7 Shifts

MAY 25, 2021

These new funds will allow 7shifts to double-down on providing restaurant operators with the best workforce management tools as they return from the largest collapse in restaurant history. Now, more than ever, we're committed to our mission - “To simplify labor management and improve performance for restaurants”.

Customer Experience 370

Customer Experience POS Hiring 2020 370

Modern Restaurant Management

OCTOBER 12, 2021

There’s a surge in demand for hourly workers, and restaurants nationwide are grappling with unprecedented staffing shortages. The research showed that financial stress is at all-time highs among many segments of the workforce, and that it directly impacts retention.

Recruiting 193

Recruiting Cash Management Employee Relations Download 193

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Hot Schedules

JANUARY 12, 2022

Yet the rewards for adopting the right technology pay massive dividends across the organization. Trend 1: Workforce management solutions offer more than just scheduling. Trend 1: Workforce management solutions offer more than just scheduling. b3lineicon|b3icon-browser-columns|?|Browser Users Group.

Back of House 147

Back of House Employee Relations POS Government 147

Modern Restaurant Management

MAY 30, 2023

Turbulent times call for creative solutions, so focusing on efficiencies and making investments in your staff are the best areas to tackle when it comes to running a restaurant this summer. Step back and really observe your restaurant’s customer demand and labor reporting. Don’t skimp on onboarding and training.

Communication 177

Communication Hiring Training Small Business 177

Sling

APRIL 2, 2024

If the manager knows the dinner service will be particularly busy, they may include a swing shift from 1 p.m. Or, if the manager knows that the lunch service will be particularly busy, they may include a swing shift from 10 a.m. For example, a restaurant that is open from 7 a.m. may divide work into two shifts: the day shift (7 a.m.

Definition 78

Definition Customer Service Training Customer Experience 78

7 Shifts

DECEMBER 2, 2021

This server calls her manager on Friday at 2:30 PM, when she is notified that she is indeed expected to show up for her 4 PM shift. With the rotating schedule , managers will periodically swap employee on-call obligations. In many restaurants, on-call scheduling is inescapable. Table of Contents. What is On-Call Scheduling?

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Some workers are still reluctant to work in-person due to COVID concerns, and others have left the restaurant business for better paying jobs. According to the U.S.

Restaurant Law 178

Restaurant Law Small Business Mobile Ordering Recruiting 178

Modern Restaurant Management

MARCH 30, 2021

An answer lies in the world of workforce optimization. Amid these new regulations, the use of advanced labor management technology can mitigate the dispute by creating a more equal playing field. For a dinner rush, why pay three dishwashers the non-tipped minimum of $7.25 Flexible Scheduling and Automated Wage Adjustments.

Tip Distribution 204

Tip Distribution Front of House Technology Back of House 204

Modern Restaurant Management

AUGUST 4, 2020

Expect digital solutions to play an even larger role in the post-outbreak environment. Here’s how: Augmenting the Workforce. Restaurants intended for kiosks and apps to supplement the workforce, never to supplant it. Paying for meals at a kiosk without interacting with a cashier used to be something of a novelty.

Cash Management 194

Cash Management 2003 Mobile Ordering Customer Service 194

Modern Restaurant Management

MARCH 12, 2021

Boosting retention can save companies the expense of replacing staff which the National Restaurant Association calculates to be as high as $2,000 per worker and $15,000 per manager. For these reasons, MOD’s frontline squads are often asked to contribute ideas and operational solutions. Guest loyalty pays off.

Mobile Ordering 193

Mobile Ordering Front of House Communication Online Ordering 193

Hot Schedules

FEBRUARY 23, 2022

While many businesses may not have the resources to raise pay or provide traditional benefits (i.e., Additionally, trust between management and staff grows when employees don’t have to risk illness themselves working alongside sick coworkers. Employee turnover greatly hampers throughput and cuts into available revenues. Konference.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Modern Restaurant Management

JULY 28, 2021

The problem is not about paying employees more, because the wage increase certainly helps employees to have a better life. Instead, it’s more about restaurant operations and figuring out how operators should manage the cost increase so they continue to earn profits. Moreover, restaurants have struggled to operate profitably.

Mobile Ordering 193

Mobile Ordering Online Ordering Retail Customer Experience 193

Hot Schedules

DECEMBER 7, 2021

Rethinking Pay Norms: How Retailers Can Attract Exceptional Talent. workers quit their jobs — an astonishing three percent of the entire workforce. Fueling these resignations are long-standing worker complaints of low pay and stressful working conditions in entry-level positions. T he month of September 2021 saw 4.4 million U.S.

Retail 78

Retail Employee Relations Hotels 2022 78

Modern Restaurant Management

JANUARY 16, 2020

Directly managing a delivery workforce comes with a slew of management and administrative-related burdens and costs for operators. There are platforms on the market that will hire a delivery workforce away from the restaurant, and lease them back to the operator. trillion in sales by 2030. Compliance Is Key.

2019 182

2019 2020 Employee Relations 2030 182

Sling

AUGUST 15, 2023

Table of contents Best employee roster apps Employee roster apps for restaurants Best employee roster apps 1) Sling Sling is an employee roster app designed specifically with busy managers in mind. 3) Connecteam Source: Connecteam.com Manage, train, and communicate with your in-office and mobile workforce on Connecteam’s employee roster app.

2023 78

2023 Mobile Ordering Sourcing Communication 78

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Sling

AUGUST 4, 2021

Incorporate workforce optimization practices into your workflow. In this article, we’ll introduce you to the power of workforce optimization and show you how to begin using it in your business. In this article, we’ll introduce you to the power of workforce optimization and show you how to begin using it in your business.

