members thrive. Why Employee Feedback Is Important. 2) Increases Employee Engagement.

Communication 78

Communication Article Management Management 78