Perfect Daily Grind

AUGUST 2, 2022

For some years now, high rates of staff turnover have been an issue in the hospitality sector, including coffee shops. For instance, according to research from management software platform Deputy , the UK hospitality industry alone has an employee turnover rate of 30% – double the national average. But just how bad is the problem?

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7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule? How to Set It Up.

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Front of House Employee Relations Back of House Take-out 195

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). What support is available for New York restaurants 1. Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future.

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2020 Restaurant Law Fine Dining Outdoor 285

7 Shifts

SEPTEMBER 20, 2021

The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Here are some lesser-known ways to add to your technology stack and evolve your restaurant for the future. The Point of Sale (POS) terminal is the epicenter of your restaurant.

Technology 370

Technology Front of House Social Media Back of House 370

Open for Business

APRIL 14, 2023

OpenTable innovates to help restaurants do what they do best—better. Pre-shift planning called for a computer. It empowers you and your team with everything you need to manage your restaurant from anywhere. No matter how well a shift is planned, surprises come up.

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Hot Schedules

FEBRUARY 23, 2022

The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Workers are reevaluating their jobs in record numbers, and many are not afraid to work at companies that better meet physical and mental needs. b3lineicon|b3icon-24hours|?|24 Expanding Paid Time Off.

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Employee Relations Front of House Waste Hotels 147

Future Food

OCTOBER 19, 2022

It has tested the strongest of families at the best of times, and is pertinent to my family right now, yet had previously acquired very little of my attention: Conquering the challenges of ‘Family Dining’ It’s amazing how your perceptions shift and expectations towards food and hospitality are moderated once you have children.

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Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses. To read part one, click here. Nick Kenner, Founder & CEO, Just Salad. We also see great opportunity for meal kits. We also see great opportunity for meal kits. Lavu CEO Saleem S.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Shasta, California.

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Modern Restaurant Management

DECEMBER 17, 2020

Nearly a half (48 percent) of consumers are looking to pre-made/catered dinners, meal kits and takeout for their holiday meals. Consumers are looking towards pre-made/catered meals (15 percent), take-out (18 percent), and meal kits (15 percent) in place of meal prep for one of their holiday or New Year’s meals.

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2020 Point of Sale Seasonal Menu Consumer Goods 167

Hot Schedules

FEBRUARY 19, 2020

Today’s workforce wants ongoing training and education programs and providing employees with opportunities for career growth can go a long way towards engagement, retention, and giving your business a competitive edge. Q: We know inherently that developing our team members is important. Find out what your leaders want the value to be.

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Employee Relations Training Allergens Seasonal Menu 97

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. The State of What Feeds Us. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. ” Highlights from the report include: Fast Food.

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2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. As for returning to restaurants, less than half (42 percent) of consumers say they will dine-in at restaurants just as they did prior to the pandemic. On the Road to Recovery.

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2020 Guest Recovery Kitchen Safety Online Ordering 159

EATER

JUNE 26, 2020

Expecting the worst, they were surprised to realize at the end of May that they were doing so much business through takeout and delivery that they were on track to meet their original sales predictions. I found a lot of loyalty in the team we were able to build here,” she says. Hopefully, we get them back.”.

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Front of House Back of House Guest Recovery Loyalty Program 101

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. The key to the industry's recovery will be the strength of each daypart. foodservice industry. Visits at P.M.

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Modern Restaurant Management

MARCH 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic analysis due to the COVID-19 outbreak, food trends evolving due to Coronavirus and changing shopping behavior. COVID-19 Foot Traffic Analysis. The company is conducting daily analysis to keep up to date on foot traffic patterns. percent and 2.2

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2020 Food Safety Kitchen Safety Consumer Goods 101

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. When I joined the team, Poppy + Rose was just Poppy + Rose. And so during the pandemic, it gave us time, one, to slow down and kind of figure out what we wanted to do just as the business.

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Front of House Back of House Take-out Book 370

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members. Virtual Barbecue Pit.

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Franchise Franchising Kitchen Safety Food Safety 186

7 Shifts

MARCH 16, 2022

That's why it is important to learn how to motivate your restaurant employees. High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. Acknowledge Your Employees. Be Flexible. Give Credit Where Credit Is Due.

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Front of House Back of House Communication Customer Service 370

7 Shifts

APRIL 26, 2023

We were joined by Newton Hoang, their Director of Marketing and IT, on the Pre-Shift Podcast to chat about meeting customers where they are, how customers and team members reflect one another, and building a Culture of Care at 7 Leaves. And so that's been the natural evolution.

