Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 192

2020 Influencer Point of Sale Food Safety 192

Social Hospitality

MAY 6, 2020

Andrew Cuomo (@NYGovCuomo) March 25, 2020. MGM Resorts is helping deliver and store 250,000 rapid COVID-19 test kits and has donated essential personal, protective equipment (PPE) items such as gloves and masks for healthcare workers in the state of Nevada. Yum Brands: Supporting Employees.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

7 Shifts

FEBRUARY 4, 2021

Tayler and her partner started Beechwood Doughnuts six years ago—Tayler, equipped with her business savvy, and her partner, equipped with a love of baking doughnuts. “We Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I Evolving the Beechwood Doughnuts concept in 2020 and beyond ??

Operations 370

Operations Book Communication Small Business 370

7 Shifts

JULY 21, 2020

PPP Loans The Paycheck Protection Program seeks to protect jobs and cover other employee-related expenses by offering small businesses SBA loan amounts up to 2.5 SBA 7(a) loans can be used on a variety of business expenses: purchase equipment, upgrade your real estate, stock up on inventory, tackle an emergency, and more.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Culinary Cues

FEBRUARY 16, 2021

This past year has been excruciatingly brutal on restaurants that simply haven’t been able to weather this relentless storm of pandemic related restrictions and consumer concerns. These are the places where memories are built and where customers become friends, and friendships last from generation to generation.

Fine Dining 436

Fine Dining Employee Relations Front of House Small Business 436

7 Shifts

FEBRUARY 11, 2020

Download the ebook Seattle Employee Pay & Minimum Wage Laws Seattle Minimum Wage Seattle is known for having one of the highest minimum wages in the United States, which has made it difficult for the city’s restaurateurs to balance high costs with the need to keep prices down in recent years. However, if employees are tipped $2.25

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

JANUARY 31, 2022

While you may be imagining your favorite wing (medium buffalo with blue cheese over here), you probably aren’t thinking about the piece of equipment essential to getting them on your plate: the deep fryer. Fast Facts on Deep Fryers : The cost of servicing hot side appliances, such as deep fryers, increased 38 percent in 2021.

Customer Service 212

Customer Service Employee Relations 2021 Equipment 212

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. The guidance builds on already established best practices and available requirements that address specific health and safety concerns related to the spread of COVID-19. .” Employee health.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

MAY 15, 2020

Now is the time for restaurant employers to develop a plan to address both the legal and practical considerations for safely returning employees to work. What if employees refuse to work because of fear of exposure to COVID-19? Recalling Furloughed or Laid Off Workers.

Employee Relations 186

Employee Relations Restaurant Law Document Equipment 186

Modern Restaurant Management

DECEMBER 5, 2022

Many restaurant owners and managers immediately invested in multiple technology solutions to stay afloat in 2020, with contactless order and payment solutions being the most important. The value of a universal payment system could improve employee experiences. Fast forward to 2022, and the attitude has changed drastically.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

7 Shifts

AUGUST 20, 2020

How to cut labor costs in a restaurant 101: Use a labor management tool Did you know that restaurants spend about 30% of their revenue on wages, overtime, payroll taxes, and employee health care? Equipped with a mobile app, staff can review announcements, reach out to managers, and manage tasks wherever they are.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. For any service charge to be a net-benefit for your restaurant and employees, always focus on the customer. Does the equipment layout make sense for all staff?

Front of House 171

Front of House BOH Back of House 2023 171

Restaurant365

JANUARY 5, 2021

You can apply for one of these new forgivable loans, even if you received a PPP loan in 2020. Additionally, businesses applying for a PPP loan can also apply for Employee Retention Tax Credits (ERTC), if the credits are not applicable to wages paid with forgiven PPP loan funds. Business must have fewer than 300 employees.

Insurance 148

Insurance Small Business Employee Relations 2021 148

Social Hospitality

MAY 6, 2020

Andrew Cuomo (@NYGovCuomo) March 25, 2020 MGM Resorts: Delivering and Storing Test Kits and PPE Items MGM Resorts is helping deliver and store 250,000 rapid COVID-19 test kits and has donated essential personal, protective equipment (PPE) items such as gloves and masks for healthcare workers in the state of Nevada.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

7 Shifts

FEBRUARY 26, 2021

7shifts' data has seen a 243% growth in delivery-related roles (i.e. As of December 2020, 900 delivery-related roles have been created in the 9 months since March 2020. This is in comparison to 254 roles added in the 9 months before March 2020. Should I hire my own drivers?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

MAY 15, 2020

Last updated May 15th, 2020 Health Screening Requirements in the US Click the state titles to expand. Some Alaskan regions may have their own provisions around employee health screenings. Face coverings: Face coverings are required to be provided by employers and worn by employees. Notes: Recommended that employees wear CFCs.

Document 347

Document Employee Relations Reference Travel 347

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. Four Tech Solutions to Improve Guest and Employee Experiences. Here are four top technologies that can reshape the drive-thru, enhancing the employee and guest experience while boosting the bottom line.

