Chowly

FEBRUARY 23, 2024

Entering 2024 brings uncertainty but holds hope for growth. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Consumers play a crucial role in 2024, with expectations of lower interest rates and controlled inflation.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

APRIL 17, 2024

. “At a time when restaurants are continuing to face increased costs of operation, owners must be cognizant of not only the customer experience but also the impacts their changes will have on loyalty patterns. A loyalty program is a must-have and it’s an investment restaurant cannot not afford to lose.

Pricing 197

Pricing Loyalty Program Customer Experience Consumer Goods 197

Modern Restaurant Management

APRIL 10, 2024

But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector. In 2024, restaurants should make the dining-out experience worth the price tag. And despite warnings of an imminent recession at the end of 2022, the U.S. Coffee in 2023.

2024 196

2024 2023 Loyalty Program Point of Sale 196

Modern Restaurant Management

MARCH 4, 2024

Cracking the Code of Restaurant App Usage, November 2023 ) What Customers Value RMS segmented respondents by generation, and while preferences varied, all ages placed the most value on: Exclusive deals Loyalty-based incentives Customization What They Don’t Value On the other hand, crashes or technical issues ranked as the biggest pet peeve.

Dine-in 197

Dine-in Loyalty Program 2024 2023 197

Modern Restaurant Management

MARCH 13, 2024

This can ultimately lead to lower customer satisfaction and loyalty. Investing in comprehensive training programs is key to meeting these skill requirements. Acknowledging the importance of work-life balance, flexible scheduling, and support for personal commitments is becoming standard practice to improve staff well-being and loyalty.

Loyalty Program 196

Loyalty Program Customer Service Customer Experience 2024 196

QSR Automations

DECEMBER 22, 2023

As we head into 2024, we predict that there will only be even more great ways to implement AI. Unfortunately, loyalty programs can only go so far , and they traditionally depend on rewarding customers for returning to your restaurant. This means that the restaurant can do very little other than offer loyalty rewards.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. They support online ordering, mobile payments, and loyalty programs and can integrate with third-party delivery services.

2024 52

2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 123

Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. I think automation will be the biggest trend of 2024.

2024 203

2024 Online Ordering Website Management 2023 203

Mad Mobile

FEBRUARY 22, 2024

47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

SpotOn

APRIL 8, 2024

Offer extra loyalty points If you have a loyalty rewards program , give additional loyalty points. Hold a raffle Enter every guest into a drawing for prizes—like gift cards to local shops, a visit to a salon, or a spa session. Or offer more points for Mother's Day items that you want to promote on the day.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

JANUARY 22, 2024

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Implement personalized suggestions, loyalty programs, and special incentives to make each diner feel appreciated and understood.

Loyalty Program 181

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 181

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Just as the transition to renewables and electric vehicles has thrived on collaborative efforts, we foresee more collaboration for the cultivated meat industry in 2024.

2024 197

2024 Fast Casual Insurance Food Safety 197

Focus POS

MARCH 18, 2022

45% of consumers say that mobile ordering or loyalty programs encourage them to use restaurant online ordering platforms. Loyalty programs using punch cards or apps for on-premise purchases are standard, but adding a loyalty program for customers who want to order online is another level of convenience.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

The Restaurant Times

JANUARY 26, 2023

Over 20% of POS solutions are already in the cloud, and 29% are planning to do so by 2024. Increase in Bluetooth incorporations that will minimize wifi hogging and internet costs Customer Loyalty Programs Loyalty programs, which offer incentives and individualized products and experiences, are essential to retaining and attracting customers.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

JANUARY 28, 2024

Bluetooth skimmers, RAM scrapers and malware programs are three common methods that thieves use to take advantage of businesses on a regular basis, but crooks are coming up with new methods constantly. Let’s protect ourselves in 2024 and give attackers something else to do this year.

Loyalty Program 100

Loyalty Program Small Business Insurance Restaurant Law 100

OneDine

MARCH 14, 2024

At Murtec 2024, OneDine got a front-row seat to all the cool stuff shaping the future of our industry. Here’s our take on the four big things we brought home: Getting Friendly with Mobile: Murtec 2024 was all about going mobile and we’re totally on board! So there you have it – our take on Murtec 2024.

