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Staying In Is Here to Stay. What Does that Mean for Restaurant Loyalty Programs? 

Modern Restaurant Management

Despite a brief period of in-person traffic throughout the summer season, consumers have overwhelmingly opted for take-out options from their favorite restaurants. Throughout 2021 and beyond, that answer will largely depend on how restaurants adjust their loyalty programs. Prioritize Digital Experiences.

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MRM Research Roundup: Mid-September 2021 Edition

Modern Restaurant Management

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. Sales velocity is now -1 percent vs August 28, 2021. California.

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MRM Research Roundup: End-of-September 2021 Edition

Modern Restaurant Management

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Missing menu items are a deal breaker. Gaps in menu choices and ability to customize disappoint consumers. Gaps in menu choices and ability to customize disappoint consumers.

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Restaurants Can Leverage Their POS System to Make the Most Out of Outdoor Dining

Modern Restaurant Management

According to the National Restaurant Association's 2021 State of the Restaurant Industry report , 70 percent of consumers reported they would likely take a table outside if the conditions were right. Here are some of the ways restaurant owners can leverage a holistic and data-driven POS system to optimize their outdoor dining operations.

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As Pandemic Lingers, Adding Good Communication to the Menu Can Reduce Customer Concerns

Modern Restaurant Management

Your Response Menu. They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Any restaurant reward or loyalty program should have this messaging included as well. Be Prepared for Backlash.

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Inflation Takes a Bite at the Restaurant Industry; How Can Operators Cope?

Modern Restaurant Management

percent compared to the same period in 2021. Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. The decreased patronage along with inflation increases running costs, which means increased menu prices.

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Restaurant Management: A Recipe for Success

Focus POS

This carried into 2021 as 110,000 restaurants were closed either permanently or temporarily. H3: A strong loyalty program. What’s better than having repeat business; and what’s a better way to get repeat customers than to offer them an effective loyalty program. Contactless mobile payments.