Modern Restaurant Management

APRIL 10, 2024

They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items. They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items. And despite warnings of an imminent recession at the end of 2022, the U.S.

2024 193

2024 2023 Loyalty Program Point of Sale 193

7 Shifts

NOVEMBER 23, 2023

Restaurant Payroll Migration Template Stay organized when switching payroll providers using this detailed free payroll migration checklist. User-Friendliness and Training Are your employees comfortable using the system, or does it require extensive training? Record any training challenges or ease of use feedback.

Download 221

Download Employee Relations Demo Customer Service 221

Modern Restaurant Management

JANUARY 22, 2024

Understanding what people genuinely want is equivalent to discovering the key to long-term success. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. How do you manage your restaurant in a modern and efficient way?

Loyalty Program 177

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 177

7 Shifts

OCTOBER 28, 2021

Once you're clear about who you are, create content to celebrate your core values — use videos, use pictures, use interviews and record why your team loves working for you, in your culture. Which leads us to. Meeting these criteria, above and beyond a paycheck, keeps workers excited about their job. Simple—and quick.

Recruiting 370

Recruiting Technology Hiring Consumer Goods 370

Modern Restaurant Management

DECEMBER 12, 2023

However, there are enduring effects, both in terms of the labor market and how individuals perceive work. The pandemic prompted many workers to reevaluate their careers, working conditions, and long-term objectives. In the aftermath of COVID-19, we witnessed what has become known as the Great Resignation or the Big Quit.

2024 199

2024 Customer Service Social Media Customer Experience 199

7 Shifts

FEBRUARY 18, 2021

Recommended Reading: Surprising Ways that Tech Can Help Evolve Your Restaurant How 7shifts enables that success with its platform PJ: “We always have been in terms of working with and plugging in with the best providers on either side of us, in terms of point of sale, payroll and online ordering, back of house.

Technology 370

Technology Back of House Consumer Goods Online Ordering 370

Modern Restaurant Management

MARCH 15, 2024

According to a PYMNTS study , 68 percent of consumers use their credit cards to purchase food at a restaurant, equating to $29.8 As stated, restauranteurs should determine which method is best for their restaurant before choosing a processor and pay attention to long-term contracts. billion in sales in February 2022.

Equipment 193

Equipment Small Business Customer Service Pricing 193

Modern Restaurant Management

MARCH 19, 2024

Current Challenges of Rapid Technological Advancement As technology evolves, the hospitality sector faces the dilemma of integrating the useful tool of AI and robotics seamlessly into the customer experience. AI does have so much to offer the service industry in areas of fry cook tasks to food running robots.

Leadership 193

Leadership Customer Service Customer Experience Technology 193

Modern Restaurant Management

JULY 29, 2022

Its effects are more immediate and short-term but it will not work very well if a brand hasn’t already invested in brand-building advertising. A focus on brand-building advertising is important because it: Improves brand recall – Brand-building advertising plants a brand in the long-term memory of a broad population.

Advertising 205

Advertising Take-out Marketing Social Media 205

Modern Restaurant Management

MARCH 24, 2023

Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. Do you use separate pots of water to boil gluten-free pasta and pastas containing gluten?

Training 177

Training Front of House Kitchen Safety Allergens 177

Modern Restaurant Management

MARCH 26, 2024

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty.

Technology 114

Technology Loyalty Program Mobile Ordering Online Ordering 114

EATER

APRIL 5, 2024

But in the past few weeks, the terms “chili crunch” and “chile crunch,” a variation on chile crisp, has become the subject of an escalating brawl between Momofuku Goods, the grocery arm of David Chang’s empire, and small independent companies using those names, The Guardian first reported.

2023 134

2023 Restaurant Law License Social Media 134

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Thinking Long Term When Evaluating Restaurant Technologies. Contactless solutions have become a tool to ensure the survival of many businesses over the past three years.

Loyalty Program 224

Loyalty Program Mobile Ordering Employee Relations Customer Experience 224

Modern Restaurant Management

NOVEMBER 22, 2022

While it might seem efficient to use the same hiring process for short-term workers and long-term workers, you’d be doing yourself a disservice. While it might seem efficient to use the same hiring process for short-term workers and long-term workers, you’d be doing yourself a disservice.