2024 52

2024 Loyalty Program Hospitality Waste 52

Bingage

APRIL 14, 2021

Restaurant POS Terminals Market size raised USD 10 billion in 2017 and is predicted to expand at a CAGR of over 13% between 2018 and 2024. The global industry purchases are expected to approach 20 million units by 2024. Cloud-based POS system is now become the need of the hour and providing end-to-end solutions.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Modern Restaurant Management

DECEMBER 2, 2019

With data showing that 65 percent of gift card recipients spend approximately 38 percent more than the face value of their cards, restaurant brands should be taking action to optimize their gift card programs for the holiday season. By 2024, global digital gift card sales are projected to hit $698.2

Point of Sale 177

Point of Sale Loyalty Program Email Marketing Mobile Ordering 177

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Buzztime Business

DECEMBER 26, 2023

When the ball drops at midnight, you’ll be ready to welcome in 2024…your most successful year yet. Resolution #2 – Bring in More Customers Attracting more patrons is one of your 2024 bar and restaurant goals…right? A Facebook Loyalty Study asked 14,000 adults to describe businesses they like best. Put fun on the menu.

2024 97

2024 Bar Email Marketing Loyalty Program 97

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. With email marketing, it’s a wise idea for your restaurant to occasionally offer guests a discount for their loyalty. Offer a small discount off online orders.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

ChowNow

MARCH 17, 2021

42% of restaurants plan to invest in customer loyalty programs. Digital sales will account for more than half of limited-service and quick-service sales by 2024. Restaurants expect 62% of their revenue to come from takeout and delivery in 2021. Get Started: 5 Tactics for Restaurant Success in 2021. Constant Contact ).

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

Modern Restaurant Management

DECEMBER 20, 2023

.; Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Black Box Intelligence

AUGUST 5, 2021

To reduce hourly employee churn , implement training programs that make them feel prepared for work, demonstrate that you’re serious about following COVID-19 guidance and offer compensation and incentives to make your business more competitive. The chain says it expects to pay employees $15 per hour by 2024.

Recruiting 98

Recruiting 2021 Management Management 98

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. billion by 2024. Copper Branchofficially launched its new Cauliflower Crust Flatbread program.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. Customer loyalty programs – With all the customer data you have on hand, it’s simple to implement and track customer loyalty programs. Check out the full features of each program to compare.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Black Box Intelligence

AUGUST 5, 2021

To reduce hourly employee churn , implement training programs that make them feel prepared for work, demonstrate that you’re serious about following COVID-19 guidance and offer compensation and incentives to make your business more competitive. The chain says it expects to pay employees $15 per hour by 2024.

Recruiting 71

Recruiting 2021 Management Management 71

Black Box Intelligence

MAY 5, 2023

Surveys offer a convenient, cost-effective way to collect valuable feedback and increase customer loyalty. The average time spent daily on a mobile phone is expected to reach around 4 hours and 39 minutes by 2024, according to Statista —an important metric to consider when you decide whether or not to make your survey mobile-friendly.

Customer Experience 52

Customer Experience Customer Service Email Marketing Loyalty Program 52

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

2023 117

2023 Front of House Customer Experience Customer Service 117

BNG Point of Sale

OCTOBER 15, 2021

The global market was worth $17 billion in 2017 and is expected to grow to $55 billion by 2024. For future visits, the customer’s receipt preference can be stored in the database using this system in conjunction with your customer loyalty program and an ERP system. Accepts Modern Payment Types your Customers Want to Use.

Retail 98

Retail POS Point of Sale Cash Management 98

Apicbase

FEBRUARY 6, 2023

12 Customer loyalty software Main characteristics Perfect for building tailored customer loyalty programs Helps you create personalised marketing campaigns For traditional delivery-only dark kitchens and hybrid cloud kitchens Like CRM systems, customer loyalty software focuses on customer relationships.

Delivery 52

Delivery Management Management Online Ordering 52

The Restaurant Times

FEBRUARY 16, 2021

A report by Juniper Research states that contactless payments will triple to $6 trillion worldwide by 2024. Integrating restaurant marketing platforms such as restaurant CRM software that consolidate customer data from all platforms can provide invaluable insights that can be utilized to develop customer-centric loyalty programs. .

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. To streamline the process they use online ordering systems and delivery apps.

Management 52

Management Management Point of Sale Kitchen Safety 52

Apicbase

APRIL 5, 2024

The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. And over half of respondents said they plan to spend more on technology and automation tools in 2024. But automation in food service is much more than that.

Back of House 52

Back of House Front of House BOH Point of Sale 52