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8 Reasons Why Restaurant Workers Quit (And How to Retain Them)

7 Shifts

A tip pool eliminates some of the downsides of tipping like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. On the employer side, however, this flexibility can be wielded against employees. It's not enough to just say what your values are—you have to walk the walk.

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To Mitigate ‘The Great Resignation’ Refocus on the Employee Experience

Modern Restaurant Management

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. The Great Resignation is real and it’s hitting the restaurant industry hard.

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Navigating Talent Gaps Across the Foodservice Industry

Modern Restaurant Management

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. New York (-31 percent), Vermont (-30 percent), Hawaii (-28 percent), Massachusetts (-27 percent) and California (-27 percent) are well below their pre-coronavirus restaurant employment levels.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce.

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The barista-to-roaster career step may not be as logical as it seems

Perfect Daily Grind

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Read on to find out what they had to say. What skills does a barista need? Jessica Keenan is the Managing Director at Ascension Coffee in Dallas, Texas. What about soft skills?

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What Restaurant Leaders Need to Know About Their Non-Desk Workers 

Modern Restaurant Management

In the workforce, these workers are considered “non-desk employees” – those who don’t sit in front of a computer to do their job, don’t have corporate emails, and often have a different set of needs, values and work patterns than their desk-based counterparts. "Frontline"says it all.

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8 Ways to Navigate The Restaurant Staff Shortage

Lavu

As a result, many workers had to find alternative employment in more stable industries. It may take time for the industry to recover fully and regain its workforce. The restaurant staffing shortage is a major challenge for restaurant owners today. This statistic is based on a survey of restaurant operators conducted in January 2023.