Restaurant Clicks

DECEMBER 17, 2021

The store has branched out from selling only milk and dairy products and has created a mass following of fans due to its delicious hot bar, incredible hoagies, and creative ready-to-eat snacks. Learning these creative ordering tricks will result in some of the best secret menu items available to customers. Wawa Secret Menu Items.

Menu 119

Menu Ordering Seasonal Menu Social Media 119

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. People are always looking for popular eateries and unique menu items to try when looking to eat out. However, this can be very slow going.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. With time-clocking software, employees clock in and out with the touch of a button. Kiosk ordering Your busy customers don’t always have time to wait in line. They receive a number, and the order is sent directly to the kitchen.

Management 195

Management Management Email Marketing Point of Sale 195

Mad Mobile

FEBRUARY 5, 2024

Whatever the size of your operation, a tableside ordering system can help—it’s certainly not a tool for just large corporate restaurants. In fact, surveys show that 56% of people dine out at least twice a week! Implementing a tableside ordering system like CAKE from Mad Mobile can reshape how you run your business.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Some quick-service chains, including Chick-fil-A, have crossed a tipping point, with more than half their sales coming via digital orders in 2023. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 398

Design Social Media Mobile Ordering Online Ordering 398

Culinary Cues

APRIL 1, 2024

Outside people went about their day, never giving mind to the effort, dichotomy of characters, hustle, stress, and complexity of what takes place in the “back of the house” at a twelve hundred room hotel. As I tied on my apron and pulled out my knife kit ready to dive in, the executive chef called me into his office.

Back of House 317

Back of House Kitchen Safety Hotels Front of House 317

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. This is compounded when a restaurant doesn’t even take bread seriously. Help them out. Do it right!

Fine Dining 387

Fine Dining Food Truck Back of House Pricing 387

7 Shifts

FEBRUARY 15, 2024

Take the customer-facing side of things, for example. By understanding when your customers come and go, what they do and don’t order, and what specials worked and which ones didn’t, you can better tailor your offerings and calibrate your staffing. These tools help business owners take control of their online feedback and reviews.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

Take the customer-facing side of things, for example. By understanding when your customers come and go, what they do and don’t order, and what specials worked and which ones didn’t, you can better tailor your offerings and calibrate your staffing. These tools help business owners take control of their online feedback and reviews.

Inventory 195

Inventory Bar Management Management 195

Culinary Cues

JANUARY 15, 2024

Walking over toward the bakeshop I hear Jake respond to a server’s question regarding timing until her order is up. And then I catch the sound of plated orders sliding down the stainless shelf of the pass. I just shake my head and wave him out. Lookin forward to kickoff tonight – lots of reservations. What’s up chef!

Front of House 247

Front of House Food Order Back of House Café 247

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Culinary Cues

APRIL 22, 2024

It only takes a few seconds to move from being a “go along for the ride” consumer to feeling screwed. Grocery stores try to eliminate cashier positions (yes, I know how hard it is to find help) and opt for self-check-out but do so without lowering prices. Bread has always been a given. Great hospitality is common sense.

Consumer Goods 282

Consumer Goods Pricing Customer Experience Hospitality 282

Touch Bistro

JULY 9, 2021

Restaurant reservation systems have become essential to running a successful restaurant. Restaurant reservation systems are specifically designed to help to automate the tedious process of taking and managing bookings. However, not all restaurant reservation systems are created equal. TouchBistro Reservations.

Reservations 52

Reservations 2021 Website Management POS 52

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . If so, check out Bookenda. Is your restaurant in Canada?

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. ” -Benson Wang, Cofounder of Palm House Hospitality Take SpotOn client Santé , for example.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Culinary Cues

FEBRUARY 10, 2024

The tables are full, and he is having a difficult time keeping up but makes a mental note to address that once the dining room clears out. Suddenly, he remembers the cobwebs and thinks: “I’ll take care of that in the morning”. Seek out the details and then prioritize corrective action. It’s never too small to worry about.

Uniforms 358

Uniforms Small Business Dine-in Training 358

7 Shifts

OCTOBER 23, 2020

In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. Cons: Creating your website can take up a lot of time out of your busy schedule. With so many website designers and developers out there, how do you know whom to trust?

Website Management 370

Website Management Online Ordering SEO Hiring 370

Modern Restaurant Management

JANUARY 12, 2023

Thankfully, even if consumers dine out less, their desire to maximize each occasion will help buoy restaurants through this time. We’re also starting to see a shift in diner behavior in the convergence of dine-in and delivery, as some consumers order delivery/takeout during the week and dine-in at restaurants on the weekends.

