Restaurant Technology Guys

NOVEMBER 7, 2023

In recent years, voice technology has emerged as a transformative force in the restaurant industry. From streamlining kitchen operations to enhancing customer interactions, voice-activated systems are changing the way restaurants operate.

Technology 133

Technology Operations Blog 133

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Advanced networking solutions have emerged as a critical player in this revolution, offering the potential to enhance restaurant operations dramatically.

Operations 183

Operations Front of House Customer Service Customer Experience 183

Goliath Consulting

FEBRUARY 29, 2024

In the dynamic world of culinary innovation, 2024 marks a pivotal year where technology intertwines with the art of dining. From streamlining operations to enhancing customer experiences, a plethora of cutting-edge technologies are reshaping the restaurant landscape like never before. is redefining kitchen operations.

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2024 Technology Kitchen Safety Website Management 147

Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology. trillion by 2025. trillion by 2025.

Technology 199

Technology Mobile Ordering Consumer Goods 2025 199

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

Operations 363

Operations Inventory Hiring Customer Service 363

Squirrel Systems

APRIL 22, 2024

The restaurant industry is on the cusp of a transformative revolution driven by rapid technological advancements. From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

JANUARY 10, 2024

Despite positive indications, most restaurant operators are still in dire need of staff. Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. Shockingly, staffing in the restaurant industry remained 3.6

Hospitality 188

Hospitality Operations Dietary Restrictions 2023 188

Social Hospitality

JULY 25, 2022

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. And this seems to be just the beginning of a new era in the way food business owners operate. That’s not all.

2022 222

2022 Technology Point of Sale Kitchen Safety 222

Modern Restaurant Management

OCTOBER 6, 2023

Through the utilization of sensors, RFID tags, and software technology, restaurants can track foods’ movement from the point of origin to consumption. Restaurants should leverage IoT to optimize their operations and elevate safety, quality, and efficiency. Identify areas of your restaurant that can benefit from IoT technology.

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Food Safety Operations Management Management 194

Modern Restaurant Management

DECEMBER 5, 2023

Customers can enjoy a seamless dining experience, and restaurant operators can realize greater returns on their investments. The restaurant industry, once slow to adopt modern technology, has undergone a significant digital transformation in response to the pandemic. There are 6.92

Technology 193

Technology Mobile Ordering Customer Experience Customer Service 193

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. The restaurant industry is notorious for operating on razor-thin profit margins. CrowdTangle.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JULY 30, 2020

In collaboration with Oracle Food and Beverage and cloud ecosystem partners, Fafa’s has streamlined their order process and kitchen operations to reduce wait times and increase customer satisfaction. While this project normally would have taken months, Oracle, Smart Technologies and the other partners had it completed in just weeks.

Technology 126

Technology Operations Loyalty Program Point of Sale 126

Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology. The worst of the labor problem is beginning to ease.

2023 209

2023 Technology Back of House Customer Experience 209

Modern Restaurant Management

DECEMBER 30, 2022

For some, that has meant looking to supplement staffing gaps with technology and modifying or expanding the roles and responsibilities of current staff. Ongoing staffing challenges have led restaurants to embrace technology solutions, especially for front of house roles. Automating the Front of House.

Technology 204

Technology Front of House 2023 Cash Management 204

Restaurant Technology Guys

AUGUST 28, 2023

Because computer vision provides real-time data, it offers unprecedented visibility into restaurants’ backend operations. Computer vision acts as an extra set of eyes allowing restaurants to see into their operations with more clarity than ever before. Restaurant Technology Guys Podcast Ep. The post 193.

Technology 92

Technology Operations Fast Casual Point of Sale 92

Modern Restaurant Management

JULY 20, 2023

In this episode of " The Main Course ," Johnny Tellez, VP of International Operations and Training at Focus Brands International, discusses how the customer experience has changed during the pandemic, the role technology has played in these changes, and how restaurants are adapting their use of technology to enhance customer experience.

Technology 166

Technology Audits Franchise Franchising 166

Modern Restaurant Management

SEPTEMBER 11, 2023

Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers. Kitchen Operations AI-powered systems can streamline kitchen operations by automating processes and improving communication.

Technology 211

Technology Seasonal Menu Online Ordering Customer Service 211

Social Hospitality

JULY 15, 2022

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. And this seems to be just the beginning of a new era in the way food business owners operate. That’s not all.

