7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. As technology evolves and client tastes change, successful marketing techniques must be examined and updated accordingly.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. . The State of What Feeds Us.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JANUARY 13, 2021

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. A snapshot of the most recent survey results follows, with insights to guide 2021 planning. “A new audience arose during COVID, who recognize the value of delivery/takeaway from their local restaurant or favorite chain. .

2021 195

2021 Fast Casual Consumer Goods Loyalty Program 195

Modern Restaurant Management

DECEMBER 22, 2020

It's estimated that 100,000 restaurants have already closed because of the pandemic and there’s no doubt that we will continue to feel the effects of 2020 well into 2021. Personalized Dining is the Future. However, not all hope is lost. New Channels Will Continue to Emerge.

2021 189

2021 Fine Dining Online Ordering Travel 189

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

Modern Restaurant Management

DECEMBER 23, 2020

Restaurant design, kitchens, and the dining customer experience has been changing over the past few years and with the COVID pandemic, it may be changing again. These aspects create a modern yet interactive dining experience with a connection to the built environment. Getting Creative with Outdoor Space.

Design 215

Design 2021 Outdoor Brewery 215

Modern Restaurant Management

OCTOBER 21, 2020

How about weeks-long dining room shutdowns? Curbside takeout and no-contact delivery are the norms. And when it comes to those marketing plans, 2020’s lessons will, at least, provide good advice for 2021 and the years to come. Raise your hand if your 2020 marketing plan included messaging about wearing a mask.

2021 197

2021 2020 Marketing Social Media 197

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. Which brings us to the next point on deliveries. of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Goliath Consulting

AUGUST 2, 2022

The restaurant industry saw a significant increase in delivery and takeout during the COVID-19 lockdown. However, most restaurants were still getting more delivery orders than ever. Restaurants found that ramping up their delivery services had mitigated some of their losses from in-person dining during 2020 and 2021.

Delivery 78

Delivery Online Ordering Food Website Management 78

7 Shifts

JANUARY 11, 2021

But 2021 is the year to evolve your restaurant for whatever comes next. We like to think of it as a roadmap to success in 2021 and beyond. With indoor dining closed as per Governor Cuomo until further notice, outdoor dining has become a staple of dining out in New York City. "Winter is coming".said

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Restaurant Engine

DECEMBER 23, 2020

It seems poised to continue at least for part of 2021. To help you, we look at six tips for restaurant success in 2021. #1: Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. 3: Enhance Outdoor Dining. 1: Enhance Contactless Ordering and Payments.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Cheetah

JUNE 1, 2021

Last year all events were held online but 2021 will have some cornerstone outdoor in-person events too. Last year all events were held online but 2021 will have some cornerstone outdoor in-person events too. This includes everything from special menu items and donation campaigns to apps like OpenTable showcasing gay owned restaurants.

2021 148

2021 Food Supply Food Truck Social Media 148

Deliverect

JANUARY 18, 2021

2020 was a huge year for off-premise dining. For some that meant stepping up their already hot delivery game using the latest tech. Many had never thought about offering delivery as a channel before because it just wasn’t right for their brand of food and service. Why you might think your restaurant isn’t suitable for delivery.

Delivery 145

Delivery Back of House Fine Dining Customer Experience 145

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Missing menu items are a deal breaker. Gaps in menu choices and ability to customize disappoint consumers. The latest research was based on a survey of 1,508 American consumers.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. ” Worry not. Curbside Appeal.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

The Restaurant Group

DECEMBER 31, 2020

2021 Restaurant Industry Trends. After nine months of adapting to a new normal, here is our restaurant industry outlook for 2021 : 1. Shift to In-House Delivery. The start of the pandemic saw restaurants scrambling to expand or, in some cases, set up a delivery service. Transformation of Dining Rooms.

2021 78

2021 Kitchen Safety Food Safety Fast Casual 78

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Here are 11 tips to set yourself up for success in 2021. Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps.

2021 136

2021 Cash Management Management Management 136

Goliath Consulting

DECEMBER 12, 2020

In 2021 and beyond, cameras will not be a simple surveillance tool. In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). The very same technology has been working on cameras, too.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Restaurant365

DECEMBER 4, 2020

Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus. No one knows exactly what will happen in 2021, but if you are a restaurant owner or operator, it’s certain you are thinking ahead to what’s next for your business.

2021 78

2021 Operations Mobile Ordering Social Media 78

The Restaurant Times

MAY 19, 2021

Online food delivery has become a popular choice for customers post COVID-19 pandemic. The segment has been growing ever since and is expected to introduce new food delivery trends in 2021. According to Statista, the revenue from the online delivery sector in the UAE is anticipated to reach USD 1,219 million in 2021. .