2023 192

2023 Social Media Online Ordering Website Management 192

Modern Restaurant Management

FEBRUARY 10, 2023

Discover 12 things your website must include to boost reservations and revenue. Some 41 percent look up restaurants on social media before deciding to make a reservation or visit. Clickable phone numbers and email make it easier to convert a visit into an inquiry or a reservation booking. So do you need a restaurant website?

Social Media 186

Social Media Mobile Ordering Email Marketing Online Ordering 186

Modern Restaurant Management

MAY 17, 2022

Nine out of 10 people who own a smartphone use it for information regarding their location, which allows vendors to access relevant and timely data in a nonintrusive way. Promote Online Ordering and Reservations. Restaurants can also offer customers a pre-order option during the reservation process.

Marketing 203

Marketing Mobile Ordering Online Ordering Customer Experience 203

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What can restaurateurs take away from the responses of their fellow operators?

2024 196

2024 Online Ordering Website Management 2023 196

Deliverect

AUGUST 15, 2020

They might be at home on a laptop, out and about on their smartphone, or using a third-party delivery service. That’s why choosing the right ordering partner is a key decision for restaurateurs. Online ordering is growing rapidly to the point where today if your restaurant isn’t online, you are missing out on a massive revenue stream.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

Modern Restaurant Management

DECEMBER 20, 2023

In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion. According to research, the majority of customers are interested in ordering seasonal items. The industry is projected to reach $1.2

Customer Experience 193

Customer Experience Innovation Social Media Seasonal Menu 193

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. It takes some of the guesswork out of things for hosts.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JANUARY 18, 2023

In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out. Soon, a server will not only be able to see a guest’s general preferences but also receive tailored food and drink upsell suggestions based on their prior orders. Personalization with Data.

2023 185

2023 Guest Recovery Email Marketing Back of House 185

Restaurant Engine

AUGUST 23, 2023

Position your website to influence your customers’ orders and watch your sales rise. And third, it’s where customers can go to find out your location and your hours. It’s also essential because your restaurant website influences a customer’s order. People will often order more online than they would eat in your restaurant.

Influencer 52

Influencer Ordering Online Ordering Customer Experience 52

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 195

Technology Front of House Back of House Point of Sale 195

Modern Restaurant Management

APRIL 27, 2022

Get Ready for Reservations (or Don’t). The first big decision you need to make for any major holiday is whether or not you’re going to accept reservations. For example, by accepting reservations you’ll allow a select few parties to skip the wait, ensuring that they’ll have a great spot and a great time.

Management 208

Management Management Customer Experience Reservations 208

Modern Restaurant Management

JUNE 16, 2022

As a result, the use of self-ordering kiosks and QR codes during the pandemic went up by 750 percent, with 77 percent of survey respondents saying they would prefer contactless ordering and payment once the pandemic ends. consumers being new to ordering meal delivery services (up from 47 percent in March 2021).

Online Ordering 176

Online Ordering Point of Sale Management Management 176

Open for Business

MAY 16, 2024

Clearly communicating these details can improve reservation volume and foot traffic. Integrate reservation and ordering systems Streamline your customer experience by connecting your reservation management systems and any other third-party ordering platforms you use for takeout/delivery. gluten free options).

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Modern Restaurant Management

FEBRUARY 3, 2022

Many operators also noted that the cost of implementing new health and safety measures – such as providing PPE for staff and upgrading their HVAC systems – was another major expense that wiped out any revenue gains in 2021. Reservations : Most operators are taking a hybrid approach to reservations.

Loyalty Program 174

Loyalty Program Online Ordering Cash Management Point of Sale 174

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Restaurant staples such as plastic straws, plastic cups, lids, or take-home bags have people asking why those things are necessary. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. Simplified Menus.

2022 215

2022 Customer Service Online Ordering Website Management 215

SpotOn

MAY 13, 2024

One-third of tipped restaurant workers report no change in their tips over the last year A majority of tipped workers still expect the standard 15% - 20% tip  Technology is providing a solution for improved guest experience and enabling tipped workers to take home more pay SAN FRANCISCO, Calif.,

Point of Sale 111

Point of Sale 2024 Customer Service Customer Experience 111

Modern Restaurant Management

APRIL 25, 2024

The pent-up demand for al fresco experiences is palpable, and smart operators are taking strategic steps to make the most of this lucrative opportunity. Tock partner SingleThread , a Michelin-starred restaurant in Sonoma County, takes outdoor dining to new heights with its charming on-site greenhouse.

Outdoor 88

Outdoor Seasonal Menu Seating Reservations 88

Restaurant Clicks

JUNE 30, 2021

Chinese food is one of those amazing meals that’s perfect for going out to eat but is also just as enjoyable to order in when you just want to stay at home or just don’t feel like cooking anything, and trust us, we know that feeling. Make a Reservation. Order Online. Order Online. Order Online.

Food Order 78

Food Order Ordering Food Online Ordering 78