7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Good 2020 for Mountain Mike's.

Franchise 204

Franchise Franchising 2020 2021 204

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

7 Shifts

OCTOBER 22, 2021

Even in the pandemic year of 2020, before vaccines, we saw bumps in both sales and shifts scheduled in and around the tent pole holidays. You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales. Table of Contents. Need a Holiday Work Schedule?

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. 2 What’s more, even when ordering takeout or delivery, there is an increased hygiene expectation for restaurants. In the U.S.,

Guest Recovery 204

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 204

Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. The not-so-simple trick is doing so while remaining committed to providing clear communications and amplifying an exceptional consumer experience at every touchpoint.

Technology 198

Technology Mobile Ordering Kitchen Safety Food Safety 198

Modern Restaurant Management

MAY 28, 2020

Recent surveys show that Americans are less likely now to visit restaurant locations, order takeout or get food delivered to them. They have focused on mobile, the device near and dear to all of us. Why Is Mobile Ideal? Mobile devices have gone from being the second screen to now the main screen in the house.

Mobile Ordering 181

Mobile Ordering Point of Sale Back of House Download 181

Modern Restaurant Management

JULY 23, 2021

This is no surprise given that mobile has now become the restaurant industry standard, especially as the pandemic accelerated the need for digital ordering technologies. In 2020, Starbucks reported that nearly a quarter of all its orders in the U.S. were placed from a phone. Appeal to All Types of Users.

Loyalty Program 223

Loyalty Program Mobile Ordering Download Email Marketing 223

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

7 Shifts

JULY 31, 2020

With real-time labor costs available on the free manager’s mobile app, they knew exactly when they needed to call in extra hands, or cut someone for the night, in order to keep their labor costs in check. Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team.

Management 370

Management Management Document Communication 370

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. The 2020 rush to digital is over, and now’s time to turn it from a necessity to an asset.

Loyalty Program 204

Loyalty Program Mobile Ordering Customer Experience Online Ordering 204

Modern Restaurant Management

MARCH 31, 2022

After two years of mobile ordering by consumers, menus are becoming more and more interactive both inside and outside. Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. Businesses should be asking themselves, 'What do I want to communicate and what is my strategy behind the message?’

Employee Relations 190

Employee Relations Back of House Front of House Customer Experience 190

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Perfect Daily Grind

MAY 17, 2022

“When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. and Ed say. A move towards contactless.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 169

Delivery Kitchen Safety Social Media Online Ordering 169

Modern Restaurant Management

FEBRUARY 5, 2021

Late in 2020, Eureka! collaborated with OneDine to curate a contactless yet personalized restaurant visit—creating a customized, platform that provides guests full control over ordering, speed of service, and payment. Guests will be able to browse the menu, order, and pay from their personal mobile devices.

Mobile Ordering 191

Mobile Ordering Airlines Online Ordering Technology 191

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021. This will require developers and publishers to obtain permission from users prior to using the mobile ad ID for ad tracking. Truly Personalize.

Marketing 204

Marketing Email Marketing Loyalty Program Point of Sale 204

Modern Restaurant Management

MARCH 31, 2020

In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline.

2020 113

2020 Food Safety Kitchen Safety Consumer Goods 113

Modern Restaurant Management

APRIL 27, 2020

No cover fees through September 30, 2020. Up to 50 percent discount on cover fees in the fourth quarter of 2020. Many local community restaurants were caught off-guard and have struggled to revamp their business models almost overnight to comply with Covid-19 social distancing mandates. Socialincs, Inc.,

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Here’s the kicker: Gen Z will make up 40 percent of all consumers by the end of 2020. In 2020, meet Gen Z where they live. This means more data.

Marketing 209

Marketing Social Media Fast Casual Influencer 209

Modern Restaurant Management

NOVEMBER 5, 2020

With these guidelines in mind, contactless technologies are finding their calling in the pandemic environment as they enable customers to use their own mobile devices, thereby greatly reducing contact or touching, as the name would suggest. If 2020 has taught us anything, it is that the future is unpredictable.

Technology 184

Technology Guest Recovery Customer Experience Mobile Ordering 184

Modern Restaurant Management

DECEMBER 9, 2020

years , including by 12% in Q2 2020, when every other economic indicator was contracting. For restaurants in particular, subscription programs can have a multiplier effect on check average – MyPanera+ Coffee members, for example, are adding high-margin goods like bagels, muffins and breakfast sandwiches to their coffee orders as well.

Loyalty Program 194

Loyalty Program Customer Service Consumer Goods Online Ordering 194

Modern Restaurant Management

DECEMBER 9, 2021

Most restaurant owners would be loath to shutter their doors, especially as customer demand has jumped compared to 2020. After a manager sets the shifts needing to be filled, employees log in on their own mobile devices and select the shifts they want. Manual, paper-based self-scheduling is cumbersome and inefficient.)

Customer Service 219

Customer Service Retail Food Safety Mobile Ordering 219

Kounta

JANUARY 9, 2020

But what’s in store for the industry in 2020? What will change in 2020, however, is its reach. 2020 will see the development of more third-party apps that are designed to integrate into one platform. Trend 4: Speaking millennial — shift in communication & marketing efforts. Below are our top 5 trends for the year.

Hospitality 98

Hospitality Cash Management Influencer POS 98

Restaurant365

APRIL 4, 2022

Restaurant sales fell drastically when pandemic lockdowns began in mid-March 2020. By the end of 2020, that figure plummeted to $678 billion. Perhaps it’s streamlining the in-store or delivery ordering experience or using technology to automate simple tasks reserving staff for works that’s higher touch, value, and return.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. COVID-19 has prompted massive changes in how restaurants operate.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Adding a technology solution to handle scheduling and team communication benefits both employers and employees. According to the U.S.

Restaurant Law 180

Restaurant Law Small Business Mobile Ordering Recruiting 180

ChowNow

NOVEMBER 4, 2020

Emily Plotkin : Normally, when we have conversations with our clients, whether they’ve just started with us or have been a partner of ours for years, we always speak about online ordering as a certain aspect of their business. Emily Plotkin : I advised my clients to over-communicate with their own customers.

Online Ordering 78

Online Ordering Mobile Ordering Seasonal Menu Social Media 78

Izettle

SEPTEMBER 1, 2020

Order a contactless card reader for just £29. Contactless/NFC payments and mobile wallet usage have both been on the rise for quite some time but the COVID-19 situation will likely take that to new levels, as wary customers do whatever they can to avoid exposure to the virus. Order a contactless card reader now.

Mobile Ordering 98

Mobile Ordering Point of Sale Online Ordering Small Business 98

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery.

POS 59

POS 2023 Loyalty Program Point of Sale 59

ChowNow

MARCH 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Some of these instances can be prevented by encouraging clear and open communication with customers. As a safety net, operators may also take photos of their orders or require customers to show their IDs when picking up food.

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

ChowNow

AUGUST 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Some of these instances can be prevented by encouraging clear and open communication with customers. As a safety net, operators may also take photos of their orders or require customers to show their IDs when picking up food.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78