Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Comparatively, 48 percent intend to automate additional on-premise functions (previously 41 percent in 2022).

2024 184

2024 Customer Experience Compost Loyalty Program 184

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 165

Technology Front of House Online Ordering Back of House 165

Modern Restaurant Management

DECEMBER 20, 2023

Notably, not enough investment in technology and digital transformation. Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders.

2023 192

2023 Loyalty Program Mobile Ordering Consumer Goods 192

Restaurant365

MAY 25, 2022

According to the National Restaurant Association’s 2022 State of the Restaurant Industry, below is the percentage breakdown of adult (age 18+) consumers who say they would be likely to use the following options if they were offered by a restaurant in their area they patronize: Order and pay for food or beverages using a restaurant website: 74%.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences.

Fast Casual 114

Fast Casual Fine Dining Customer Service Casual 114

Modern Restaurant Management

DECEMBER 21, 2023

In 2024, we’re watching for continued and renewed innovation in the creator market that will extend into the on-premise – giving sellers richer options with greater variety that will bring uniqueness and premiumization to on-premise draft programs. That may not be true.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. . For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Restaurant365

FEBRUARY 18, 2022

The restaurant industry is absolutely brimming with innovation. Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Going mobile with management. Casual dining – 28%. Fine dining – 28%. Quickservice – 29%.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Modern Restaurant Management

OCTOBER 17, 2022

Utilize Technology. Very few restaurants used technology in a meaningful way beyond basic websites. It was only after the Great Recession that businesses began to uncover the power of technology by developing mobile apps, self-service kiosks, and more. Rethink Your Menu.

2008 199

2008 Small Business Mobile Ordering Technology 199

Aaron Allen & Associates

AUGUST 24, 2022

Pizza technology has been one of the leading segments when it comes to the introduction of tech to restaurants. From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. Slice is under the umbrella of MyPizza Technologies.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

The Restaurant Times

FEBRUARY 14, 2022

Growing demand has triggered technological advances in the foodservice industry. 4 Cloud Kitchen Trends To Look For In 2022. Here are some cloud kitchen trends to look for in 2022. . While the goal in larger areas will be to increase order frequency, for ‘new’ regions it will be to bring in first-time consumers.

2022 52

2022 Kitchen Safety Food Supply Food Safety 52

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. During the pandemic, restaurants of all kinds embraced new technologies and innovative business models to deliver elevated service, curbside convenience, and a digitized consumer experience. It’s a tough time to be in the restaurant business.

Customer Experience 181

Customer Experience Online Ordering Customer Service Mobile Ordering 181

Modern Restaurant Management

MARCH 1, 2022

In short, consumers are ordering more food, and for larger parties. We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” percent compared to 2019. Compare that to average net price, which was up 7.5

Loyalty Program 169

Loyalty Program Mobile Ordering Download Food Order 169

Perfect Daily Grind

MAY 13, 2022

The “bean-free coffee” manufacturer will launch its first product in the second quarter of 2022. First round of 2022 Canadian Barista Championships takes place in Toronto. Businesses and workplaces can purchase bulk orders through UCC Direct. Dutch Bros reports 2022 first quarter revenue up 54%. on 2021/22.

2025 118

2025 2022 Webinar Compost 118

Mad Mobile

MAY 22, 2024

Both Millennials (those born between 1981 and 1996) and Gen Z (1997 to 2012) value more innovative reward options. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Perfect Daily Grind

JANUARY 4, 2023

For centuries, convenience has been cited as one of the biggest drivers of growth and innovation across the global coffee industry. We’ve seen innovation after innovation, from the rise of instant coffee products in the 20th century to the growth of ready-to-drink (RTD) beverages and capsules.

Mobile Ordering 169

Mobile Ordering Beverage Customer Service Online Ordering 169

The Restaurant Times

AUGUST 30, 2022

As a restaurateur, if you wish to beat the competition, you need to invest in modern business technology to help you differentiate yourself from others. One such new-age technology is the restaurant point of sale (POS) system. With the advancement in technology, the scope for restaurant POS systems has become quite widespread.