2022 195

2022 Technology Point of Sale Kitchen Safety 195

Modern Restaurant Management

MARCH 21, 2023

Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. We’ve been tracking how a recession would affect the QSR industry and looking at what role technology can play in lowering the cost of employment.

Technology 186

Technology Consumer Goods Waste Supplies 186

Modern Restaurant Management

DECEMBER 1, 2021

When it comes to equipment that helps your restaurant run more efficiently, you’ve probably encountered phrases like “add this to your technology stack” or “these solutions will help simplify your restaurant.” Let’s review how restaurant technology can assist you with your daily operations.

Technology 198

Technology Front of House Back of House Point of Sale 198

Modern Restaurant Management

MARCH 26, 2024

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty. Data indicates a notable spike in orders for popular items like chicken wings and pizza during the tournament.

Technology 114

Technology Loyalty Program Mobile Ordering Online Ordering 114

Modern Restaurant Management

NOVEMBER 28, 2022

Between dining restrictions, inflation, and the ongoing labor shortage, many businesses have been forced to close their doors, change their operations, or otherwise look for alternative solutions. For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering.

2023 194

2023 Technology Loyalty Program Mobile Ordering 194

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 190

Technology Online Ordering Mobile Ordering Customer Service 190

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

Technology 120

Technology Cash Management Customer Experience POS 120

Crunchtime

JANUARY 25, 2024

An increasing number of multi-unit restaurants are embracing operations management software solutions to simplify processes, improve accuracy, and increase business efficiency.

Operations 134

Operations Management Management Back of House 134

Modern Restaurant Management

DECEMBER 29, 2023

Three ways to ease the adversarial relationship between your staff and your technology. Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. As a former operator myself, I spend a good chunk of each day chatting with restaurant owner-operators.

Technology 120

Technology Front of House Fast Casual Back of House 120

Modern Restaurant Management

OCTOBER 5, 2021

Without enough workers to meet diner demand, many restaurants have reduced operating hours and rely on overburdened staff, harming employee satisfaction and reducing critical staff loyalty. When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns.

Technology 221

Technology Tip Distribution Front of House Loyalty Program 221

Modern Restaurant Management

APRIL 10, 2023

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. Cloud-based technology has been leading the tide of change over the last couple of years. Cloud-based technology has been leading the tide of change over the last couple of years. Yet, this isn’t true.

Technology 176

Technology Customer Service Online Ordering Hospitality 176

Modern Restaurant Management

JUNE 30, 2023

” This was both a technology and operational fail due to lack of proper testing/QA and employee training. Technology Adoption The self-serve generation likes ordering with touchless QR codes, while other diners prefer a physical menu in their hands. App adoption and changing customer behavior are hard enough to entice.

Operations 176

Operations Mobile Ordering Customer Experience Online Ordering 176

Modern Restaurant Management

APRIL 6, 2022

In addition to restaurant operators opening or transitioning to the ghost kitchen strategy, grocers are also exploring this new concept. In an increasingly competitive market, operators can implement useful technologies to ensure success. The Right Technology to Support Your Operation.

Operations 190

Operations Kitchen Safety Food Safety Waste 190

Modern Restaurant Management

JANUARY 24, 2022

Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Thankfully, restaurant technologies can play a dual role. How Can Restaurant Technologies Mitigate Some of the Challenges the Industry Faces?

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Modern Restaurant Management

FEBRUARY 8, 2023

The answer lies in technology. There are many platforms in the marketplace designed to help owners with restaurant operations like table management service (TMS), online reservations, scheduling, and payroll to marketing. These rebates will cut overhead costs to improve operations and can help raise staff wages.

Fine Dining 193

Fine Dining Technology Front of House Sustainability 193

Modern Restaurant Management

DECEMBER 21, 2020

As they continue to assess their operations in light of an uncertain future, there are some noteworthy trends to follow. In reacting to COVID-19 the critical role and importance of technology saw a rapid acceleration. Agility in Adopting Technology. Agility will be the focus of technology in 2021.

2021 219

2021 Technology Food Supply Food Safety 219

7 Shifts

OCTOBER 28, 2021

Much like technology has improved consumer engagement with restaurants through digital channels, it must also be utilized to support employee engagement. Let's break down the various steps where restaurant technology can dramatically improve would-be employees' experience. How to Attract the right people for your culture. Make It Fast.

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Recruiting Technology Hiring Consumer Goods 370