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Modern Restaurant Management

NOVEMBER 1, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Krystal Eyes Refranchising. percent to +107.5 percent for the periods each has been opened. percent to +107.5

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Franchise Franchising Fast Casual Point of Sale 78

7 Shifts

JULY 6, 2023

A three-month consulting gig turned into a six-month gig, which turned into a partnership at a hospitality company in Toronto. He began the process of opening what would become Brasa Peruvian Kitchen. And I'll politely say, show me your P&L and I'll tell you what matters to you most. We give a lot.

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Fast Casual Employee Relations Customer Experience Hiring 195

7 Shifts

FEBRUARY 7, 2024

The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

APRIL 29, 2021

However, operators are having to resort to short and long-term fixes to address the fact that they cannot find team members.” While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels.

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Fast Casual Hiring Front of House Online Ordering 219

Modern Restaurant Management

AUGUST 5, 2020

The TableUp team will join the TouchBistro family and continue working from Boston. Matt Zibell, founder and CEO of TableUp, will join TouchBistro’s product team, where he will be responsible for launching and supporting TouchBistro Loyalty. TouchBistro Acquires TableUp.

Food Safety 205

Food Safety Mobile Ordering Kitchen Safety Online Ordering 205

Modern Restaurant Management

APRIL 2, 2020

The NRAEF team will then review and verify the request and confirm eligibility. For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three. restaurant employees financially impacted by the coronavirus crisis. Live in the U.S.,

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Healthcare Employee Relations Online Ordering Customer Service 182

Modern Restaurant Management

APRIL 7, 2020

“It’s simple: Without help, many of your favorite restaurants are not going to be there once this crisis is over,” said Tom Colicchio, Chef & Owner of Crafted Hospitality and a founding member of the Independent Restaurant Coalition. Ensuring business interruption insurance covers COVID-19.

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Tip Distribution Healthcare Hospitality Food Supply 157

Modern Restaurant Management

FEBRUARY 17, 2021

restaurant industry moving forward,” says David Portalatin, NPD food industry advisor and author of Eating Patterns in America. ” What Feeds Us. . restaurant industry moving forward,” says David Portalatin, NPD food industry advisor and author of Eating Patterns in America. ” What Feeds Us.

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2021 Mobile Ordering Loyalty Program Download 186

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. We look forward to what the next 40 years will bring as we continue to lead the way in our communities.”

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Food Tip Distribution Guest Recovery Food Safety 162

Modern Restaurant Management

OCTOBER 29, 2020

“Alex and the Ordermark team have a deep understanding of the challenges that independent restaurants face. “Alex and the Ordermark team have a deep understanding of the challenges that independent restaurants face. . Ordermark Raises $120M in Series C Funding. White Castle Flips for Flippy.

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Online Ordering Customer Service Seasonal Menu Food Order 138

Modern Restaurant Management

SEPTEMBER 15, 2020

This edition of MRM News Bites features tech takeovers and teamings, product introductions, the latest Fall Scoop and how much would you pay for a cup of ice? Hospitality Recovery Coalition. “We offer our combined voices in support of all of the hardworking hospitality workers and business owners across the U.S.”

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Modern Restaurant Management

MAY 27, 2020

“Our teams have been working incredibly hard, partnering with health and food safety experts, to ensure our locations meet stringent standards for dining in today’s new environment.” Takeout For Good. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2.

Food Safety 158

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 158

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. On-Demand Delivery for Square Online Store. “This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said.

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Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

JANUARY 27, 2020

"Ultimate is exactly what I was looking for but didn't know it," said David Morton, co-owner of Chicago-based DMK restaurant group. "We Grubhub Ultimate in action at Taheni Grill in New York City. Heads-up customer displays to show real-time order estimates across all channels. Kitchen display system (KDS). "Diners

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Catering Mobile Ordering Customer Service Leadership 110

EATER

APRIL 26, 2021

Culinary Agents CEO Alice Cheng on the restaurant worker shortage and how workers will return to the industry ‘on their timeframe’ As restaurants across the country expand capacity, reopen for indoor dining, and prepare for a new season of outdoor service, owners are struggling to find staff to meet their needs. But not right away.

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Modern Restaurant Management

MAY 12, 2020

Co-founders Helen Patrikis and Steven Hall, two hospitality PR professionals, formed Dining Bonds, LLC with the goal of establishing it as a one-stop resource to raise revenue for the hospitality community. We can continue to show our support for the hospitality industry and the great, hardworking people it employs.

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Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When

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Kitchen Safety Loyalty Program Delivery Customer Service 199