Employee Relations 197

Employee Relations Customer Experience Customer Service Mobile Ordering 197

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Looking Ahead.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

OCTOBER 15, 2021

Customers and employees are demanding more transparency, expecting to see ongoing, proactive efforts to keep everyone safe. Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols.

Food Safety 197

Food Safety Audits Employee Relations Training 197

Restaurant Clicks

FEBRUARY 17, 2020

While there are many that offer great features, some are better equipped for different service styles, restaurant sizes, budgets, and so on. . TouchBistro has an easy-to-use, intuitive interface, but it also comes with 24/7 support and training so that employees can easily manage it. Customer relation management (CRM).

POS 78

POS 2020 Point of Sale Loyalty Program 78

Modern Restaurant Management

MARCH 31, 2022

Should the customer and employee experience not be altered to fit that lifestyle? The "timed" drive-thru waits of customers were always essential for the bottom-line of the business, but the flaw continued to be, ‘How do we not only have our employees engaged in the effort, but have their commitment to speed of service as well?’

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.

License 215

License Point of Sale Employee Relations Restaurant Law 215

7 Shifts

JULY 31, 2020

Chat —Managers and staff can chat one-on-one or in groups to discuss work-related topics in a secure app—and keep their personal life separate. Anytime [an employee] made a mistake.they dropped this, they forgot that, they were rude.everything is documented. Hengam Stanfield, Mattenga's Pizzeria.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

APRIL 6, 2022

This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021. Restaurants can increase employee satisfaction during the most competitive environment on record for the restaurant industry. Lastly, with these measures, service staff can feel safer.

Fine Dining 198

Fine Dining Kitchen Safety Customer Service Employee Relations 198

The Restaurant Times

JUNE 1, 2022

In fact, an average American consumes ~23 lbs of ice cream and related frozen desserts every year. In 2020, the US ice cream industry produced more than 1 billion gallons of ice creams generating around USD 5.6 Purchase Equipment. You will need a few employees to keep up with the demand during busy times. Hire Staff.

License 52

License Insurance Employee Relations Website Management 52

Modern Restaurant Management

JULY 29, 2021

In 2020 alone, the FBI received 791,790 internet crime complaints , which is 300,000 more than the year prior. Educate Employees. Consequently, you should educate all employees about safe security practices like using strong passwords, not opening suspicious emails, and always logging out of devices.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Hot Schedules

SEPTEMBER 14, 2020

Leaders are adapting to the new safety expectations with a combination of technology, training, equipment, and materials purchases. A successful return to business will require the implementation of intensive new cleaning and safety programs for the protection of guests and employees while balancing the cost to your business.

Hospitality 78

Hospitality Management Management Employee Relations 78

Modern Restaurant Management

MARCH 24, 2021

Look for available solutions, that optimize sales and allow operators and employees to focus their effort and energy where it’s needed most. In fact, prior to 2020 , customers indicated a strong preference for deliveries being handled by the restaurants themselves. Unite to Build Your Own Scale. Co-created with Burma Inc.,

Delivery 189

Delivery Customer Service Point of Sale Customer Experience 189

Hot Schedules

NOVEMBER 26, 2019

They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. With the right tools, they can be fully equipped to battle the Busywork Beast and others. Related Posts. The Top Restaurant Industry Trends to Know for 2020. Welcome to our Meet-the-Villain series.

Cash Management 78

Cash Management Allergens Front of House Back of House 78

Food Business

OCTOBER 20, 2017

Here are some factors to consider when envisioning the ideal workplace for today’s entry level employees: Millennials crave an atmosphere of openness and transparency. Invite conversation with employees as often as possible. Millennials crave an atmosphere of open and transparent communication at all levels.

Communication 100

Communication Brewery Employee Relations Small Business 100

Cheetah

JUNE 14, 2021

Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Restaurant365

JULY 24, 2020

Restaurant365 customer Wow Bao recently announced it has partnered with operators in various cities to offer alternative sources of revenue by utilizing their space, equipment and personnel to serve prepared Wow Bao staples, while third-party delivery providers provide delivery of the meals to customers.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Perfect Daily Grind

APRIL 29, 2022

The US division of the Italian coffee equipment manufacturer debuted at the Specialty Expo in Boston. The Dalla Corte USA range includes the Mina, Evo2, and Zero Barista espresso machines, as well as grinders and other coffee equipment. National Labour Relations Board files for injunction over firing unionised Starbucks employees.

2022 124

2022 Point of Sale 2021 Café 124

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Negotiate updated terms with vendors.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

DECEMBER 28, 2020

Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. Demand is on the rise: There will be a huge demand for events and event space as people who cancelled events in 2020 will rebook in 2021. I am really excited and hopeful for the new year.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Overall velocity in the latest week is also positive compared to pre-pandemic levels, with Total US up +10 percent versus 2020. Sales velocity is now +4 percent vs January 4, 2020.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215