Hiring 202

Hiring Recruiting Employee Relations Mobile Ordering 202

Modern Restaurant Management

MARCH 13, 2024

Opportunities for advancement within the organization are essential for motivating and retaining employees, signaling the restaurant's commitment to their long-term potential and career development. The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture.

Loyalty Program 192

Loyalty Program Customer Service Customer Experience 2024 192

Modern Restaurant Management

MAY 27, 2021

Opportunistic restaurant brands can help turn these new, pandemic-driven first-time behaviors into long term habits by understanding a few behavior change fundamentals. Opportunistic restaurant brands can help turn these new, pandemic-driven first-time behaviors into long term habits by understanding a few behavior change fundamentals.

Mobile Ordering 212

Mobile Ordering Airlines Fast Casual Coupons 212

Modern Restaurant Management

APRIL 28, 2022

Five years ago, “virtual brands” was a term typically associated with fashion and apparel powerhouses such as Nike, Adidas, and Ralph Lauren—only a few optimistic entrepreneurs dreamed of bringing these digitally-native concepts to restaurants. What’s the Difference between Ghost Kitchens and Virtual Brands?

Dietary Restrictions 192

Dietary Restrictions Influencer Back of House BOH 192

Modern Restaurant Management

FEBRUARY 2, 2024

This data can be used to make informed decisions about staffing, menu changes, and promotional offers. As a result, many establishments struggle with slow service times, inefficient inventory management, and inadequate customer engagement — all of which can lead to decreased satisfaction and lost business.

Operations 185

Operations Front of House Customer Service Kitchen Safety 185

Modern Restaurant Management

DECEMBER 18, 2023

Six out of 10 customers used sales and labor data to make actionable improvements. AI can take different forms in a restaurant, including everything from voice AI for over-the-phone ordering, to using AI for menu engineering, to even leveraging it to improve the customer experience. By July, 83 percent had seen a rise in labor costs.

2024 198

2024 2023 Back of House 2022 198

Modern Restaurant Management

SEPTEMBER 15, 2023

While this type of disruption hinders the customer experience, it can also be costly in terms of operations. Process Payments for Non-Cash Transactions In a digital age, a lot of people use cards instead of cash – but they can't do that if your POS system isn't working. The result is lost revenue and unhappy guests.

POS 204

POS Front of House Cash Management Online Ordering 204

Modern Restaurant Management

OCTOBER 18, 2023

In order to grow productivity and retain workers long-term, it’s essential to tie technology into the kitchen. Here are a few ways I learned from personal experience as an executive chef that using technology can help retain workers, make each employee feel comfortable in their role, and foster long-lasting relationships.

Communication 174

Communication Online Ordering Technology Sourcing 174

Squirrel Systems

APRIL 22, 2024

Kitchen Automation Kitchen automation involves using technology to automate various cooking processes and tasks. In some settings, robots are used for tasks like mixing drinks or flipping burgers, ensuring speed, efficiency, and precision.

Technology 105

Technology Dietary Restrictions Loyalty Program Download 105

Modern Restaurant Management

MARCH 27, 2024

Make the Experience Personal Connecting emotionally with guests is key to increasing a restaurant’s long-term profitability. Patrons appreciate being met with a staff who offers a genuine welcome, uses their name, makes eye contact, and delivers prompt service. The restaurant industry has a lot of competition.

Customer Service 186

Customer Service Loyalty Program Customer Experience Employee Relations 186

Perfect Daily Grind

MARCH 21, 2023

However, many roasters and producers understand the term as working in direct partnership with each other in a way that provides mutual benefits. Mayorga Coffee only engages with producers when there is mutual agreement on quality, pricing, and contractual terms,” he explains. “We This is especially important to note.

Pricing 176

Pricing Supplies Sustainability Communication 176

EATER

APRIL 12, 2024

For many members of the Asian American food community, Momofuku’s actions were proof that Chang — who attained his stature largely by selling Asian food to non-Asian audiences — not only misunderstood chile crisp and crunch as foundational Chinese ingredients but was now also using his success to shut the door on other Asian entrepreneurs.