Delivery 52

Delivery 2021 Food Front of House 52

The Restaurant Times

JANUARY 21, 2021

This article covers restaurant industry trends that restaurant owners must adopt in 2021 to sustain and strengthen their businesses. . Trends That Will Reshape The Restaurant Industry in 2021. Mentioned below are some of the top restaurant industry trends to watch out for in 2021. . Off-Premise Dining. Cloud Kitchens.

2021 98

2021 Online Ordering Food Order Delivery 98

Deliverect

JANUARY 19, 2021

As people around the world stayed home more often and ordered more delivery and takeout than ever before, new trends emerged. Here are 5 trends that are sure to start popping up on plates (or in delivery bags) in 2021. #1 People will continue to look for a sense of comfort and normalcy in 2021. 3 Breakfast.

2021 148

2021 Food Online Ordering Consumer Goods 148

Modern Restaurant Management

NOVEMBER 4, 2021

While many brands will continue to work with third-party delivery services – out of necessity but also awareness – more and more are investing in their O&O apps. This puts the customer in the driver’s seat and removes the reliance and uncertainties on timeliness of delivery offered by third parties.

Mobile Ordering 203

Mobile Ordering Marketing Menu Fast Casual 203

Modern Restaurant Management

JANUARY 4, 2023

Despite inflation taking its toll, many people are continuing to prioritize and enjoy the convenience of takeaway and food delivery with recent Deliverect data revealing that more people are purchasing delivery orders today than they were before the recent increase in the cost of living. Quality, Convenient Deliveries Influence Choice.

Social Media 197

Social Media Delivery Consumer Goods Customer Experience 197

Modern Restaurant Management

JUNE 15, 2022

While restaurants saw sales plummet during the height of the pandemic, Americans proved how much they were looking forward to dining out again once vaccination rates rose and positive COVID cases started to fall. By July 2021, OpenTable reported that reservations had returned to normal after plunging by two-thirds during the pandemic.

Casual 208

Casual Design Fast Casual Outdoor 208

Modern Restaurant Management

NOVEMBER 21, 2022

percent compared to the same period in 2021. Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. It's Time to Adapt.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

Modern Restaurant Management

OCTOBER 20, 2021

Dining rooms are open, but staff isn’t available. Its Q3 Quarterly Survey asked questions about vaccination mandates, changing work habits, current restaurant usage and future dining intentions. Dine-out will continue to drive full-service traffic. Commodities are in demand, but supply is short.

2021 215

2021 Dine-in Customer Service Casual 215

Open for Business

MAY 9, 2023

Third-party delivery is booming like never before. In 2020, third-party delivery exploded because it gave restaurants a vital revenue stream during the pandemic. But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. billion by 2027.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

Modern Restaurant Management

MAY 24, 2022

increasing 15 percent year over year and same-store delivery orders increasing 11 percent year over year, according to DoorDash's second annual Restaurant Online Ordering Trends Report which takes a deep dive into consumer online ordering preferences and emerging dining trends. on DoorDash (2021 vs. 2020). and 10 a.m.

Ordering 208

Ordering Online Ordering Social Media 2022 208

7 Shifts

JUNE 20, 2022

While that popularity has generated excitement about the prospect of these dining room-less restaurants, it's important to remember that ghost kitchens aren't an easy thing to pull off. A ghost kitchen (also known as a delivery-only restaurant, cloud kitchen, or dark kitchen) is a restaurant that is solely focused on cooking to-go meals.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Restaurant365

FEBRUARY 25, 2022

While in any American town you can find a variety of Chinese, Mexican, and Italian restaurants, now consumers are wanting to step beyond these regions and become more adventurous in their dining options. Perhaps we can blame it on wanderlust combined with the lack of travel over the past two years; Americans are craving global flavors.

2022 148

2022 Menu Seasonal Menu Pricing 148

Modern Restaurant Management

JUNE 7, 2022

Our analysts examined how dining habits differ across Gen Zers, millennials, Gen Xers and baby boomers in our research consumer study. Gen Z's penny-pinching is most dramatic in the drive-thru, the pandemic darling of off-premise dining. But the drop in Gen Z's frequency is notable. Is this a temporary blip?

2022 208

2022 Point of Sale 2021 Dine-in 208

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior."

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. But with the growth in off-premise dining comes extra pressure for businesses.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

OCTOBER 26, 2021

Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Owning the End-to-End Experience. million new downloads. million new downloads.

Mobile Ordering 218

Mobile Ordering Fast Casual Download Customer Experience 218