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 98

Catering 2024 2023 Guest Recovery 98

Qu

MARCH 16, 2023

As the dust of the pandemic settles and businesses turn their attention to pressing new issues on the horizon, new technology trends are taking the stage. And what they are saying is this: 2023 will be the year of driving smarter efficiencies and reducing technology proliferation through the use of more unified systems.

2023 52

2023 Fast Casual Point of Sale Technology 52

EATER

JANUARY 18, 2022

Where to find the best food around the world in 2022. The cities, islands, neighborhoods, and regions that top the list of places we want to eat in 2022 span the globe, from Guadalajara to Markham, Saint-Martin to Orange County — yes, that O.C. — It’s definitely not a guarantee these places will even welcome visitors throughout 2022.

2022 106

2022 Fine Dining Tourism Food Truck 106

Rocket Fuel

APRIL 15, 2024

Delaget provides technology solutions and services that help QSRs operate more efficiently, serving the needs of franchise owners and brands and helping deliver a better experience to customers. We are at or near a tipping point for the QSR business where digital ordering – mobile, kiosk and delivery – is just going to keep accelerating.

2024 52

2024 Franchise Franchising Point of Sale 52

Perfect Daily Grind

MARCH 18, 2022

between 2022 and 2031. bio bean’s product received an award from the “cofinitive #21toWatch” campaign, which recognises global innovation and entrepreneurship. Blank Street aims to open two dozen UK locations by the end of 2022. Brazilian coffee farmers expected to use less fertiliser in 2022.

Pricing 121

Pricing Webinar 2022 Social Media 121

Open for Business

MAY 19, 2023

As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. First of all, making the most of technology can boost your bottom line by helping you do more with less without compromising hospitality. But the latest advances offer solutions for back of house too.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. “Our technology connects the dots between billions of food data points across restaurant menus, online recipes and social media.

Serving 190

Serving White Paper Food Recycling 190

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our ” Drive Kindness.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Aaron Allen & Associates

OCTOBER 4, 2022

million workers in the restaurant industry , and employment hasn’t fully recovered from the pandemic yet (as of mid 2022) Unemployment at restaurants is at historical lows, pushing hourly wages at historical heights and pressuring labor cost Restaurant workers make an average of $18.50 In the U.S., there are around 11.7 In the U.S.,

Point of Sale 98

Point of Sale Employee Relations 2022 Mobile Ordering 98

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. For 62% of restaurants , automation could help fill critical gaps in managing orders. This trend is expected to continue in 2023.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JUNE 8, 2020

Independent restaurant owners can visit usfoods.com/reopen to order a free reopening kit through June 19, 2020. It also connects customers directly to SGProof.com , the company’s ecommerce portal for online ordering and self-service. " Revention is HungerRush.

Guest Recovery 135

Guest Recovery Food Safety Employee Relations Mobile Ordering 135

Modern Restaurant Management

SEPTEMBER 24, 2021

Kickstarting Midwest development efforts is a signed agreement in Lee’s Summit, Missouri, slated for a Spring 2022 opening. Looking beyond 2022, the company plans to open 10-15 new locations annually. Ohio – 20 restaurants across Akron, Cleveland, Toledo, Youngstown.

Franchise 172

Franchise Franchising Customer Experience Fast Casual 172

Modern Restaurant Management

MARCH 11, 2020

” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. Innovative Experiences. It can be served with signature dips or used as a slider bun for a sandwich.

Bar 124

Bar Cash Management Loyalty Program Point of Sale 124

Perfect Daily Grind

APRIL 4, 2023

Therefore, it’s essential that roasters and coffee shops are able to bridge the gap between producers and consumers in order to communicate these attributes more effectively. ” Technology and traceability “ Technology helps to resolve a lack of traceability by connecting roasters to origin,” Marianella explains. .

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Modern Restaurant Management

SEPTEMBER 15, 2021

Despite this, four in 10 Canadians are still tentative about eating in-person and plan to postpone their first in-person dining experience for anywhere between a few months of reopening, to sometime in 2022. 78 percent of Canadians have ordered delivery within six months prior to the survey. Delivering Excellence.

2021 173

2021 Loyalty Program Retail Online Ordering 173