2008 145

2008 Small Business Take-out Specials 145

EATER

APRIL 12, 2024

For many members of the Asian American food community, Momofuku’s actions were proof that Chang — who attained his stature largely by selling Asian food to non-Asian audiences — not only misunderstood chile crisp and crunch as foundational Chinese ingredients but was now also using his success to shut the door on other Asian entrepreneurs.

2008 145

2008 Small Business Take-out Specials 145

SpotOn

APRIL 22, 2024

💡 Already using SpotOn? About SpotOn SpotOn is one of the leading software and payment companies providing the technology and support that helps local businesses—and the people who run them—to succeed on their own terms. But not all POS systems are equal. Visit Trustpilot here. Head to G2 here.

POS 90

POS Point of Sale Retail Customer Service 90

Modern Restaurant Management

JUNE 2, 2022

Here, using data from Intouch Insight ’s 2022 Restaurant Trends Report and ongoing consumer surveys, we’ll explore the importance of offering a mobile ordering option and why you should keep these interactions as direct as possible, as well as the key drivers that keep consumers coming back. Set the Bar. Stay Connected.

Mobile Ordering 186

Mobile Ordering Front of House Back of House Consumer Goods 186

Modern Restaurant Management

FEBRUARY 27, 2024

“Missteps in accuracy can quickly turn love to loss, with potential for long-term fallout. . “Missteps in accuracy can quickly turn love to loss, with potential for long-term fallout. “Online profiles for businesses used to be a lot simpler than they are today,” said Rollison.

Online Ordering 185

Online Ordering Consumer Goods Customer Service Customer Experience 185

Modern Restaurant Management

MARCH 2, 2023

Nearly 90 percent of Americans are now using some form of digital payment, and they are engaging with these solutions in various ways, according to McKinsey’s 2022 Digital Payments Consumer Survey. Consumers want the freedom to use digital wallets and cryptocurrency payments from their mobile devices.

Operations 164

Operations Loyalty Program Mobile Ordering Consumer Goods 164

Modern Restaurant Management

SEPTEMBER 2, 2022

Search engine results pages (SERPs) are an SEO term that refers to how well your website and web pages rank on Google. Focus on Local Keyword Terms with Commercial Intent. This means the searcher has intent to purchase when they search the term. Six Tips to Improve Your Restaurant’s Local SERP Rankings.

SEO 178

SEO Social Media Audits Point of Sale 178

Modern Restaurant Management

JANUARY 15, 2024

This could not only compromise your customer experience for the Super Bowl but also damage the long-term impression of your brand integrity on a day (weekend) when you have a greater opportunity to reach a larger customer base inside your three-mile ring. Is inflation still driving wing prices?

Food Supply 204

Food Supply Point of Sale Back of House Inventory 204

Perfect Daily Grind

MAY 7, 2023

When stored and used improperly, green coffee will quickly lose its freshness, and thereby its quality as well. Many coffee professionals often talk about coffee freshness in terms of roasted coffee – and rightly so. Naturally, without this, roasters are unable to sell high-quality roasted coffee. Read on for more of his insight.

Supplies 176

Supplies Management Management Food Safety 176

Modern Restaurant Management

JANUARY 13, 2023

Experts know the pandemic has forever changed the way that restaurants operate, so it’s unsustainable for restaurants to continue turning to short-term cost saving measures that could have long-term impacts on the guest experience. But arguably no issue has proven to be as constant and bedeviling as the labor shortage.

Front of House 208

Front of House Back of House Online Ordering Food Order 208

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. Restaurant owners agree, as nearly half of hospitality operators in the U.S.

Dine-in 186

Dine-in Customer Service Customer Experience Inventory 186

Modern Restaurant Management

AUGUST 23, 2022

These resources allow more flexibility for franchisees in regard to development timelines, giving them the opportunity to mitigate near-term cost pressures, compare construction bids and manage through supply chain challenges on specific items. Focusing on the Long-Term. Evaluating Resources.

Franchise 185

Franchise Franchising Loyalty Program Food Supply 185

Modern Restaurant Management

JULY 19, 2023

The "metaverse" is a general term used to describe any of the virtual universes where people can interact with one another in a shared, immersive environment. Another issue franchisors should keep in mind is the developing concept of ownership and control of IP used in the metaverse.

Franchise 167

Franchise Franchising Restaurant Law Customer Service 167