Employee Relations 78

Employee Relations Loyalty Program Customer Service Communication 78

Open for Business

MARCH 1, 2023

Labor supply and demand were roughly matched from 2000 through early 2020, according to U.S. The gap between supply and demand continued. During lockdown, many restaurant workers realized their demanding, fast-paced jobs had taken a toll on their physical and mental health. Bureau of Labor Statistics data.

2023 78

2023 Insurance Front of House Hiring 78

7 Shifts

APRIL 23, 2021

Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”. That all begins at the hiring level.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Black Box Intelligence

OCTOBER 27, 2022

Guests are grappling with what they get in terms of food and experience compared to what they pay. Off-Premises Dining Will Still be High in Demand. Tapping into solutions that will pick up the slack for you or automate some of your mundane, administrative tasks will ensure you get the same results, but faster. Looking Ahead.

2023 68

2023 Point of Sale 2022 Consumer Goods 68

Modern Restaurant Management

JUNE 7, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Demand is surging and finding employees has become almost impossible. The ideal solutions are relatively low in cost, but have a high perceptual value to this workforce.

Employee Relations 118

Employee Relations Insurance Cash Management 2021 118

Modern Restaurant Management

DECEMBER 28, 2023

While diners are paying more, chefs are making less. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Since 2013, more than 600 million (!)

2024 185

2024 2023 Food Order 2013 185

Sling

JANUARY 13, 2021

Either way, this new workforce is an integral part of business success in the 21st century. In this article, the workforce-management experts at Sling discuss everything you need to know about the gig economy so your business can adapt, evolve, and improve. Is your business thinking about getting involved in the gig economy?

Mobile Ordering 78

Mobile Ordering Small Business Hiring Training 78

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. Restaurant workers make up 10 percent of America’s workforce, and they are among the country's most vulnerable populations.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Sling

JANUARY 6, 2021

By creating a model of this type, you can ensure that your business has the right number of staff with the right number of skills to meet the demands of your industry. You’re not settling on a solution just yet. 6) Develop A Solution. You may conclude that you need another manager to help your team work effectively.

Recruiting 78

Recruiting Hiring Tip Distribution Management 78

Sling

MARCH 9, 2021

If your business is facing an unplanned or short-term staffing issue, hiring a contingent worker might be the perfect stop-gap solution. And how can you manage these temporary employees for best results? What Is An FLSA Exempt Employee: Everything Managers Need To Know. But what exactly is a contingent worker? 2) Flexibility.

Definition 78

Definition Management Management Hiring 78

Sling

NOVEMBER 3, 2022

While it might not be practical to get to know who they are individually, it may make sense to understand them as a group — demographic information, their likes and dislikes, and even, perhaps, what they’re willing to pay for similar products. Setting the right price point, though, is much more of a balancing act than this definition lets on.

Retail 78

Retail Pricing Point of Sale Customer Service 78

Black Box Intelligence

SEPTEMBER 21, 2021

For our clients, we offer granular data on financials, consumers, customers and workforce, as well as competitive intelligence that they use to benchmark against the competition. At limited-service restaurants, customers order their food at a counter or drive-thru and pay before eating it. That’s who we serve at Black Box Intelligence.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

EATER

JANUARY 19, 2022

began paying attention to food supply chains in a new way. During COVID-19, workers in meatpacking plants , food manufacturing plants, grocery stores , and restaurants suffered through outbreaks and deaths, while being pushed to work harder to meet increased demand. Alex Wong/Getty Images. In November, a month when 4.5

Food Supply 107

Food Supply Food Truck Agriculture Tip Distribution 107

Black Box Intelligence

AUGUST 24, 2021

Frustrated restaurant workers are attracted to the regular pay and non-customer facing roles these industries offer. To stop hemorrhaging employees, restaurant operators must invest in solutions that keep them engaged and satisfied. For example, while the restaurant industry struggled, other industries, like e-commerce, thrived.

Guest Recovery 73

Guest Recovery Back of House Point of Sale Customer Service 73

Cheetah

JUNE 14, 2021

A lack of workforce could easily derail many restaurants’ reopening plans, particularly small and independent establishments. Many have found higher paying jobs elsewhere where they are not exposed to COVID and have more humane working conditions. It takes a lot of guts to fight for change. Table of Contents. million jobs.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. In this post, we’ll help you narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Retail management 101 Master these skills one at a time. Retail management 101. That’s where we can help.

Retail 144

Retail Management Management Point of Sale 144

Modern Restaurant Management

MARCH 30, 2020

OpenTable is launching a new technology solution, free of charge, to help businesses better control crowding in their stores while helping shoppers avoid long wait times. To help managers limit the number of people in their store at one time, party sizes and shopping windows will vary depending on the business.

Food Safety 99

Food Safety Food Order Technology Social Media 99

Black Box Intelligence

OCTOBER 27, 2022

Guests are grappling with what they get in terms of food and experience compared to what they pay. Looking Ahead Off-Premises Dining Will Still be High in Demand Black Box Guest Intelligence data shows customers opt for off-premise options including take-out and delivery more now than they did before the pandemic.

2023 40

2023 Point of Sale 2022 Consumer Goods 40

The Rail

JULY 19, 2022

the pandemic ), and ever-changing customer demands, as well as the new trends in the hospitality industry. Restaurant technology encompasses various modern and state-of-the-art equipment, tools, software, and solutions that food establishments now use on a regular basis. Restaurant management systems. 1 - Technology.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52